- 3045 N Norfolk, Mesa, AZ 85215
- Commercial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Green Roof
- TPO Roof
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Recommended Reviews
My first call to Robert of DryStar was very successful after learning I had sewer leak in the crawl space. Robert the next day sent his Field Mgr, Anthony to determine what was needed for cleanup. The following day Anthony and Neal arrived with 2 helpers and cleaned up, sanitized and prepared the ground for plumber to repair the broken pipes. Once plumber completed the repairs and Anthony returned, he confirmed all was dry and added top soil and wood chips, and removed the hepa filters.
Anthony was very professional, communicated what to expect during the cleanup process, clean-up was well done. Most importantly was Anthony.became the contact for my insurance adjuster providing all needed documents, photos and updates to complete my insurance claim for payment.
I would not hesitate to recommend Drystar Restoration if their services are required.
Job well done
Neal and Mark did a great job cleaning up and setting up to dry out my ceiling between the first and second floor
Would recommend 11/10❣️ We did 2 different repairs and they were amazing. Not only did they work with us but they also work with our insurance as well, which can definitely be overwhelming at times. Very professional and super easy to work with. As a homeowner, it’s really reassuring to know that you got an awesome repair team like Allen, Will, Parker, Martin, Wyatt and I’m definitely missing some more names but Thank you We appreciate you.
Evan from Drystar exemplifies Customer Service and true professionalism! He took all the stress out of our water leak trauma by helping with the insurance claim and prompt demolition of the affected areas. Thank you Drystar for employing true professionals.
Joe & Chris Gruenwald
So far our experience with DryStar has been great. My plumbers recommended them based on the water damage and mold we had from a roof leak. They followed up the same day and came by the same day to look at the issue. Deconstruction crew came in a day later and quickly removed the mold and took all necessary steps. Anthony, Neal and Mark have all been great.
Outstanding quality and performance, no, I am not talking about new sleep wear, I’m talking about good work and conscience attitude that creates a great working relationship in the worst of times. Diondre and Christian, led by Anthony Schweinister provided an 11 out of 10 performance on the clean up and dry-out of a nasty leak - kudos to these gents and the company, thank you!
No one wants to have to deal with water restoration, but my experience with Drystar has been great so far. Deondre and Christian did a great job with the demo! They were on time, friendly, and left everything tidy when they were done. We still have to put everything back together but everything has gone really smoothly so far and I’d definitely recommend them.
The dry star team-Neal and Eli and others- did a great job. They communicated well, were happy to answer any questions and were just nice people. Thank you guys!
Neil and Elijah were so kind and courteous! They did a very thorough job and handled our property with great care. Hopefully we won't see them again, but if we ever have a problem, we know who to call and will recommend this company to anyone needing their services. Thank you DryStar!
Cody and Andrew left my floor cleaner than they found it! They are friendly, efficient and professional, and took the time to answer my questions.
Dry-Star restoration was great. Came out immediately to start the process of getting my home back in order after a leak started in my walls. Cody and Andrew, the Technicians were knowledgeable, fast workers, took care of your belongings to protect them, and nice to work with. Great job!
Neil, Cody Collin & Andrew. They kept me informed. Step by step. They were very caring, careful and professional. They did their job well and stayed on time. Thanks guys! Kathy Wilson.
Andrew and Cody were kind, respectful, and efficient. Still in the process, but the initial people we have dealt with have been great.
Neal and Kollin were pretty good at what they were doing had water damage on the walls of my garage from a old water heater i would recommend DryStar if u need professional help give ‘em a call
Dry Star was prompt, explained what they would do and why, and performed the work well. Deondre did a good job on the demo work.
Today was demo day and our technician, Neal was right on time. He gave us a call beforehand which was great because actually *I* was not running on time due to school drop off so I let him know. He was not bothered at all and was very kind. He came in and took out the machines that were drying the flood and then helped us understand what needed to be taken out of the rooms etc. He moved some items for us and then waited so that we could get some personal items out of the room because we were not going to have access. A little bit later his team arrived, Cody and Andrew. They were just as nice and knowledgable. They spent a lot of time taping up the area where they were working because they were treating the area as if it had asbestos, because we are still waiting for the lab to tell us. When they were done, the areas of the home they have been using to come in and out, such as the hallway, were very clean.
