- 19269 Coastal Hwy, Rehoboth Beach, DE 19971
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Warranties Offered
- Metal Roof
About the Business
What people say about “Ferris Home Improvements”?
Customer reviews for Ferris Home Improvements are overwhelmingly positive, highlighting their exceptional customer service, professionalism, and strong communication throughout various home renovation projects. Many reviewers commend the team for their attentiveness, expertise, and timely project execution, which fosters a reliable and enjoyable renovation experience. The consistent praise for project managers and skilled workers further emphasizes the company's commitment to quality and customer satisfaction. Clients also appreciate the proactive approach to keeping them informed about the progress and addressing any concerns promptly.
What Users Like The Most
- Gayle was great at listening to our ideas and helping us make our decisions on materials.
- Ferris' cost estimate came in lower than the other local company we engaged.
- Sunny Donovan was incredible to work with, always available to answer questions.
- The team was professional, responsive, and attentive to every detail.
- Every contact with Ferris from sales to installation was positive as they contacted us every step of the process.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
We met with Gayle at the Rehoboth location when we were planning a master bathroom renovation.
Gayle was great at listening to our ideas and helping us make our decisions on materials.
Once the work is scheduled to start Cory provides a list of each day showing who will be working and at what time.
Joe, our project manager was fantastic. He was always available. On site to check the work and easily reachable by phone if necessary.
Carpenters, tilers, plumbers, electricians and painters were all professional and did excellent work.
I would not hesitate to recommend Ferris.
Our salesperson Meredith was fun to work with, and was very knowledgeable and effective in helping us select cabinets, fixtures, flooring, paint, trim and accessories for a master bathroom renovation in Newark. Ferris' cost estimate came in lower than the other local company we engaged, and we liked Ferris's cabinet selection better than the competitors. We contracted in early September 2023, renovation began in mid-February 2024, and the finishing touches were completed in early March 2024.
Ferris lined the path from the front door to the master bath with a temporary sticky mat on day one. The team cleaned up at the end of each day, which helped us keep our open floor plan home tidy during the project. The Ferris team were all very professional, neat and courteous, including the PM Joe, as were all but one of the subcontractors (who is now retired).
Missing insulation in the exterior wall behind the original tub (we could feel this in cold weather) was repaired, and an insulated board was added. Our wish-list item to add overhead heat to the bathroom was not priced in to the original contract. Once on-site, the electrical subcontractor chased new circuits to the bathroom space with a reasonable cost increase, allowing us to add heat to the north-facing space. The overhead fixture was ducted properly to the outside.
We have now lived with the bathroom for four seasons, and are very happy with the outcome. The bathroom feels light and open even in winter, taking full advantage of the window and the downlight from the overhead skylight tube that was already present. The space is no longer drafty, and the overhead heat gets the room comfortable in cold weather. It is relatively easy to clean the new fixtures. Trim work is high quality. We are pleased with the extra storage cabinets we were able to add.
We highly recommend Meredith, Joe, and all the Ferris Home Improvement staff we met. We will certainly contract with them again if the need arises.
We considered Ferris for our project in the first place because we knew we’d need a multi-skill team for the demands of a bathroom renovation in our quirky old Rehoboth Beach cottage. After speaking with several prospective firms, we ended up choosing Ferris, largely because of Sunny Donovan and her patient customer service, product and design insight, and overall project management. Throughout the process, we felt she heard us, and we very much appreciated her knowledgeable and creative recommendations.
Joe Forgione was great as an onsite project manager, attending to details, keeping the work moving forward without delay, and keeping us apprised and connected in ways that were helpful for us. Ferris paid attention to our particular concerns so we could see them being addressed/resolved in real time—very reassuring.
The work itself, complex to execute, is quality and looks great. We are already getting “oohs” and “aahs” from our friends. We feel great about the new look and functionality, and are happy to recommend Ferris Home Improvements.
Company Locations
Head Office
Branch Offices
- 19269 Coastal Hwy, Rehoboth Beach, DE 19971
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Warranties Offered
- Metal Roof