- 611 W Main St, Plain City, OH 43064
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
About the Business
No description yet.
What people say about “Pioneer Roofing & Restoration, LLC”?
There are not enough reviews yet to form a clear opinion about Pioneer Roofing & Restoration, LLC
Recommended Reviews
Bill M. worked with my wife and I to make sure the roof we installed would be the best value for quality. He helped us navigate the complexities of the Victorian Village Commission's roofing regulations and the end results are perfect. The team that did the install were hard working and meticulously clean. Overall I will be suggesting Bill and his team at Pioneer to everyone I know that needs a roof.
Solid on delivery of services; excellent communication from start to completion. Chris (my rep) was responsive and accurate with project timing. You get what you pay for with great service. Thanks Pioneer team!
Cannot speak highly enough of Bill and my experience working with Pioneer Roofing! I received quotes from six companies before landing with Pioneer. Bill was honest, professional and easy to work with throughout the entire process. His crew worked all day at my residence and wouldn’t rest until they completed the job, which they did in one day. Bill followed up with me in-person, the day after the job was completed. I was pleased enough to ask for a quote to have my wood trim done around the windows and garage. Great people, quality work and fair pricing. Thank you, Bill!
Pioneer Roofing is absolutely the best! We had two roofs that were done in one day. Very, very hard workers. Bill is excellent to work with. Very highly recommend! They also kept everything clean and tidy. You never would have known they were here. If you are in need of a new roof please give Bill a call.
He will take good care of you.
Pioneer roofing and Restoration did an awesome job on this house. This house had the original siding was a cedar siding and an old tin roof. I don't know how old the roof was, but there were layers and layers of shingles under the tin and then the siding was original. I used to see this house when I was a little kid and I'm 60 years old now so that's a old siding. They did a wonderful job. It looks 100% different and it's absolutely gorgeous. We are very pleased! I recommend them to everyone and the price was great
I had a great experience with Pioneer Roofing. I noticed a water stain on the ceiling and knew there was a leak. I contacted a couple of roofing companies. Bill Mellinger had the best and most detailed quote by far. He helped me understand what was needed and explained everything fully. The crew was great, skilled, hardworking and the clean-up was spot on. The finished roof looks fabulous. I would highly recommend them.
Pioneer Roofing just completed my roof job and I am So pleased. They arrived on time, did a great job, And cleaned up everything after. I fully recommend Pioneer Roofing!!
Bill was absolutely amazing great communication and always able to answer anything I needed they did a wonderful job and did awesome with clean up too. made sure to cover and protect my flowers during too which was greatly appreciated
Fantastic company to work with. Bill made the process so easy and painless to go through. Our new roof looks amazing!!
I'm sorry boss. I got your company mixed up with Polinar roofing. I'm sure this is a great roof company. The owner reached out to me to solve my problem but I realized It was the wrong place. I'm sorry brother. Americans have to stick together.
Bill and the team at Pioneer Roofing are incredible! They put in a very long day but got my roof completed in one day. I really appreciated how involved Bill stayed during the install. The team installing the roof was great and very focused on detail. We have a couple final details to wrap up but I have the fullest confidence that Bill will make it happen!
We were advised by our insurance company that we needed a new roof by the end of May. Nothing was really wrong with our roof, other than being 18 years old. With insurance requiring an update, we reached out to Pioneer Roofing. They came out and did an estimate. Once estimate was completed, they set up an apt just a few days later to talk through the quote with us. The following week, our roof was installed in one day. The crew arrived early morning, worked diligently, and had our roof completely finished by 2:15 despite the electrical outage that we had encountered that day. After they cleaned up at my house, they went to my mom’s house and shingled the new porch edition we added on. We are very happy with the customer service they provided from start to finish. They went above and beyond to get my new roof installed by the deadline to satisfy my insurance company. I can’t say enough good things about them!!! If you’re looking for a new roof, call PIONEER! You will not be disappointed. Jason Rings was amazing to work with!
We called for a roof inspection and Bill Mellinger was the employee that was sent to inspect our roof. Upon arrival, he was very rude and asked “who is this up on the roof?” I told him it was another roof inspector. Then he proceeded to say “then what am I doing here?” He made it sound like I was wasting his time during the entire conversation. Then, he went up on the roof for maybe 2 minutes, came down and said there’s no roof damage. Meanwhile, the other roof inspector spent 25 minutes taking a lot of picture and showed me where the roof damage was.Bill was very unprofessional and gave me the impression that I was wasting his time.
Updated from your comment: I was told by the other roof inspector that Bill didn’t even bother to look at the gutter where the damage actually was. Also, Bill was the one that texted to come earlier, so I let him. If he were offended by another roof inspector, is he really “Seasoned”? And if by “theatrics” you mean being well-manored and actually having a professional conversation, then you’re right, he’s not about “theatrics”. Also it’s very normal to have multiple inspections, you’re not the only roofing company. If you’re truly defending his actions, you will lose plenty of customers to other roofing companies. It would be baffling to me if anyone would choose your roofing company with the way he interacts his clients. Please don’t be offended by my honestly and use it to better your business.
We’ve used pioneer roofing for several different projects and they always do an excellent job. Communication is great and we always get updates. We will definitely use them again.
Bill came out to give me an estimate and I couldn’t be more pleased with his honesty and professionalism. I’m looking forward to doing business with Bill and Pioneer Roofing in the future.
Pioneer was just fantastic to work with! Very competitive pricing, helpful consultation and communication about the job, very prompt scheduling , and a super hard-working crew that finished in one day and picked up every single nail. We highly-recommend!
We were in the process of selling our home and needed to replace the gutters as part of that experience. Our realtor recommended Wes and Pioneer. Wes was quick to respond to our call and give us an estimate. A couple of days later the crew was on site and replaced our gutters and down spouts within a few short hours. They were efficient, cleaned up the site after they were done, they were courteous, and they did excellent work. Thanks Pioneer Roofing & Restoration!
I had an incredible experience with Bill and the Pioneer team!! Every step of the process was laid out clearly and explained thoroughly. As a new homeowner, Bill made sure that I was comfortable with the roofing materials, process of installation, and the results. A new roof is a big investment and the Pioneer team was absolutely the best to work with. Great quality, great team at a competitive price. Couldn’t have asked for a better experience, thank you Bill and crew!
I was deeply upset Tuesday after discovering a roof leak in our bedroom. With the impending weather predicting several inches of rain, we left messages with 3 roofing companies Bill with Pioneer Roofing called mid morning and arrived at my house an hour later , he quickly assessed the problem and left to get some materials and returned quickly and fixed our Leak,He was personable , polite, greeting me at the door with a smile and his card in hand I was very pleased with his service Thank you Pioneer Roofing!
Pioneer Roofing was beyond satisfactory.
Bill went above and beyond answering questions and explaning what they could do to help our roofing problems.They took care of our roof. It was the best experience we've ever had.
We're no longer worried with this year's rainy season.
We had some significant storm and tree damage to our house. Pioneer came out very quickly after being contacted and helped get a new roof on the house as quickly as possible. Working with Pioneer, and specifically Wes, was a great experience. Wes communicated frequently, helped us navigate the process with insurance, made sure all of the work covered was up to current code, communicated directly with Insurance when needed. They were very clear about what options we had when selecting roof shingles, siding, and gutters, and the pricing for each decision. They also were very flexible to work with as we had AEP doing some work around the same time and coordinated around both schedules.
Our house looks great with the new roof, siding, and gutters. They did a great job on the work and cleaning up afterwards. I would highly recommend working with Pioneer, I had a great experience. Thank you, Wes for being great to work with.
Pioneer assisted in correcting an improper install of my roof. They were quick to respond and preform the work. Very fair prices for the complexity of the work that they needed to preform.
We had our skylights and chimney flashing replaced by Pioneer Roofing & Restoration. Our rep. Wes Graham was great, explained the process & matched the shingles nicely. The guys did good job on the install and even washed the skylights.
Bill came out to perform a roof inspection after another company told me a roof replacement was necessary. He determined I didn’t need a roof and had several years left. I appreciate the honesty and will have Bill and his team replace my roof when the time comes for it to be replaced.
First time getting a new roof,I was very happy with the whole experience. The crew was very good, clean up was done during the entire process.
We were ready to move forward with another company when I decided to reach out to Pioneer for one last estimate. My pastor had used them and highly recommended their services.
Jason and Chris arrived as a great team—not only answering my questions but also asking insightful ones. Jason pointed out that our three skylights should be replaced as part of the project, something the other contractor never mentioned. Once he explained the benefits, it made perfect sense. Jason is a straight shooter with a direct communication style, which I appreciated, and Chris, the project manager, made a strong connection that put me at ease.
Their explanation of the CertainTeed warranty—far superior to the one offered by the other contractor—ultimately sealed the deal. We called the other company and let them know we were going in a different direction.
The crew was courteous and professional, and a special shout-out to Chris for going above and beyond to assist with a special request. We highly recommend Pioneer Roofing!
All kinds of contact before but when it's done and you have problems or questions good luck. They did good for our church but then I don't feel I was that important after they got the money. I give them 4 stars because I like the roof. I deducted 1 star because of after
Fantastic, professional and helpful. Didn’t charge me for a diagnostic check because they didn’t see any roofing issues. Always good to trust the company who checks out your house knowing they won’t charge you when there’s no reason! Appreciate you guys!
I've used Pioneer on 2 separate occasions and both times they provided excellent service and fantastic work. Their customer service is impeccable and was always there if I needed them. I trusted that they always had my best interest at heart and wouldn't go any where else for my siding and roofing needs.
After our home was hit with hail damage we began looking around for companies to help with repairs. Bill and the Pioneer Roofing team promptly responded. We quickly realized all the reasons why we wanted to go with a local company. Bill helped us work with our insurance company and was there each step of the way. The team responded to any questions by phone, text, email, and stopping by in person when it was convenient for our schedule. We couldn't be happier with our new roof and siding! We know we made the right decision and would highly recommend Pioneer Roofing!
I want to give a shout out to Chris Adkins with Pioneer Roofing. Our roof was damaged from a storm and needed to be replaced. He walked me through every step of the process with the insurance company. Extremely happy with the quality of work. I highly recommend Pioneer roofing!
Jason and his team were very professional. They showed respect for our home and were always friendly and communicated clearly with us every step of the way. The workers arrived early each day and sat in their cars until they all arrived. They worked until dark to get the job done. They barely took a lunch. This team were the hardest working individuals we have ever worked with. We highly recommend Pioneer Roofing.
Working with Jason at Pioneer roofing was comforting from start to finish. He had helped us deal with our insurance company, helped understand what needed replaced or repaired and why, and then of course did a great job completed the actual work in a quick and efficient manner. Pioneer roofing made my life a lot easier and would recommend you use them on any issues related to your roof!
Bill at Pioneer Roofing was great to work with. The process of getting the roof and siding replaced after storm damage was made incredibly easy. Bill was available to answer questions and worked with insurance to assist in getting all of the damages taken care of. Great experience with a great company!
One hundred percent pleased with Pioneer and with Chris. He made sure to oversee the entire job and to happily answer all the questions we could come up with. The crew cleaned up everything completely at the end of the day. They spent 11 hours on our job and were able to start and finish the same day.
Bill did a great job managing the job and checked in multiple times during the week to ensure the roofers were getting it done. If something didn’t look right he made sure he let the team know so they could fix or adjust. Our new metal roof looks great! Thanks Bill!
Had Pioneer roofing install a new roof about five years ago. There was a small issue that didn’t show itself until recently. The Pioneer repair crew came out twice with the owner Jason Lee coming out once to look for his self, leaving with a had shake and saying “I’ll take care of it” and did exactly what he said he would!
You don’t find this often nowadays, a hand shake then deliver!
I highly recommend Pioneer they stand behind their work and take pride in what they do!
I had the pleasure of working with Bill Mellinger as he assisted my father in law with a new roof, gutters and a few other items. He also needed windows and before he reached out to the wrong person, Bill helped out as if to say “I’ve got some advice for you little buddy,” and referred him to someone that was extremely fair and worked almost as fast as Bill! Top notch service, I will be recommending Bill and Pioneer Roofing any chance I get!
They redid our roof & we had a great experience. Communication, swiftness, professionalism. They were our 2nd contractor. Couldn’t recommend more. Also love that they’re local & give back. My son & I posted about JASA local soccer needing sponsors & Dominick immediately stepped up! ❤️
Jason explained the entire process and details of our project. Once we agreed, his crew came out, and in 12 hours the job was complete. We would recommend Pioneer to anyone who needs their roof replaced.
I was dissatisfied with a roofer with whom I’d been working. I heard about Pioneer Roofing from a friend and called them on a Friday. The following Monday Bill Mellinger came to my home with a folder which he went through with me, explaining everything that would be done while replacing my roof. I was quite impressed with his professionalism and patience in answering my questions. He also suggested replacing my 28 year old sky lights and worked with my insurance company to get that approved. His crew started on my roof at 6:00AM and the last person left at 6:30. I was quite impressed as I have a large roof. They cleaned up the debris very throughly and didn’t damage any of my plantings. I live in a HOA community and several of my neighbors commented on how organized his crew was and how good the roof looks. I highly recommend Bill Mellinger and Pioneer Roofing and would hire them again.
Fair, honest and their crew did a great job replacing the siding on my house. I felt that they were on my side and they aim to keep a working relationship with their customers for future projects.
Great people to deal with. Jason worked hard to make sure the complete roof was installed not just the back half that was damaged in the tornado and hail. The crew that did the work was some of the hardest working people I’ve met . They cleaned up very well and the new roof looks great.
Very polite and professional. Arrived on time and surveyed my roofing issue. Provided recommendations on self fix after extensive inspection. Straight forward and honest. Very appreciative. Recommended.
Working with Bill was a pleasure. Our house looks great. I highly recommend Pioneer Roofing for your roofing and siding.
I contacted Pioneer Roofing because i had two family members use them in the past, and said they were reliable. i worked with Bill Mellinger, who answered all my questions, was prompt in getting back to me with the information i needed, and went above and beyond to make sure the job was done right and on time, as I was on a deadline. The work crews were competent and efficient. All work related materials were promptly removed from the site, leaving it as it was found. I highly recommend Pioneer Roofing and Bill Mellinger.for your roofing and siding needs.
Pioneer did an excellent job replacing our roof, siding and gutters. Bill was knowledgeable and patient throughout the process and always quick to respond to any questions. We’re very happy to have found them and pleased with the results.
Jason, pioneer roofing..did great job on the roof and worked with my insurance company. Roof looks great and he replaced the skylights as well. The roofers work hard and did a great job of clean up. I would recommend them..
Our home had a twenty-five year old two layer shingled roof. While (luckily) we hadn’t had any leaks, it was visibly wavy and shingles were pulling up. I guess we were playing chicken with the leak potential, waiting for a severe hailstorm that would justify an insurance claim. As I noticed the further deterioration of our roof we made the decision to bite the bullet and get a new roof.
We knew that Pioneer had done several roofs in our neighborhood and we decided to invite them to be one of the companies from which we obtained estimates. Jason and Zack came and gave us a very competitive quote and I was impressed with their extensive knowledge and obvious care in providing a quality roof.
Our roof needed to be completely replaced, down to the rafters, roof decking, shingles and all. The crew got a bright and early start at 6:00am and worked diligently throughout the day. Our new beautiful roof was completed by 5:30pm (amazing!). Their clean-up returned our landscaping, deck, and lawn to its pre-work condition. No one would be able to tell that any work had been done.
We are very pleased with our new roof and would wholeheartedly endorse Pioneer Roofing for your roofing needs!
I had the pleasure of working with Pioneer Roofing & Restoration today. Jason and Jason came out for a consultation regarding our siding and took the time to go through areas of concern. They thoroughly explained why there were concerns and how to mitigate potential issues down the line. Their willingness to share knowledge and taking the time to ensure shared information was understood went above and beyond. In an uncertain situation, they provided a sense of calm reassurance. We will definitely be calling on them for any future needs!
Our home suffered roof, siding and gutter damage during a large hailstorm in the Spring of 2023. Initially, our insurance adjuster declared there was no damage despite every other home on our street having significant damage. We knew we weren't lucky enough to have an imaginary protective bubble over just our home and so we called in Bill. He worked with us and helped us get a second adjustor to recheck everything and we ended up with a new roof, new siding and new gutters. It was a long process requiring lots of calls, texts and emails between us and Bill as well as our insurance company but he never grumbled or gave up on us, making sure the needed repairs were paid for by insurance and then completed by his company. We would absolutely recommend Bill and Pioneer Roofing to anyone with insurance claims or simply needing exterior home repair, maintenance or updates.
After researching area roofing companies, we chose Pioneer and are very pleased with our decision. We worked with Bill, who explained everything. The crew was great, quality work in a timely manner. They did a great job cleaning up afterwards also. Bill followed up with us to review the job done. Overall, a very positive experience.
Bill and Pioneer were an absolute pleasure to work with. They understood my needs and clearly cared to take good care off of me and the house. The roof and gutters look great and the crew was courteous, on time a cleaned up very well. Highly recommend!
Bill responded quickly after a spring rainstorm , to prevent further damage to our roof and interior. The installation on a large roof was very professional and done in one day. Clean up was excellent. Very professional !! I would recommend Pioneer Roofing with 5 stars !!!
I am highly recommending Pioneer Roofing Ohio if you are in need of a roof. I waited six months to get a roof put on my home. I dealt with other roofing companies unsuccessfully before contacting Pioneer roofing . Bill Mellinger, VP of Pioneer Roofing, came to my home reviewed all the documents from my homeowners insurance company, looked at the roof and reassured me that he would help me and help with meandering the insurance process. He gave me his word that Pioneer would complete the job and not leave me hanging. He maintained constant communication with me during the roofing process. The Pioneer crew arrived at the time that Bill told me they would arrive. The crew worked diligently, quickly and efficiently all day. They completed the job in 12 hours then cleaned up the entire work area before they left. My roof is beautiful and I’ve received many compliments from neighbors and friends on how nice my roof looks. Besides having a beautiful roof, the most important fact is that I know that the roof is so well done with high quality materials and workmanship that I am not going to have any problems with it leaking or deteriorating for many years to come. I would recommend Pioneer Roofing to anyone that needs a new roof and wants an honest, dependable, hardworking, trustworthy company to do it.
Susan Sidner, Mechanicsburg, OH
Bill at Pioneer Roofing has been great to work with. My roof and siding is beautiful! The crews that did the work did a great job. I highly recommend them.
Awesome experience with this company! Started taking the old roof at 7:30AM, and the new roof was finished at 2:00PM. I highly recommend Pioneer Roofing.
Bill was excellent to work with. He came prepared with detailed information and educated us on the process and products and it's evident he has quite a bit of knowledge and experience. He even had the shingles on hand for us to select, which was a time saver.
The crew was awesome, in and done in one day and left our landscaping in tact. Bill did another walk through the next day to inspect for any remaining debris. Quality job and quality company. Would totally recommend!
Pioneer roofing did an amazing job on our new roof. They were hard-working, professional, and did a lot of nice cleanup work as well. Really appreciate Jason‘s advice on the roof and I would highly recommend them.
All went well with Pioneer. The job was planned for May 1 and things went smoothly. The crew arrived at 6am to get started with the tear off and done by 4:30 pm. I selected the new green color they have and it looks very nice.
Our contact was Wes and he helped us the same day we made an inquiry! Incredibly prompt, great communication and helped us fix an issue with roof fascia repair. Gave a great explanation and thorough review and made the process simple to understand. Would recommend to all!
Pioneer roofing did an excellent job replacing our roof and siding from hail damage. Bill advocated for us with our insurance company and helped with every step of the way from start to finish!!
I worked with Jason. He made the whole thing so easy to navigate. Roofers did a great job. It looks amazing!
These guys are outstanding. They handle your claim from beginning to end and communicate effectively with insurance adjusters. They install top of the line products and they get it done quickly and properly. They dont try to price gouge you for vinyl colors or upgrades of your choice. They replaced our roof in a single day and our whole house siding in a single day. We had a piece of siding come off slightly a few days afterward and they came out and fixed it next day. Wes is very great to work with. Highly recommended.
We have utilized Pioneer Roofing and dealt with Bill Mellinger on four projects in the last two years always with the same great results. They have completed a membrane roof project, two residential asphalt roofing projects, one residential siding project, and a commercial project that included both an asphalt roof and new siding. We could not be more pleased and would have no problem referring them to anyone. If you have a project that you want done professionally contact Pioneer Roofing. Thanks Bill.
Bill gave me a fair and reasonable quote for replacing my window trim and facia boards with PVC. His crew did a nice job, arrived on time and cleaned up well after themselves. I would recommend Pioneer Roofing & Restoration.
Bill was in charge of my project, and he was amazing! I love how my house looks now. I have worked in the construction industry, and I know how tough it is. Bill met all my expectations and didn't require a ton from me to do so, which was a relief to me.
Pioneer Roofing has made the process of replacing our roof and siding painless and easy. Bill has been a pleasure to work with and goes the extra step to make sure everything is to my satisfaction. Our home is older and didn't have gutters so I was nervous how it would look adding them but the entire exterior project has exceeded my expectations. I highly recommend working with Bill and his crew at Pioneer.
When searching for a company to replace our vinyl siding, we were hoping to stay with a local, reputable company. After a few different quotes, we felt confident in choosing Pioneer after their competitive quote & decent communication. However, after we signed the contract, everything seemed to change. Communication substantially decreased. We were told the night before the job was to start, leaving us little time to prep. Following the job, there were a handful of issues we brought up. Without notice, an employee showed up on a Saturday, said they’d come back on Monday to fix them. No communication on Monday, and after we reached out, we were told Wednesday, still no one came. A week went by and we reached out again. Eventually, caulking was redone, but a loose electrical outlet was not re-secured. The next day, someone in an unmarked vehicle and street clothes showed up with a drill on our back porch, without us having any idea they were coming to fix the outlet.
The most frustrating part was that we paid an additional amount to have the trim board around a large picture window replaced and resealed, due to prior water issues. Following the job, when the next heavy storm came, water began to leak inside the house during the middle of the night, substantially worse than our previous leak. Once we got up on the roof, we found several issues around the window, including no caulking under the window, several large cracks in the new caulking and reused metal flashing. When we called Pioneer, they said they could come look at it that week. Two weeks later a team came and hopped up on the roof without even knocking on the door or texting one of us, literally standing outside our second story bathroom window. The following week they replaced the flashing, re-caulked and there was no additional follow-up or communication from anyone at Pioneer.
We were extremely disappointed in the lack of communication, customer service and unprofessionalism. This project ended up lasting over 3 months. A neighbor saw the sign in our yard during the job and asked a few weeks later if we would recommend them, we unfortunately had to tell her no. We wouldn’t want someone to have the same issues we had.
This review is overdue as I got a new roof from pioneer almost 6 months ago. My roof was in bad shape and I needed a quick turnaround on a new roof. I called and got a quote in the matter of a day or two and they were able to turn around and complete the job within a week. I got a very fair price on some very good shingles and they were efficient and proficient and cleaned up well. I would recommend them to anybody.
Pioneer Roofing did an outstanding job replacing our roof after hail damage last Spring. From the start, their team helped us work with the insurance company to make sure we were had a complete scope of work. When they mobilized their crews were organized and kept a clean and organized work area. They completed a the job in a high quality manner and exceeded our expectations. I would recommend Pioneer Roofing & Restoration to anyone considering a new or replacement roof.
Thank you Pioneer Roofing and Chris A. Chris stuck with us through a hail and wind damage claim which, at no fault of his, was a lengthy process with our insurance company. He was in frequent contact with us and involved from the time of quote to the end of the process. The roofing crew was proficient, timely, and meticulous with the clean up. Thanks again Pioneer for the great roof and great service. Highly recommend!
Awesome experience! Would recommend for any of your roofing or siding needs. They replaced our roof and siding and they committed to being the insurance experts! It was seamless process between Pioneer and our insurance company, truly no hassle.
Bill was always available for questions, kept us in the loop, and ensured we were prepared for each step of the way!
10 out of 10! Thanks Bill and Pioneer Roofing.
Pioneer Roofing & Restoration is awesome! They did a fantastic job fixing my roof. The workers were super nice, and everything was done on time. If you need roof help, these guys are the best! Five stars for sure!
I have never had a better experience with getting work done on my roof. They walked me through the entire proccess and assured me only the finest work would be done. I will happliy call again in the future
After some harsh March and April 2023 storms we were in need of roofing repairs. Our house is a cape cod style house built in 1980. We had to file an insurance claim for the first time as well. A neighbor had recommended Pioneer to us after seeing our shingles missing. So we called April 21st, and that day our call was returned. Being our schedules lined up, Chris was there that day. Despite still dealing with high needs, as the storms damaged many homes through several counties including ours. This was the beginning of a great experience. Chris became our project manager. Chris climbed on the roof gave us his recommendations and instructions on next steps with insurance company stuff. Within 4 days the Insurance inspector was at our house to inspect damage. Chris took it upon himself to be there that day to represent us and our needs to the Inspector. With minimal interaction needed from us, the money was in the bank that day for a new roof. Chris came back by the end of the week and we picked out our new roofing materials. There were some hiccups of additional cost that insurance hadn't allotted for. Chris communicated via phone and email with the adjustor that came to the house managing our claim. This didn't delay work starting though. We went over options for roof and ended deciding on doing all new siding and trim, the whole outside! We ordered materials for roof. We have 2 old anxious dogs, and Chris was sure to plan ahead of any work so we could medicate and or relocate our dogs during the noisy work. Even while there he made sure the team offered us time to let our dogs out if needed. May 24th was the arranged start on roof date, 5+ guys were there at 630am. They worked hard all day in the wind and didn't leave until 1030pm, with the job complete. The next day Chris was there himself to inspect and clean up any nails or materials left behind. These guys are very tidy!. Chris is very meticulous and detail oriented, so your job is gonna be perfect. After this experience being very happy with the outcome, even spraying our pipe boot to match shingles, replacing flashing areas, and replacing our gutter guards. They did an amazing job. He said they'd give us all the bells and whistles and they do that from top to bottom. So next we decided to go with all new siding, since the roof looked so amazing. Chris always kept us updated on orders, as it became later into fall. Our supplies were delayed, due to us ordering a very specific shake material and color. During this time we also had an extreme issue with squirrels trying to destroy our new roof. While dealing with Orkin, Chris took it on his own to help us with figuring other repairs in preparation for siding. He also offered to help paint some outside trim on his own time so it would look nice. October 12th our materials were delivered for siding. Work started the next morning, mostly same guys that did the roof. Carlos is very nice to work with. They started work on one side of house and there was some miscommunication on how we wanted the shake and siding done, no questions asked... we are the customer they removed hours of work and restarted and completed how we wanted it done. In the end its amazing. We have enjoyed working with this company and both Chris as the project manger and Carlos the crew manager. These guys leave almost nothing behind. Very few nails were only found literally like less than 6, for a roof and all the siding I think that is great. Very meticulous to details, all new appliance inserts, light and outlet boxes, window trim. Our house looks amazing. Our neighborhood has a lot of people that walk and pass by our house.. people just stop and stare! Saying how we stepped up the class in the neighborhood.
Thanks again for all the amazing communication and details to perfection! I also have the comfort of knowing if anything doesnt look right or we need something, just reach out and Chris will help ASAP. Pioneer Roofing all the way!
Great company to work with. Wish I could give more than 5 stars. Jason Rings was absolutely amazing and so was the team that installed our roof. He kept us updated and even sent pics of damage we had. He explained the whole process and answered all of our questions. Will definitely recommend to family and friends!
Jason was fantastic! Worked well with our insurance company, & kept us involved at every step of our repair. Would definitely recommend!
Pioneer Roofing was a godsend for us! They diagnosed a problem quickly that we had as a result of a faulty installation by another company, recognized the internal damage we were experiencing, and fixed the problem promptly. Zach in particular was so responsive to our calls, and the crew was amazing. We highly recommend Pioneer without hesitation - they are an A-1 company.
9/2024 used Pioneer Roofing again and they did not disappoint! Wes Graham responded within hours to patch roof when lightning struck our tree that fell on roof. Pioneer replaced our roof in a timely, professional way, and Wes was exceptionally attentive to our needs. They respond quickly and will assess what needs to be done, then step back and won’t push anyone to make a decision. I recommend Pioneer for top notch service to anyone.
Worthington, OHio
- 611 W Main St, Plain City, OH 43064
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated