- 2311 Conner St #3136, Noblesville, IN 46060
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
About the Business
What people say about “Elite Roofing”?
Customer feedback for Elite Roofing is predominantly negative, with multiple reviews highlighting significant issues with communication and customer service. Many customers report a lack of responsiveness from the owner after initial contact, especially regarding urgent roof repairs and warranty claims. Reviews indicate frustration over unreturned calls and missed commitments, leading to dissatisfaction with the overall service experience. Despite prior positive experiences, the current inability to receive timely support or follow-up has left customers feeling neglected.
What Users Like The Most
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What Users Like The Least
- After multiple calls and emails regarding next steps to get the shingles replaced, he is no longer responding to us.
- I called the Elite Roofing office on day six and left voice mail. No callback by day seven.
- Today is day 10 and I still haven't heard back.
Recommended Reviews
BE AWARE!!!! We used Elite Roofing (out of Fishers/Noblesville, IN) for many years to replace roof shingles and various roof repairs and they did excellent work. HOWEVER..after getting most of our roof replaced a few years ago by them many of the shingles have become discolored. We told the owner about this in March of this year and confirmed the shingles were under a lifetime limited warranty per the agreement we had with Elite. After multiple calls and emails to the owner regarding next steps to get the shingles replaced he is no longer responding to us. NO RESPONSE AT ALL...and it's been 4 months!! This is HORRIBLE after the money we spent on the roofing work. PLEASE BE AWARE....USE ANOTHER CONTRACTOR. ELITE will NOT honor their contract.
After numerous phone calls over several days, Elite Roofing owner finally came by to check out our roof. We have several leaks and our need is urgent.
He said he would send me a repair estimate in one to three days.
We heard nothing after five days.
I called the Elite Roofing office on day six and left voice mail.
No callback by day seven.
Called again on day eight and left another voice mail.
Today is day 10 and I still haven't heard back. I called both the Noblesville and Fishers numbers and got voice mail.
I have called Elite Roofing several times over the course of this ordeal. A live person has NEVER answered the phone.
Furthermore, it has been well over two weeks since I first contacted Elite Roofing.
I hope anybody that needs work on the most important part of their home will find this documentation of my experience useful.
Company Locations
Head Office
- 2311 Conner St #3136, Noblesville, IN 46060
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates