Logo of Building & Remodeling Warehouse

Building & Remodeling Warehouse

  • 2 Brownsfield Wy, South Charleston, WV 25303
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Building & Remodeling Warehouse, we pride ourselves on our versatility and technical expertise, capable of handling both residential and commercial projects with ease. Located in South Charleston, West Virginia, we specialize in a comprehensive range of services, including roof waterproofing, gutter installation, rubber roofing, and flat roofing. Our team is adept at managing complex projects from start to finish, ensuring that every detail is meticulously addressed. We understand the importance of organization and consistency in delivering high-quality results. Our commitment to attention to detail is evident in every project we undertake, from soffit and fascia services to slate and green roof repairs. We aim to provide durable solutions that offer long-term value to our clients. With our strong project coordination, we ensure that even the most intricate jobs are completed thoroughly, reflecting our dedication to excellence in every aspect of our work.

What people say about “Building & Remodeling Warehouse”?

Customer feedback is mixed regarding the company's service and communication. While some reviews highlight successful installations and knowledgeable staff, others express frustration with delayed estimates and poor follow-up. Several customers reported needing to repeatedly contact the company for updates, which negatively impacted their experience. The inconsistency in service delivery has led to significant dissatisfaction among some clients.

What Users Like The Most

  • From the initial appointment to measure and quote to the final clean up, I was happy with the results.
  • The staff is very knowledgeable and went out of their way to get a number of items ordered that needed additional attention.
  • I would recommend this over any big box store as the service is taken to the next level.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Average 2.6
Out of 5 reviews
5 stars
4 stars
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1 stars
Show first:
Jeannie Magoun
Sep 9, 2021

I had four windows installed with no issues through the process. At completion I requested an estimate for fashia and gutters and two more windows. I’m still waiting months later for the fashia portion estimate but did receive the gutter portion . I’ve been actively relentlessly pursuing by calling and texting and leaving voicemails for four weeks now to obtain the fashia estimate and to pay for the two windows to be ordered and installed. Mike Sean , and Rita have all told me by phone for two weeks they will call me same day or next to give estimate and get windows ordered. I m assuming they do not need my business

Chris Crum
Dec 9, 2018

They installed a roof on my house a little over a year ago. From the initial appointment to measure and quote to the final clean up, I was happy with the results. Price was in line with the 3 other quotes I received.

SC Parent
Feb 12, 2018

Run away fast! You have to call them to make them do their job. When you call, they tell you something is on backorder, but funny thing is, it was installed last week and you were calling about something else. Left hand doesn't know what the right hand is doing. They tell you that they will call to set up an appointment and they just show up at your house. When they show up and you aren't there, they call you and act like you are putting them out because you aren't home. Items that are needed for the install are not all ordered (requested no less than 8 times) and then when they are finally ordered (6 months later) other things are now installed in the way and has to be scabbed in (looks horrible). When you ask if they are going to finish part of the project, the sub has no idea what you are talking about. I've given up asking and I'm going to have to finish two of the projects myself. You don't get a choice in finishes and the FEW choices you get, yeah you won't get what you ask for. Had to return 3 items to Lowes to get what I asked for and had to pay the difference out of my pocket because they always purchase the cheap contractor-grade pale pine or chrome. If you like pale pine and cheap polished chrome and having to wait 8 months for your install to be completed then this is your company.

Ashley Atkins
Aug 10, 2016

Whoever left the last review must have been the owner because I experienced nothing of the sort. I ordered a set of double glass doors with a half moon window for my entryway on April 4th. I was told it would take two weeks to get the order. Come 6 weeks and no word I call and Scott informs me that the doors are on backorder. Come two more weeks, still no word, I call again and the doors and window are in and we make an appointment to install. The doors get successfully installed and I am told that the window was broken while being loaded on the truck and they will reorder. After waiting patiently for 6 weeks I call and ask Scott where my window is, his response, "Oh it's here are you ready for it?" Well duhhhh!!!!! So they come to install and the window is two inches to big even though they came out and got their own measurements. They reorder and once again I am calling to make them do their job .....since they seem to not have my number or don't care since they have my money .....and they make an appointment to install. Get an actual call the morning of installation to inform me that the installer noticed a crack while loading the window so it will need to be reordered. Come a week later the window actually gets installed. I mentioned the "crack" the installer noticed the week before and he had no idea what I was talking about. He said they had to cancel my appointment because the window did not get reordered and that was the lie they came up with. I paid for everything on April 4 and the window was installed on August 8. Over 4 months.

Tony Pedro
Jan 28, 2016

I was able to use BRW for variety of items from BRW for both residential and commercial. JeldWen windows decking and railing projects. The staff is very knowledgeable and went out of their way to in getting a number of items ordered that needed additional attention is placing special orders. I would recommend this over any bit box store as the service is taken to the next level and if you can't find something they will point you in the right direction.

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 2 Brownsfield Wy, South Charleston, WV 25303
  • Commercial Roofing
  • Industrial Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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