- 2 Brownsfield Wy, South Charleston, WV 25303
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Building & Remodeling Warehouse”?
Customer feedback is mixed regarding the company's service and communication. While some reviews highlight successful installations and knowledgeable staff, others express frustration with delayed estimates and poor follow-up. Several customers reported needing to repeatedly contact the company for updates, which negatively impacted their experience. The inconsistency in service delivery has led to significant dissatisfaction among some clients.
What Users Like The Most
- From the initial appointment to measure and quote to the final clean up, I was happy with the results.
- The staff is very knowledgeable and went out of their way to get a number of items ordered that needed additional attention.
- I would recommend this over any big box store as the service is taken to the next level.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I had four windows installed with no issues through the process. At completion I requested an estimate for fashia and gutters and two more windows. I’m still waiting months later for the fashia portion estimate but did receive the gutter portion . I’ve been actively relentlessly pursuing by calling and texting and leaving voicemails for four weeks now to obtain the fashia estimate and to pay for the two windows to be ordered and installed. Mike Sean , and Rita have all told me by phone for two weeks they will call me same day or next to give estimate and get windows ordered. I m assuming they do not need my business
They installed a roof on my house a little over a year ago. From the initial appointment to measure and quote to the final clean up, I was happy with the results. Price was in line with the 3 other quotes I received.
Run away fast! You have to call them to make them do their job. When you call, they tell you something is on backorder, but funny thing is, it was installed last week and you were calling about something else. Left hand doesn't know what the right hand is doing. They tell you that they will call to set up an appointment and they just show up at your house. When they show up and you aren't there, they call you and act like you are putting them out because you aren't home. Items that are needed for the install are not all ordered (requested no less than 8 times) and then when they are finally ordered (6 months later) other things are now installed in the way and has to be scabbed in (looks horrible). When you ask if they are going to finish part of the project, the sub has no idea what you are talking about. I've given up asking and I'm going to have to finish two of the projects myself. You don't get a choice in finishes and the FEW choices you get, yeah you won't get what you ask for. Had to return 3 items to Lowes to get what I asked for and had to pay the difference out of my pocket because they always purchase the cheap contractor-grade pale pine or chrome. If you like pale pine and cheap polished chrome and having to wait 8 months for your install to be completed then this is your company.
- 2 Brownsfield Wy, South Charleston, WV 25303
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates