- 2794 Evans Wy, Johns Island, SC 29455
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Slate Roof
- Green Roof
About the Business
What people say about “Charleston Handyman Solutions”?
{
"summary": "Customer feedback about Charleston Handyman Solutions is mixed. While many reviewers appreciate the promptness, professionalism, and quality of the service provided, a notable number of customers express frustration over communication issues, including missed appointments and lack of responses. Positive reviews highlight the company's responsiveness and willingness to tackle challenging jobs, contrasting sharply with the negative experiences of those who felt their time was disregarded. Communication and customer service appear to be areas needing improvement, as several users reported feeling ignored after reaching out for assistance.",
"liked": [
"Amazing service. Came and fixed my broken fire alarm.",
"Extremely responsive and available within days. Very pleased with the work.",
"Mike responded to my phone message promptly, showed up when he said he would, and got the job done properly.",
"He was friendly, made sure to clean up as he went and priced his work fairly.",
"Mike was able to drill, stabilize, and align the mount and TV within 20 minutes."
],
"disliked": [
"Two days went by and no response or returned calls.",
"I can't speak to the quality of the work because my appointment was canceled day of.",
"No show for pre-coordinated appointment and would not answer any texts or phone calls.",
"It wasn’t easy to find a time convenient for him to come out and fix some wet spots.",
"My calls and texts to reschedule went unanswered."
]
Recommended Reviews
We had a representative come to our house to give an estimate from damage from another company. It was discussed that an option of payment could be from the third party company that did the damage. They were very confident in the job and assured an estimate that night. Two days went by and no response or returned calls. I made one last attempt and left a voicemail asking for an explanation. I received a text not even a phone call saying they were passing on the job due to a third party potentially paying them. Even though it was discussed we could pay them and be reimbursed from the third party. It would have been so easy to communicate they were not comfortable taking the job. In any case no problem they didn’t take the job but the lack of or no communication is so unprofessional.
Amazing service. Came and fixed my broken fire alarm. He was friendly and very funny, and was very quick and helpful. Will be a returning customer!
He was very informant and provided great detail on the installation. And he mad me laugh very humorous guy. I recommend him if you want professional work done.
- 2794 Evans Wy, Johns Island, SC 29455
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Slate Roof
- Green Roof