- 733 Crown Industrial Ct # U, Chesterfield, MO 63005
- Residential Roofing
- TPO Roof
- Asphalt Shingle Roof
- Flat Roof
- Gable Roof
About the Business
What people say about “National Roofing & Board Up Company”?
```json
{
"summary": "Customer feedback is largely positive regarding the services provided by National Roofing. Many reviewers commend the company's outstanding customer service and efficient communication throughout the roofing process. Customers appreciate the expertise of the staff in dealing with insurance matters, and several highlight the professionalism and thoroughness of the crews during installation. However, there are notable concerns regarding the company's new ownership, with some customers reporting issues related to warranties and service quality following the ownership change. These serious complaints add a layer of caution for potential customers.",
"liked": [
"National roofing has outstanding customer service!",
"Chris had someone out right away to tarp off the areas that were exposed and dealt with insurance.",
"Rob was so easy to work with and the process was seamless.",
"The team came so fast, like five days later! They were kind and efficient.",
"Professional, timely, honest, and competitive prices."
],
"disliked": [
"Unfortunately, the business was bought out by new ownership who has never been on a roof.",
"I have since contacted another company to come out and repair any faults in the roof since I no longer trust my roof.",
"They tried to not find our job in their records saying they got a new system and can't honor their 25 year warranty.",
"After the materials sitting on the roof for several weeks there was delay in installation.",
"The salesperson never followed up with a price so we decided not to
Recommended Reviews
National roofing has outstanding customer service! They were so helpful with getting my roof replaced and working with my insurance company. They are locally, veteran, and woman owned. Highly recommend!
My house suffered roof and shingle damage from the tornadoes this year. I reached out to National Roofing. Chris had someone out right away to tarp off the areas that were exposed, gave me a quote, dealt with insurance company and adjuster, and I had a new roof, siding, and gutters up in no time. The crews did an amazing job, were professional and did a good job picking up the debris and mess from replacing a roof and siding. Chris and Nicole made me feel at ease the entire time and helped me work through all the headaches of dealing with insurance and mortgage companies with such patience. I’m all for supporting LOCAL, Veteran and woman owned businesses and would highly recommend National Roofing!
This was once a great roofing company with amazing people/owner, pricing, and warranties! Unfortunately, the business was bought out by new ownership in March 2025, who has never been on a roof or have any knowledge of roofing when he started. They were price gouging people during the storms this year, lowered all warranties from 20 years to 2 years (maybe 5?), he will not acknowledge any of the warranties from the original owner, and he has not been forthcoming to his customers or general contractors. Luckily the same subs are in place so the repair work and shingle replacement SHOULD still be delivered accordingly, aside from the higher prices and lower warranties, but all of that is a moot point if the inner office does not know what they are doing! Be careful.
- 733 Crown Industrial Ct # U, Chesterfield, MO 63005
- Residential Roofing
- TPO Roof
- Asphalt Shingle Roof
- Flat Roof
- Gable Roof