- 4114 E, 648 N, Rigby, ID 83442
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “ARS Flood & Fire Cleanup”?
Customer feedback is mixed regarding ARS's services. While many reviews highlight the professionalism, responsiveness, and efficiency of the crews, particularly Roman and his team, there are significant complaints about communication issues and inconsistent service. Some customers report difficulties in coordination among departments, leading to delayed responses and unmet expectations. Others express frustration over unexpected costs and poor workmanship. Despite these serious concerns, the positive experiences reflect a commitment to quality service when the process goes smoothly.
What Users Like The Most
- Roman and his crew are total rock stars.
- They quickly responded the day I called and had Roman and his crew out here the next day.
- Roman and his crew were very professional and did an amazing job keeping everything clean.
- They came after midnight with smiles on their faces and a good light attitude.
- Every person that came to my home from ARS was phenomenal.
What Users Like The Least
- They have different departments that don't communicate with each other.
- The whole way through the process the crew was late by at least thirty minutes.
- They did not even hook the water back, the pipe break underneath my house was not repaired.
- The total came back at twice that value and did not include everything that they did.
- My plumbing experience was very unprofessional.
Recommended Reviews
Had water damage in our basement due to an upstairs faucet leak. Charles took extra steps to make sure all repairs were done to our expectations. We appreciated all the crew members taking extra caution since we had just had new carpet installed.
Dealing with these people was a total mess. They have different departments that don't communicate with each other and cannot tell you when they are coming. We had four different crews that came and could not tell us when the next one would come. Gave us a bid and then the total came back at twice that value. Did not tell us that the bid did not include everything that they did.
Roman and his crew are total rock stars. My hot water heater busted and it was quite the mess. They came in and within 1 day I have hot water again. Very professional, friendly and empathetic to my situation. I can not thank them enough. So amazing!!! You don’t find this very often anymore. Great job guys
Company Locations
Head Office
- 4114 E, 648 N, Rigby, ID 83442
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated