Logo of Home Services at The Home Depot

Home Services at The Home Depot - Chehalis, WA

  • 1701 NW Louisiana Ave, Chehalis, WA 98532
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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Chehalis Sheet Metal Heating, Cooling, Roofing & Solar 4.9 81 — Not checked No
Top Weather Roofing LLC 4.9 78 ✓ Active No
Safecover Roofing, LLC 5.0 72 — Not checked No
The Roof Doctor 4.9 45 — Not checked No

About the Business

At Home Services at The Home Depot, we pride ourselves on our versatility and technical expertise, adept at managing both residential and commercial projects. Located in Chehalis, Washington, we offer a comprehensive range of services, including emergency roof repair, roof maintenance, gutter installation, and skylight installation. Our well-coordinated team is equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. Our commitment to organization and reliability allows us to deliver durable, high-quality results that provide long-term value for our clients. Whether you need roof coating, gutter cleaning, or repairs, we approach each job with the same level of dedication and attention to detail. We understand the importance of thorough project coordination, ensuring that your needs are met efficiently and effectively throughout the entire process.

What people say about “Home Services at The Home Depot”?

Customer feedback reveals a mixed sentiment regarding the service provided. While many customers praise the in-store experience and consistent quality of service, there are significant concerns related to third-party delivery and communication. Issues with delayed installation and lack of timely updates have left some customers dissatisfied, indicating room for improvement in communication and reliability. Although in-store staff are noted to be helpful, the coordination with subcontracted services appears to fall short of expectations.

What customers highlight

  • Honestly never had a bad experience at this location, every time I go in here I get great service and find what I need.

What customers mention as negative

  • Third party (subcontracted) services did not arrive for scheduled appointment.
  • I called the toll free number provided, waited more than 10 minutes for someone to answer.
  • There’s no apparent improvement with the new carpet installer.

Recommended Reviews

Overall Company Rating
Good 3.5
Out of 2 reviews
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Show first:
Rex Mortuorum
Dec 10, 2022

Honestly never had a bad experience at this location, every time I go in here I get great service and find what I need.

Erik Finley
Jul 3, 2015

Third party (subcontracted) services did not arrive for scheduled appointment. I called the toll free number provided, waited more than 10 minutes for someone to answer, and still have not been provided a status on when (or if) my carpet will get installed today. This is my second, unhappy experience purchasing carpet from Home Depot. Store staff acknowledged poor communication, but there's no apparent improvement with the new carpet installer.

Update: Thought I should clarify that the installer did eventually show up (late) on the day scheduled. I never received a response to my voicemail, but the carpet did get installed.

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