- 1819 Pacific Ave S, Long Beach, WA 98631
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Metal Roof
About the Business
What people say about “Dr. Roof, Inc”?
The majority of customer reviews for Dr. Roof are overwhelmingly positive, highlighting exceptional service, communication, and quality of work. Many customers praised the company's transparency and willingness to address issues promptly, with frequent communication during projects. The crew is consistently noted for their professionalism, punctuality, and thorough cleanup after jobs. While there was one negative review mentioning issues with warranty claims, it appears to be an outlier in an otherwise stellar feedback landscape. Overall, Dr. Roof is highly recommended for their reliable service and craftsmanship.
What Users Like The Most
- They communicated with us daily and gave us updates as they became available.
- The crew doing the work was very prompt and the quality of the work was excellent.
- They sent a team out to replace the lower flashing with a longer/taller one at no cost to me.
- The workers were great at what they did and cleaned up after themselves very well.
- If I had questions, I got the right person on the phone and the right answer fast.
What Users Like The Least
- Was told manufacturing defect by adjuster, all under warranty. BIG NOPE.
- They put in the plastic, then proceeded to blame heat.
Recommended Reviews
We had a roof that was installed by Home Depot contractors 10 years ago and has been leaking excessively inside our house. We talked to different local roofing companies to resolve this and most of them seemed to just offer a simple patch without really knowing what was causing the leak. Dr. Roof was honest up front about the extent of the damage so we went with a full reroof on the front side of our house. You never know what is underneath until you rip it off. The damage was much more extensive then the other companies were claiming and if we did not go with Dr. Roof's suggestion, we would have still had an issue but just threw $1000's down the drain. So, their assessment was spot on with the issue.
Now, the work. Their team was so professional and great to work with. I highly recommend them! They showed up on time, did the work and cleaned up afterwards. They also provided a lot of great photos of the damage to aid us with our insurance claim. We had some issues at the end of the project and they came out and resolved everything to exceed my expectations.
It's hard to trust companies nowadays but our experience with Dr. Roof sets a standard for how I hope other home repair shops will meet. I recommend them to my friends.
Dr. Roof does windows too! We had 14 windows replaced as well as a water damaged wall repaired and the Dr. Roof team did an amazing job. They communicated with us daily and gave us updates as they became available. They cleaned up nightly and were fast and efficient. Highly recommend!
We had some roof repairs and maintenance completed by Dr. Roof. Erik, who came out to do the initial quote was extremely helpful and explained things very well in regards to what maintenance items he would recommend. Scheduling the repair work was easy and the crew doing the work was very prompt. The quality of the work was excellent. I've recommended Dr.Roof to friends for both large and small jobs and they have had the same experience.
Company Locations
Head Office
- 1819 Pacific Ave S, Long Beach, WA 98631
- Commercial Roofing
- Residential Roofing
- Free Estimates
- Licensed & Insured
- Metal Roof