QXO - Rockville, MD
- 30 Southlawn Ct, Rockville, MD 20850
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- TPO Roof
Other roofing contractors nearby
| Roofing contractors in Rockville, MD | ||||
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| Company | Rating | Reviews | License | Online estimate |
| Roof Masters | 4.5 | 86 | — Not checked | No |
| Experts Remodel LLC | 4.9 | 85 | — Not checked | No |
| Halo Construction and Restoration | 4.8 | 82 | — Not checked | No |
| Serrano Contractors LLC | 5.0 | 80 | — Not checked | No |
About the Business
What people say about “QXO”?
Customer feedback is mixed regarding this store's service. While many reviews highlight the friendliness and helpfulness of the staff, especially in the yard, there are significant concerns about the customer service at the front desk. Some customers report feeling disrespected and ignored, with particular criticism aimed at the rudeness of certain employees. Additionally, issues with the efficiency of processing business applications and errors in product orders have been noted, indicating a need for improvement in communication and service consistency.
What customers highlight
- Very friendly people in the yard and unloaded very fast.
- Super helpful even though we weren't contractors.
- Just about anything roof or siding wise you could ever need.
- The staff is friendly and knowledgeable.
What customers mention as negative
- The front desk treated me like I was getting the materials for free.
- The people behind the desk are NOT helpful and don't have the sales attitude they should.
- Stupid mistakes like that cost.
Recommended Reviews
I stopped by this morning to pay for an order and had a bad experience at this store. The front desk Hispanic guy treated me like I was getting the materials for free . He has no manners when talking to customers, he is very rude and disrespectful. I really dont understand how a manager can allow such bad service on the front of the store. All my subs have had the same experience with this guy.
Management please be selective as to whom you are hiring to work on the front desk? This is not good for your business at all. Believe me I will do my best not to come by your store anymore, so I do t have to see this gusys face any more.
Very friendly people in the yard and unloaded very fast , hopefully it’s the same if if ever I make another delivery in this location. The road to get there and their yard is a bit special but made it in and out ok just the same
Super helpful even though we weren't contractors. Just random homeowners knowing the shingles we wanted. Got them. No attempt to upsell. Nice people.
137 locals recently requested a quote
Company Locations
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