Lee Nissan Auburn

Purchased a vehicle through Paul and Julia took care of our financial end. They were both great and comfortable to work with. We're very happy with our experience. Will definitely return for future business.

I went in to the Westbrook location where they were very accommodating, they stayed late a bit extra to direct me to the auburn location. Paul set me up with a neat car when I needed one most! He’s also been helpful with additional questions, answering promptly. He even helped me find new insurance! I’m super happy and grateful! Highly recommended.

My son purchased his first new vehicle at Lee Nissan Auburn on March 15, 2025. We had visited other places, but what a different environment when we arrived at Lee Nissan! WOW! Jes was our sales rep, and she was extremely attentive and genuine. The sales manager, Shaun, was also very helpful and worked with my son on what he needed. Julia, the finance rep, wrapped up the experience with top-notch service. I would highly recommend Lee Nissan Auburn. My son was treated as a young professional seeking his first new car versus “just a number” or the means to make a buck. Bravo, Lee Nissan!

This is the worse dealer you can get a car, because they charge insane interest fee even good excellent credit score, the Alley bank that they have charged 13% and above for interest. And when signed the contract they said that you will have free oil change for up to 25000 miles in any lee dealer and when you go to make the “free oil change in any dealer they not honor that and they send you where you bought the car and in that dealer tell the free oil is not included in the contract and they don’t going to do it either for free, that you have to pay. I totally disagree with this dealership. I don’t recommend it a all is the worse place you can get a car. I fully recommend Toyota the offer 2.4-4.5 % in interest rate. Also they don’t have the option for gap insurance either. Who ever if you have good or excellent credit score don’t put your feet in this dealership. The dealer is maybe good for people with bad credit score because they don’t have any other option. They post that the manager clarify the misunderstanding but the true is that no body talk to me, I don't speak with any manager just the person in the front desk at the service let me know that free oil is no cover for the contract. but in Toyota dealer and Darling's dealer when I bought a car they said that I will have a free oil change up 25,000 miles and they honor they word. But with this dealer they said but they don't honor they word. and they when you have a bad review for them them make the replay as they clarify the misunderstanding when any manager spoke to you. That is hypocrisy just to pretend to resolved the problem when they don't care at all.

We unfortunately totaled our car on Thanks Giving. Once we knew the bad news i decided to start car hunting. I went to Lee in Auburn for a test drive of the Kicks 2025 I’d seen online. Mark Bossie let me have a test drive, answered some questions, but was not pushy on the sale. I left and came back once my insurance got their stuff together a week or so later and the process was easy peasy. I upgraded my pick from a base model S to an SV, thanks to Mark and the information book he gave me on my first visit. He also insisted I test drive the different model. Thank you, it was great but I would have been a little shell shocked because there were changes between the vehicle I originally tested and this one. Thank you Lee of Auburn and Mark for making the experience quick, easy, and enjoyable.

The collision center absolutely sucks here if I could give zero stars I would. I brought my truck here after I was in a wreck and had to wait two and a half months just to get them to even look at my vehicle while being strung along the entire time like it would be started on soon...three months after it had just been sitting there and paying for a rental car the entire time they tell me my truck is totalled out...when i went to clean my stuff out of it they threw a bunch of my personal stuff in the bed of the truck that got rained on and ruined...don't bring your vehicle here

I was very happy to car shop here again. Paul was very helpful to find the car that fit my needs.

We purchased our vehicle (2021 Nissan Rogue) back in March (Used - 16k miles). Last week wife was having issues with it starting. So thinking it might be a battery I went to Advanced Auto and was told no the battery is fine. So thinking it must be my wife's FOB key, I gave her the one I had but a day later the car wouldn't start with either FOBs. So we had the vehicle towed to the dealership, nervous all weekend thinking of how expensive this is going to be, Monday I went to the dealership repair and spoke with Shane. After explaining the situation he said "Well you just got the vehicle back in March, let me see what we can do to cover the cost for you". Later that day we found out it was a battery and they replaced it at no cost. This is what great service is and to have folks like Shane working there is why we've purchased 5 vehicles from Lee.

Mark Bossie was incredible throughout the entire process. He made getting out of my Honda lease seamless and far less stressful than I ever imagined. When it came to purchasing my first car, Mark went above and beyond to find a vehicle that was the perfect fit in terms of size and, importantly, my budget as a recent college graduate looking for a low monthly payment. His expertise and support made the experience smooth and enjoyable. I couldn't be happier and plan on trusting Mark with all my future car purchases!

Went for 2 quarts of transmission fluid, and waited at the parts desk for a half hour before being taken care of. One guy was in the parts department, and he was on the phone ordering parts for another vehicle being serviced there. One guy walked by, asked me if I was being helped, I said no, and he just kept walking. It was like I was invisible! My advice to ANYONE, DO NOT buy a car here, have it serviced here, or buy anything from this uncaring place of business. I wouldn't even use their rest room if I were you.

We had a warranty issue. The service team could not have been better. They contacted Nissan, and quickly resolved the problem. My Titan is the third vehicle we purchased from Lee. Their awesome service team is a key reason we come back. The only reason I rated them as 5 stars, is because I couldn’t do 6.

What a friendly great place to shop!! They will go above and beyond to find you what you like and all of your needs! I highly recommend Lee auto and Nissan look for Bingham St. Pierre our sales person! Thank you again Lee auto and Bingham and everyone involved with selling us our 2020 Subaru crosstrek we absolutely love it!

Anybody looking for a new car or a used car I suggest you go to lenas and in Auburn ask for Jerry the guys amazing he goes well beyond helping anybody to get in a car good credit bad credit I'm telling you if you go see Jerry you will leave in a brand new car I give him five-star rating thanks for all your help Jerry

We tried 3 cars and Brigham was attentive and answering any questions we asked. The manager told us to take the car to lunch and he paid for our lunch! Very professional and accommodating!!

Samantha was a total pleasure to work with in helping me get my car. No pressure, yet, very knowledgeable and thorough.

Paul always delivers the very best customer service! His friendly personality and attention to detail don't go unnoticed. That's why my husband and I have purchased 3 vehicles with Paul, and I'm sure we'll be back to see him again in the future.

I went there about a month ago to buy a frontier pick up truck. They did not want to hear what I said. I told him I wanted to think about it. They made me start signing some paperwork and I realize that they sold my information and now ever since I left that dealership, I have been getting Robo calls, you know what. Very high-pressure sales. I’m glad I didn’t buy anything there because sorry to let you know all you Nissan owners you’ve got a Renault powered automobile and you know what happened to Renault they were junk and I talked to a lot of people that own new Nissans and say they’re just rattle boxes anyway glad I didn’t buy one. Love my new Hyundai Santa Cruz sorry sorry Adam Lee Lee is not for me and I’m telling all my friends not to go there bad place.

Sam was able to accommodate what we was looking at in a car. The finance manager was able to make the deal happening with very little down. Wish we had going to Lee sooner.

Friendly service representative who went above and beyond! I came in on the wrong day, and she was able to squeeze me in, and then the service was done ahead of what she quoted me! Thank you so much!

Sam was great. Her manager Tony was very helpful, and the finance manager was ready for us and had us in and out of his office in 20 minutes. I definitely recommend Buying from Sam at Lee! Our 24 Sentra is great!

David Lovering was my sales consultant and he was very professional. He helped me choose the best vehicle for my needs and had me driving my new car within a couple hours. I am very happy with my experience

I was in for an oil change and state inspection sticker. Work was done quickly and they let me what was going on every step of the way. I love coming here.

I had a state inspection that turned up the need for new brakes and tires. Brakes were done that day and tires are being shipped. Nissan service was able to deliver my key to my work so I could pick up my car after hours! They went above and beyond and communicated with me every step of the way.

I was lucky enough to work with David Lovering to get my car. I went in thinking I'd be getting something used and he was able to get me into a brand new 2024 Nissan Versa. I couldn't be more grateful for David and his help. David went above and beyond to help me understand all the numbers and paperwork, he was very kind and genuine. David was helping myself and another person at the same time and did amazing with bouncing back and forth and communicating when he'd step away and checked in often. This was my first time buying a car and the treatment from Lee was great, very kind and welcoming. I couldn't have asked for a better experience. I absolutely love my car and am so grateful to David for his help getting me in it.

I went in on a whim to get some help. The service employee was very helpful, offering to help get me squared away with my car, and even when it looked like it was going to take more than the 5-10 minutes it should have taken he was quick to get my car in with a mechanic and even addressed a recall item that he found.

Fantastic service getting me into my new Nismo, no pressure and very quick. I will go back and highly recommend to friends and family. From the showroom to my driveway a great experience.

I met with 3 different men Tony ,sales manager,Gage finance manager and Phil salesman.They were all so courteous and friendly.Loved my experience there.Will definitely recommend to my family and friends.

Paul Allen of Lee Nissan Auburn was excellent at answering all of my questions and addressing all of my needs.

Completely inaccurate assessment of my car. I had the brakes changed 7,500 before my appointment for an oil change and tire rotation and they said they were all bad and needed to be replaced as well as trying to scam me out of $515.75 for a new oil pan because they said it was leaking, which I inspected and it wasn't. My 2019 Murano only has 42,300 miles on it. They are professional liars and prey on the ignorant. Absolutely shameful crew, I'll never return.

Got me right in and out in record time and washed my car to boot! Ross is always pleasant and easy to work with. Thank u

Anthony, Paul & Gage were nothing less than phenomenal to work with. I would and have already recommended them to family in the market for purchasing a new vehicle.

Will not buy here again. Will not buy a Nissan again. We have had ongoing issues with water leaking in through the back hatch of our Rogue after Nissan Auburn “fixed it” after our backup camera stopped working. They have attempted to repair the issue while it’s in warranty. It’s still leaking and we are now out of warranty. Haven’t heard back from them. We will contacting Nissan directly and inform them of our experience. We purchased this car brand new from this dealership.

I had an excellent experience and Brigham was extremely helpful and easy to deal with. I highly recommend Lee for any of your auto needs .

With our first visit everything was well above expectation. From setting appointment in a few days time, customer service, waiting was minimal,washing the vehicle when done with work. You are the mechanic now since others don't know anything about the vehicle.

Our sales Representative, Sam Taylor, was very easy to work with and I felt Nissan really understood how to find out what I wanted and then worked with me to get it.

The salesman, Dave, was really nice and professional. He made the car buying experience much less painful. So did the other staff. I recommend Lee Nissan for anyone interested in a new car without pain.

Lee Nissan in Auburn, Me is the best. They make you feel great. Salesman Mark Bossie was great! Asked what we was looking for. Never discouraged us from what we told him we was looking for. Had us try out a couple of models. The finance person made you feel right a home. It was an all around great experience.

Samantha, Steve and Gage were very attentive and honest, and I purchased my new car feeling like I was treated fairly and given all the attention I needed while making such a significant financial decision.

Friendly, Fast, Efficient. Dropped my car off for service and it was ready well before I thought it would be. The courtesy van driver was also very friendly and arrived for my ride to and from Lee in a very timely manner.

We had the best experience with Mark and Gage. Thank you both for all you did to make buying our Pathfinder and easy and great experience!!!

Every thing went well and in a fair amount of time. I have changed over to Lee Nissan for my maintenance. They are dependable and fairly priced.

The salesman I worked with was great, but unfortunately their offer for my vehicle was $1,500 less than I had received anywhere else. That doesn’t seem like a huge number, but when it comes to payments it will certainly make a difference.

This was the worst auto experience ever. I have leased or purchased over fifty vehicles and this was the worst experience ever. Process took almost five hours, no test ride,,no explanation of anything, no thankyou and on top of it all the vehicle itself sucks, loud, hot, uncomfortable, just not good, wish I could bring it back, last Nissan and last LEE for me.

I did my research, so I knew what i wanted. I walked in and met the sales managers who directed me to a sales agent. The process was explained each step along the way and I left the same day with my car. The day I went was a snow storm day and I called ahead and the team had some options cleaned off and ready for me to test drive.

I had a great buyer's experience Paul was very helpful and friendly Gage was knowledgeable with the Finance department I would definitely recommend my friends and family visit Lee Auto when in search for there next vehicle

The work was completed in a timely manner. They let me know I needed filters changed and asked permission before changing them. They washed my car as a courtesy.

We arrived on time. The service manager greeted me and I asked him to hold off the car wash because my husband had a doctors appointment in an hour.
They performed an oil change and tire rotation in only a half hour.
I was very impressed and appreciative for such great service.

Mark Bossie is amazing. He is patient and tolerated my many questions on how to buy out my current lease and give that car to my daughter, get a new lease for myself, and handle a trade in for a new car for my husband. We did all of this in one day and we did it successfully. Everyone worked together with us to make this happen. Signing paperwork with Ben went smoothly as we sat with him multiple times.
I can not say enough about how pleased I am.

I continually come back to Lee Nissan and continually deal with Mark. This will not change!

Mark provides a very desirable experience at Lee Nissan. He makes things fast and efficient and completely meets my needs as a consumer. I was considering shopping around for other makes and models but essentially decided not to because I wanted to work with Mark.

I recently purchased my third vehicle from Lee Nissan in Auburn, Maine. Very happy with all of my purchases and the no-pressure salesman I always deal with.

It was quick, I was able to schedule before my office day started so it was of little inconvenience. I was quoted a price and it was exactly what I was quoted, I received a suggested maintenance schedule so I can plan for future expenses incurred for the next time and the manager of the garage is always very pleasant.