Ortega Family Roofing LLC

i am a very satisfied customer who had roofing work done in bothell. when i first reached out, i spoke with mason. even though his schedule was packed after a big storm, he made sure my needs were taken care of and connected me with gregory for my repairs. gregory got in touch with me quickly and provided an estimate to fix my garage roof, garage gutters, and house gutters. he explained that, because of the recent storm, there could be some delays with getting materials, but he kept me updated every step of the way. i was so pleased that all the storm damage to my roof and gutters was repaired within a few weeks. gregory communicated with me throughout the process and made sure i felt important, not just another job on their list. the crew was friendly, efficient, and left my property clean when the work was finished. i am extremely happy with the quality of the roofing work and the materials used. if you need your roof or gutters repaired in bothell, i highly recommend calling these roofers first.

the crew from ortega family roofing llc came out to fix a leak on my cement tile roof. i had other companies try to solve it before but they couldn't. chase and mason worked hard to find the real problem and made sure everything was dry before finishing up. they even sealed up the two open ends on the gutters that were letting water in. i was really impressed with how determined and professional they were. they kept me updated the whole time and explained what they fixed. i'll definitely call them again when it's time to replace my roof. great team and a really good experience.

a few years back, our insurance said our roof still had some life left and wouldn’t cover repairs. after many storms in bothell with high winds pulling off shingles, our roof really started looking old and worn out. then one morning, as the sun came up, i saw someone coming up the driveway. he introduced himself as mason from a local roofing company and said he could help with our roof problems. mason took care of everything, including working with the insurance company. thanks to his hard work, the insurance finally agreed to help with our roof. mason and his team came out and installed a new roof, making our house look amazing again—like a real transformation from rundown to beautiful. mason really knows how to work with insurance companies and his crew does great roofing work. if you need a new roof or repairs on your home or business in bothell, i highly recommend giving him a call.

i was really happy with my experience with Ortega Family Roofing LLC and their crew. chase and the team always kept me in the loop about the progress and their schedule. my daily routine meant i was home at different times, so i got to see how they worked at various points during the job. they were careful to keep the work site tidy, and the crew cleaned up as they went, so i never had to worry about nails or roofing scraps lying around. my husband and i are so happy with our new roof. after we decided on the style, chase worked hard to make our vision come true. i'm really proud of how it turned out and would recommend this company to anyone in bothell looking for a roofer.

Ortega Family Roofing LLC replaced our old cedar shakes on the peaked roof with new metal shingles. The metal shingles look great and will last for many years. Their price was very reasonable, and the work was top quality. They made sure everything was clean and tidy when they finished. Gregory was very helpful and took the time to answer all our questions about the roofing materials and the installation, even making sure the new roof connected well to our flat membrane roof. We plan to do some siding and window work soon and will definitely choose them again.

gregory was our project manager for replacing the damaged shingles on our roof. he was always easy to contact and worked around our schedule to meet with us. he also helped a lot with handling the insurance process. our house, including the garage, is about 2500 square feet. the roofing crew finished the job in just one day. we really appreciated how careful they were to protect our landscaping and other belongings. now we have a great-looking roof that really improves our home's curb appeal. we would definitely recommend this company for any roofing needs in bothell!

From the very first phone call to the completion of our new roof, we were extremely happy with the professionalism and friendliness shown by everyone involved. During the estimate, we were told there could be extra charges if the wood under the shingles needed to be replaced. We were very pleased when Gregory, the roofer, showed us a photo and explained that all the wood was in good shape, so there was no need for extra work. This company is honest and trustworthy. The whole roofing crew was friendly and respectful, and they did a great job cleaning up after each day. Our roof looks fantastic, and we highly recommend this roofing company. We are excited to have them help with our siding and gutters next.

