Builders FirstSource - Longview, WA
- 642 Commerce Ave, Longview, WA 98632
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof
- Green Roof
About the Business
At Builders FirstSource, we pride ourselves on our versatility and technical expertise, enabling us to tackle a wide range of projects for both residential and commercial clients. Located in Longview, Washington, we specialize in emergency roof repair, gutter cleaning, and roof water damage repair, ensuring that we can manage complex tasks from start to finish with precision and care. Our commitment to organization and attention to detail sets us apart in the industry. We understand that every project requires a coordinated effort to deliver durable, high-quality results.
Our team is dedicated to providing long-term value for our clients, ensuring that each job is completed thoroughly and efficiently. Whether you need immediate assistance or are planning a larger project, we are equipped to meet your needs with reliability and professionalism.
What people say about “Builders FirstSource”?
Customer feedback for Builders FirstSource is mixed, highlighting both commendable and disappointing experiences. Many reviews praise the excellent customer service, particularly from staff members who are noted for their knowledge and willingness to assist. Positive remarks frequently emphasize timely delivery and competitive pricing, contributing to a favorable impression of the company's service. However, some customers reported issues with product quality and inadequate responses from front desk staff, suggesting that communication and product inspection may need improvement. Overall, while the customer service shines, there are notable concerns regarding product condition and staff knowledge at times.
What Users Like The Most
- Excellent customer service with knowledgeable staff who go above and beyond.
- Timely delivery and a fair price on quality products.
- Polite employees willing to help with various needs.
- Large store inventory with small-town service.
- The yard crew is always helpful and efficient.
What Users Like The Least
- Received poor-quality lumber with significant damage upon delivery.
- Inadequate responses from front desk staff regarding product inquiries.
- Some products were not available, and the staff could not assist effectively.
Recommended Reviews
I'm sorry to say, this is the first negative review I have ever posted. So disappointed with Builders FirstSource. Ultimately, though, this was our bad. We ordered a delivery of lumber for a garden fence. They had stock, made the delivery on time, but we REALLY should have inspected what they sent. The 4x4s, especially, were in very poor condition. One had cracks running on one side from top to bottom, another had black spray paint on it. There were areas of damage on almost every post. One of the 2x4s was so warped we later bought a replacement from Lowes. Our post installers never said a word and put the posts in as is. We STRONGLY recommend that you choose your lumber yourself before having anything delivered. Otherwise, you won't thank Builders FirstSource for what they send you, and neither will your project.
This is a great Lumber yard ! We ordered new windows for our house, Cory helped us both times . We had an excellent experience with Cory ! He was very helpful and patient with my wife and I. He was very good about calling when the windows came in from the Milgard plant, We got a fair price on the windows and we are glad to deal with a local company. I highly recommend Builders ! We will use them again and thanks Cory for all your great help !
Very happy with Builders firstsouce they have excellent customer service. Cory is great. He always answers our questions and gets our quotes back same day. If he doesn’t have something we need he goes above and beyond to find it for us. Always professional and pleasant.
GMBarnett Construction
137 locals recently requested a quote
Company Locations
Head Office
Branch Offices
- 642 Commerce Ave, Longview, WA 98632
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof
- Green Roof
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