QXO - Worcester, MA
- 120 Prescott St, Worcester, MA 01605
- Residential Roofing
- Financing Available
- Free Estimates
- Warranties Offered
- Metal Roof
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About the Business
What people say about “QXO”?
Customer feedback is largely positive regarding Qxo's services, particularly highlighting their professionalism, punctual delivery, and exceptional customer service. Many customers commend the organization for their ability to fulfill needs promptly and for competitive pricing. However, there is a significant negative experience detailed in one review, where a customer expressed frustration over unfulfilled promises regarding a product issue. This serious complaint raises concerns about the company's reliability in honoring commitments.
What customers highlight
- His attention to detail and punctual deliveries were outstanding.
- They go the 'second mile'.
- The customer service, which is what a supplier is all about, is exceptional.
What customers mention as negative
- They do not stand behind their word.
- Still haven't seen a dime. We still have mismatched gutters and down spouts.
Recommended Reviews
Working with sales representative Dan Soloperto at Qxo has been an excellent experience. His attention to detail and punctual deliveries were outstanding. I highly recommend them 100%.
This is a very well run organization. Professional and on time. They get you what you need when you need it. They go the "second mile". Pricing is competitive, product lines are extensive. The customer service, which is what a supplier is all about is exceptional.
Made promises they couldn't keep after we received the wrong color gutters (different than downspouts). We were told to put up the wrong color for the winter and they would "make it right" in the spring - that they would pay to take down wrong gutters and put up correct color. The gutters went up in Nov 2018. It is now June 2019. Still haven't seen a dime. We still have mismatched gutters and down spouts - at this point we have to just keep them that way. My installer ended up paying a portion of it. He is still waiting for money from this company. BEWARE! They do not stand behind their word.
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