- 105 Lude Rd, Charleston, WV 25309
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Flat Roof
- Rubber Roofing
About the Business
What people say about “Mold Busters Inspection”?
Customer reviews reflect a predominantly positive sentiment toward Mold Busters, highlighting their exceptional promptness, professionalism, and thoroughness in service. Many customers appreciated the same-day response and efficient resolution of mold-related issues. However, there are notable concerns regarding communication and customer service, particularly from dissatisfied customers who felt dismissed or undervalued. The experiences regarding inspections and follow-up communication have shown a lack of consistency, which may need to be addressed for improved overall satisfaction.
What Users Like The Most
- The promptness of the service was exceptional.
- Customer service is excellent and the knowledge is amazing!
- They took measures to protect our carpets and the room with access to the crawlspace.
- They were easy to work and communicate with and very polite.
- Chad is always friendly and professional and his prices are very fair.
What Users Like The Least
- Seemed really uninterested in helping me, and was rude saying 'I deal with tenants like this all the time.'
- They have done more talking than actually checking to see if there was any sign of mold.
- I’m still waiting for these estimates to be provided.
- The tech seemed to be very knowledgeable but did not modify my estimate as requested.
- Do not give them your business they are just a waste of time.
Recommended Reviews
Mold Busters came out same day my husband called and gave estimate. The promptness of the service was exceptional. They came back the following morning to do the mold remediation. Donald and Gary were extremely professional and polite while treating our home . I highly recommend using Mold Busters!
Did not want to come and inspect my apartment without me paying for the $400 air lab testing same day. Assumed I was trying to use mold as leverage to get out of my lease when it was truly that i have been having health concerns and suspect for a while I have had mold. I just wanted to see if there was any displaying physically that I might have missed and either way just wanted an inspection so I could work on what direction I should go into next when handling this if there is. Seemed really uninterested in helping me, and was rude saying "I deal with tenants like this all the time" whatever that means and basically would offer no further services or information unless agreeing to get the lab testing done. Had he come to inspect and found some signs and agreed there was a possibility I would have considered the lab testing afterwards, but I felt like I was a waste of time for not agreeing to it right away and was treated like crap. I will look elsewhere for help.
Chad and Dave were great!! I thought I had a mold problem and as a renter I wasn’t sure what to do or the first steps. Chad and Dave came over (same day I called) and looked throughly at my house. They were professional and explained it in a way I would understand. I would highly recommend Mold Busters!!
- 105 Lude Rd, Charleston, WV 25309
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Flat Roof
- Rubber Roofing