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Brandon J Roofing

  • 15788 Clayton Rd, Ballwin, MO 63011
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Brandon J Roofing”?

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Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 86 reviews
5 stars
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Tayo Afuwape
Aug 9, 2025

Although the roof has not yet been installed, I wanted to review the stellar performance of Lance Austin, who helped us successfully file a claim on our roof. Entering into unknown territory, I was nervous and hesitant about the entire process. Never pushy, Lance had excellent follow up, was always punctual, and was patient and knowledgeable in answering all of my questions and concerns. He helped ease my mind about the claims process while also providing realistic expectations about the roof installation. I’ll follow up on this review upon completion of the roof installation.

James Sanders
Aug 9, 2025

Great company! Very quickly earned my trust which is hard to find nowadays. Nathan Gaede caught me while I was cutting my grass and let me know that the homes in my area had suffered extensive damage from the recent storm. He offered a free inspection and even cleaned the twigs out of my gutter while on the roof. Fortunately he told me there was no damage,and I really appreciated his honesty. For that I would recommend Brandon J Roofing to anyone in need of roofing services!

Mark Sorocko
Aug 8, 2025

After the May storm Jesse Lane stopped by the house and offered to schedule an inspection of our roof. That was done within a week. He worked with our insurance company and I received a check for the estimated cost. Jesse then walked us thru the process and options making it easy to follow and understand. The work was scheduled a couple of weeks out. The supplies were delivered as promised and work was completed the next day. We are happy with the product and service we received so far.

Fred Breitbarth
Aug 7, 2025

All three crews did a great job. Roof, gutters, and siding. Couldn't have asked for a better job. We are very happy and would gladly give our name to use as a reference. Thanks again

Eric Lacey
Aug 5, 2025

I had a wonderful experience with Brandon J Roofing with a special shout-out to Nate Desemone! He did an excellent job advising me on my roofing options and keeping me informed of next steps. He went above and beyond to make a big project much easier than I ever expected. I would recommend Brandon J Roofing to anyone in need of roof maintenance.

Geri Fanning
Aug 5, 2025

Absolutely amazing roof install team. Friendly, helpful (moved patio plants & furniture out of range of shingle removal AND put them back in place after install of the new shingles!), and their clean up was amazing. Our sales rep, Avery Doscher, listened closely in the sales and after install processes. We did have some corporate communication glitches, but they were handled satisfactorily.
We wholeheartedly recommend BrandonJ!

Jeffrey Campbell
Aug 1, 2025

We are very pleased with the entire process of our roof replacement with Brandon J Roofing!!! The experience, integrity, professionalism, and quality of work was second to none!!! My wife and I HIGHLY RECOMMEND Brandon J Roofing!!!!

Mike H
Aug 1, 2025

We had Brandon J Roofing out after a hail storm and had no idea how to navigate the process. Ryan Anderson was extremely knowledgeable, professional, and thorough. He met with our insurance company at my house and as we walked the property he pointed out things that the insurance company was overlooking. I would have been lost if he wasn't there and a lot of things would have been missed. There were a few things that didn't go smooth during the install as a lot of construction jobs go, but Ryan and the project manager were able to navigate that and make sure things were done right in the end.

I would recommend Ryan and Brandon J Roofing to anyone looking for work to be completed.

Ray Reed
Aug 1, 2025

We had a dozen people knock on our door before we met Kevin Terrell. He took more time explaining the process than any of the others. By the end of that first meeting he asked if we had any questions or concerns going forward and we
couldn’t think of any. The process has gone exactly like he said it would and this whole experience has been better, and easier, than we could have possibly anticipated.

Bethany Julian
Aug 1, 2025

I had to use Brandon J Roofing for my home not too long ago, and they were great to work with! And let me tell you, Nate was my go to guy every step of the way. From the initial roof inspection, to the final day of install, he was awesome! Professional, knowledgeable, and really fought for me and my home. If there were more than 5 stars, I would use them!

Patricia Carter
Aug 1, 2025

I had the pleasure of meeting Nate Desemone. I really enjoyed working with him. He’s attentive professional & kind. I appreciated how knowledgeable was. He explained the whole process, and confidently answered all of my questions. If you work with Brandon j ask for Nate Desemone.

yes I_said_it
Aug 1, 2025

It was awesome to see the work and dedication Nate Desemone put into fixing our roof! Stand up guy, highly recommend.

Christopher Wallace
Aug 1, 2025

Nate Desemone is the best, need any assistance just ask for Nate Desemone, he’ll get the job done while keeping a smile on your faces. Very professional.

Bobbie Cradick
Aug 1, 2025

Had the most professional roofing job done by Brandon J Roofing. Outstanding company and Kevin Terrell was such a pleasure to work with. Kevin was so thorough and very impressive. Very pleased,

Raina Wunderlich
Aug 1, 2025

Nate Desemone is awesome highly recommend he inspected my roof and was super transparent with me and told me I didn’t have enough damage said I need to wait for another storm

Brett Malcolm
Aug 1, 2025

We had recent hail damage and had two contractors on site. Andre from Brandon J came in with great knowledge and service to push our claim through the process. We got a full roof replacement, guttters and downspouts with his above and beyond approach. Highly recommend Andre and the team at Brandon J.

Brittany Clark
Aug 1, 2025

Kevin was super helpful with the whole process. I would definitely recommend him to anyone worried about their roof after this season of storms.

Tammy Leiphart
Aug 1, 2025

Kile was awesome to work with and although the insurance company was being difficult, Kyle dealt with them like a professional so I would not have to. Would definitely recommend Brandon J Roofing. Amazing job guys! Thank you so much!

jesse loyd
Aug 1, 2025

Thanks Kile for all your hard work! You made this stressful process a breeze. If you’re looking for reliable, honest, and high-quality roofing work, I highly recommend Brandon J Roofing. They exceeded my expectations in every way.

Kenneth Ferkel
Aug 1, 2025

We needed someone to look at our roof after seeing evidence of a leak. Jessie came out and did a thorough inspection. He was polite and professional and when he shared his findings, he was honest and willing to do a minor repair to take care of the leak. I would highly recommend Brandon J Roofing.

Tony Scrima
Aug 1, 2025

I highly recommend Luke at this company. He’s very professional and detail oriented. Made the process as simple as possible.

Caitlin Scrima
Aug 1, 2025

If you’re looking to get some roofing work done, I highly recommend giving Brandon J Roofing a call and asking for Luke! He really goes the extra mile and makes sure you have the best experience.

Luke Stringer
Aug 1, 2025

We are currently working with Andre Love to get our roof replaced after a large hail storm. Andre has been great to work with and super helpful in dealing with our insurance company. Highly recommend Andre.

Joey Pieper
Aug 1, 2025

Thank you Ryan Anderson for being amazing with communication and most importantly honest. Our commercial building wasn’t ready for a new roof and even though I thought it was and was ready to spend money he told me we were okay for now!

Scott Starling
Aug 1, 2025

I have been more than pleased with Ryan Anderson of BJR who assisted in getting replacement roofs approved for upcoming installations for multiple homes that sustained wind and hail damages throughout my neighborhood. Ryan has been great to work with and has been very successful throughout the process of assessing damages, working with insurance adjusters, filing claims, and writing contracts for the work. He has proven to be very knowledgeable and professional, and I especially appreciate how effective and persistent he has been in making sure all efforts are successful on our behalf. I can't imagine anyone communicating more effectively with owners and insurance people or doing a better overall job representing us throughout the process. He has earned my sincere appreciation.
R. Scott Starling, President
August Hill HOA

martyred1
Jul 31, 2025

Worked with Kasey Reed. He came out to do a roof inspection and was very thorough. Found out we did not need a new roof right now and was very pleased with his honest approach. Would definitely recommend Brandon J Roofing.

Trayvond Jacobs
Jul 31, 2025

From our first conversation to the walkthrough of our roofing replacement, Ardis T was great! What pause we had about this process is now gone, due in large part to the information given to us by Ardis. Thank you!!!

Bill
Jul 31, 2025

It’s easy to feel alone and unsure where to go/what to do when a major storm has affected your home. With that said, there’s no need to think about anything other than calling Nathan Dry with Brandon J Roofing. This man has been nothing short of exemplary throughout the whole process of assessing the damage, meeting (and fighting) with insurance to returning our home to pre-storm condition. Punctual, effective and frankly enjoyable to work with. It’s comforting to know that I won’t have to worry even though the storms keep on coming every year, Nathan and Brandon J Roofing will have us covered if and when we may need them.

Salvatore Munaco
Jul 31, 2025

Joe O’Donnell is an awesome sales rep from Brandon J Roofing. Super helpful, easy to work with, and made the whole process smooth. Highly recommend!

Chris Coleman
Jul 31, 2025

Mr Andre Love has been Amazing from start to finish!!!He explain everything for me to understand the fine print and lead me through this whole process!!!Indont know what I would have done without Andre assisting me in my new roof and siding…Thanks Brandon J Roofing for Everything!!!

Joseph willis
Jul 31, 2025

Nathan g came by and did the roof inspection after the recent storm. He was very kind and you could tell he wanted to help me out. It's my first time dealing with a claim through my insurance but he's made the process very easy and stress free. I highly recommend Brandon j roofing. Ask for Nathan Gaede!

Yongzhen Shu
Jul 30, 2025

Following up for previous review. Finally, we got a call from the warranty office today. But because we couldn’t wait as the rain coming in, we had to call someone else who came in the next day & fixed the stink pipe leak yesterday. The repair person said it’s a small issue with the location of the screw, but a big issue for us with roof leaking. And we paid several hundreds for hiring this person to fix it. Hopefully we can get some reimbursement from Brandon Roofing for this issue within warranty. It’s wonderful to have a good roofing, but please follow up issues quickly. It’s a small issue, but big issue for customers . ———- previous review: Customer service is really bad! Warranty says 15 year for roofing. Less than 5 years, Roof Leaking in the area of air venting (stink pipe). Called almost 10 days ago and again and again, nobody comes to fix the leaking! They would take your information again and again and promised to relay to the technician or installer. But nobody called back or came to fix the leaking.It seems that they would care to install your roof, but afterwards problems and guarantee is nothing to them, even you roof leaks.

Greg Thebeau
Jul 30, 2025

Andre was exceptional! He walked me through the entire procedure. Very excited to get my new roof, gutters, soffit, and facia. Very knowledgeable made sure I understood all my options.

Al Evans
Jul 30, 2025

Ryan Box with Brandon J Roofing was a pleasure to work with on assisting me with a claim for storm damage.

KylerM
Jul 30, 2025

I highly recommend Luke from Brandon j Roofing!! Very professional and goes the extra mile to make sure everything goes smooth when dealing with insurance, all I had to do was pick shingle color. When dealing with insurance, give these guys a call

Chris Heerdegen
Jul 29, 2025

Working with Corey Madden was/is fantastic. Responsive, informative, feel like he has your best interest in mind. Highly recommend this company!

Marjorie Carter
Jul 29, 2025

Brandon J Roofing did an amazing job on our roof and gutter replacement. We worked with Ben Lambert, who was friendly, professional and detail-oriented. Smooth sailing, start to finish! I highly recommend Brandon J for your roofing needs.

Zach
Jul 29, 2025

I can't recommend this company enough! My consultant, Nathan Dry made the tragedy of a storm as easy as possible with repairs. I felt peace of mind like I was family. While I hope we don't get another storm, Nathan and Brandon J will be my first call if we do.

Nikki Faye
Jul 29, 2025

I had Lance Austin with Brandon J Roofing come out for a roof inspection after the storms. The whole process was super smooth. He was on time, easy to communicate with, and kept everything clean and professional. Really happy with the final result. Would definitely recommend!

Leo Shiker
Jul 29, 2025

Joe O’Donnell with Brandon J Roofing was awesome to work with—honest, responsive, and made the whole process easy. He helped with insurance and kept us informed the entire time. Highly recommend!

Dave Droege
Jul 29, 2025

If you need anything on your home replaced from storm damage.
Joe O'Donnell is the guy to call.
Not only is he efficient, he follows up with the minute details of the repairs. He even goes out of his way to make sure you are aware of every process, from the contract, planning, and execution of the work.
I was so impressed with his professionalism that I referred him to 4 friends.
They thanked me for recommending J Brandon, especially Joe O'Donnell.
Dont waste your time with Storm Chasers
J Brandon is a West county company that will be around when you need them. Unlike the fly by night companies that invade us when bad weather hits.

Robin Townlin
Jul 27, 2025

I was extremely satisfied with the service that was provided from Derek, with Brandon J Roofing! He was very knowledgeable and answered my questions and concerns, in a very professional manner. I would recommend Derek, with Brandon J Roofing

Michelle Evans
Jul 24, 2025

Kyle Evans is a very knowledgeable low pressure sales team member. While we not in extreme need of a new roof he was honest about timing and the process. When we decide to update and replace we will definitely use Brandon J and would love to have Kyle as our contact point!

amanda williams
Jul 24, 2025

We worked with Ryan - he was professional and took the time to explain everything, answering multiple questions and offering options and suggestions as requested.

Sherry Evans
Jul 24, 2025

Thank you for your professionalism, keeping us informed and the updated progress of our home project. We are very pleased.

William
Jul 24, 2025

Working with Kile sontgerath, he has been very helpful with my insurance. Got my whole roof approved. Best in the business

Rene Howse
Jul 24, 2025

Had a great experience working with Kyle Evans. His customer service was top notch and answered all of my questions.

MarkH
Jul 24, 2025

Brian Puszkar came out and checked my house and my daughter’s house. He was great and gave us an honest inspection. He said our roofs were great and did not need any repairs. I appreciate the honesty of this business.

Zach Cusumano
Jul 24, 2025

I am glad we decided to go with Brandon J Roofing to help us through the insurance claim process. Mohammad Rammaha aka Mo was so easy to work with and most importantly he advocated for us to the insurance company. Not only did we get a new roof but we also got new siding. Having an amazing representative and company to explain the process in detail along with offering quality materiel and a great warranties.

We love the work provided by Brandon J Roofing.

Brian S
Jul 24, 2025

I recently hired Brandon J Roofing to replace my roof, and I couldn’t be happier with the results. I worked with Kile Sontgerath , he was amazing. From the initial consultation to the final inspection, the entire process was smooth, professional, and stress-free.

Jeff Rehr
Jul 23, 2025

Nathan Dry has been exceptionally forthright and intentional throughout my dealings with Brandon J Roofing. He has examined both our personal property as well as that of our churches 55,000 square foot building and has noticed things that other contractors have not while still being the most cost effective alternative. I highly recommend Nathan and Brandon J Roofing!

Rebecca
Jul 23, 2025

Kile went above and beyond with such a nightmare of a situation with my home. I was beyond stressed and overwhelmed when the process started, and he made everything such a breeze! I will only use Brandon J for future repairs and hopefully Kile will be there to inspect it again! Thanks for the great work and all of your help, you have a life long customer here now!

Sarah Betz
Jul 23, 2025

If I could leave negative stars I would. Ultimately hate my decision to open the door and listen to a solicitation and allow it to sell me.

8/2024 salesman came door to door, disregarded our no solicitation sign and persuaded us to replace our roof - we knew it was coming anyways. We chose a color at another visit - via a tiny sample board - since he only had the brown shingle board to look at…. Already knowing that we wanted a gray or black roof. We chose gray… from the 1.5” square sample. Apparently there’s green in it because now our roof is mostly green.

10/2024 after months of ‘your shingles are on back order with no estimated date’ we get an installation date mid month. Was an ‘oh by the way’ kind of notice. Every form of communication from this company was super unprofessional start to finish.

Roof is installed… where do I start. Clearly a lot of issues with the lack of a translator and communication issues. Roofers smoked on our roof the whole job. They failed to replace pipes and caps on our vents - even found one still in the box that they’d tossed off the roof but missed cleaning up. Proof the old ones were left in place but they charged for replacements. Two turbine vents were installed incorrectly - one was even in the wrong place - didn’t even vent. They didn’t level them so they started squeaking shortly after install. Manufacturer states to level or the bearings wear out and squeak - clearly happened.

I had to go up on the roof numerous times to show what was improperly done. Had to call and send numerous emails. Had to be a real pain to even get the job properly finished.

They sent someone out in December to finish up some of the issues. He moved the turbine but he and his helper could not figure out how to level them.

Months pass with no communication. All of this hassle for a roof that’s not even the color we selected - but they don’t care about that. One phone call concerning this and I was told I could contact manufacturer but it would be a waste of time. But if we didn’t like it, we could pay for it to be redone. Oh thanks Killian.

3/2025 - Repair man came out, spent all afternoon with the turbines and realizes they’re installed incorrectly. Shocker. So he had to order two more and come back to replace them so that they’d be properly leveled. He wasn’t replacing the other vent caps though, just painted them black. Said the old steel ones are better quality - sure - but we paid for replacements. Pretty sure that’s fraud to bill and not use.

I had to ask for paperwork, ask for repairs to be made, double check everything, get up on my own roof numerous times, clean up nails out of my yard, driveway, chicken coop, everywhere. I can’t imagine who else they’d screwed over.

All of the hassle and inconvenience of everything and all they’d offer was a $200 concession. I guess it’s something but big deal on a $13k roof. Oh and they’re ’married to the roof’ for their warranty. I want a divorce.

8 months later it’s finished. But it’s still pale green…

Eileen travis
Jul 22, 2025

This will be my second roof installation in five years. This time I am working with Corey M, he has been outstanding and has gone beyond my expectations.

Mike Wiegert
Jul 22, 2025

We are very very pleased with the work of Brandon J Roofing. From the very start our sales rep Max worked hard on getting our roof fixed and replaced. He kept in touch with us and always returned our calls . He went way above and beyond on getting the contractor to fix the structural damage of our roof; we need more people like Max!!! In my opinion, Max is employee of the year!!

Pam Stoltzfus
Jul 22, 2025

I had a hard time getting a roofing company to give me an estimate on some missing shingles after a recent storm. It's a small repair. Max from BrandonJ Roofing came out and checked my roof. He was professional, efficient and personable. They only handle bigger jobs, but he came out anyway. Highly recommend!! Thank you Max!

Andrew Bernhardt
Jul 21, 2025

Jesse Lane, Sales Consultant, was very professional, personal, and informative. He gave a great description of costs and breakdowns, but he also was very helpful in describing what and what not insurance pays if you have a claim. He was always on time and brought samples/matched colors/and explained everything very clearly. I would recommend him any day.

A. J. Bernhardt
Chesterfield, MO

Beverly Marcus
Jul 21, 2025

Ardis has done a wonderful job absolutely great service and answered every question I could possibly think of he answered professionally and very courteously.

susan hurst
Jul 21, 2025

The roof is perfect! From the inspection to completion…flawless! The real recommendation is for the above and beyond customer service provided by Nate Desemone! Nate took ownership of our claim when the original person was no longer with the company. He followed through on supplemental damage to our siding he came out and took pictures, communicated his findings, and resolved all questions and concerns. Nate is an asset to the company and we appreciate him and recommend Brandon j roofing because of him. Thank you Nate!!

Curtis Smith
Jul 21, 2025

Avery was the man! He handled what is a notorious insurance company, made my life extremely simple, and got my roof done QUICK! Could not be happier with my first roofing experience!

Bryan Howse
Jul 19, 2025

As a local insurance agent in Chesterfield I’ve been fortunate enough to be able to refer a sales rep there Kyle Evans, who’s response and communication for my clients who are looking for a trustworthy roofing contact has been a lifesaver.

Kyle gets in touch with the clients and inspects their roof and takes the lead from there. I am getting lots of compliments on how much the clients feel cared for from Kyle and how he is handling their roof replacement. Kyle is professional and follows through. I highly recommend requesting Kyle Evans to come out and work with you.

Garrett McColloch
Jul 19, 2025

Doing business with Brandon J Roofing has been wonderful. I was a bit unsure about the whole process, but Kasey Reed did an incredible job of breaking down every detail in an easy to understand way, very thorough and professional. I will be recommending Kasey and BJR to anyone needing roofing repairs and services!

Marina Hastey
Jul 18, 2025

We had hail damage in March. My husband saw a Brandon J. Roofing truck in the area and began talking with the rep, Ben Lambert. Ben was very informative and made time in his busy schedule to document the damage and review it with us. Ben patiently walked us through the next steps. When the insurance adjuster came, Ben was there making sure he didn't miss any areas of damage. When the damage was approved by the insurance company, he provided all our options and explained everything in detail with no pressure. Anytime we had questions or concerns he responded quickly. If you need a new roof, I recommend Brandon J. Roofing and their sales rep, Ben Lambert.

Eva Catarinicchia
Jul 18, 2025

Our sales representative, Ardis Turner was such a pleasure to work with. He was very thorough inspecting our roof from a big storm we had. He found additional damage to screens and gutters and we’re getting those replaced. Ardis was so friendly and respectful. I would definitely ask for him if you’re in need of a new roof.

Judy g. Howell
Jul 18, 2025

We want to thank and praise Brandon Roofing as a job well done! We experienced hail damage in May of 2024. Our older home is complicated as it is in the historical part of St. Charles. The teamwork given us at Brandon was outstanding. Thanks to Kasey Reed in Sales with his diligence and kindness. Samantha in the office who worked magic with calculations making all things work without waste and perfection. Gratitude to Wilson and his team of artists working siding and trim tirelessly putting together a beautiful finish on our home. And last but most importantly Tim Johnson who was "there" always making sure everything we wanted was accomplished. He did "EVERYTHING" he said he was gonna do! Thank you to the entire team for a truly beautiful job! We thank and recommend Brandon Roofing to anyone looking for good and fair and responsible job

Josh Porten
Jul 18, 2025

I had my roof replaced in July 2025 from hail damage. I had three other roofing companies provide a quote. I went with Lance at Brandon J because I thought he was the most thorough and professional. I was very happy with their work and everything went very smooth. Sam was the project manager and he checked on the workers and me throughout the day on the project. I recommend using Brandon J. They did a great job!

Tyler Schlesselman
Jul 17, 2025

Had Jesse Lane from Brandon J Roofing help with my roof and siding after a hailstorm in my area . As someone who's never had to work through insurance claims and damages, they did an outstanding job walking me through the process.

Constant communication, understanding of my schedule and concerns, fast, and super kind. Seriously give them a call if you need help.

Cathy Scott
Jul 17, 2025

We recently had our roof and gutters replaced by Brandon J Roofing after a recent storm. Our sales representative Jesse Lane was great to work with and walked us through the entire project. He met the American Family adjuster on site and showed him the hail damage, which both were in agreement with. Filing the claim was handled by both parties and we were successfully on our way to getting a new roof and gutters.

The installers showed up on time and completed the project in a timely manner. The job site was cleared of any debris and were very happy with the results. I would recommend Jesse Lane and Brandon J Roofing for your roofing needs.

Best regards,
Cathy Scott.

Victoria Jennemann
Jul 17, 2025

After having issues from another roofer, I called BEN @ Brandon J roofing. BEN went out of his way come to my home, check out the issues I observed and and reassured me that it was an easy fix. He didn’t pressure me, he didn’t expect anything, he simply provided a random act of kindness that I appreciate very much . Thank you BEN and Brandon J for having a wonderful employee. You did my neighbors roof and it is beautiful . I wish I would have had your team at my home.⭐️⭐️⭐️⭐️⭐️

Anthony Abbate
Jul 17, 2025

Ardis was great, he explained the whole process very well. Roof was installed in a matter of hours. Crew did a very good job and cleaned up very well

Andrea Moorman
Jul 16, 2025

Max was great. He was very thorough and knowledgeable. He met my adjuster and helped get me approved for a full roof replacement paid for by insurance. I would recommend Brandon J Roofing to anyone with roofing Concerns.

Donald Elitt
Jul 15, 2025

Ryan Box with BJR came out today and inspected my roof. While he documented no storm related damages to the roof, he kindly made a small repair to a window. Highly recommend calling, Ryan Box and BJR to get your roof checked!

Julia Kr
Jul 15, 2025

We have been absolutely happy with the services that Brandon J Roofing provided to us. Taylor really knocked it out of the ballpark! She took care of the entire process - from start to finish. Her professionalism, knowledge of the industry & product, combined with her interpersonal skills made the process of getting new roof actually exciting! She dealt with insurance, answered all questions, is promptly responding to all calls/texts and concerns. Thank you Taylor for the super star service!

Rich Moorman
Jul 15, 2025

Brandon J roofing made the insurance process so much easier than I expected. Max was incredibly helpful. He walked us through every step explained what to expect from the adjuster and even met with them on site to make sure nothing was missed. He handled all the back-and-forth with the insurance company and kept us informed the entire time. It was a huge relief to have someone knowledgeable and trustworthy in our corner. I highly recommend Brandon roofing, especially if you’re dealing with an insurance claim.

SLJ
Jul 15, 2025

Brandon J was recommended by our insurance agent, and we have been very pleased thus far. Max, our consultant, was thorough and completely professional! Communication has been excellent.

Randy Lindley
Jul 13, 2025

I can’t speak to the roofing aspect of this company, but I can say they are some great people. I got a flat on my truck in Ellisville the other day and Joe and Ryan stopped what they were doing and helped change my tire in the parking lot. I offered cash for their time and help, but they refused. Some really stand up guys.

Angie B
Jul 12, 2025

I would never recommend this company. We had an awful experience for a simple roof, guttering and partial siding job. It took almost a year to the date to finish our project with one excuse after another.
1. Our roof was installed with the wrong color roofing shingles . They didn’t realize that it was wrong until I mentioned it. They ended up finishing the roof because rain was moving in. The correct roof wasn’t installed for another 3/4 weeks because they had to order the correct shingles. The roofing crew did an excellent job with the installation.
2. The guttering was shooting water horizontally from a downspout (that wasn’t correctly installed) during a heavy downpour. I sent a video and called our consultant and also called the main office. I received no response from either of them until 3 days later. We ended up having to repair it ourselves because the water was pooled around our foundation.
3. One side of our home was damaged due to hail. Brandon J told us that the whole house would need to be wrapped because our siding was no longer made. Our insurance company was able to locate our siding for us. Brandon J should have been able to accomplish that but I’m sure they were wanting a full house wrap $$.
4. It took a full year for our project to be completed. Once it was complete, I received an invoice for the final payment which was less than $1500. The statement said that payment was due with 14 days. Within 5 days of receiving the statement, I started getting texts inquiring about when I would be paying my bill. We waited a year for our project completion but within 5 days they were antsy about their payment.
5. The high pressure sales are the most ridiculous thing that I’ve ever experienced. I felt leery from the first contact with them and I should have went with my gut and sent them packing.

I will never use this company again nor will I ever recommend that anyone use them. RUN AND RUN FAST!!!

Katherine Wallner
Jul 12, 2025

Brandon j has been exceptional. Tim the Siding rep was professional, kind, thorough. He was a joy to work with

Dan Brym
Jul 12, 2025

Corey M.Was honestly the most helpful, and thoughtful sales rep I have EVER dealt with!!! His eagerness to help with our hail damaged roof was amazing! When he says worry and stress free process he is not kidding!!

Nick Stewart
Jul 11, 2025

Taylor has been great to work with! She has been very responsive and takes time to make sure you feel comfortable throughout the entire process - definitely recommend!

C S
Jul 10, 2025

Max did a great job inspecting our roof following a hail storm to assess what our options were. His honesty and transparency led me to make the best decision possible for our current situation. We will be working them in the future.

Kelly (Boerding) Gilbert
Jul 10, 2025

Ben Lambert deserves 5++ stars. From beginning to end he was patient, kind, knowledgeable, punctual, responsive to questions/text/calls and efficient.
Call Brandon J and ask for Ben Lambert!!
Also, the crew did fantastic clean up and Ben came back after them and did a thorough walk through and swept again for any nails.

Michael Pruitt
Jun 28, 2025

At first they were very responsive and quick to come assess the damage done by the march storms, and that is why I chose them. I thought It was weird I had to commit that day, but this being my first ever claim I begrudgingly did so. From day 1 I told Ben Lampert, the salesman, that I wanted to add a ridge vent and keep the same style and color of shingles, but when it came to signing the contract he did not have any of the proper brochures and just tried to do a $1000 dollar up sell. After a few weeks he finally provided the right brochure and I told him the color on 4/24. On 5/15 joana calls asking for my shingle color because Ben never submitted the paperwork. I signed the change order that day. On 5/30 I called to get an update on installation date and Joana says I haven't picked a color and after confronting her with dates showing where I had emails and texts, she calls me back and blames me for not choosing the day of the contract signing. Keep in mind Ben Lampert still hasn't given me a price for installing a ridge vent, simple math of price per foot x linear feet.

After finally scheduling a delivery and Install date, they have to reschedule, which I understood due to all the rain this spring. I asked if the delivery would change too and I was told they would let me know in the morning. I received no call and came home to material in the driveway Instead of on the roof. Dan apologized and took care of the issue, which he gets 5 stars for.

The install started a day ahead of schedule, a minor inconvenience but nothing I couldn't deal with. They knocked the roof out in about 16 hrs, but the quality of craftsmanship is extremely sub standard. They installed vertical flashing where none was before slicing my siding and unloading extreme amounts of caulk. When I confronted Tim the site foreman he just said it was standard practice, so I asked why only 3 were done that way and not the 4th. I showed him other houses in next to mine where this was not done. He just stood firm with his industry standard line....

All in all this company or atleast the ones I've dealt with are horrible with communication and holding themselves accountable for their shortcomings. Hopefully the siding part goes smoothly. Word to the wise shop around and do research

Edit 1: 31 days after they collected the check and asking me to remove this review, they have still yet to follow through with making things right. I ask for updates and get told "asap" or "by Tomorrow "

Ann Avery
Apr 12, 2025

Great experience. Colin Schwab met with my insurance adjuster to help with my claim. Pointed things out to help my claim. Smooth process.

Kyle Rice
Aug 17, 2024

Edit- I would not recommend Brandon J. They only do roofs which turned out to be a big problem. The siding and windows were dealt with by 2 separate companies which turned out to be the biggest pain ever. 2 stars for doing the roof reasonably well all else was something I will never repeat.

Jim Mitchell
Dec 5, 2023

Update – July 2025
On March 14th, I experienced a hail and tornado event. I promptly contacted Brandon J to inspect my roof and, this time, assess damage to the siding. Luke visited my property, evaluated the situation, and assisted me in initiating an insurance claim.

During the inspection with my insurance adjuster, Luke was present & guided me through each step of the process. I also had the opportunity to work with other courteous and reliable Brandon J team members. While Luke managed the new roof and gutters, Scott coordinated communications with the insurance company and oversaw the siding project. I explored siding upgrade options & my wife and I ultimately selected James Hardie Siding, incorporating Scott’s suggestion of contrasting trim colors at the corners and adding black shutters for greater visual appeal.

The roofing and gutter work was completed first, followed by the siding installation. When it was time for the siding installation, Tim, our Project Manager, introduced himself and checked in daily until the project was complete. Both Tim & Scott consistently ensured the process went smoothly and that the installation crew had all necessary materials available.

Christian & his team of Hardie Siding installers were friendly, professional, & diligent. The final result looks excellent. I am highly satisfied with the work completed by Brandon J.

A Great Experience Working Thru a Major Issue

I Put “Needing a New Roof” Right up there with “Needing a Root Canal!” Not Looking Forward to either one of them but know it is something that Needs to be Done. My Wife had seen Brandon J Roofing on a Fox newscast and had me Looked into Reviews and the BBB concerning their reputation in the roofing industry. I was impressed, and Called and Scheduled a Roofing inspection.

A Very Professional Looking, Luke Robertson arrived in a Company Wrapped Truck. Luke Talked to us a Bit about Brandon J and then Headed to the roof for the inspection. He came back with the news I was expecting, but not wanting to hear. We indeed had roof damage! He was on the roof for at least 30+ minutes doing the inspection and taking pictures. Luke Helped in setting up the Insurance Adjuster Inspection date and promised he’d be at our house for said appointment to show him the damage personally as well as produce any pictures the adjuster wanted for his report.

Luke presented us with some very thought-out Brandon J Roofing marketing material. Luke also brought a sample book, for us to pick a Shingle color. This is where it got a little complicated because my wife and I had difference of Opinions on the color. We asked and Luke gave us his professional opinion. He then went a step further and gave us addresses of homes that had the colors we were interested in recently installed. We had a much easier time deciding and agreeing by seeing a full roof of the shingle color vs. a sample board. Four of the homes roofs we looked at were within 2 blocks of our home! Looks like we weren’t the only ones impressed with Brandon J Roofing and Luke!

The roofing team showed up bright and early on the designated day and began work immediately at sunrise. All Bushes by the house were covered in tarps. While we didn’t have much contact with the workers, all were courteous and polite when we did ask a question. Because of the tarps and shingles coming down from 2-stories, we stayed in the house whenever possible.

Being our Install appointment was on the first day after daylight savings ended, they needed to come back on Tuesday to finish. No worry though, because all trash and shingles were picked up and disposed of in their Trailer before they left. The old shingles were Not removed from the areas that they had to come back to finish. Thus, no worry about further damage to those areas if it rained overnight.

Everything was cleaned up and magnets were used to find all roofing nails that may have missed one of the tarps laid down. We are thoroughly Satisfied with the New Roof that Luke Robertson and Brandon J Roofing did for us!

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  • 15788 Clayton Rd, Ballwin, MO 63011
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Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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