- 13088 Tesson Ferry Rd, St. Louis, MO 63128
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Elite Exteriors LLC”?
Customer feedback about Elite Exteriors is mixed, reflecting both commendable and concerning experiences. Many reviews highlight the company's high quality of work, professionalism, and responsiveness, particularly noting their efficiency in completing projects. However, several customers have expressed frustration with communication issues and service inconsistencies, particularly when it comes to follow-through on commitments. Serious complaints regarding poor handling of jobs and lack of accountability have also emerged, indicating that some customers have felt let down by the company's reliability.
What Users Like The Most
- Elite Exteriors did a great job replacing the siding on my company's building.
- Customer service was also 10/10 such nice, informative, helpful people.
- The workmanship and materials are top quality.
- They cleaned up all the debris, nothing left behind.
- They are actually fixing some wind damage right now and are not going to charge me.
What Users Like The Least
- The lack of communication is insane!
- After nearly six months, we decided to go with another company.
- Attention to detail is definitely lacking.
- They are shady and not willing to come back under any circumstance.
- If they didn’t have the time or capacity, they should have been upfront from the start.
Recommended Reviews
Elite Exteriors did a great job replacing the siding on my company's building. The installer ran into problems and stayed long into the night to get the job done.
I was referred to this company and initially had high hopes. After explaining my situation and being told they could help, I moved forward expecting a professional experience. Unfortunately, that wasn’t the case. After seeing clear hail damage and starting the process, they later backed out, saying they were too busy to handle the job.
If they didn’t have the time or capacity, they should have been upfront from the start. As a homeowner dealing with insurance and inspection deadlines, this left me in a tough spot. It’s disappointing to see a lack of follow-through and accountability, especially from a company that came highly recommended.
I value businesses that operate with honesty and integrity—this experience fell short on both.
Elite exteriors is very poor with communication. I would not really recommend going through them for your work. The lack of communication is insane! I have had to jump through hoops to get an answer that I have been asking multiple times. It is family owned and that is wonderful. They put my roof on and it was done within 4 hours. It was very quick. I will never be using elite again for anything, nor will I recommend it to anyone.
Company Locations
Head Office
Branch Offices
- 13088 Tesson Ferry Rd, St. Louis, MO 63128
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Slate Roof