- 1701 NW Louisiana Ave, Chehalis, WA 98532
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- TPO Roof
Other roofing contractors nearby
| Roofing contractors in Chehalis, WA | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| Chehalis Sheet Metal Heating, Cooling, Roofing & Solar | 4.9 | 81 | — Not checked | No |
| Top Weather Roofing LLC | 4.9 | 78 | ✓ Active | No |
| Safecover Roofing, LLC | 5.0 | 72 | — Not checked | No |
| The Roof Doctor | 4.9 | 45 | — Not checked | No |
About the Business
What people say about “Home Services at The Home Depot”?
Customer feedback reveals a mixed sentiment regarding the service provided. While many customers praise the in-store experience and consistent quality of service, there are significant concerns related to third-party delivery and communication. Issues with delayed installation and lack of timely updates have left some customers dissatisfied, indicating room for improvement in communication and reliability. Although in-store staff are noted to be helpful, the coordination with subcontracted services appears to fall short of expectations.
What customers highlight
- Honestly never had a bad experience at this location, every time I go in here I get great service and find what I need.
What customers mention as negative
- Third party (subcontracted) services did not arrive for scheduled appointment.
- I called the toll free number provided, waited more than 10 minutes for someone to answer.
- There’s no apparent improvement with the new carpet installer.
Recommended Reviews
Honestly never had a bad experience at this location, every time I go in here I get great service and find what I need.
Third party (subcontracted) services did not arrive for scheduled appointment. I called the toll free number provided, waited more than 10 minutes for someone to answer, and still have not been provided a status on when (or if) my carpet will get installed today. This is my second, unhappy experience purchasing carpet from Home Depot. Store staff acknowledged poor communication, but there's no apparent improvement with the new carpet installer.
Update: Thought I should clarify that the installer did eventually show up (late) on the day scheduled. I never received a response to my voicemail, but the carpet did get installed.