Logo of Gutter & Roof Solutions

Gutter & Roof Solutions

  • 20 37th St NE Suite A, Auburn, WA 98002
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Gutter & Roof Solutions, we pride ourselves on our versatility and technical expertise, allowing us to tackle both residential and commercial projects with confidence. Based in Auburn, Washington, we specialize in a comprehensive range of services, including roof installation, repair, inspection, coating, waterproofing, and gutter cleaning. Our well-coordinated team is equipped to manage complex projects from start to finish, ensuring that every detail is meticulously attended to. Our commitment to organization and consistency enables us to deliver durable, high-quality results that provide long-term value for our clients.

We understand the importance of reliability in construction, and we strive to exceed expectations with every project. Whether you are looking to enhance your home or manage a commercial property, our expertise ensures that your needs are met with precision.

What people say about “Gutter & Roof Solutions”?

The overall sentiment from customer reviews of Gutter & Roof Solutions NW is overwhelmingly positive, highlighting exceptional customer service and effective communication. Clients appreciated the company's flexibility in working within their budgets and the professionalism exhibited by the team throughout the roofing projects. Many reviews praised the thoroughness and knowledge of the sales representatives, as well as the efficiency of the installation crews. While there was one notable negative experience regarding communication delays, it appears to be an outlier amidst a sea of positive feedback concerning service quality and responsiveness.

What Users Like The Most
  • Everyone we dealt with was friendly and professional.
  • The product and level of Customer Service we received made the estimate seem more than reasonable.
  • The roofing crew was very professional and courteous , not only to us, but to our neighbors.
  • They came to work and didn't waste any time.
  • Communication all along the way was well done!
What Users Like The Least
  • Don’t expect a courtesy call back with a quote, unless you call the business several times.
  • I had to continuously call and get the information from a rude receptionist.
Recommended Reviews
Overall Company Rating
Excellent 4.6
Out of 66 reviews
5 stars
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Show first:
Robert Bennett
Apr 18, 2024

This company delivered. We were in a tight spot financially, but did our due diligence to get three quotes from three different companies. These guys worked with us within our budget and got us the best deal for the funds we had. They were also extremely flexible in the timeline and were able to tarp the roof immediately to make sure the early spring rains didn’t affect us too much. The roofing crew was very professional and courteous — not only to us, but to our neighbors. The company truly is a trustworthy company with hardworking folks, which seems harder and harder to find these days. Hard to put our gratitude into the right words, but we truly are so grateful for what we received from this company. Thank you!!! So relieved to finally have a new roof and a high-quality one at that.

David Cho
Apr 8, 2024

tl;dr - I would recommend Gutter & Roof Solutions NW without hesitation. The product and level of Customer Service we received, made the estimate for the roof replacement seem more than reasonable. The estimate was not the cheapest but was with the ballpark of other estimates. I've learned over the years that I value Customer Service much higher in any decision I make than the cost of a product. So it was an easy decision to go with Gutter & Roof Solutions NW for our roof replacement.

From our initial scheduling with Crystal to our estimate with Ryan and interaction before / during / after the roof install with Francisco & Fran, I would consider the entire experience an unqualified success.

Crystal was very accommodating to our schedules and was even able to fit us in to an earlier appointment that was available.

Ryan made me very comfortable when he came over for the roof estimate. I work in Customer Support so that factor is VERY important when I meet someone and Ryan has a great Customer service attitude. As other reviews have stated, Ryan is very patient as well as knowledgeable. He also wanted me go into the attic with him so he could show me his reasoning for a roof replacement. This was much appreciated. He was very responsive and not overly persistent to ensure we were still interested in the roof replacement.

Once we decided to go with Gutter & Roof Solutions NW, we were in communication with Fransicso to facilitate the roof replacement. The actual roof replacement only took about 2.5 days but due to unforeseen circumstances ( including the weather ), the total time was about 1.5 months. Regardless, Francisco communicated all the delays via both text and a phone call and was always receptive when we called for any inquires regarding the roof replacement. We also received many photos of the roof replacement as the job progressed. This was a nice touch.

After the job completion, we worked with Fran on the final payment and she was able to provide all documentation as needed.

Sufficed to say, we are pleased with our new roof and all the interactions we had with Gutter & Roof Solutions NW have been top-notch. They are a Company I can easily recommend.

