- 600 E Michigan Ave, Saline, MI 48176
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Chelsea Lumber Company”?
Customer feedback for Chelsea Lumber is mixed, with many praising the quality of products and expertise of staff, while others express disappointment with customer service and communication. Several reviews highlight the helpfulness and knowledge of certain employees, particularly in project management and design. However, recurring issues with rudeness and lack of follow-through on quotes and appointments have led to frustration among some customers. Delivery service is generally noted to be efficient, adding a positive aspect to the overall experience.
What Users Like The Most
- Their 3D rendering tool is super handy.
- The staff was very friendly and helpful.
- Always great advice and guidance, a fantastic local resource.
- I would send everyone building a deck to Chelsea Lumber.
- Chelsea Lumber is great! We bought a complete set of kitchen cabinets and countertops through this store.
What Users Like The Least
- Nobody offered any assistance and the staff at the counter today was rather rude.
- Unfortunately no one ever got back to us.
- I still don't even have the estimate promised.
- The customer service left a bit to be desired.
- Mike Kemp stood me up for my appointment to measure.
Recommended Reviews
I definitely would not say anyone went out of their way to be welcoming, kind or helpful. nobody offered any assistance and the staff at the counter today was rather rude and scoffed when asked for guidance/ directions.
I’m only leaving the review because typically i would walk into a store and if an employee is starring at you they would typically say hello or ask “what can i help you with?” or “what are you looking for” but i was greeted with silent starring and rude attitudes like they wanted me to go away and it was a really weird experience.
Chelsea lumber helped me design and build my 22x32 pole barn. Their 3D rendering tool is super handy. I am thrilled with how it turned out. A huge shout out to Charlie Ruiz who managed the project and did an outstanding job. He greatly improved things by making several design suggestions such as increasing the height and going with scissors trusses to allow a greater loft area. This is my second Chelsea Lumber pole barn in 30 years. They are the best.
Counter help was great good service on the counter yard help very poor five guys riding around on high lows nobody helping the customers
Company Locations
Head Office
Branch Offices
- 600 E Michigan Ave, Saline, MI 48176
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated