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Franklin Building Supply

  • 1951 Flandro Dr, Pocatello, ID 83202
  • Licensed & Insured
  • Warranties Offered
  • Green Roof
  • Asphalt Shingle Roof
  • Rubber Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Franklin Building Supply”?

There are not enough reviews yet to form a clear opinion about Franklin Building Supply

Recommended Reviews

Overall Company Rating
Excellent 4.8
Out of 26 reviews
5 stars
4 stars
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Show first:
Bret Jensen
Apr 6, 2025

Great staff!! Great service!! If they don’t have what you need they typically can get it for you!! Whitney McNeill is exceptional in customer service!! She happily demonstrates a real care and concern for helping people!! She took care of a recent order and called when it arrived (right on time) and even helped me load it! Whitney is a rockstar! I’m so impressed with so many who help so promptly and the overall interest in providing the highest level of service in a wild industry with so many components and ingredients!! Thanks John Rif for always taking care of our accounts and jobs … making my job easier and funner!

Dawn Swindle
Apr 1, 2025

I will say that Michele in the door department is amazing!!!! She has amazing customer service skills and pays great attention to detail!!! She is the only we will deal with again when we need doors.

John Stickles
Jun 2, 2024

Their door shop is AWESOME. My Wife and I got to choose the door designs we wanted and they put REAL wood jambs around them and ball bearing hinges for LESS than big orange! Thank you!

Terry Cameron
Feb 23, 2024

Mike Hoskins stretched our carpet and removed some bubbles and bad-looking edges. He did a great job and I would recommend him to anyone. He’s also really friendly and easy to talk to. Made it a good experience

Michelle
Apr 4, 2023

Pocatello's Franklin Building Supply is hands down the absolute BEST shop in Idaho. The staff are so helpful, knowledgeable, patient and kind! Shannon (a 5 star employee) has been a blessing in the flooring dept and a joy to work with. Tom in the door shop (also a 5 star employee) has so much knowledge and patience, it's just amazing. Alan in windows was a rock star, Wendy and honestly every employee, I can't speak highly enough. And they have lots of materials in stock. Thanks Franklin staff. We appreciate you.

Jess
Apr 4, 2023

We were happy with the communication of staff, fair pricing, quality of the doors we ordered, timing, and with the delivery. Lots of options, both customized as well as more standard.

Gretchen Uehling
Nov 18, 2022

After the flooring we had installed by them years ago, we needed a repair done to a couple of stairs. Mike came and did a fantastic job of repairing them and was very friendly.

Michael Reynolds
Mar 16, 2022

It’s tough to find a place that will take good care of you anymore. But this place has nailed it as far as I am concerned. They are the best run show in town.

Brandon Adamson
Jan 30, 2022

We bought both interior and exterior doors here. The whole experience was great!!! We worked with Derrick and he made the experience nice and smooth. Buy doors from here and you will not be disappointed!!!

Caleb Harris
Nov 10, 2021

Franklin is the place to go if you want friendly people who know exactly what you need. I Couldn’t recommend this place better.

Josiah Dahlstrom
Nov 8, 2021

Friendly and professional service all the time. These guys do a great job and seem to live what they do. Thanks!

David Doncouse
Sep 22, 2021

Franklin's is a great company to do business with. They sell quality product, they will treat you fair, and take the time to help you with any problems. They have great people managing the store, some of the best sales team in the region. I recommend using them for all you construction needs.

Jason Dalton
Sep 21, 2021

They dont even sell doors or windows to anyone except one contractor in the area all weather doors and windows and he is a giant ripoff. Funny thing is when i got a quote from all weather, Dave recomended not using franklin building supply. So why would anyone use them if the only contractor they sell to doesnt even like using them? Also take down your sign that says open to the public because you aren't. You're not even open to other contractors.

Aaron Anderson
Aug 2, 2021

I have had overall great experiences with Franklin Building Supply in Pocatello. They are very professional and quick to help with the customer's needs. During my recent visit last week, Alan Pooley helped me get what I needed. He jumped in quickly to help me and also helped me load my purchased items. I was very impressed and grateful for Alan and have been very impressed overall with Franklin Building Supply.

kimberli nalley
Jul 30, 2021

Thanks to the lady at the front first desk that helped this dumb lady with her tile shopping. Much appreciated

Chris c
Jul 29, 2021

Alan in windows is absolutely amazing. Very helpful in making sure that the window well covers we bought were perfect for our house. I highly encourage using Alan for all of your window needs! I can't say enough nice things of how great he is to work with.

Justin Reed
Jun 8, 2021

Only been here a couple of times but liking the wide collection of Makita power tools they have. Will have to stop by again to do a couple purchases

Taira Buffaloe
Mar 29, 2021

From the delivery of my patio wood, to organizing it in the garage, to installation, these guys nailed it! Definitely recommend for all projects and supplies! Will be using them again in the future. :)

JK
Mar 20, 2021

Showed up with a load of lumber 35 minutes before closing, and was unload within 15 minutes. Was highly impressive.

britnee Almond
Mar 6, 2021

We had some issues with a carpet installation we had done a couple years ago where the carpet was wrinkling in areas because it wasn't stretched properly. We were able to get Mike hoskins out who is one of the only certified carpet installers in our area. He did a fantastic job. Our carpet looks brand new again my expectations were exceeded by him. Super friendly, hard working, and he did an amazing job.

joy allen-cain
Mar 1, 2021

Where do we begin... 1st We need to make a shout out to Shannon Brown!!! She helped us decide what carpet would be best for our needs in 3 different rooms with one color that would work for all and also to mention receiving great value, ease of scheduling installation dates and great pricing! 2nd Mike Hoskins carpeted one of the rooms 8 yrs ago... when we went looking for carpet we found out that he no longer was with that company... As it happened, Mike had gone on to work for Franklin not long after he had installed the our carpet. We were delighted to find out we could get the installer we wanted and then our carpet! He is wonderful to work with, extremely knowledgeable and a master to his trade!!!!! If we had to rate Franklin Building, Shannon Brown and Mike Hoskins 1-10...10 being the highest marks... Perfect 10's! Thanks to all for your help!

Dion Almond
Feb 18, 2021

We needed our carpet stretched after being installed for 2 years and they came to resolve the issue in a timely manner. They have been very willing to help resolve the issue.

Felicia Humphreys
Oct 29, 2020

A miscommunication on our order took place. When we noticed it on our bill they looked into the matter and fixed it immediately. Very impressed with their integrity!

DAVE DIXON
Nov 10, 2019

Franklin has been so good for my home project. Great people who are knowledgeable about the tools and supplies needed

Carol Robertson
Oct 21, 2019

I have been impressed with the patience and service I have received from Franklin Building Supply. Lois and Wendy spent a great deal of time helping me with the painstaking decisions I needed to make regarding new carpet and flooring for the remodel of my home. Tom helped me to make the right choice for my new front door. Mike installed my new carpet and flooring throughout my house and I am extremely pleased with his work ethic and concern that everything be done right. I hope to not have anything more done to my home in the future; however, if I find that I have such need or desire I will definitely use Franklin. In the meantime, I highly recommend this company to others who may be considering building or remodeling.

Carol Robertson

Allen Harmon
Sep 30, 2018

I once again went to the best Building Material business in Pocatello, Idaho, Franklin Building Supply. I had a door that I needed replaced. It was a complicated exterior door and being a professional DIY-er, I knew the concerns that Franklin Door Shop would have trying to “retro fit” my door. I explained what I needed and I was willing to take any responsibility and liability for the work that they would do, knowing that the warranty would be in question once they were done. Franklin Door Shop was hesitant to do what I asked, but I needed it and there was no other way my project could be completed without them going out on a limb. They did it and my door came out perfect. I recognize that I asked the impossible and the probable failure and cost would have been on my shoulders, still knowing this I’m so grateful that they took the chance and I am incredibly happy with the result. Thank you Franklin Building Supply Door Shop. You are the best.

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  • 1951 Flandro Dr, Pocatello, ID 83202
  • Licensed & Insured
  • Warranties Offered
  • Green Roof
  • Asphalt Shingle Roof
  • Rubber Roofing
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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