Morton Buildings, Inc. - Frankfort, KY

Terrible! Nobody would ever get back with a plan. Contacted Frankfort branch multiple times and finally reached out to corporate which said they would reach out. Got a text saying I’d have a plan by the end of week (which is more than a month from original time frame) No communication at all! Will be looking into other options.

UPDATE: I still stand by my original review. After receiving a response from the "owner" asking me to reach out to them after my original negative review (which I did email them per owners request) I did receive an email from someone in a corporate office saying a sales person would be in touch and that they'd follow up on it to make sure I was contacted. I did receive a call that day and was told there was a "glitch" in the system showing I had been contacted already. The saleswoman apologized several times and said she'd be happy to give me a quote and gave me her email address. That same day, February 27, I sent her an email with the specifics of what we wanted for a garage. It's been close to three weeks now and NO RESPONSE. She said they were booking out into June for jobs. Perhaps that's how long it will take to get a quote. Needless to say my original opinion still stands and I have taken my business elsewhere. Very unresponsive company. I have advised anyone looking for a building company that wants prompt service to not go here.

ORIGINAL REVIEW:
I called them about a week ago. The woman who answered the phone was pleasant. She said she'd take my info and have a salesman call me. I asked how long before I would hear from someone. She said all calls for sales go into the queue and are usually responded to within 48 hours. It's been over a week....still waiting for a call. Meanwhile I filled out an online form for another steel building company and had a quote in hand within 24 hours! Not responsive and clearly not interested in taking on a job to build us a new garage. Taking my business elsewhere.

Filled out forms online and also left messages. Received a call from Salesman (Todd Butler) after 3 weeks and gave him the information I had already completed on-line. He said to give him a couple of days and he would get me a quote. Been two weeks and I have not heard back from anyone. Do not waste your time with this company.