Logo of Helms True Value Hardware

Helms True Value Hardware

  • 475 N Wenas Rd, Selah, WA 98942
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Helms True Value Hardware, located in Selah, Washington, we pride ourselves on our versatility and technical expertise in a range of services tailored for both residential and commercial needs. Our offerings include roof replacement, emergency roof repairs, gutter installation, and skylight repairs, ensuring that we can manage complex projects from start to finish with precision and care. Our organization and attention to detail are evident in every project we undertake. We are committed to delivering durable, high-quality results that provide long-term value for our clients.

Our knowledgeable staff is always ready to assist, creating a welcoming atmosphere that reflects our dedication to service. Whether you are in need of roof gutter repairs or thorough gutter cleaning, you can trust us to coordinate every aspect of your project seamlessly.

What people say about “Helms True Value Hardware”?

Overall, customer sentiment towards Helms True Value is overwhelmingly positive, showcasing a strong appreciation for their friendly and helpful staff, as well as the cleanliness and organization of the store. Many customers highlight the excellent customer service, noting that employees are always available to assist with finding items and answering questions. While prices may be slightly higher than competitors, customers feel the quality and service make it worthwhile. However, one review does express dissatisfaction regarding the return policy for plants, indicating a need for improvement in that area.

What Users Like The Most

  • They are always so helpful and friendly.
  • The store is spotless and well organized.
  • Outstanding customer service with staff always ready to assist.
  • Great selection of plants and a clean display.
  • Locally owned and supportive of the community.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Excellent 4.5
Out of 26 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Lori Wallace
May 31, 2025

I love going to Helms. They are always so helpful and friendly. They even helped me with my weed eater today restringing it. I appreciate their service.

Scott Cowan
Aug 14, 2024

When it is possible I try to shop at local stores vs. global chain stores. Recently I needed something for a project I was working on in Selah. I stopped in to Helms True Value to see if they had what I needed.

From the friendly greeting as I walked in to the store asking me if I was looking for something. (of course I was) and the clear directions of what aisle I needed to go visit to find the item I was impressed with the store.

The store is spotless. I have never been in a hardware store that was as clean as this one. Shelves were well organized and little details like labels facing outward. I mean it is like this place was just opened for business.

Nice selection of items that you would need to complete your home or lawn project.

When I purchased my item I felt like my business was appreciated. A friendly thank you and we hope you stop in again soon was authentic.

Please shop local whenever you can. It will make a difference in your community.

Sonya Jensen
Aug 24, 2023

Such a clean well set up store. Everything is right where it should be and grouped with items you will or may need. The ladies at the front of the store are friendly and smiling.

peggy Couette
Jul 29, 2023

They have a little bit of everything in their store and can help you find it even if you are not sure what its called

Shane Nelson-Greenfield
Apr 18, 2023

This site has a hometown family friendly vibe. Always someone available to help you find what you're looking for! They have a great paint selection, and a little bit of everything you hope to find at a hardware store. Seasonal items galore and an amazing nut, bolt, screws, connectors of all shapes and sizes selection.

Levi C
Dec 13, 2022

This is the place to go! The Ace in Naches couldn't order more hardware I guess, they told me to go to Yakima. So I went here and these folks always greet you at the door and have a lot better selection all around

Dan Arnett
Oct 11, 2022

7 October 2022 - 5 Stars
The best place around for all your home, garden and project needs. EXCELLENT staff and prices.

Austin Wilson
May 13, 2022

This is the best store to go to if you value outstanding customer service. They have a lot of staff working all the time so it’s never a challenge finding some help and they always ask if I need help with anything when I’m looking around. Prices are a little higher but it’s worth every penny every time I walk in.

Roger Kinder
Mar 21, 2022

Always have what you need, in stock and help who is smart enough to show you where it is. You can walk in, ask for help in 20 seconds and be out the door in less than 8 minutes. Faster than walking in from a box store parking lot!!

Macy de la Combe
Mar 3, 2022

The store was very clean and the employees were all very helpful! I went specifically for plants and was incredibly impressed at the selection, the prices, and the health of the plants. Not to mention the way the display was set up. It is obvious that they really care about the appearance of their store and the health of their plants. They were right up front where they can get natural light instead of tucked into a corner. I was very impressed overall and will continue to buy plants here as long as the quality remains this amazing!

Eric Stonemetz
Oct 3, 2021

Great hometown hardware store.Locally owned by great people that support or community.Staff is quite savvy on all the products they sell.

Sandra -
Sep 17, 2021

Store had quite few employees working and many of them asked if I needed assist. Staff new what isles the products were at.

Maria Valdez
Apr 28, 2021

I love this place everyone I’ve interacted with so far goes above and beyond to serve you. I wish I had more excuses just to go here lol

Michelle Cuneo
Feb 12, 2021

They even delivered some black oil seeds to me since I can’t drive right now... below zero for 4 days and the little birds need help
Thank you helms of selah❤️❤️❤️❤️❤️❤️

Ty bright
Feb 9, 2021

Well for one you can use the bathroom here and it's clean for a man bathroom they are professional people kind patient every time I come in and ask for help or they'll ask me if I need help prices are little bit but I guess that's the way it is around here
But I like it

JUAN REYES
Jan 21, 2021

Clean well stocked hardware store. Beats going into yakima for random items. I enjoy the membership coupons in the mail. You know I take advantage of those! Recommend.

Josie Mountlear
Sep 26, 2020

I absolutely love the UPS drop off services you have added. It's so convenient! The staff at this particular location are always so helpful and friendly, too! Thank you!

Josh H
Jul 29, 2020

I wouldn’t recommend Helms True Value for your shrubs or trees. Purchased a tree about 3 months ago & saw a gradual decrease in health & eventually death. I pulled the tree & took it into Helms with receipt in hand for either a replacement or refund only to be responded with “We don’t take trees or shrubs back as we don’t know how the customer took care of it.” Why would I spend the time/money/energy into purchasing a tree, planting it, & tending to it only to have to dig it up & return?
I know other places like Home Depot, Lowe’s, & Costco have a 1yr guarantee on the trees & shrubs. So I recommend going to those other businesses as they honor & back the products they sell!

Ruth Svinth
Jul 23, 2020

Helms True Value Hardware is a wonderful full service hardware store
with the stock that reminds me of the good old hardware store that I remember from when I went to the store with my dad many years ago. But it has all the stock needed in our world today. Thank you for providing such a good shopping experience and for bringing a smile to my face. AND- thank you for being aware of the Covid 19 pandemic.

Dee Cooley
Jul 5, 2020

And it was a little pricey but I was able to find the right parts on a Sunday holiday weekend and covid-19

Frank Smith
May 24, 2020

The best hardware store you can find. I've been going there for 20 plus years and will continue to go there..

Thomas Moore
May 24, 2020

I really enjoy shopping at Helms, but was disappointed at my last visit. None of the staff were wearing masks or gloves and there was no protection at the counter for the staff. With Yakima County having the highest Covid-19 rate on the West Coast they should be taking better precautions.

Chrissy Brader
May 11, 2020

I'm very disappointed with Helm's at this time. They are selling hand sanitizer but cannot put one out as needed for their customers??? They are making really good money off of Selah people because people are doing a lot more at home projects.
So, I think they care more about money than people's health. Even if covid 19 is not real to some people, to others it is VERY REAL.
They can afford to be kind and do the right thing.

Guadalupe Alcala
Feb 29, 2020

Every time I go I feel like I am welcomed! I highly recommend shopping at Helms the crew is phenomenal, Kyle and everyone in the front is always willing to help. I appreciate all of you.

Another Somebody
Dec 14, 2019

These folks always take care of me. No matter what kind of random project I'm doing, they'll try to humor me and half the time they come up with a simple solution to something I'm over complicating. I really appreciate that they will take the time to be real, and encourage some good snark. It's my favorite place to spend my future retirement.

Bryan
Sep 28, 2019

I’m always greeted when I walk in the store and asked if I need help finding anything. Staff is very knowledgeable and helpful.

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  • 475 N Wenas Rd, Selah, WA 98942
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Metal Roof
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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