Cascade Autocenter

I had a great experience buying my car here. The process was quick, and easy.The staff was friendly and professional!

While it did take awhile to get my windshield replaced to no fault of the dealership, Greg was on top of it keeping me informed of any updates. I also received a rental car for the day, which really helped. Thanks Greg!!

They took care of my vehicle and did anyone amazing job. They communicated with me on every step of the way. Very friendly as well.

Mark was amazing. After four years in an EV, transitioning back to a truck felt overwhelming, and we were pretty disconnected from the market. Mark guided us through the process with patience and real-life experience, helping us compare options based on our family size and needs.

There was a lot of back-and-forth, but he never rushed or pressured us. He made it clear that his goal was to provide honest information so we could make an informed decision—and that’s exactly what he did.

Mark truly listened to both my and my husband’s needs and preferences, and even helped us communicate more clearly throughout the process. Thanks to him, we ended up with the perfect midsize truck and a great buying experience.

My wife and I recently had the pleasure of working with Mark Lenicka at Cascade Autocenter, and we genuinely could not be happier with the entire experience. From the first conversation to driving off the lot, Mark made us feel heard, respected, and truly supported. With over 35 years of experience in the Wenatchee Valley, he brings an unmatched level of knowledge and care, and it shows in every part of how he does business.

We came in looking for one vehicle, and instead, left with two vehicles, a beautiful GMC Sierra and a spacious Chevy Suburban. Mark took the time to understand our goals, what we needed for our family, how we use our vehicles, and what budget we were comfortable with. He wasn’t just trying to sell us something, he was committed to helping us find the right fit on every level. There was no sales pressure, no runaround, just thoughtful guidance and a true sense of partnership.

The entire Cascade Autocenter team was outstanding. From sales to finance to the lot, every person we interacted with brought professionalism, warmth, and a clear sense that they genuinely cared. The process was smooth, well-organized, and completely transparent. We never felt rushed or confused, just well taken care of.

We have to give a special thank you to Mark Lenicka. He is the real deal, incredibly knowledgeable, patient, personable, and sincere. He made what could have been a stressful process feel comfortable and exciting. Thanks to him, we drove away with two vehicles that we’re proud of, and we’re already looking forward to coming back in the future.

If you are even thinking about a new or used vehicle in North Central Washington, we can’t recommend Cascade Autocenter enough. And if you want someone who will actually listen, advocate for you, and help you make the right decision, ask for Mark. He’s exceptional. We are grateful for this experience and thrilled to be part of the Cascade family.

Mark was amazing. He really worked hard for me. Made me so happy. Keep up the great work. Thank you

had an appointment at 9 am to get my air conditioner looked at I dropped my car off they said they would call me at let me know what was going on, 5 pm rolled around never heard from them. stopped by to pick up my car lucky for me the sales department was still open and I was able to take my car home. The gentlemen had no clue what they diagnostic was, he just said call back Monday. After reading some reviews looks like the service department has an ongoing problem with not calling customers back and needs to do a better job of this!

Mark is great! A complete joy to work with. He cared about what I wanted and took time to answer all my questions. So much fun. Thank you Mark for making this a wonderful experience

Lucas was awesome! Asked a lot of questions to understand exactly what my wife was wanting, found a car that she loved and made sure to keep us within our budget! Thanks Lucas!

This was the most amazing experience that I received from Mark at Cascade Auto Sales. Mark listen to my situation and provide me with a great experience of support and business. I highly recommend and forever be grateful ❤️

Buying a new car can be very intimidating but Mark T made me feel very relaxed and was very helpful in answering my questions and working thru the Financials as well. I would recommend Mark to anyone!

At NCW Event Rentals, we recently purchased a new Chevy Silverado 3500 LTZ work truck and a Subaru Outback from Cascade Auto Center in Wenatchee, WA, and we couldn’t be happier with the experience!

Mark Lenicka is the best salesman at Cascade Auto—he truly goes the extra mile. He helped us find the perfect truck for our business needs and made sure we got a great deal on both vehicles. As a business owner, that kind of support means everything.

Our team at NCW Event Rentals depends on reliable vehicles to deliver rental equipment and set up events throughout North Central Washington. The Silverado 3500 LTZ is a perfect fit—durable, powerful, and ready for long days on the road.

We also added a Subaru Outback to our personal lineup and absolutely love it—perfect for mountain drives, family trips, and daily errands.

If you’re a business owner in Wenatchee or the surrounding area, looking for a work truck, delivery vehicle, or a reliable ride, we highly recommend Cascade Auto Center—and make sure you ask for Mark Lenicka!

Thanks again to Mark and the Cascade team from all of us at NCW Event Rentals!

We recently bought our Chevy Silverado 3500 LTZ from Cascade Auto Center in Wenatchee, Washington, and had an outstanding experience!

Mark Lenicka was our salesman, and he made the entire truck-buying process smooth and stress-free. He was incredibly knowledgeable, transparent, and truly listened to what we needed. Mark helped us find the perfect Silverado 3500 LTZ—fully loaded, powerful, and ideal for both towing and everyday use.

If you’re in the market for a Chevrolet truck in Wenatchee or North Central Washington, we highly recommend Cascade Auto Center. Their selection of Chevy Silverado 1500, 2500HD, and 3500HD trucks is impressive, and the customer service is top-notch.

We couldn’t be happier with our new LTZ 350 and the service we received. Thanks again to Mark and the entire Cascade Auto Center team!

Mark has been amazing to work with. He guided me through the process and made it easy for me. My situation was complicated and Cascade Auto Center took the time to work with me. Mark kept checking on me and providing updates without being pushy. He respected my need for time and space to get things worked out with my accident and was able to assist in any way he could. He made the car buying process go successfully and quickly. He also took extra care with the vehicle I was purchasing which made me feel even more at ease with making the right decision.

We highly recommend Leo! He answered all the questions we had and made the process of purchasing smoothly. Will definitely refer family and friends to him.

Mark was excellent to work with and I appreciate everything the dealership and Mark did for me to get me into my new Subaru

I have owned my GM Envoy since 2003 with 304K miles. I take a lot of pride in maintaining my vehicle. Pablo was fantastic. I brought my vehicle with a recommendation from Les Schwab to replace a tie rod. I brought it in and the work was needed to replace the tie rod. My husband, Rob, drove the vehicle home after it was repaired and said the vehicle drove like new. Thank you Cascade Auto GM-Chevy. We highly recommend your business to our friends and family.

Needed a new car for my wife, came down to Cascade Auto Center. Compared to other car buying experiences this was a world different. Mark Trefry was our salesman. He was friendly and made it super easy.

Mark Trefry at Cascade Auto Sales is the most outstanding, honest and sincere car salesman I’ve ever encountered. He made our car shopping experience very pleasant. Highly recommend you go see Mark if you’re in the market for a new or used vehicle. Thank you Mark❤️

Took my Kia to Cascade and it looks so good. They really did a great job and explained everything to me. Would totally recommend this bodyshop

Lucas Gardner is a great salesman. He worked hard to make sure I left with the car I wanted and with also worked hard to make sure it was affordable. Recommend Lucas to anyone looking to buy a car.

Best service ever from Tyler, Pablo and Jake!!! Would come here again. These gentleman were kind from the very beginning. Thank you so much cascade!!

Lucas at Cascade Auto center in Wenatchee was amazing sales person. I was just going to look but he was so positive and helpful and kind, k owledgeable and made it so easy and great price out the door. I’d been thinking I wanted a new car but thought the process would be too daunting and laborious. Not at Cascade auto and with Lucas and then Ted in billing. So pleasant and simple and quick. Then the next day Lucas drove my new car 50 mins. to me in Chelan and didn’t leave until all my questions were answered. Then he took the bus home. The most delightful intelligent knowledgeable young man. I’ll buy next car there and send everyone to Cascade Auto enter, 5 star all the way.

Roman was excellent! He put me at ease, gave me a great deal...a deal I couldn't refuse! And he didn't even use a gun or Luka Brazzi! Honestly, he was great! He knows his product, knows the rules of salesmanship and I truly feel I left Cascade Auto, not only the car I wanted, but the price I wanted. This was one of the easiest new car purchases I've made in my lifetime. I would and will recommend Cascade Chevrolet and Roman Guzman to anyone who asks!

Great experience, third vehicle we have purchased from Cascade Chevrolet. always pleasant and hassle free. Cord was a great help with juggling my and I's work schedules.

Team at Cascade was awesome to work with, very professional and friendly. Communication through the whole process was excellent and quality of work is exceptional. They worked closely with our insurance and completed repairs much sooner than expected. Highly recommend body shop at Cascade Auto Center.

Hi Eric Dalbeck
I did have problems with my Chevrolet Trax. When I complained about not drivable on my way home from after a new battery put in. When I couldn’t drive my car again. You brought a loaner and finally got my car drivable. It took awhile but I now have my car fixed. Thanks Eric and Tyler

It was fast and the price came in below what was quoted so I was very happy! The people were great and it was done at the time it was promised, so thank you!

I had a great buying experience at Cascade Auto. As a first time car buyer, Tony provided me with a ton of information about the pros and cons of different options. He was very honest and not trying to push me to buy anything, he actually convinced me not to buy a more expensive car based on my needs. He even stayed late for two nights in a row because of the time I got off work. Im very happy with the service and definitely trust Cascade Auto for accurate car service and information in the future.

Manny was awesome. He walked me through the process, spent a ton of time helping me with adjusters, clearly estimated what could be realistically done within my budget, gave me an estimate, and executed the repair within a couple hundred dollars of what he said. It all went very smoothly and my car looks great now. Very happy!

Shoutout to Cascade for always being there to tackle any issue! Best place in the valley for Chevy service! 10/10!

Booked an appointment over a week ago for Friday morning to look at my car. We're leaving to travel back home on Sunday, so the appointment was needed to be taken care of ON THE DAY WE BOOKED IT FOR. We received no contact throughout the day about if our car was ready or not. (Even though we called to check, and they didn't return our call). We came by in the evening to pick it up, and as it turned out, they hadn't even LOOKED at the car. If we hadn't gotten it by their closing time, they would've kept it locked up all weekend (without telling us), and we wouldn't have been able to leave on time. Terrible customer service, worse communication, and a waste of time, money, and a day I could've sent it to any other shop in town.

I had my 2019 Sierra 3500 crew cab in the body shop to repair both drivers side doors after they were crunched in. It took longer than initially estimated (some unforeseen things came up), but the staff were great at communicating what was happening and keeping things moving along. The truck looks as good as new!

After dealing with another Chevy dealership who couldn't get us the car we wanted. We went online and found out that you had it. I'm so glad we did the vibe here was so much better. Very friendly like a family. It was totally worth the 4 hour drive.

I could not be more happy about my new Subaru! I felt that my needs were taken care of in a timely manner and with kindness. Taylor Morehouse was so helpful and very comfortable to chat with regarding my rig. I’ve never felt better about a test drive and purchase. ❤️ Thank you Cascade!

I appreciated the short notice appointment to change my oil and rotate tires. I called the day prior, I was able to drop off at 9am the next day. the truck was ready to go in just over an hour. Nice work!

Our experience at Cascade Chevrolet once again was a positive one from the time we arrived at the dealership to when we drove off the lot with our new Chevy Tahoe Premier. Randy our salesman was professional, knowledgeable & patient. Randy exceeded our expectations as he has done for us in the past with our last vehicle purchase. Mark Burwell our finance manager, was efficient, knowledgeable, took time to explain all purchasing options which was greatly appreciated.

Really nice... all professional, the service dep takes the time to listen to your issues with concerns and then get answers for you. Great job Dahlbeck and staff.

I found a vehicle that was located in another town, I inquired with Cascade Auto if they still trade vehicles. Mayra was unsure but did question and got back to me promptly with a yes. I worked with Angel and his sales manager and it was a pleasant experience. If you are thinking about buying a vehicle, contact Angel. Thank you.
Jay Smith

They were courteous and thorough and handled a difficult situation with respect for the customer (me). I was pleased with the outcome.

Horrible service department, they never return your calls. They are very friendly in person and pretend to be helpful and ready to work but as soon as you leave the building it’s like no one works in that Subaru shop anymore. You call and it goes straight to voicemail. You leave voicemails and no one returns the calls. I requested for a new advisor to take over my account but they only had 2 guys to advise so I was unable to get a new rep to help with my car issues. If you’re closer to another Subaru service I would highly advise you to go elsewhere with your work rather than coming to this shop. This is the only shop close to my area so I really have no choice but to keep going back.

My brand new Toyota Tacoma was hit in Seattle and I brought it back home to the best auto repair place in this valley. All the guys are sincerely helpful, honest, professional and kind. I was kept informed at all times about the timing of the service. The service is spot on every way. Thanks to all of you!!! Well done!

I waited 2+hours for an oil change to be completed. I arrived on time, even early and got right in. I then waited, and waited, and waited. There were no issues with the car so still don’t know what happened. They apologized at the end and were nice enough. However in my mind this was way too long for a simple process.

When I purchased my vehicle, I also purchased an extended warranty. My extended warranty was not honored, and this makes your dealership and GM look bad. I have a diesel engine that needs DEF for the exhaust system like all diesel trucks. I always maintain my truck and put DEF in the reservoir and somehow, it's my fault that the exhaust system had mechanical issues and you guys blamed me and the BlueDEF Platinum manufacturer stating that the DEF didn't have the proper concentration. I went back to Jerry's/Napa on Wenatchee Ave. and they confirmed that all their products were within their expiration and would have had to pass all testing. I believe this is a total cop-out because you don't want to honor the warranty and fix my truck like you should. Instead, I had to pay $1,400 after purchasing a several thousand-dollar warranty hoping I would have peace of mind in case something went wrong with the used truck that I purchased. I've bought 2 trucks from you, totaling over $80k, and would expect to be taken care of as a customer of your dealership. If this is how your extended warranty customers are treated, then I will no longer purchase your vehicles and will take my business elsewhere. I expect to hear from someone at Cascade Dealership or GM and make this right.

I could be here all day to give major props to the sales & finance team. A special thank you to Tony & Dave. Tony was the kindest, most knowledgeable and sweet man. You could tell he was genuine and wasn't a pushy car salesperson. He thoughtfully listened to what I wanted, answered my questions and really helped me into a vehicle. I went 5 months with no car because a drunk driver hit me and totaled my car. I didn't think I would be approved for a vehicle but between Tony & Dave working with different fiance companies I was approved and able to get the van I absolutely love. They gave us coffee, bottler water and apples when we there. Hands down the BEST car buying experience!

I purchased a used vehicle from Cascade Auto. Very fair pricing. I found that their list prices were pretty spot on with Blue Book. Great experience in negotiating final deal with them. I came in below Blue Book on my final price. Only time I felt pressured was with finance guy trying to add tons of extras, i.e. extended warranty, windshield protection, etc.

I couldn't be happier with my new Chevy Equinox, or the amazing staff! Everyone I spoke with was amazingly friendly! I must give special mention to Tony, and both Mark B. & Mark L. They went above and beyond to guarantee an exceptional experience! I can't thank you enough! Cascade Autocenter should be your first choice for servicing, or purchasing a vehicle!

I had to take my car in for them to replace a part, and my experience was fine: they scheduled it quickly, the time it took them to complete it was as expected, and I was satisfied with the work they did. A few months later, I noticed something hadn't been put back together on my car perfectly. I called them, the manager had me come in as soon as I could, which was the next day, and they fixed it back to perfect in less than a half an hour. While they were working on my car, they offered me a ride to the mall, which they provided, and the driver picked me back up and brought me right back to my fixed car. Everyone was very friendly and helpful and I would take my car back there any day. Thanks so much you guys for a great experience out of the dreadful feeling of car trouble!

I brought an issue diagnosed by another dealer and asked if Cascade could beat the cost. It was a lot of money to fix so I was concerned about the bill. The service technician quoted me a better price and made me feel well taken care of. He made me feel like they wanted my business, not just another customer.

Eli our service advisor was excellent. We were waiting for parts for several weeks, and he was always sending me texts with updates. Once the parts arrived, he scheduled our service appointment. Kudos to a great employee!

Each person we dealt with in the service department was very kind and friendly. That is something that we appreciate.

It just doesn't seem possible for this GM dealership to actually charge their advertised service prices. They always charge much higher. And any time you bring a coupon that GM has mailed or emailed to you, the price goes up more before the coupon comes off. Fed up with these bait-and-switch scams. I've driven nothing but GM for 40 years. May finally be time to trade in my Buicks and Cadillacs for something from trustworthy brands.

Update... after the last service I found that they left my air filter cover off. It was several weeks before I opened my hood and saw that they never did the basic job of putting the air filter cover back on. There's no telling what kind of debris was sucked into my engine during that time. Cascade is way too pricy for such shoddy work.

As always Mark W and Tyler are great to work with. I feel confident that my vehicles are taken care of, and the work is performed to the highest standards.

My experience purchasing our new vehicle from Cascade Autocenter and more important from one of the people who make Cascade Autocenter what it is, Randy Roberts was a very exceptional experience in receiving 5 STAR customer service. Randy is not only very up to date in what each vehicle we looked at had to offer but was very professional in handling the sale and delivery. From the time we chose the vehicle we wanted to purchase Randy worked with us through the entire process from the sale to the delivery.

Thank you Cascade and Randy