Paul Davis Restoration of Greater Baltimore

Very professional and you can tell they know what they are doing. From remediation to reconstruction, Paul Davis has hard working and knowledgeable crews, supervisors, and estimators. I would definitely use them again when needed in the future!

Experienced a flood in my basement. Called Paul Davis and they had someone out within hours. From the initial call to the cleanup and demo, everyone has been professional and extremely knowledgeable. They have answered all my questions along the way. Would highly recommend their services if you ever need them.

We had a major basement musty/mold remediation project for a 70 yr old house and we could not have been more impressed with Spencer and his whole team. They were recommended to us by an expert in home environmental testing without any hesitation. I cannot say enough about how professional, respectful, communicative, and collaborative the entire process has been.

We had a basement leak which was remedied then they redid our floor, carpeting and insulation in the utility room. Their workman were excellent. 10+. Would definitely hire again.

Brandon from Paul Davis was absolutely professional, friendly, and thorough. He was neat, and cleaned up after his work was complete. I highly recommend Paul Davis and Brandon. I give him 5 ⭐️

The team from Paul Davis was phenomenal. I had the pleasure to work with Will Keegan, Brandon Marlon,Jonah. And Spencer. All of them were professionals and I was amazed with how rapidly they were able to clean up our commercial facility after the tornado. I would recommend them to anyone.

Paul Davis Restoration team very professional and provide excellent services. All team members involved with my project were always keeping us informed as the project moved along . The team was alway respectful of our home. Clean up process was properly handled. I highly recommend this company!

Josh and Noah were great. They made an unpleasant experience. I had to deal with in my basement, a pleasant experience overall. They kept me very informed along the way and did an awesome job. I would highly recommend Paul Davis.

I found the Paul Davis Restoration of Greater Baltimore operates with exceptional work ethics - high standards - and by having great people, with great knowledge/experience, on the job (Josh-Marlon/Tracie and others).. ..with all the work to date, having been well-organized, and on a high ethical standard - and so far, seems having rooted out the problem.

The team at PDR of great Baltimore were very knowledgeable, professional, and provided the highest quality of work and attention to detail on such a large reconstruction project. I would highly recommend engaging with PDR on any reconstruction needs you may have.

Great experience working with Keegan again on his first job with Paul Davis! Looking forward to working with Keegan and Paul Davis in the future.

The worker was friendly and professional. Tracie was awesome with explaining and walking me through the process while noting what to expect next. This was my first claim so having someone to walk you through the process was very helpful.

Jonah was very informative of what he’s trying to discover of the water damage and the job that he will be forming… He made sure that he covered my furniture to prevent any damage.

Paul Davis did an amazing job for us. They were incredibly kind, polite, respectful and on-time. They did everything I asked of them without hesitation. I would use them again in the future and highly recommend them to others.

Mr. Daquan was exceptional! He was very informative with the whole process from start to finish. I would recommend this company again if another unexpected event occurs.

Thank you Paul Davis
The reconstruction process was extremely successful with such professional workmanship, communication, and completion assurance

The mitigation clean up crew was hand down awesome!! Came out to our water damaged building very fast and completely restored the area!

Excellent work. Jonah and Josh were great, answered my million questions and did great work. I felt the team was very thorough.

The Paul Davis company should be your first call for any water damage or flooding in your home. They respond to a call within the day, with knowledgeable & professional technicians, who exhibit care for your property. And everyone is polite and helpful, whether on the telephone or in person. If you ask, they will also make any repairs needed, such as new flooring, drywall, painting, etc. An additional shout out to Josh Keller, our project manager, for twice now, saving our house from any further damage, and always doing whatever is needed to do the job right. Yet, I could name a number of others at the company who contribute to taking excellent care of us.
MAKE PAUL DAVIS YOUR FIRST CALL!
Carl C., Reisterstown, MD (I’m a real customer)

Broken sump pump failed after only 4 months of installation in new home flooding basement. Kegan from the restoration company arrived with enough powerful equipment to completely dry out the basement in a few days. He moved all my unpacked boxes off the floor, ensured no further damage could occur, checked with me via texts to check on status, cleaned up after removing his equipment. A very efficient, thorough and professional experience. Exactly what I needed! Thank you.

Great experience Josh Keller and Dequan Harris went above and beyond with their professionalism. I will refer my neighbors to Paul Davis

It has been nothing but a pleasure working with the team from Paul Davis! They were extremely polite, respectful, and helpful answering any questions and always asking for permission 1st before doing any work! Chane thank you and your team for being amazing!

If I could give 10 stars I would.
I have never had much of any experience with contractors. Home repairs growing up were done by my father or family friends. This was my first experience having an “outside company” come into my home. But let me say by the time they left they felt like family friends. I unfortunately had a leak after a wind storm came thru and had to make an insurance claim. My insurance made my head spin with all the questions and possibilities but when the 24 hour care team from Paul Davis showed up they took all of that confusion and fear away! From Marlon coming to assess the damage, to a second gentleman coming out for a spot I hadn’t known about to even have Marlon assess immediately the next day like it was not a problem at all. To Spencer and Jonah coming and quickly and kindly and Cleanly. CLEANLY. Tearing out all the wet nasty stuff and testing and assuring that everything got safely dried out with equipment. It has been an amazing experience thus far. Even the dogs (all 6 of them) got treated kindly and friendly by them which is a huge deal to us whenever someone new comes in our home. Now I just hope that the insurance allows them and their team to do the repairs as well
Thanks again everyone!

Victor with Paul Davis mitigation team was wonderful! He answered all our questions was very timely and respectful he made sure we understood what was going on and communicated next steps and expectations very clearly!

Daquan and Brandon were very professional. They explained everything ahead of time to let me know what to expect. They were respectful and I would recommend their services.

Paul Davis Restoration was great to work with through the remediation and reconstruction process. Keegan, Brendon, Christian, Chane and Viktor were very responsive, worked very quickly and easily handled some very challenging remediation areas. I would absolutely recommend this team for any needed remediation and reconstruction work!

Had a great experience with the Paul Davis Restoration business. They worked efficiently and effectively and addressed all concerns and questions. They cleaned up significant damage from a leak and it was restored good as new! In addition, built a beautiful shower with taking the customer's needs into account. Jim was very responsive and easy to work with and Kim addressed all needs easily and immediately. You won't be disappointed working with this company for restorations and renovations!

Yes Keegan an his crew was Very Professional an Informative.. They were a Pleasure to be around.. Thanks for the Awesome Customer Service..

We've been using Paul Davis on and off for years, and they have consistently delivered excellent service. I especially appreciate their remediation work – it's been top-notch every time. I’m glad Chane is involved with this company, as it’s been a great experience overall

Spencer was absolutely phenomenal. He was clear in his communication and finished the work in record time. He was very thorough and a pleasure to deal with. Would definitely recommend his services.

Paul Davis Restoration handled my mitigation with speed, professionalism and great customer service. Brandon was great. He was here on the dates and times we agreed on and he was very pleasant. My family and I enjoyed working with him. Josh & Daquan were great on day 1 as well. The entire team was very personable & knowledgeable. They kept me informed on the process and provided accurate answers to all my questions about the materials and what I can expect. All in all, I would highly recommend them.

Josh Keller was fantastic. He managed the mold remediation part of my project. He is patient, extremely customer service oriented and went the extra mile to make sure I was happy with the end result. Even though my project was, fortunately, quite small in comparison to others Paul Davis deals with, Josh calmed my nerves! Thanks so much, Josh.

From the start, everyone at Paul Davis we spoke with was extremely helpful. Their constant communication throughout the process at every step, helped ease the pain going through our event. We are grateful for choosing Paul Davis for our restoration needs.

Our company has never had such a terrible experience with a contractor. The remediation crew for our flood was excellent, especially Chane with how responsive he was. Chane and his crew are the reason why we are even giving 2 stars instead of 1. But we should have never agreed to go with Paul Davis for our repairs! We have been told many times that work would be done on certain days and then it never gets done. We are never notified when work isn’t done according to the time told to us, rather we have to follow up constantly with our project manager who always has an excuse if he even replies at all. We have followed up with him so many times and still our work isn’t done. They will say that our work was delayed because of needing to order speciality flooring and wallpaper, however they claimed to have had these materials for weeks and just still haven’t installed them, so I will be attaching all of the text messages with out project manager since September showing the lack of response and then the constant delay in handling the repairs with promising dates it would be completed and still has not been. His phone number has been crossed out for privacy. All of our work was supposed to be done this weekend but after following up three times today with no response I still won’t know what was actually done, if anything, until Monday when I get back into our office to see for myself. Horrible experience. Definitely use this company for remediation services, but do not use for repairs!

Our technician,Spencer Adams was wonderful. Very professional and knowledgeable about mold remediation. He did a thorough job checking the house for moisture and recommended what needed to be repaired. He also did the remediation in a very professional way. The company really took care of our mold issue due to a basement flood we had. The project manager , Josh Keller, was also very helpful.

Paul Davis was excellent and easy to work with

Jonah , Tyler , Marlon , Logan, Josh , Steve

All were very professional , helpful and trustworthy ..

They answered all questions and took their time with the work and cleaning .. highly recommended

The workers who we dealt with were professional, polite, and so nice. They listened to my questions and noise concerns, and did their best to make sure my older dog was not freaked out. Noah, Victor, and Daquon were quick and thorough. I don't wish these problems on anyone, but they at least made the experience seamless.

Wow. What a fantastic company and the employees that work there are amazing. I live in a condo and sure enough, there was a leak on the third floor which made its way down to me. I was in touch with Spencer who is very friendly and understanding. Spencer got me in touch with Shane, who was the technician working at my place. Well, I don't know anything about mitigation, or the process. But, I can tell you Shane is so patient with my gazillion questions. He answered every one of them. Shane is kind, knowledgeable, and he communicated with me regularly!! Communication is so key. There's nothing like a feeling of being left out of the loop, and I never felt like that with Shane or Spencer. They both gave me their cell phone numbers and encouraged me to call or text at any time with any questions. What a gem of a company. I highly recommend for you will not be disappointed, but surprised by their wonderful customer relationship.

Paul Davis Restoration did a wonderful job after the basement flooded. They walked us through the entire procedure step-by-step always keeping us informed. Specific thanks go to Jude, the project manager and Brandon, the site supervisor for their expertise, work ethic and most of all their kindness during a stressful experience.

These guys are really great. No one wants a water foundation problem. But when professionals come out to tackle the job.You really feel relieved.Thank you !
Bernard Harrison

Working with Chase and Antonio was a pleasure. They are both very kind and communicative letting me know what they were doing each step of the way. 10/10 would recommend.

Jude, Jonah and Antonio were very helpful and professional throughout the remediation process. They came in and took care of the damage caused by water leakage. Appreciate such helpful folks and company when one is going through rough time!

Dayquan was very professional, respectful, and efficient. He got everything done in a timely manner and explained everything so that we understood what needed to be done and how it would be done.

After some unfortunate water damage in my condo, I needed some help to clean it up and prevent future problems. This team was great. Noah, the technician, was not only professional and punctual but also exceptionally communicative and a pleasure to work with. His attention to detail and meticulous work truly stood out. Chester, who handled the repainting and getting the place back in order was also great! My place was clean and looked as good as new when he was finished. If you need a reliable and skilled professionals Paul Davis is the way to go.

My experience with Paul Davis company has been extremely positive. At the first sign of the problem, I called the Company and they were here in a very few minutes. They called other professionals immediately who helped with the electrical problems and other problems. They actually helped relieve a lot of the stress that comes with these types of problems. I recommend them highly.

They did an excellent job and I would highly recommend them to anyone who needs their services. And if ever needed we would definitely use them again.

I appreciate this company, they worked with a horrible insurance carrier to get the claim finalized. Their work was neat and professional throughout the entire process.