Sandra Dasher
Mar 21, 2024

Very happy I went with Gutter and Roof Solutions to have my roof and gutters replaced. Everyone we dealt with was friendly and professional. The work crews were excellent and they got the whole project finished in two days.

Andrea Famularcano
Mar 16, 2024

I had a great experience with Ryan T. His transparency and knowledge made us feel confident in our decision to go with Gutter & Roof Solutions NW. I appreciate the time Ryan took to walk through our property with us, and the patience he had to answer all of our questions and explain different things to us. He also presented us with what our possible options were so we could make an informed decision. I recommend working with Ryan if you are in the market for a new roof.

I will revisit my review and provide an update once the work is completed.

Juan Romero
Mar 14, 2024

My roof and gutter project was completed from start to finish ethically and professionally. It is a quality job and their work crew was the best. I highly recommend them for any roofing and gutter projects.

Christine Hurley
Feb 21, 2024

I highly recommend Roof and Gutter Solutions NW (RGSNW)! In February 2024, I had RGSNW install a new roof and gutters on my home and remove an overhang attached improperly to my roof. I have been impressed with all aspects of the process and the quality of the products! I had reached out to a few other companies for estimates. RGSNW was the final company to come out to give me an estimate. I was impressed with their sales representative, Ryan! He was knowledgeable, professional, and patient! He spent a significant amount of time talking with me and teaching me about roofing and he clearly explained his recommendations. I had a tight budget for this project and Ryan helped me evaluate my options so that I could have a quality roof that fit within my budget. He discovered an active leak in my attic that wasn’t discovered by the reps from the other companies. When I signed my contract, he called his office and requested that a crew come over and tarp my roof. The crew arrived that day and covered the leak in a secure a neat way.
I expected to have to wait roughly 5-6 weeks before a crew could install my roof, but I was surprised by a call from Francisco, the person responsible for managing my project, a week after I signed my contract. With the rain and personal constraints, my project was pushed back a bit, but was completed before the 5-week estimated installation date. Working with Franciso was great! He was professional, friendly, and responsive. He clearly explained the process to me and listened to my constraints, working with me to accommodate my schedule. He checked in with me throughout the process, making sure I was satisfied and everything was going well.
The roof installation crew, led by foreman Cervando, did an amazing job! They also were professional and courteous. And, they were incredibly hard-working! The crew worked the entire day (for 2 days) from early morning until it was dark. Each day they cleaned the site and when they were completely finished with the installation, they restored everything to order. I have never had a construction crew clean as well as Cervando and his crew did.
I appreciated the process RGSNW used for my roof and gutter install. I was able to talk with Cervando directly (and I did), but Francisco was the point of contact for me. If I wanted to make sure something was done as I expected, I could reach out to Francisco, and he then communicated with the crew to ensure they knew what was expected. After my roof was installed, the gutters were installed by a gutter crew the day following completion of the roof.
Not only do I take comfort knowing my roof and gutters will last for many years (with a full transferable warranty), but my house also looks beautiful! I have absolutely no regrets about hiring RGSNW to be the company to install my roof and gutters!

John Hardt
Jan 30, 2024

THANK YOU FOR AN EXCELLENT JOB ON OUR ROOF!

Your crew was great.

I am very pleased with the quality of the work that was done in replacing our entire roof.

They came to work and didn't waste any time.

I couldn' be more pleased with the crew as a whole and each member individually.

They were also meticulous in the clean up.

Thank you agsin, John and May Ruth Hardt

fay farrington
Jan 18, 2024

Ryan did an excellent job explaining everything. He went through everything. Checking the whole roof . He was very thorough and honest.

Kyle Duignan
Jan 17, 2024

Excellent service and quality work. They were able to get my roof done a month and a half before the other companies could.

David Miller
Dec 1, 2023

We hired Gutter & Roof Solutions NW to do a roof and gutter replacement on our property. This can be a stressful process, but Paul was very patient in communicating all the steps involved prior to signing the contract. I wanted to give particular recognition to Franscico (project coordinator) for keeping me informed through the inevitable PNW weather delays and as each phase went started. He was great with checking in with us. Jesus, as site foreman, also checked in with our tenant to minimize disruptions and helping us coordinate the inspections that the city required. I'd recommend Gutter and Roof Solutions NW for people needing a roof replacement on their properties!

Mark Jorgensen
Nov 27, 2023

I’m very pleased with my experience with Gutter & Roof Solutions NW. They replaced my roof using high quality materials at a fair price. The salesman Chris was very knowledgeable and forthright, and willing to work with my insurance company to minimize my out-of-pocket expense. The project manager Francisco provided frequent status updates and dealt promptly with any issues. The work took slightly longer than I expected but was still completed within a reasonable timeframe, and the workers took care to clean up any debris. I would highly recommend this company to anyone in need of a roof replacement.

Shinji Unno
Nov 26, 2023

We are very happy about everything Gutter and Roof Solutions NW did for our roof and gutter replacement project.

First, the salesperson was knowledgeable, and I was able to verify what he taught us in the process of selling their services was correct. I am pretty certain that we chose the best materials we can get for our budget. Then the project manager was able to schedule his staff work on the project only on completely dry days in November. It was not an easy task because November is the wettest month around here.

The roofing people started working on Thursday and could not finish their job by the end of Friday. It was cold, and the roof was frozen in the morning on both days. Probably they could not do as much as they would like to in the morning. It got dark by 4:30 pm. Those are probable reasons why they could not finish the job in two days. I was worried because rain was forecasted by Saturday evening. However, they came back on Saturday morning and finished the roof replacement hours before it started to rain. It turned out to be a heavy rain for the next 12 hours or so.

Sunny days returned on the following week. The gutter people did what they could do in a few hours on Tuesday. However, they could not connect the gutters to the downspouts because the roofing people somehow removed the connection parts when they uninstall the old gutters. It rained that night.

On the following day, which was the Wednesday before Thanksgiving Day, the gutter people came back in the late afternoon. They completed their job in the dark. We were quite happy because we had given up on the completion of this project before Thanksgiving Day.

I checked the roof and gutter on the following days. Everything looks as it supposed to be. I went up to the attic. The roofing people did a great job there, too.

Of course, nobody knows what is going to happen to the roof in the future, but we are assured that the roofing material by GAF and works by Gutter and Roof Solutions NW are covered by the industry leading warranties.

Polly Bellotti-Garvey
Nov 14, 2023

This company is great to work with, from the estimator to the installers, everything went smoothly. They check in regularly and have a quick response time to calls. I would recommend them for a new roof and gutters.

Amy Cheng
Nov 1, 2023

Our experience with Gutter and Roof Solutions was excellent from start to finish. Our house was built in 1987 and still had the original roof on it, so I knew that I wanted to hire a quality company who could deliver a complete roofing solution including gutters and gutter covers. Out of the 4 different roofing companies that I reviewed, Paul, the sales rep I met with was the most knowledgeable and thorough in walking through detail by detail all the different elements of our roof solution. Underlayment, flashing, vents, the different shingle elements, gutters and gutter covers. Everything was clearly explained and the purposes of each element. He showed samples of everything. I did my own research on the different gutter cover types and then listened to what Paul had to say and why the choose to exclusively install Valor, and adding in my own research, I came to the same conclusion. Paul was very professional and personable. From my other interviews I did get 2 lower bids and 1 higher. The 2 lower bids that I did not go with were from 1 company that had all 5 star reviews but has only been in business for a little over a year and didn't have the same credentials. The second only showed a little interest in replacing the gutters and didn't offer much in terms of alternatives which was very important to my overall solution. The crew that did our install was great. The onsite supervisor was polite and clear in communicating with me as well as my neighbors since I live in a set of houses that sit right next to each other. They inspected the underlying plywood after pulling up the old roof shingles and replaced 10 of them that had water damage due to the roof being more than 30 years old and the gutters being damaged for a lot of that time. They were thorough and paid attention to detail and finished the whole job in 2.5 days. The communication from Francisco, the Operations Manager was excellent, keeping me informed with what they were finding and any additional costs, and allowing me to approve them in advance. The gutters and gutter covers were installed separately the following week in 2 different installations, which was communicated to me during the sales meeting by Paul which I also appreciated so I understood the timing of everything. Again, communication for this second install from Francisco was great and the crew also let our neighbors know and got permission from them (as I did as well) that they might need to be on part of their property as they worked on our house. Heading into the winter, I feel great that we have an excellent whole roofing solution on our house now. Thank you Gutter and Roofing Solutions NW for a making this process a great one for us!

Kevin Pedraja
Sep 30, 2023

Very pleased with our experience using Gutter & Roof Solutions NW to replace our aging and leaking roof. We needed a roof immediately and reached out to several companies to get quotes. Gutter & Roof Solutions was competitively priced , offered a good product and could start quickly (we were in a hurry as our old roof sprang a leak and we didn't want to risk further damage). Our sales rep, Paul Rich, was patient, professional, thorough in explaining the process and low pressure. The installation team was communicative, on-time, fast and worked late into the evening to get the job done. We had follow up visits to verify that the installation was done correctly. Paul even responded quickly when we reached out a year later to ask a roofing question unrelated to our own roof. Great customer service.

Bruce Roth
Sep 9, 2023

Wanted share my great experience working with this company. My mother needed a new roof so we interviewed several companies, salesman Kris from the company came and gave a very detailed description of products, warranty, and installation.
The communication all along the way was well done!
They honored their price although some necessary adjustments were made.
I would highly recommend them!
Cindy and Bruce Roth

Jillynn Rood
Jul 18, 2023

Kris, the sales representative, not only gave us the lowest bid but also had the most professional presentation. Francisco checked in on the progress on a daily basis, communicating between the crew fixing the roof and me. The crew did an excellent job on my roof. I would highly recommending this hiring Gutter & Roof Solutions.

Ian Rubesch
Jul 14, 2023

The workmanship and speed was fantastic. They left the job site very clean once they had finished. Highly recommend using this company.

Asia Evans
Jul 11, 2023

Call and schedule an appointment for an estimate but don’t expect a courtesy call back with a quote, unless you call the business several times. Bill Heeter came to my home to provide an estimate to repair/replace the shingles on my roof and it took me nearly two weeks to learn that they weren’t willing to accept the job because the total cost was not more than $2000. Instead of communicating that to me timely and professionally, I had to continuously call and get the information from a rude receptionist, who tried to overtalk to me.

samson
May 23, 2023

We are very pleased with our new roof. We found the Gutter and Roof Solution’s team to be professional, responsive, and friendly. The member of the team, Francisco, was informative and helpful. The installation crew did their work in a timely manner and did their post-job cleanup exceptionally well. Thanks to all concerned for a job well done.

The Forman, Emmanuel, was excellent to work with and helped us every step of the way. The roof was completed within a reasonable time, and the team left the property better than they found it. It looks great! They are very people friendly, quick to offer help and advice, and were available throughout the entire process.

Matt Aldrich
Apr 25, 2023

Short Version: Terrible experience with the sales rep put the company, with a roof bid that was in the running, out of the game.

Long Version: I was given an abbreviated hard sell during the visit for the proposal after I indicated the do not work on me and end the business opportunity. I was called back by the rep asking about the proposal. I indicated we were still awaiting a bid from another roofer. He indicated he'd call back again. We were still working with other proposals getting clarifications for a different style of roof. This call i received a long diatribe that customers like me wasted his precious time and that after we hung up the proposal was increasing $1000 and would for each day we didn't agree to the proposal. That was the end of my interest.

Brandon Greger
Feb 28, 2023

These guys do good work, and work hard to do the right thing. We had a complex situation, and when an issue arose that could have posed a problem, they worked with us in a professional way to reach the right result.

Donna Melton
Jan 14, 2023

Roof and gutter install crews were fantastic! Roof crew even approached my neighbors on one side where debris would fall to put a tarp down. They were impressed and thankful, I did'nt know until after install!!! Both crews did great cleanup after each day even with snow on the ground and wind/rain. Chayton, my sales rep was awesome and gave me a great price. I am over 65 and on a limited income. I was initially disappointed with scheduling/customer service but we worked things through to my satisfaction. I would totally recommend this company!

Corey Counley
Jan 12, 2023

The experience I had with gutter and roof solutions NW was absolutely phenomenal. The salesman Paul was the only salesman that actually sat down with me one on one to explain what his company will do for me and very thorough. I had three other estimates and Paul was the only one that seem to care. I would text him before and during the installation and he was always kind and knowledgeable. More companies need a guy like Paul Rich. Jesus and his crew did an amazing job on my roof install. Jesus The foreman was very professional and super knowledgeable. You can tell his crew had a great relationship with him as well. Almost like they looked up to him. The guy that cleaned up did a great job at cleaning up around my yard. I have not found one now not one piece of old roofing anywhere and believe me I looked hard. Francisco was amazing to do business with as well. Francisco was top notch just like Paul Rich I can email him and he would always get back to me sooner than later. Excellent customer service throughout. I would highly recommend gutters and roof solutions NWTo anyone who is in need of a new roof system. Good job guys!

Dawn Meeds
Oct 11, 2022

Chris is an excellent salesman. From his visit to roof installation and gutter installation the work was performed professional and timely. Could not have found a better company to do business with.

Luis S
Aug 18, 2022

I was in need of a roof, my roof was leaking, Gutter and roof solutions were very efficient and fast, well communicated, I will definitely do business with them again when needing my gutters replaced.

Debbie McCane
Jul 19, 2022

Kris the sales rep was great! Giovanni & Francisco the manager's, explained the details of our job to our satisfaction. Roof and gutter solutions were able to get us an install appointment quickly. The installers were amazing. Very professional on time and completed our job in 4 day's. We're exceptionally grateful for the "ridge vent" system installed on our roof because now our upstairs attic and 2nd floor, is not "sweltering hot" anymore. Our new gutters are beautiful and the gutter crew installers were just as amazing as the roof crew. ❤️ We're happy and recommend this company.

Jessi
Jun 24, 2022

My service started off with Neil coming to my house to inspect what needed to be done. He took the time to sit down and explain everything I needed and answered my many questions. The crew that came out to replace the gutters did an excellent job. And when I wanted something additional added they had no problem fixing it. The business was professional and friendly as well as efficient.

Cinder Rella
Jun 9, 2022

Neil came out n gave me so much information on the product n roofing materials and I'm very pleased with knowing I have a beautiful roof peace of mind n 25yr warranty.
Neil came by to see my roof n was pleased as well. He didn't try n talk me into buying anything more than what I needed n I'm happy.

Hanna McElroy
May 11, 2022

Every step of the way communication was great, especially when a change order was necessary. The crews were fast and efficient, cleaned up after themselves and accommodated our needs getting in and out during construction. Not the cheapest but worth a little extra for the professionalism.

Brian Wiggins
May 11, 2022

Hello,

I would rate my experience 5. The crew arrived on time and got right to work. They got rid of the old shingles and out the new water proof paper right away. They came the next day to finish the work. It started to hail and pour terribly. They stopped for an hour and got right back to work. The roof looks great. They cleaned the area after work a few pieces here and there my house is ready for more downpours, hail then snow. I'm happy they gave me a 30 year guarantee. IF there is issues, I know they will listen. Thank you all.

Jordan Franklin
May 3, 2022

We needed a new roof due to a water leak and wanted new gutters at the same time. We got 3 quotes from different companies. We went with our salesman Ryan Thiel from Gutter and Roof Solutions NW despite being the highest bid we got. Why would we go with the highest cost? It was a choice we are glad we made—Ryan was professional but personal, listened to me and my partner about our needs and what matters to us and was flexible to come out to our home multiple times to close the deal and make sure we were taken care of.

Financing was a breeeeeze! It was no problem and Ryan did great at answering all our questions.

Despite the install date being about a month out due to weather and availability of installers, Ryan arranged for his crew to come to our house and tarp the area that was leaking. They did that less than 18 hours after we signed the contract to buy! He also made sure we knew we could contact him with any questions.

When time came for the installation to begin everything went according to plan and was very timely. The installers were extremely hard working, respectful of our home and kind to us. We have a particularly bizarre roof and it posed challenges that did not get the best of the installers. They communicated small concerns and collaborated on the solutions with us.

After installation we had a few small requests (1 piece of flashing came off and there was a small section of drip edge that got missed) but I called the office and within 2 hours, three very nice guys showed up to inspect, went to get materials and we’re back fixing the two areas. It was EXTREMELY quick service. We do not live in a perfect world, and sometimes a project has a few odds and ends to shore up, but they responded lightning quick - that is really all you can ask for!

We are very happy with our entire experience with Gutters and Roof Solutions NW from Ryan, to the installers, to Francisco the foreman, to the gentleman who helped me on the phone today and the guys that came back out make some tweaks.

THANK YOU GUYS FOR EVERYTHING!!!

Randy
Apr 8, 2022

The entire team was helpful and courteous. We had a major gutter problem, and Gutter & Roof Solutions had it fixed (actually new install) in Less than one week! After a problem with the terms of a financing contract (not G&Rs fault) Fran in office was very accommodating. We spent a fair amount of time researching. Our rep. Neil, was patient and answered all our questions. We replaced it entire gutters after being very disappointed with recent ones by a major gutter helmet type company that did not perform as expected. Valor gaurds are far better, and highly recommend Gutter & Roof Solutions NW!

Paul Christopherson
Apr 6, 2022

The crew worked very hard and professionally. It took 4 full days to complete the job, and they made sure it was finished extremely well. I was very worried about the job initially, because of how a previous company messed up the job horribly. This company calmed me down and proved they knew what they were doing and were very competent. Francisco at the home office was also very helpful, informative and reassuring. I highly recommend Gutter & Roof Solutions to everyone.

christopher smith
Mar 8, 2022

They were quick and did an amazing job. I’m definitely roof flexing on my little neighborhood. Thank you to everyone.

A G
Feb 11, 2022

We had a great experience with this company when redoing our roof. They were very communicative throughout the entire process and patient as we worked through the project with the two other townhome owners. Would recommend to a friend.

Angela Dillon
Jan 7, 2022

Zero stars! My experience was terrible from the start. The salesman pressured me into signing a contract and I did because he promised a due date, but they didn't meet the deadline. Because they were late, I missed out on a $2,500 match from a 3rd party. The owner said they would offer a reduced price to make up for dropping the ball, but when the company called to schedule, the project manager refused to honor the deduction. He kept insisting that I was adding up the totals incorrectly. He was condescending and refused to listen to me or even check into the promised deduction. Avoid these liars and scammers!

Regardless of whether or not you have a record of visiting my location, Ryan did show up on September 25th 2021 and made promises he couldn’t keep. Johnny was extremely rude via text and I have the messages to prove it. The owner did attempt to rectify the situation at one point, but his ineffective staff and lack of communication regarding the special circumstances is what led to the delays and ultimately cancellation of contract. It was your company that put me through this.

Shara McCubbin
Jan 2, 2022

Laci and I met a couple days ago for an estimate on my roof. She was awesome! She gave me info and insights on how and what the project would look like. She thoroughly inspected everything and showed me pictures of the areas she inspected that I couldn't myself get to. And had exceptional knowledge and she made it easy to understand. I greatly appreciated that!! Many companies send reps that have hardly any knowledge of their products and can't even answer my questions. But Laci rocked it!! I'm super impressed and excited to work with her and the company!! Thanks chickie!

Jay Carvalho
Dec 28, 2021

Had the roof replaced on my old house earlier in the year and had no issues at all. Scheduling was pretty quick and I had no issues getting in contact with anyone. Everyone was professional, the job didn't take long and the price was perfect. I highly recommened Gutter & Roof Solutions.

Paul Leyerle
Dec 23, 2021

Just met with Ryan T. from Gutter & Roof Solutions NW to discuss my roofing options after discovering a leak, and was impressed with how professional and transparent the whole process was. Ryan was able to give a detailed breakdown of the supplies, process, and different options that I could understand with no background in roofing. It definitely did not feel like sales, though technically that was the reason for the visit, his demeanor and approach made the experience devoid of the pressure usually associated with sales. If the rest of the job is anything like my interactions with Ryan, I have no problem recommending this company!

G'ma Cake
Dec 10, 2021

Ryan T. is the representative that came to show us the roofing products. He is very knowledgeable and personable. We feel confident in the product and the company.

Eva Velasquez
Dec 6, 2021

I am happy with the service they provided. I called for a quote to replace my gutters and roof, and they sent someone within days. They were prompt, professional, and reasonably priced. Plus, they helped with financing! I would highly recommend them to anyone! They went the extra mile, and they removed a Paper wasp nest too high for me to get with my ladder. Overall a great company!

Viola Houston
Dec 4, 2021

Ryan was very well informed, provided an excellent overview of the process, and presented samples of the materials that would be used. He was quite pleasant and presented in a very professional manner.

Lacie Magney
Dec 1, 2021

Landon came out to give an estimate and was very helpful, professional, and all around great at his job. He also offered really amazing pricing.

Kristi Vellema
Nov 30, 2021

Peter came out and educated me on all the options of gutter systems for my home. His crew also did a great job of installing beautiful gutters and downspouts which have served me well. Very pleased with the results and would use this company again!

Joyce Hayden
Nov 30, 2021

I just had a estimate and presentation done by your representative Ryan Thiel. He did a great job gave me terrific information and I am extremely impressed.

Eden Brekke
Oct 26, 2021

We just had our estimation done, and Landon was our estimator, he was very personable and friendly. He frequently would pause and ask if we had any questions, and in the event that we had questions, he always had the answer, and was very clear. He helped us understand the issues with our roof (very overdue for a replacement, leaks and mold) and aided in making sure we were getting the correct roof for us. We appreciated his thoroughness.
We haven't had the roof replaced yet so I cannot comment on that aspect of this company. But Landon as an estimator was A+. Highly recommended.

Michael Soltero
Oct 26, 2021

We had Landon come out and give us our free estimation on 25-October-2021. He was professional and friendly and it was obvious that he knew what he was talking about. Highly recommended.

Gary Ratterree
Sep 28, 2021

Had Gutter & Roof Solutions NW replace our 30 year old roof that was leaking. They also replaced our vent boots and skylights. Sales team is quick to respond and easy to work with on a quote. Had some minor delays due to supply deliveries, but they were able to move us up on the schedule and get us done early. Finished roof looks great, and has that nice 'wood shake' like appearance from the GAF products.

Ann Burnett
Sep 8, 2021

We needed to replace the roof on our patio. Although it was a small project, they treated us as though it was their most important project. I was impressed with their continued communication from scheduling the appointment for an estimate to keeping us informed of the shipment of materials to scheduling the installation. It was not cheap, but Keenan, a delightful young man, gave an itemized estimate for the high-quality materials and workmanship. And Giovani was especially thorough in following up to make sure we were satisfied with their product and service. It looks great, and we are enjoying our time outside on the patio.

Lonna Bronson
Aug 21, 2021

The workers were great and neat. The roof took no time at all to finish. WE are greatful for their the work and how the company work with us to cover the cost. Thank you for your time and service.

Treeman 1223
Aug 13, 2021

We had new gutter installation. Crew was on time professional and good quality. Looking forward to the rainy days with new gutters. Bring on the rain!!!

Dave Sullivan
Jul 20, 2021

I had three GAF roof contractors quote our roof replacement, Gutter Soutions Northwest was priced very competitively and we awarded them the project.

They scheduled the job, they showed up and did the job, and their scheduler communicated with me along the way. We were very satisfied with the final project and the crew that came out were amazing professionals.

annabel guimont
Jul 9, 2021

The team worked really hard in hot weather. The roof looks great after all their efforts and the cleanup was first class. thanks for a job well done.

Andre Sidler
Mar 30, 2021

Reputable company with good workmanship and a good warranty. They were middle of the road in the estimates I got which is what I tend to look for. Very satisfied with appearance of the roof.

Russell Long
Mar 19, 2021

This was a big project for us as seniors on a relatively fixed income. We had some damage in a wind storm and when investigating it appeared that the whole roof was beginning to fail. Gutter & Roof Solutions NW came out and provided a detailed proposal (thanks Lacey) and upon accepting, we got put on a tentative installation date. Due to weather and all, it was delayed a couple of weeks. The materials were delivered with much directly on the roof. The roofing crew arrived and did a roof tear-off, replaced some underlayment plywood, added all the sealer sheet and metal valleys and edges. We coordinated a revised roof ventilation plan. With a history of building practices, I observed their work and was very pleased. At the end of every day, a full cleanup was made. After completion, they did a full cleanup and walk-thru inspection (without me up on the roof). They provided photos throughout the project showing what was done in various areas. A week or so later, a second crew came out to install the Valor 1 gutter covers on existing gutters. Very pleased. I should never have to worry about the roof for the rest of my life.

Mark Chase
Feb 9, 2021

Was wonderful to work with. Was on time and very knowledgable in his craft. answered all my questions and showed me each step through photos he took from cleaning the gutters to final installation. Highly recommend.

Chris Hall
Feb 2, 2021

The roofers did a fantastic job. Very professional, hard workers. They were 2 men down and still completed my roof in 2 days. This includes adding new plywood to my entire roof. Clean up was done and they left no trace. By the time the dumpster that held old shingles was gone you could not even tell there had been any work done expect for the brand new roof.
I would recommend this company in the future...

Mercedes Sonnier
Jan 23, 2021

I hired Gutter and roof solutions NW to install nee gutters on my house. It was requested that I be home near the end of installation, to inspect and provide final payment. During scheduling choose a day I could be done at work early and provided the time I would be home. They called before this time to ask where I was and to let me know they were done. A bit frustrating! when I got home they had installed white gutters instead of black. I called them to let them know, leaving a voicemail. I did not hear back for nearly a month. I assumed that they had written off the $1000 that I owed which was fine by me, but still rude not to call me back. They call back about month later and offer $300 dollars off the white gutters or they can come and install black ones. ( requiring me to take off work and lose money for their mistake) They did not seem to care that I was unhappy with the options either. The workers also walked on my deck roof, which is made of a material that is not supposed to be walked on. Terrible customer service. Do not recommend.

Bret Edwards
Jan 22, 2021

I had gutter guards installed and they cleaned out the gutters, applied moss treatment, and installed the gutters all within about two hours. They were courteous, quick, nice, and walked me through things after they were done.

James Franzen
Jan 20, 2021

The salesman that presented the installation was very friendly and helpful and I did not feel pressured any any way. The person that called setting up the date and time of the installation was also very cordial. The person doing the installation arrived at the scheduled time and did a wonderful job that looks fantastic upon completion. After completing the installation he cleaned the area leaving no evidence of his even having been here. Thank you very much.

Sandra Knauft
Jan 14, 2021

I interviewed at least 10 companies before choosing this company. I chose them to install a 50 year roof due to the quality of their product, the friendly yet professional salesman, and the price quote. They also offered a 12 month no interest financing option. The crew arrived on time and powered through daily until the job was completed. The site foreman explained what would transpire daily and politely answered all of my questions. The offsite manager also kept in touch with me and returned my calls quickly. They were respectful, professional and we now have a beautiful new high quality roof. The day after completion we experienced high 60 mph gust winds and the roof passed the test.

Merlyn Schoneman
Jan 13, 2021

The workers who came to my home were very kind and professional. They explained their procedure and made sure to remove, from my yard, all old gutter materials.They walked with me as I made the final inspection.They even made an initial apology for not doing the work until the new year had started, even though I signed up for new gutter installation the latter part of November. There was a change in management which explains the delay. They gave me an honest response to my inquiry. Thank you.

Travis Araki
Jan 5, 2021

I had them install gutter guards, and they did a very poor job of a gutter tune up by not fixing the leaks, blew rubbish all over the house instead of cleaning it first, very poor workmanship. The job was poorly done and not happy with results. I kept leaving messages for them to come back and fix these issues, but no response. But they were fast taking my money. Very poor communication and I would not recommend this company. I am still waiting on a response back to fix the issues of leaking gutters and some of the area the guard guards cover doesn't cover the entire gutter.

joseph clune
Dec 16, 2020

This company was well represented by both crews that proved themselves to be hard working,consciensous,and respectfull.
I was very pleased.

Jameson Brewer
Apr 13, 2019

UPDATE: roof is now leaking very badly in multiple places with several inches of water pooling on the floor of our house. I advise you to STAY AWAY from this joke of a company

Hired this company to replace our existing roof, which was a mistake. Things went good at first, roofers were polite. They sent nails through the roof and into our house in many places and came back and removed all of them (or so we thought) without fixing damage done to our ceilings. We have since discovered more nails, standing water on our roof that isn’t draining properly, and multiple leaks. Have tried contacting them many times the past few months, only to be told that “someone will call us the next day” (which never happens). They provide a “warranty” even though they completely blow off there customers when they need something repaired. I would strongly recommend anybody that is contemplating hiring this company to STAY AWAY (unless you would like to spend $20,000+ to have a leaky roof and be completely blown off, we are now considering pursuing litigation against this joke of a company (which somehow has a 4 star rating)

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  • 20 37th St NE Suite A, Auburn, WA 98002
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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