- 206 5th St S, Great Falls, MT 59405
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Bighorn Outdoor Specialists”?
Customer reviews reflect overwhelmingly positive experiences at Bighorn Outdoor Specialists, highlighting exceptional customer service, knowledgeable staff, and efficient communication. Many customers praised the quick turnaround for repairs and the staff's expertise in outdoor gear. The pleasant atmosphere and attentive service have left a lasting impression on patrons, who feel valued and well-supported during their visits. The store's commitment to helping customers find the right products has garnered strong recommendations and loyalty.
What Users Like The Most
- Great customer service and expertise!
- Everyone is super friendly, incredibly helpful, and really easy to talk to.
- Jay knows everything about bikes and he took the time to explain things to me.
- The best customer service I have had in a long time.
- Service is Top Notch from people who actually know what they are talking about.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
One of the BEST bike shop experiences I have had in a long time, and I cannot stress that enough! Talking with Jay was a real pleasure! His depth of knowledge and customer service was incredible and honestly caught me off guard. I have been on a bike since the 60's in one form or another and have spent a lot of time with some of the best professionals in the industry and this was my first time in Great Falls. Technically I wasn't in town for the bike shop, I was simply passing through on a cross-country road trip and decided to spend the night here until my next stop. While I was here I thought I would take some time and service my bike because of the damage I had done when i was up in the Glacier National Park area. I have to be honest, I really wasn't expecting much when I only found one true bike shop in town. (For clarification, I do not consider stores like Scheels or REI as bike shops. Yes they often work on bikes, but in my experience they don't usually employ the best or most knowledgeable staff.) So when I came to Bighorn I really wasn't expecting to find what I needed, I was mostly just killing time. Finding the store wasn't easy, and when you do find it they really don't look like much from the outside. But don't let the location and terrible curb-appeal stop you from visiting this store. The customer service inside is some of the best I have ever had anywhere on any continent! They also have A LOT more selection of bikes and parts than you would expect. Jay not only helped me fix my problems, but sold me some upgrades that I never would have expected in a place like this. I know this review is long-winded, but trust me when I say there is so much more I could talk about. My recommendation does not come lightly. I could easily drop 2 stars for the terrible location, outward appearance, and lack of organization because of all the product they have crammed in a tiny space. But their service and selection of product is REALLY that good!
Great customer service and expertise! I highly recommend the Bighorn bike shop. Jason took my bike and called me within 2 hours with the details of what was wrong and the work was completed. I had my bike back and ready to roll on the same day!
Bighorn specialties is the place to go. They are true professionals and know and use what they sell. Amazing job setting up my son and I to go backpacking this summer.
- 206 5th St S, Great Falls, MT 59405
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Free Estimates
- Licensed & Insured