Bouchard Cleaning & Restoration

Good 1.0 (2 reviews)

Augusta, ME 04330
Commercial Roofing
Industrial Roofing
Residential Roofing
Slate Roof
Flat Roof

Website www.bouchardcleaning.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

Leave Review

About the Business

At Bouchard Cleaning & Restoration, we specialize in a comprehensive range of services designed to address both residential and commercial needs. Based in Augusta, Maine, we focus on roof maintenance, roof vent installation, gutter cleaning, soffit installation, and slate roof repair. Our technical expertise allows us to manage complex projects from start to finish, ensuring that every aspect is handled with precision and care. We pride ourselves on our organization and attention to detail, which are essential in delivering durable and high-quality results. Our well-coordinated team is committed to upholding industry standards, providing clients with long-term value and reliability. Whether tackling a straightforward maintenance task or a more intricate restoration project, we are dedicated to ensuring that every job is completed thoroughly and effectively, serving Augusta and the surrounding regions.

What people say about “Bouchard Cleaning & Restoration”?

Customer feedback is predominantly negative, highlighting serious issues with service quality and communication. Many reviewers experienced unprofessional behavior from management and reported inadequate cleaning and remediation efforts. The lack of adherence to industry standards and effective customer support was a common complaint. Additionally, there were alarming reports of attempted fraudulent billing practices, further contributing to a lack of trust in the company's operations.

What Users Like The Most

—

What Users Like The Least

Techs left the bathroom a mess and when asked to clean the project manager explained it wasn’t his problem.
They failed the job 3 times despite having the mold expert telling them exactly what needed to be done.
They are crooks.

Services: Roof Maintenance Roof Vent Installation Gutter Cleaning Soffit Installation Slate Roof Repair

Recommended Reviews

Overall Company Rating

Average 1.0

Out of 2 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Your Review of Bouchard Cleaning & Restoration

Your Name

Your Email

What project did you need to get done?

Rate your experience from 1 to 5.

Show first:

Michael Parent

Google review

Nov 1, 2023

Hired for a mold clean. Techs left the bathroom a mess and when asked to clean the project manager explained it wasn’t his problem. After speaking with the general manager it seems there project managers are not following IICRC standards and are not knowledgeable on what they are doing. A project manager was extremely rude.

Thank you Brian for correcting their mistake and bringing a cleaning crew in. Still wouldn’t hire again. Photos of after work and how they left the area

Angela Pease

Google review

Nov 3, 2018

Hired Bouchard Cleaning & Restoration for water mitigation and mold remediation. They failed the job 3 times despite having the mold expert (hired by me) telling them exactly what needed to be done to properly remove all mold and pass inspection. I therefore fired them and went with someone else who passed first try.
5 months later they contacted my insurance claims department and tried to get paid for a false invoice. Thankfully my insurance company informed me and with my security video evidence proving they did not provide services being billed for, I did not have to pay.
They are crooks, insurance frauds, and incompetent of mold remediation.
My recommendation: do not use Bouchard and hire a mold expert (Tiffany at Inspect All Maine was a savior!).