- Mailing Center, 126 Western Ave #107, Augusta, ME 04330
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Home Improvements of Augusta Maine”?
Customer feedback on the service provided is predominantly negative, with multiple reviews highlighting issues related to workmanship and project completion. While some customers appreciated the initial responsiveness, they were ultimately disappointed with the quality of the work and the use of unreliable subcontractors. Concerns include unfinished projects, poor materials, and lack of professional communication, leading to dissatisfaction and the need to hire other companies for repairs. The company is seen as overcharging for the inadequately completed services, making it hard for many customers to recommend them.
What Users Like The Most
- Every time I have worked with Home Improvement they have quickly found a crew to complete the projects on time, on budget, and with a high level of quality.
- My contact at Home Improvement was fantastic and always gave me all of the information I needed, followed up with any questions, and always had a focus on making sure I was happy with the project.
- The crew did a super job under some of the worse summer weather conditions in Maine in a long time.
What Users Like The Least
- Absolutely horrible work. I had to hire someone else to repair and to finish up the work that they didn't complete.
- The wood didn't seem like pressure treated wood; there were huge knots in the wood and holes missing from wood.
- The company uses subcontractors that are unreliable and make excuses of why they aren’t finishing the job to specification.
Recommended Reviews
Absolutely horrible work. I had to hire someone else to repair and to finish up the work that they didn't complete. I was so disappointed with there work. A person should up to do some caulking, without a ladder. My husband asked to leave and told him we were all set. This business should no longer be in business. They charge to much. They also are taking advantage of people. It makes me sick!! I don't recommend Home Improvements to anyone.
Had a tree fall on our deck from the December storm. Took out all our railings. They were quick to respond. We hired them to fix our deck. Guy showed up in a minivan which ok but seemed weird. Had all the railings pre-made. Which again weird but what do I know. Then he left for 2 hours. Went to work when I came home I was surprised to see the railings up but shocked when I got closer. My 5 year old could've sunk the screws in better. The wood didn't seem like pressure treated wood.there were huge knots in the wood and hole missing from wood. Not even 6 months in and my railings are falling apart. The wood is splitting from the rungs. We even called the owner and expressed our concerns about quality and safety. He said he didnt see anything wrong and basically told us too bad. Def not the type of business i would work with ever again. I would not suggest them as an option.
Very poor workmanship with the finish work of window installation. Quick to respond when contacted, but their solution was to fix the “issues” in the same way they finished it to begin with. To me, this is not a helpful solution, considering all the problems I am currently having. Unfortunately for me, I had to hire another company, pay an extra 2,500 to have the windows finished the way they should have been done to begin with… I would definitely not use this company again or recommend them to anyone I know.
- Mailing Center, 126 Western Ave #107, Augusta, ME 04330
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured