Baker Lumber Co, Inc.
- 311 Pine St, Kelso, WA 98626
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
At Baker Lumber Co, Inc., located in Kelso, Washington, we pride ourselves on our extensive range of services tailored to meet the needs of both residential and commercial clients. Our expertise encompasses emergency roof repair, roof vent installation, waterproofing, skylight installation, gutter installation, and gutter repair. This versatility allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously attended to. Our commitment to organization and consistency is reflected in the high-quality materials we offer, setting us apart from larger chain stores.
We understand the importance of building strong relationships with our community, and our knowledgeable staff is always ready to provide personalized assistance. Whether you are tackling a small repair or a significant renovation, our well-coordinated team is dedicated to delivering durable results that offer long-term value.
What people say about “Baker Lumber Co, Inc.”?
Customer feedback about Baker Lumber reflects a predominantly positive sentiment, highlighting the expertise and friendliness of the staff. Many reviews commend the high quality of materials compared to big chain stores and appreciate the personalized service provided. While there are some concerns regarding communication and delivery timelines, overall, customers feel valued and supported throughout their experience. The store's commitment to the community and willingness to assist customers of all experience levels further enhances its reputation. However, there is a cautionary note about consistency in service, particularly in relation to order accuracy and communication.
What Users Like The Most
- Everyone is so nice and helpful and the quality of materials is so much better than the big chain stores.
- Great place for building supplies. Baker Lumber is locally owned with knowledgeable employees who know what they are doing.
- The staff is extremely helpful and knowledgeable.
- They'll let you pick out your lumber for small projects or deliver it without a hassle for larger ones.
- Their lumber is the best in the area and their prices very competitive.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
In this day and age just being the "local" business doesn't cut it. It's great that there is a strong clientele with the older generation, but rapore with the younger is as important. The customer service here is great, if you are a regular of this store for 20+ years. My experience is just grumpy men who don't make you feel welcomed. Today will be the last day I shop there, I would much rather pay more at home depot just to get friendlier staff.
The icing on the cake is asking your staff to cut wood for me, to be met with resistance and to feel like I was asking to much. You have a saw, with more than enough room. I have a jigsaw that sucks for cutting wood. I left and now am cutting my own wood with a jigsaw.
The Baker family and staff are a stable in our community. Everyone is so nice and helpful and the quality of materials is so much better than the big chain stores. If you have a question, They provide prompt 1 on 1 service and help without wasting your precious time. I always build with Baker and you should too if you want straighter wood, faster service, and better quality materials at competitive prices for all your building needs!
The woman my husband talked to when he called was unhelpful at all. He called in advance to make sure I would just pay and then get the stuff needed without needing to go to the other building. But, when I got there, they didn't have any idea what I was talking about. The guy that assisted me was helpful though but I have to drive to the other building to get the stuff my husband needed. Being someone who is busy makes this first experience not so awesome at all.
137 locals recently requested a quote
- 311 Pine St, Kelso, WA 98626
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
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