My water pipe broke in my shower. Anthony was literally amazing in helping me figure out the best plan and making me feel at ease with the whole process and I appreciated his kindness and patience. Neal and Gavin were also fantastic in taking down the shower- I’ve never seen two people work so hard and so well together to get the job done. Thank you.
Tyler arrived less than an hour after my call. He completed a thorough investigation not only on the wall where the "leak" was suspected but also in a back to back adjoining bathroom wall, inside the wall with a camera scope and at an outside wall. No visible leak was found anywhere and that was great news. I deduced it to a bathroom tile issue and needed to know it wasnt a pipe leak before i tore the tile out. Plus he check for mold and found none. He was very professional and knowledge and I couldn't beat the price, no charge, for all the work he did. Thank you Tyler. You made my day!!!
The remodel is not done, but so far I am very happy with the team (Drondrr (sp?), Neal, Cody, Andrew, and Gavin) that came out and took apart the water damaged floors or my bathroom. Can't wait to see the finished bathroom once this is all done.
The Drystar Team was efficient, fast and very knowledgeable. I was impressed with their work and felt better about the process. Deondre and Christian were very pleasant to work with. Thank you!
They worked very efficiently when doing demolition on our walls. Tyler was very responsive for all messages. Noah was very knowledgeable about the process and giving good time estimates.
Neal and Gavin where awesome in the demo of my shower area after I had a water leak in the pipe coming into the house. They took great care to not cause any damage to my flooring as they took the items out and did an amazing job of making sure the water affected areas were removed and remaining area treated. Also did a great job of cleanup. Both gentlemen were extremely professional and courteous, even when having to come out on a holiday!
They showed up, did an emergency clean up.
Removed all destroyed materials in a timely matter. Very nice guys, first interactions were with Anthony, then his crew showed up. Neal, Gavin, Christian, and DeAndre((?) Sorry if misspelled). Very profession group of employees. Thanks for your assistance in this time of distress.
Cody and Andrew did a fantastic job during the demolition process. They were incredibly helpful, friendly, and thorough in answering all my questions—even when I came back multiple times to ask more. They stayed patient and professional throughout, and even gave me a great plumber recommendation when mine fell through. I really appreciated how they moved items in my garage to protect them from dust and were very respectful of our belongings. Highly recommend this team!
I wanted to take a moment and recognize the exceptional service I had from the team. Neal, Deondre, Gavin, and Christian were punctual, courteous, professional, and highly skilled. They took the time to answer all of our questions. They treated our home as if it were their own and were extremely neat and clean. I can’t thank you guys enough!!
Had an emergency need and Dry Star were engaged. They turned up within the hour. Tyler explained what was to be done clearly. The team of Neal , Deondre and Cody came and showed me what they were going to do.
All very courteous. Work done efficiently and effectively and they did a great clearing up job.
Throughout a really great group and did a fabulous job.
Gotta be honest, I wish I would’ve read the reviews before I hired this company. Unfortunately, they were recommended by my plumber, who I actually trusted to give me a good recommendation. I figured they would know since they’ve had to do this a few times. So I’ll agree with the other reviews I’ve seen- avoid this company at all costs. Take your time and do your research. My water leak happened back in the beginning of October. this company was very quick to get out and start the process of pulling out my cabinets and taking out my drywall to get everything dried and get rid of the mold from the burst pipe. The deconstruction crew was amazing. They were pleasant, polite, easy to get a hold of and very responsive. I’m not sure if it’s because they are ran under a different department and maybe have a different boss or it’s because that’s how they trick you in to trust them with doing the job. So unfortunately, my project manager was Adrian and he was somebody who probably shouldn’t have been in charge of anything. At all times he avoided my calls, didn’t answer texts and told me lies. I waited weeks for anyone from this company to come by and bring me samples so I could pick out granite and tile and it never happened. I finally got to a point where I had no choice but to take my days off and go out store after store looking for what I wanted. I sent off the samples that I had decided on to Adrian to let him know what to order. A month or two went by and I still hadn’t heard anything. I wound up having to go into the office to find out what was going on and the samples I had picked were not even in my files. Along with that, they mis- measured my granite and had to come out a couple of times to remeasure it. That wasn’t necessarily a problem, but they took the measurements and didn’t bother sending it off to my insurance agent for over a month. It took repeated calls to him to finally get a lie stating that the insurance wasn’t approving it and it was having to go“ Upstairs” to be looked at a little bit more in depth and to give it about three more weeks. well, I called my insurance agent the same day and he told me and showed me by email that he just received the request and approved it that day . recently they’ve gotten rid of Adrian and there is a new project manager. He seems to be a little bit more on top of returning calls and texts but unfortunately, once again I feel like I’m having to chase things down to get them done. I was told yesterday that I would be getting my granite installed this afternoon. I wound up having to take a half of a day off of work and pay other people to come in so that I could be home for them and what do you know? they never showed up nor is anyone answering my texts. It cost me a lot of money today to be out of work and have coverage and I can’t even get the courtesy of a phone call or a text to tell me that they weren’t going to be able to make it. I am at the point where I’ve set up an appointment to talk to a lawyer because unfortunately, I feel a little bit trapped, having paid them half of the money that they were going to charge me. At this point I would love to just be able to hire someone else to finish the job. My burst pipehappened in early October. It is now the beginning of May. I still don’t have the countertops, baseboards and missing paint and other miscellaneous things in my house that still has to be done. I have been washing dishes in my bathtub for a month after being told by the granite fabricators that it would only take them a week to have the granite cut and ready to come back out here. Even the demolition crew who had to come back out to the house to take out the old countertops and pull out my sink for the template to be made couldn’t believe how long I had been waiting. I understand that their new project manager probably has his hands pretty full after the debacle I’m sure that was left by Adrian, but the fact still remains that I still can’t get a return call or text when installers don’t show up on the day they’re scheduled.
We requested Drystar to help up repair after some water damage. They arrived promptly and called to verify that they were on the way. Neal and Deandre explained what needed to be done, carefully moved items out of their way and left the surrounding area spotless when they left. I couldn't ask for more. Really good experience
Neal did an awesome job containing exactly what we asked for. He was quick, thorough, and efficient in his job. After he finished he walked us through to make sure there wasn't anything else we needed and overall earned every bit of this 5 star review.
I was very impressed with the detail and scope of their work. Neil and Christian did an outstanding job fixing our problem. I would recommend Drystar restoration and construction to anyone who has had water damage in their attic due to a broken waterline. They were very timely completing the work And answered any questions that I had throughout the day. It was a pleasure working with this team of professional .Steve Flynn
Avoid at all cost. Evan, from DryStar came to my residence to do a flood mitigation assessment. He assured us our Rental Insurance would take care of it. After sending in paperwork to the Rental Insurance the claim kept being denied because it was the Property Managements responsibility. They now want me to pay them 13k for ripping out holes in the walls, baseboards, the doorframe, the flooring in the bathroom, the carpet padding without getting permission from the property manager even though they told me they would speak to them before proceeding to demo the bedroom and bathroom. They completely did everything unprofessionally and racked up charges that they didn’t even complete. They literally came into demo 2 days into the drying process without getting permission from management, like they told me they would have to do before moving onto that step. I had to complete the repairs myself because obviously the management was not notified and it was seen as TENANT DAMAGE! I was continuously ignored and told not to worry about getting a bill but they want 13k for ripping apart my bathroom and bedroom which is a small space like maybe 4 ft by 6 ft. I’ve told Adam what happened and no one wants to do anything other than collect money even though Evan promised me this would be covered.
Back story on why I didn’t go through the property maintenance; there was a period of time where I did not have the emergency maintenance number and didn’t know it changed so the line was disconnected and we had flooding from the toilet continuously flowing. I did remediation on our own using a shop vac and carpet cleaner to get as much water up as possible and could’ve waited for the office to open to get the services done through the vendors our property manager uses but were referred to DryStar by a friend and told it was important to get an assessment done, Evan made the situation seem very urgent so I agreed after being told it would all be covered by rental insurance after he looked at the policy directly. I have tried to fix this issue with them before posting anything negative because the referral from a friend(who works with them, not for them, and never experienced their services personally).
This team is outstanding!! My demo crew mopped my kitchen floor! Leaving everything better than when they got here for a bathroom remodel. Cody, Andrew and Christian did a great job, showed up on time and were all smiles.
Even the owner came in to repair plumbing and make sure everything was top notch.
You won’t find a better remodel team or team to rescue you from a flood or fire!
Thank you Dry Star!
We discovered what looked like water behind our backsplash today and Tyler quickly called me on a Friday afternoon to schedule to come take a look. He even worked around our Friday night schedule to meet us. He eased my anxiety of a water leak behind the wall. Tyler was so great!
Dry Star is a “five star”restoration and construction company. A big shout out and thank you to both Neil and Gavin, who were so professional, Efficient, and really nice guys.
Do not hesitate to call this company!
Broken pipe behind the wall for us. It was overwhelming but the speed of the crew in the teardown of the Kitchen was incredible. Neal, Cody, Gavin, Christian and Andrew work as an incredible efficient team and were very respectful of our home.
Drystar Restoration was great for the restoration piece for a water leak in my house. But using them for the repairs has been an awful experience, horrible communication on next steps, and project managers have no clue how to manage and project and make sure the work is being done. Do not use for repairs
Gavin, Neal and all the other technicians who serviced our property did an excellent job. Highly recommend DryStar for water mitigation services.
I had a great experience with Neal and Gavin, who helped repair and restore mold damage in my home due to a plumbing leak. They were professional, knowledgeable, and thorough in their work. I highly recommend their services for anyone dealing with similar issues!
Martin came out and assessed our dry wall issues. Called us after a shortly to schedule the repair. Neil B arrive this morning on time and ready to work. Neil did a wonderful job, quickly and left the job site cleaner than when he arrived. The entire experience was just wonderful
Neal and Gavin did a good job of pulling out our cabinets with little to no damage, saved the granite counter top, and cleaned up the water damaged.
Had water damage first contact with Anthony first rate professional answered all my questions and prompt. Neal, Gavin and Allen- Very polite and professional. Kept me updated and strong work ethic for all these guys. Thank you
Neal and Gavin are pros! They explained what was going on, were immaculate in the clean up- great experience for an unwelcome surprise in the kitchen.
Neal and Gavin did a great job. They were on time. They did a nice job of taping off and containing all the insulation etc from the ceiling. They were courteous and did their job in a timely manner. Thanks much!
Neal and Gavin did a great job and were very thorough. Professional, knowledgeable, and very polite. I would highly recommend!
Neal and Gavin were fantastic technicians. Very pleasant, efficient and precise with their work. I highly recommend them as well as Anthony S who helped me expertly navigate dealing with my insurance company.
Had a pretty serious issue with a water heater. Dry Starr guys did a phenomenal job and in a pretty good timely fashion as well. Extending many thanks to Neal, Gavin, and Evan for their services. No bad experiences whatsoever.
We received very prompt on time service this morning to access damages from kitchen water leak. The team of 4 men, Neal, Cody, Christian and Gavin were very polite, knowledgeable and helpful.
They took extreme care in our home to protect the area and removed all of the water damages. They left our home clean and removed all debris and making sure we were informed of all the necessary steps to complete the restoration and welcomed all our questions and concerns.
Thank you for doing a great job,
I had two leaks at my house. My plumber called Drystar and Anthony arrived within 45 minutes. He gave us a detailed description of everything he was doing. He was very friendly and professional. He worked non stop for over three hours and did an excellent job! I would definitely recommend Anthony and Drystar to anyone needing restoration work. Anthony is great at what he does and he's a great guy too!
One day I came home from work and discovered one of my bedroom carpets was extremely wet in the closet. I called my plumber for help not knowing what was causing the water leak, and he called Dry Star Restoration. They came out rapidly and started doing damage control as quickly as possible. Unfortunately, since we discovered it was the water heater (and not a pipe) that was the problem, and it did too much damage to my drywall and my carpet, they started up a plan of action right away and got to work. From the quick response, all of the demolition teams that came out, other specialists that came in, the restoration team to restore my bedroom, and to all of the managers and everyone that maintained 110% communication with me, they did an excellent job.
The only complaint I had was with State Farm in delaying Dry Star Restoration from being able to promptly fix my house. That is not the fault of Dry Star Restoration as they complied with ALL requests from State Farm and on several occasions communicated with my insurance agent with all documents and photos needed (and State Farm claimed they never received anything on more than three occasions), Dry Star Restoration did one hell of a job. Amazing work!
My bedroom and water heater closet looks as if NOTHING EVER HAPPENED. The quality of work they did was above the standard. I wish I could give ten stars for everything they did for me. Thank you to everyone who came to my rescue.
Dry Star crew Jacob,Andrew, Gavin and Neal were awesome! They delivered their task fast, effectively and neatly! My Kitchen will always be reminding me how good job has been done by these guys!
Thank you!
We had significant water damage in our home and Dry Star was prompt and professional. Great communication and experience getting the job done. Very grateful for the team of Tyler, Cody, Christian, Neal and Gavin!
I wanted a remodel on my bathroom and called DryStar to get it done. The whole process went smoothly from start to finish. They kept me well updated with what’s going on in the process and was done in a timely manner. Overall very happy with my new bathroom I would definitely recommend using them!!
Neal and Gavin did a great job. They were punctual and professional; documented their work, and finished promptly. Also, very personable and friendly.
Evan walked us through the entire process after one of our supply lines broke leaving water damage in our roof and made it very easyto understand what they would be doing and how they would be doing things during the whole process. He explained everything thoroughly and was very patient while going over the contracts and addressed any concerns during everything and set-up most of the machines all in the same night.
After we decided to work with the insurance provider directly for the whole process he was super understanding and picked up everything the next morning and didn't charge us anything. Best experience working with a contractor so far regarding the initial phase.
I had a pipe break inside my kitchen wall. Tyler was here quickly to inspect and set up mitigation and explained the process. Neal and Gavin were here so quickly, boxed up the contents in the affected cabinets, carefully took apart counter & cabinets, removed the damaged pieces, and set up air dryers. Only the beginning of a stressful event, but everyone was respectful and polite. Thank you, Tyler, Neal & Gavin! Edit: The remediation side went smoothly & quickly and was 5☆, but the reconstruction part, unfortunately gets a 2☆. Not getting flooring sample requested & had to find a sample at a flooring store. Very little communication from company since the team member I was communicating with left the company. Subcontractor sent to repair wall & reset & repair cabinets. Not much going smoothly on restoration after 1/2 deposit.
Fortunately we found drystar through our plumbers recommendation. We had a pretty major leak in our home and drystar was out within an hour to assess the damage and get things dried out. Big shout out to Anthony who was our technician. They looked after everything with our insurance and put everything back together far better then it was to begin with. All of the guys doing repairs were super friendly and very knowledgeable. We can't thank them enough and highly recommend their services for anyone in need!
Came home Thursday night noticed water running out of my walls and into the rest of my house. Called dry star dispatch had someone out within 45 minutes. Evan took charge and walked me through everything what’s happening the next day. Alan came over and led his team thoroughly and put my mind at ease what was going on and came back for the demo later that week and Alan‘s leader ship And workmanship were unbelievable made me and my wife at ease of what’s going on with her house even though it is a catastrophe. This company is top-notch.
Anthony, Cody, and Neal were the ones who responded. The water heater had leaked and the were so very fast and courteous in getting everything cleaned up and ready for repair. Great work. I have already provided their names to 2 other people who had similar issues.
I can't express how good these guys are. Cory, Neal, and Gavin are the best! So helpful answered all my questions. Very friendly and do a great job.
After finding a leaking pipe in our wall, our plumber recommended we call Dry Star. We're glad we did. Tyler was at our home inspecting it within 45mins, provided the most competitive quote, and had his team on the job. His colleagues, Allen and Daniel, were on-time, professional, and courteous. Within just a few days, the job was done. Thank you, Dry Star!
My water heater burst and flooded two rooms of my home. I called Dry Star. Tyler arrived in 90 minutes, arranging fans to start the drying process. Then Cody, Daniel and Allen did an amazing job shielding and sealing the rest of my home from their work area with plastic and removing drywall, carpet pad, manipulating contents, etc. The Restoration team, including Noah, Daniel, Miguel, Chad, Will and Martin were outstanding. It was a pleasure to work with them and to have the crew in my home. A wonderful group! They came highly recommended by my plumbing company. So glad I selected them.
Evan and his mitigation team responded quickly to our water leak emergency. He explained the mitigation process thoroughly and immediately started the cleanup and drying process. All this was handled in a professional and timely manner. In addition, Evan helped us in working with our insurance carrier to ensure that our claim got properly processed. Dry Star has my strong recommendation.
I also want to add to this review, the great work that Cody and Neal did at our house during the above mitigation process. They both did a great job with the damaged cabinet and wood flooring tearout. They were extremely thorough and very easy to work with. 5 star rating all around.
Excellent service from Evan!! Fast response time. He gave a clear explanation of damage and repairs. Evan really helped us out in our time of need! Ask for him when calling.
After experiencing a flood in the middle of selling our home, Drystar literally saved the day. Evan was there within an hour to start the dry out. More than 15% of our home was damaged beyond repair and needed to be replaced and we were only 20 days from closing. Martin was with me every step of the way. We talked almost every day. He was my eyes and ears on site. He kept me informed and answered every question. Not only was Martin handling us as the current home owner, but he was juggling 2 real estate agents and the buyers who were also heavily involved in the reconstruction. And he did it all with class! Even when we thought we were over the finish line and something inevitably went wrong, Martin took responsibility immediately and worked over a weekend to fix the issue.
I can’t recommend Martin and the Drystar team enough. Martin, may I never need you again! But if I do, you are literally my first call!
We had a situation where we were hearing water leakage sounds in our bathroom. We called a plumber who recommended Dry Star to come in and detect any leaks. They were very methodical and tactical in cutting only the required amount of drywall in the right place to investigate. They had a team of professionals who very carefully did the job with no debris on the floor or on the walls. And when they found that there was no concern of any water leakage, they were nice enough to not charge us anything because it was a false alarm. I'd recommend them anytime. 5 stars all the way!
Dry Star did the restoration work for us when we had a water heater semi-disaster. They were fantastic to work with, from Cameron, Tyler, Chad and Will who helped coordinate and manage everything, to Rafael and his team who did the actual restoration, including Rafael Sr., Carlos and Edvin. The whole team was courteous and professional, and the work was completed promptly, at a very high level of quality and in the specified time frame and quoted estimate. They were easy to work with and made the process smooth and seamless. Hopefully, we'll never need to have restoration work done again, but if we do, Dry Star is going to be top of our list.
My wife and I were out of the country and unfortunately received that dreaded call from a neighbor about water was in our house. Obviously we were concerned and panicked by the news. We were fortunate enough, however, to be referred to Dry Star. First on scene (before we even got home) was Noah Box. Noah then met us our first day back and patiently, thoughtfully and thoroughly walked through everything with us and eased our minds. His professionalism and kindness were over the top and my wife and I felt truly better with the plan we now had in place. The next day Dry Star sent out three rock stars to perform the demo: Cody, Andrew and Joe. These men worked tirelessly and treated our house like it was their own. They were fast, detailed, patient, thorough and stayed very late on a Friday night to do the job right. I can’t say enough good things about them. My experience with Dry Star has been amazing and I highly recommend them for any job you need. They are truly subject matter experts and a one stop shop solution.
Drystar just finished all our repairs and I must say how amazing they were. To start with Martin Appel was our project manager for the rebuild. He quarterbacked all the different work we needed and ensured the right people were there to fix our place up. Martin was so comforting and approachable throughout the process and I am so grateful to him for all he did to help us. Martin is kind, understanding, honest and dependable! I can't thank him enough for all his help. He truly helped us get our lives back together.
In addition to Martin, many other wonderful Drystar employees were amazing to work with. Chad Fitzgerald, a manager, was so incredibly patient and kind with our administrative questions. Thank you, Chad, for all you did for us!!!
Next up is Will Jones! Will is so knowledgeable, so caring, so thoughtful, so professional, so pleasant and just a guy I was so thankful was in our corner. Will has so much experience in the industry, notably, the insurance side and he is an absolute gem of a person. Will always answered our phone calls and he always the right answers. He's just tremendous in every way and looked out for our best interests in every way!
Last but certainly not least are Miguel and Daniel. These two men spent two days at our home and were so incredible in helping us fix up our home. I truly cannot say enough kind things about these two. They are so talented at what they do, whether it's plumbing, carpentry, electric, drywall....you name it. On top of that, their bedside manner is second to none. Absolute gentlemen! Two men I am so thankful and grateful to!!!
In closing, no one ever wants to go through the experience of water damage in their home. It's an absolute nightmare. If you sadly experience it please use Drystar! Their people are just fantastic! I wish every vendor and business I dealt with was half as good as the folks at Dystar!
Aaron and Alonso were so great and thorough in the mitigation process. Very impressed with Drystar. They showed up 30 minutes after I called them and have been very helpful throughout the entire process.
Jacob and Andrew were on time, efficient, clean, professional… everything you look for in a service company. It is no fun having to deal with home issues but they made it so easy to work with them and they did a great job. Evan was really great as well and helped me so much. I hope I don’t need a restoration company again but if I do I will use this company. They made it really easy!
FYI
If anyone has issues with DryStar not giving you good service, I would encourage you to call them with your issues and address the problem before you give them a bad Review. Believe me, they are more than happy to rectify the problem! Try it. Good end results!
I do believe that they are the best restoration team in the valley. And I highly recommend them.
The Gentleman I am dealing with at Dry Star is Evan Benson-Stoll. You couldn’t ask for a better person to deal with.
Maybe this is some of the reasons why people give bad reviews is because they do not call the company they are dealing with and give them a chance to rectify the problem. Most of the time they are more than willing to help. As I am finding out. And if they do not help then most definitely a low score review is necessary.
JUDY ROBINSON
Once again, a very satisfied customer with Dry Star! Remember they are working for you not against you.
The day that Dry Star came to my home to evaluate the water damage I was very impressed. Evan Benson-Stoll, Representing Dry Star was probably the most Knowledgeable, caring, Thorough and most of all patient considering how much stress I was under. I am a 75 year old woman that lives by myself. He calmed me down in every way by keeping in touch with me almost every day and was always available when I called. I never once had to leave a voicemail. He was always available and treated me like I was his only customer. I NEVER once had to leave a voicemail. What more could I ask for! An amazing young man Evan was and an amazing company. I can hardly believe that there would ever be a bad review on this company. They rate 10 in my book. I have been in the construction business myself for over 30 years, at one company, and I can even say that Dry Star and Evan exceeds the rating of the company I worked for. And my company was awesome too. So what does that tell you about Dry Star? AWESOME! I will highly recommend Dry Star to anyone that is in need of a restoration company.
A very satisfied customer!
JUDY ROBINSON
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Drystar was called plummer to dry up the drywall after a flood In my house. They were very helpful. Alonso and Aaron came by this morning picked up their equipment. Professional and friendly.
So as a single mother, nurse and homeowner I often get stressed when things happen at the home! I posted on fb at approximately 1030 to my friends about needing a plumber for a water leak in the bathroom and got almost an immediate response from Robert! Who sent Noah to my house at 1300! They were both so kind and honest. Turns out it’s just a caulking issue. They didn’t try to upsale. I appreciate them so much! And fyi Noah loves his cats thank you so much!
I recently had a concrete slab leak down below the wall between my garage and home. After my plumber was able to locate the leak, he contacted Dry Star. Dry Star came out quickly, dried out the damaged wall area, and worked with my plumber and insurance company and quickly took care of the issue, repairing and finishing the dry wall. I am very happy with all that Dry Star did to finish this project. I was NOT happy with their billing process. They used two separate invoices and both were not from the same address. I paid the DryStar (as signified) on the invoice, only to find there was a second invoice. It was very confusing and I stressed to them I was not happy with their billing process!!
- 3045 N Norfolk, Mesa, AZ 85215
- Commercial Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Green Roof
- TPO Roof