We noticed what looked like a water leak in our master bedroom, so we called a roofer to check out our roof in Bothell. Mason came out to our house the same day we reached out. After checking things out, he explained the spots were likely from bad painting, not a roof leak. While inspecting the roof, Mason found several places with hail and wind damage and recommended a complete roof replacement. We had a few meetings to talk about different options, and after an insurance adjuster came by, we set up the installation date, which was about two weeks after our first call. Mason showed up early on installation day and stayed with the crew all day to make sure everything went smoothly. The roofer didn't replace the gutters themselves but worked with another company to handle it for us, so we didn’t have to worry about a thing. I highly recommend them if you need a roof replacement—they really made us feel like valued customers.

After we noticed a roof leak during a heavy rainstorm, we reached out to three different roofing companies for quotes. The first estimator didn’t even go up on the roof and told us we’d need to replace half the roof, quoting $10,000. The second person was new to the job—he inspected the roof but also said we needed half a new roof for the same price. Then someone from Ortega Family Roofing LLC came out. Gregory, who actually has hands-on roofing experience, climbed up, quickly found the real issue—vent pipes that weren’t flashed properly—and gave us a fair estimate of $1,500. We agreed, scheduled the repair, and everything went smoothly. The crew showed up on time, did the work, sent us photos when finished, cleaned up completely, and left the place spotless. We’re very satisfied with the results!

after my insurance company denied hail damage to my roof, i reached out to ortega family roofing llc for a second look, based on a neighbor’s suggestion. gregory came out and checked everything, then sent in all the needed paperwork so the insurance company sent a new adjustor, who agreed with the findings. within two weeks, the crew replaced my roof in just one day, even though there was limited daylight. they also took out two dormers and installed new guttering. cleanup was excellent—you couldn't tell a big roofing job had just happened. there was no damage or hassle for us. everyone was very knowledgeable about city codes and how to work with insurance for roof replacements.

After a big hail storm hit our home in Bothell, we needed a new roof and gutters. We called Ortega Family Roofing LLC, and Gregory helped us every step of the way. He always showed up on time for every appointment and really knew what he was talking about. Gregory made sure we understood everything and answered all our questions. He was there for the estimate, checked the weather before installation, made sure the materials arrived, and stayed on site during the whole roof and gutter replacement. Gregory made sure nothing was missed. If they could meet my high standards and attention to detail, I’m sure they’ll do the same for you. You’ll get quality work—definitely worth it.

i have to say, i'm really impressed with the roofing service. from my first call to set up an appointment with Douglas for an estimate, all the way through the roof installation with Mason and his helper, and then the follow-up and final gutter work by Douglas, everything was outstanding. the crew paid close attention to every detail and took the time to find the best solution for my leaking roof. the workmanship was excellent, they used quality materials, finished everything in a good timeframe, and followed up afterward to make sure i was happy. i highly recommend this roofing company and wouldn’t hesitate to contact them again for any roof or gutter repairs at my home. they should definitely be your go-to folks for any roofing needs!

When I needed a new roof for my house, I looked at several roofing companies. This company stood out because they explained exactly what materials and layers they would use, and their proposal was very clear. Their price was also the best among all the options. Choosing them was an easy decision. Gregory and the team showed up right on schedule and finished the job when they promised. My old roof was in really bad shape, and they found some extra damage during the job. They fixed it quickly, and the extra cost was fair. After the work was done, they followed up to make sure everything was perfect—no leaks or issues at all. Plus, their work comes with a 12-year warranty. Highly recommend for any roofing needs!

the roofing crew did a full renovation on the front of my house, including putting in new windows, new fascia, and new gutters for both the house and the detached garage. from the start, working with chase to get an estimate for everything—windows, fascia, trim, two types of roofing materials, some stone work, cedar gable sunburst, a grand cedar entryway, new doors, and all the door and garage trims—everything went smoothly. when the project started, douglas and mason were really easy to work with. since i work from home, i was able to ask them lots of questions, and they always answered with a smile. when the job was finished, it looked just how we wanted. really great work. i also had them redo the roof and siding on my daughter's house, including tearing off the old materials and putting on new siding and window trim. they did an awesome job and it looks fantastic.

I had some rotting fascia where my roof meets the pool cage and needed a fast repair for my homeowner's insurance. Ortega Family Roofing LLC responded quickly—I sent them pictures of the problem and got a quote by text the same day. Mason and his crew showed up on time, were polite, and made sure to clean up everything after the work. Besides fixing the fascia, they also found and fixed a drainage issue with my pool cage, and stayed with the price they first quoted. They even cleaned out my pool cage gutters. I was really impressed with their professionalism and how easy they were to work with.

i was really impressed with the service provided by ortega family roofing llc. from the initial discussion with chase to the final results delivered by mason and his team, everything exceeded my expectations. they repaired both the main roof and a smaller roof, stripping and replacing the shingles. they even installed a new roofing system on two of the three smaller roofs. the project was completed on time and within budget, and the quality of the work was outstanding. the crew was professional and courteous, and they cleaned up all waste materials afterward. it was amazing to see everything finished in just one day! the only reminder of their presence is the beautiful roof they left behind.

We had a full roof replacement done, and from beginning to end, the experience was the best we've ever had with a roofing contractor. Douglas and his crew were exceptionally honest, responsive, respectful, and efficient, with an impressive attention to detail. They came to our home and explained all aspects of the work, including material and color choices, making us feel valued and important. They collaborated with us to ensure we were comfortable with every detail and schedule, and Douglas was instrumental in helping us choose a final color for the roof, which we absolutely love. He was always straightforward and genuinely felt like a partner in the process. On the day of the project, the team arrived early and stayed focused on the work throughout the day, clearly dedicated to keeping us on track. Douglas was present as well, not just supervising but also working on the roof himself to ensure everything was done exactly as promised. After completing the job, the crew did a fantastic job cleaning up our yard; we didn't find a single nail or piece of trash left behind. The roof looks amazing, and we couldn't be happier with the outcome. Working with this roofing team was a true pleasure, and we highly recommend them! We plan to hire them again in the future to replace our gutters and I look forward to collaborating with Douglas and his crew once more!

These guys are amazing! My husband and I highly recommend them! They guided us through the roofing claim process, collaborating with our insurance adjuster and even assisting with the HOA approval. We needed repairs for our roof, interior, and some exterior work, and they took care of everything. They oversee all the roofing work done on your home and go above and beyond to ensure it meets and exceeds expectations. From the initial inspection to the final cleanup, we have never encountered a more professional roofer who is so attentive to detail. Your search for roofing services ends here; this is a call you will be glad you made. The team runs an honest business and is made up of exceptional people. If you have any roofing needs, do yourself a favor and reach out to them. We are so pleased we did!

We hired Ortega Family Roofing LLC to replace our roof, gutters, and gutter guards. We were thoroughly impressed with their outstanding customer service and the quality of their work! They were professional from start to finish. Mason was fantastic to collaborate with! He was very prompt in his replies, respectful, and informative. Gregory and his crew were excellent as well! They addressed all my questions, arrived on time, and did a very professional job. They made sure to clean up everything, even using large magnets around the yard and driveway to ensure nothing was left behind. We couldn’t be happier with our new roof!

We were advised by a friend to inspect our roof for wind damage after a severe storm, as his roof had been approved for a full replacement by his insurance. Even though our roof didn't show any visible damage, we took his advice and got in touch with Mason at Ortega Family Roofing LLC for guidance. Mason promptly came out to inspect our roof the same day we called and discovered signs of wind damage. Mason then guided us through the process of seeking approval from our insurance company. He requested to be present when our insurance adjuster came for the inspection. Mason and the inspector both examined our roof and identified wind damage throughout. They both agreed that our roof fulfilled the criteria for a full replacement. Even though our insurance adjuster, a third-party inspector, recommended a full replacement, our insurance company initially denied the claim, saying we did not meet the criteria. Mason once again provided us with guidance on the questions we should ask our insurance company. After a second discussion with them, they agreed to reassess our claim. We were then verbally informed by our insurance company that we had been approved. However, when the paperwork arrived, we were once again denied. Mason then suggested we ask the insurance company to review the recorded conversation where they stated we were approved. Fortunately, we were approved for a full replacement that day. We were quickly given shingle samples and advice on the necessary roof repairs. The work was scheduled and completed professionally in just over a week. The team, including Chase and Douglas, was fast, diligent, and professional in all aspects, including tear down, replacement, and clean up. We are extremely satisfied with the outstanding work done and highly recommend Mason and the team at Ortega Family Roofing LLC.

Ortega Family Roofing LLC did an exceptional job on our new roof, I can't praise them enough! We reached out to them due to a minor leak in our home. Mason and Douglas, following an inspection, informed us that our roof had suffered damage during a windstorm. They suggested we contact our insurance company, and the adjuster who came out confirmed the damage. Mason took charge of everything, guiding us through the entire process with our insurance company. A few weeks later, our new OWENS-CORNING roof was installed, and the interior ceiling repaired. The total cost to us was just $750.00. I wholeheartedly endorse Ortega Family Roofing LLC!

We experienced wind and storm damage to our rooftop. Mason from Ortega Family Roofing LLC provided us with a thorough inspection, guided us in liaising with our insurance company, and was readily available to respond to our queries throughout the whole process. Gregory, Chase, and their installation team worked at an impressive speed, managing to perform the tearoff, installation, and cleanup all within a single day! They left our yard, garden, patio, and the like nearly spotless upon completion of the job — it was as if they were never even there. If you're in Bothell and need any roofing repairs or replacement, I strongly recommend Ortega Family Roofing LLC. The team was punctual, professional, and they completed the entire process from the initial inspection to the full roof replacement in just over a month. Highly recommend!

Ortega Family Roofing LLC is undoubtedly the top-notch roofer in Bothell. They exceeded all the expectations I had. I had a conversation with Chase, who was able to provide a quotation and complete a roof repair within a remarkably short timeframe. Not only did they fix the roof promptly, but they also discovered another problem with the roof and were more than happy to rectify that as well. I engaged their services for a client of mine, and during our first encounter, their professionalism, and the fact that they wear shoe booties, astounded me! A big shout-out to the entire team for their exceptional work. It's evident that everyone there is highly skilled and deeply knowledgeable about roofing. My client and I are profoundly thankful for all you've done, and you've earned a spot on our preferred vendor list!

From the moment I first engaged with this roofing service, Douglas's professional demeanor, straightforward approach, and apparent concern for our home immediately impressed my wife and I. We typically prefer to work with local contractors and in this instance, our trust was well placed. Douglas came back with our estimate, breaking down the three options we had selected, and we couldn't be happier with the outcome. Our brand new 50-year roof was expertly installed by their highly skilled and down-to-earth team, Gregory and Mason, along with others who demonstrated respect for our home through their quality work. They rectified previous installation issues, incorporated code-required baffling, new venting, and replaced missing insulation. They also handled new skylight features and tackled the unexpected challenge of re-decking our entire living space. As for cost, the quote from this roofer was the clear choice, standing out among the other two bids we had considered for our home's re-roofing project. The team's performance was exceptional, communication was prompt, and most importantly, there were no unpleasant surprises. I wouldn't hesitate for a moment to work with this roofing service again for any future roofing needs in Bothell. Douglas, Gregory, and Mason, we appreciate your work! Your efforts continue to exceed our expectations and keep our home well protected.

We received a range of eight different quotations, but one stood out as aligning perfectly with our initial budget expectations for our new roof, soffits, fascias, and gutters. It was Gregory, their sales representative, who sealed the deal with his professional demeanor and friendly personality. His prompt responses to our queries were indicative of a true customer service representative. The ease and lack of pressure in dealing with him was refreshing; he was more focused on educating us about the cost and ensuring our needs were met. We highly recommend this roofer and particularly Gregory. We absolutely love our new roof!

Finding a roofer might seem like a big task since roof replacement is a huge undertaking. Gregory is a top-notch project manager who devoted time to explain my choices, the high standards of the Ortega Family Roofing LLC's supplies, and constantly made me feel like his only client. I am satisfied with the timetable, service quality, and communication from Gregory to Douglas in the office. The supplies for my roof replacement were delivered on time, the crew arrived to start work as planned and they completed everything in one day on a 1,200 sq ft roof. I'm happy that chase was able to reinstall the leaf guard on my gutters and they ensured to clean the area with a large magnet.

After looking into several roofing services, I decided to go with Ortega Family Roofing LLC. I was extremely satisfied with the owner. He was very proactive, responded to all my inquiries, and provided me with large shingle samples to consider. He also guided me on what to expect from my insurance firm and was always quick to respond to my calls, messages, and emails. He dealt with the insurance company directly. On the day of the roof replacement, Mason, Chase, and Douglas, the roofing team, were respectful of my property and dedicated their time to delivering quality work. If I ever require roofing help in the future, I wouldn't hesitate to reach out to them again. I would strongly recommend them to anyone in Bothell in need of a top-notch roofer.

The customer service was impressive, and their roofing work was flawless. However, I have a few observations to share. Initially, they had scheduled the installation of our new gutters for early December, which was agreeable with us. Then, to our surprise, we received a call informing us they had openings available sooner, around the end of November. Naturally, we were thrilled at this unexpected convenience. However, on the day of the installation appointment, we hadn't received any communication about the crew's arrival time. So we reached out to them and were informed that there were some complications with another job, and our appointment had to be moved to the following Monday or Tuesday. We understood that issues can arise, and we were fine with the reschedule. On the rescheduled day, we received a message from the foreman, Gregory, stating that they had encountered another issue at a different job and had to reschedule us yet again. This is where my concern comes in. By the time they finally started and completed our job, we were just a day or two ahead of the original date we had agreed upon. In my opinion, if they are frequently encountering issues, it might be better to stick to the original schedule. This way, the chances of encountering 'issues' may be less, as we would be one of the day's tasks rather than an additional job squeezed in between two others.

i'd certainly endorse this roofing service to anyone. We got our roof, siding, gutter, soffits fascia, and attic fan all swapped out. Gregory was incredibly meticulous in inspecting our house. He took his time to clarify everything to us without being pushy. i was genuinely amazed. The task was accomplished promptly, with excellent work and tidying up. Mason was present at the job site to respond to any queries. i felt really good and confident choosing this roofing team from the get-go and they didn't let us down. We felt as if we had a brand new house! Much appreciated, roofing team.

We recently acquired a house that was over three decades old, complete with damaged shingles, insufficient attic ventilation, and severe wood rot on the siding. Gregory, Mason, and Chase from Ortega Family Roofing LLC were simply exceptional. They provided us with a detailed report outlining the necessary work, along with the associated costs. This report aligned perfectly with the comprehensive home inspection report we had previously obtained. The team was punctual and even began the work ahead of schedule, delivering a remarkable job. The quality of the work done was top-notch, and the pricing was incredibly fair. My son was so taken aback by the high standard of their work that he's considering hiring them for his own home. All in all, it was a superb experience working with this roofing team.

Mason and his crew did an impressive job replacing my roof after a major storm hit Bothell. They arrived at my home the same day I communicated with them and promptly tarped the damaged regions to ward off any potential leaks or further harm. Once I had all the insurance matters sorted out and received the payment, I finalized the contracts with Mason to commence the work. In a short span, the necessary materials were delivered and not long after, I had a gleaming new roof over my head. The roof looks fantastic and it was genuinely enjoyable collaborating with Mason and his team from Ortega Family Roofing LLC.

I just got my roof redone with a beautiful metal finish. I'm absolutely thrilled with my new roof. Gregory was very professional in his approach and executed an impeccable job. The clean-up process was tidy and systematic. They were very responsive and addressed all my queries. I had the pleasure to work with Chase, Mason, and the owner of Ortega Family Roofing LLC, who all exceeded their responsibilities. Their workmanship has my utmost appreciation. The roof looks absolutely stunning. These individuals are genuine experts. Being retired, I was present throughout the installation process. It was quite intriguing to observe the assembly of the metal roof, these guys are truly skilled. I highly recommend them for any of your roofing needs. Thanks guys, you're the best in Bothell!

After some storm damage, Ortega Family Roofing LLC stepped in and took care of everything! They expertly handled all aspects, from the roofing to the siding, gutters, and windows, all executed with high proficiency. Douglas, along with his crew, did a thorough job re-roofing our house. He consistently kept us informed about any developments and gave us the reassurance that everything would be addressed and executed correctly. The whole team was not only friendly and helpful but also provided an incredible experience with stunning outcomes. Besides, our contact person Mason, along with Gregory in the office, was very accommodating and promptly answered any queries we had. I can't recommend Ortega Family Roofing LLC enough.

We employed a roofer service to inspect our gutters, fit gutter guards, redirect a gutter, and assist us in figuring out why water seemed to be trickling down the side of our house instead of flowing into the gutter. Gregory was the one who carried out the inspection and prepared our quote. He was simply exceptional! His inspection was extremely thorough, and he took the time to explain his findings and offered us some useful advice. The team arrived to start the work just a few days later. The only issue we had was a slight miscommunication between the time when Gregory completed our inspection and when we were supposed to hear from a production manager to schedule the work. However, this minor hiccup wouldn't deter us from using their service again. The team worked efficiently and left the area spotless after completion. When I called Gregory to confirm that all our requirements were met, he was highly responsive. He liaised with his team members and promptly got back to me. We will certainly reach out to them again if we need any other exterior repairs or roof-related work in the future. Everything was handled professionally, and we are happy with the roofing services provided in Bothell.

mason and his team really know their stuff when it comes to roofing services. When we were contemplating buying an old church to reside in, mason actually took the time to provide an estimate for a new roof. After we acquired the property and got a break in the weather, five of the kindest, most industrious fellows came out and put their backs into restoring this century-and-a-half old roof. They maintained cleanliness in the surrounding areas while they worked and now, the roof looks incredible and prepared for anything. If you're in need of any roofing work, I strongly endorse mason and his crew from Ortega Family Roofing LLC. Cheers, guys!

I've been on the hunt for a roofer for what feels like ages! Trying to manage my father's affairs from another state is quite a task. After some research, I decided to try a particular local roofing company, having had a miserable experience with another company that was a complete waste of time. Even now, they keep calling and asking the same questions, insisting I needed to be present to get an estimate, even though I had family representation. Anyway, Mason from this new company provided outstanding customer service right from the start. Not only were they local, but they were also able to fit us into their schedule immediately. The poor state of my dad's roof was causing leaks in two bedrooms and the lower level. A consultation was arranged and Chase was incredible. He went above and beyond, explaining everything from the company's history to their service offerings. He recognized the urgent state of the home, and promptly reached out to his manager. They prioritized my dad's house, which once again, spoke volumes about their excellent customer service. A few days later, I received a call from Douglas. His communication was top-notch, making sure I understood every detail of the project. Since I was out of state, he oversaw the entire project and kept me updated at each step. Even my dad and the rest of my family were extremely pleased! Overall, I rated them 5 stars, but if I could, I'd give them more. They did an excellent job and I'm a thoroughly satisfied customer!

Chase and his crew were exceptional from the get-go, tackling our dilapidated roof replacement project. From the initial planning stages and cost estimation to the final execution, Chase was meticulous and transparent in setting the expectations. When we encountered unexpected issues, like damaged plywood and a cracked beam revealed after the shingles were removed, Chase and his team promptly addressed it without charging sky-high fees for the repairs. As a final touch, they made sure to leave our property spotless, saving us from any additional cleanup. In conclusion, I can't recommend Chase and his roofing crew highly enough!

Recently, during a spell of heavy rain, we experienced a few leaks. A team, including Mason and Gregory, promptly arrived and dedicated considerable time to apply a solution intended to rectify the issue. Following another downpour, a solitary leak persisted. They revisited our place and examined the tile section of our roof, which wasn't part of the initial assessment. They identified a problem and fixed it at no extra cost. They've really partnered with us to guarantee a thoroughly sealed roof, demonstrating their commitment to their craft. I would endorse this roofer for their extraordinary efforts to address our concerns in Bothell.

Douglas and his crew from Ortega Family Roofing LLC did an outstanding job installing my new roof in Bothell. I can't recommend their services enough. The new roof they installed is flawless, and they showed a high level of professionalism, efficiency, and punctuality. They also made sure to clean up thoroughly after the work was done. I will definitely be hiring them for any future roofing needs.

Every aspect of my experience with Ortega Family Roofing LLC was nothing short of exceptional. My project involved three key areas: the roof, siding, and gutters/downspouts. Each phase was carried out with utmost professionalism. The teams, including Mason, Gregory, and Douglas, arrived punctually, displayed courteous behavior, and seemed to possess an admirable work ethic. What I found most commendable was the excellent communication and responsiveness from both the office and my contact person, who also managed every aspect of the project. The final result? A beautiful and flawless finish that I couldn't be more pleased with.

I reached out to Ortega Family Roofing LLC to check out what I suspected was a leak in my sunroom ceiling. I have engaged their services previously and found them to be incredibly dependable. They identified that I had significant hail damage and coordinated with my insurance company to replace my roof. Last week, severe weather swept through Bothell. We experienced another bout of heavy rainfall yesterday, and to my dismay, I noticed a leak near my fireplace and flaking drywall on my ceiling that night. As it was a Friday evening, I didn't anticipate anyone to assess it until Monday. I messaged Douglas, who promptly sent Mason over within an hour, despite it being 8:00 PM, to cover my roof with a tarp and prevent any further harm from the expected overnight rain. Chase arrived first thing the following morning to carry out the repairs. The issue turned out to be the metal around my chimney, not the roof, but they didn't bill me for the task. I was genuinely impressed with their prompt response and their genuine concern for the problem I was encountering. I couldn't recommend Ortega Family Roofing LLC more!

Ortega Family Roofing LLC is a remarkable company to work with. They helped me with a small roofing task, showcasing professionalism and patience while answering all my questions. They even kindly shared their knowledge with me about a fort roof for my kids. Chase and Gregory taught me how to manage shingles and ensure they're waterproof for the coming years. Unlike many businesses that would rather handle the work themselves, they were generous enough to provide their support and encouragement. It's uncommon to find companies that are eager to offer such assistance these days! Exceptional customer service and speedy work from Ortega Family Roofing LLC in Bothell.

Our roof clearly needed a replacement, as water stains were becoming visible on our ceiling. Gregory from Ortega Family Roofing LLC came to our property in Bothell and explained everything to us without any aggressive sales tactics. The scheduling was incredibly convenient for us. Chase, Douglas, and Mason, the crew members, were always punctual, made sure to clean up at the end of each day, and even finished the roofing job earlier than anticipated. Excellent work from Gregory and his team!

Ortega Family Roofing LLC provided me with an estimate for a roofing task in Bothell and in just a fortnight, they were on-site and ready to start the work. The project was finished rapidly, maintaining an excellent quality. My unique request for a special type of roof vent was a bit unusual, but Gregory and his team handled it perfectly. For anyone in Bothell looking for top-notch roofing services at a reasonable cost, I would heartily endorse Ortega Family Roofing LLC.

our experience was top-notch! douglas showed up just a few days after my first call to provide a quote, and he gave the estimate right then and there, with a price that was just perfect. he walked me through different options and answered all my queries. the gap between the first quote and the task completion was just 5 days, even including a two-day weekend. douglas showed up on a friday, the majority of the work was done by tuesday and the final touches were applied on wednesday. even in the bothell rain, they made sure to get the job done. excellent work, fellas!

excellent job, team! we were dealing with numerous leaks in our roof and aimed to get them fixed ahead of the rainy season. upon reaching out to this team, they promptly showed up with an estimate and initiated the repair work the very next day. it's commendable that they completed the fixes within two days. we would definitely engage their services in the future, (hopefully not too soon though)!

Highly recommend Ortega Family Roofing LLC - Gregory, Mason, Chase, and Douglas were absolutely terrific. They embody all the qualities you'd want in a professional roofing team. I'm so thankful they were able to come out to Bothell on the same day and not only fix my roof, but also took care of a few other issues that weren't strictly within their remit. Their extra effort was truly appreciated. Thank you, guys. You're awesome!

The team, led by Chase, was punctual, meticulous, professional, and provided services at a fair price. They efficiently executed the complete removal of our brownstone roof in Bothell. While we initially thought only part of the wood sheath would require replacement, it turned out the entire sheath needed to be stripped down to the joists. Furthermore, it was discovered that nearly half of these joists were damaged and required repair. Despite these unforeseen challenges, Gregory and his team managed to complete the entire job within a single day, plus a few extra hours. I would undoubtedly engage their roofing services again.

We experienced a leak in our flat, rubber roof in a particular area. Douglas from Ortega Family Roofing LLC came out to address the issue (reseal the seams) and was fantastic to interact with. When we discovered that the leak was nearly resolved, but not entirely, he came back to complete the task and encouraged us to get in touch if we required ANY other assistance. Always punctual, within budget, responsive, and empathetic - we'll hold on to their card for when we need to replace our roof in a few years here in Bothell.

Excellent service. Douglas was outstanding, thorough, and always on hand for any inquiries we had. Our newly installed roof by Ortega Family Roofing LLC in Bothell looks fantastic. The team demonstrated exceptional expertise; they were swift and incredibly tidy.

This roofing business was fantastic. Douglas assisted us in securing the exact roof we required. The team was outstanding! They worked diligently and cautiously. They exceeded our expectations in their efforts to satisfy us. Moreover, they left our Bothell property spotless, just as we hoped they would.

Astoundingly superb! We couldn't be more satisfied with the roofing services provided by Mason and Douglas from Ortega Family Roofing LLC. Both were incredibly helpful in educating us, as this was our first time getting a new roof. We learned a lot during this process. Now, our home in Bothell sports a brand new roof, complete with gutters and leaf guards - it looks fantastic! The team managed to finish the roofing job in just one day, and installed the gutters with leaf guards the following day. No mess, no fuss, just excellent workmanship!

mason was both professional and friendly, always promptly addressing all my inquiries. our roof now looks stunning. what i appreciated most was the neat installation process and the impeccable clean-up job they did in my yard, landscaping, deck, and driveway. i'm incredibly satisfied with the roofing service in bothell!

we experienced a serious roof leak that got progressively worse due to a stretch of rainy days in bothell. upon contacting ortega family roofing llc, they promptly dispatched one of their team members to assess the situation and give us a quote. the estimate provided by douglas was reasonable and he exhibited great professionalism throughout.

ortega family roofing llc executed an excellent job re-roofing our house. they demonstrated efficiency, professionalism, and cleanliness. the project was done to our utmost satisfaction. gregory kept us updated on the project daily, discussing the progression of the job. we also felt the pricing was reasonable. we would highly recommend ortega family roofing llc for all your roofing requirements in bothell.

We recently got a new roof installed by a local roofing company and we're ecstatic about the high standard of work completed. Gregory came out and gave us a reasonable quote. He was thorough, going over everything in detail and answering all our inquiries extensively. Mason, the boss, also made an appearance while the work was being done in Bothell. He explained the warranty details and was open to answering any questions. I would enthusiastically endorse this roofing company to all my friends who might need a new roof. A huge thanks to Mason, Gregory, and their team for their outstanding craftsmanship.

My experience with this roofing company was top-notch. Gregory came out to inspect the leak near my fireplace and clearly outlined what could and would take place during the repair process. The team then came out to Bothell and took care of the roof repair. Just like that, the problem was resolved. They did a fantastic job!

the complete re-roofing of our vintage 1920's house in bothell was done efficiently by this professional team. their work was commendable, and the rigorous inspections conducted throughout the process led to swift approvals. notably, gregory's responsiveness and regular proactive communication regarding the status and progress was outstanding.

Mason showed up at my Bothell home and we hit it off immediately. He promptly clarified the process for me. I was facing some issues with my roof and was worried about the expenses. However, Mason assured me that the damage was substantial enough for the insurance to cover it. True to his word, insurance did cover the costs. I'm thrilled with my new roof. My mom has even started the process of filing a claim for her own roof. Thank you, Mason, you're outstanding.