- Bigelow
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Arkansas River Valley Roofing”?
Customer feedback is overwhelmingly positive regarding Arkansas River Valley Roofing. Many reviews praise the company's effective communication and prompt service, with several customers noting that staff kept them informed throughout the roofing process. The efficiency of the crew and their respect for clients' properties during installation and cleanup are frequently highlighted. Additionally, the team's adeptness at navigating insurance processes has garnered appreciation, making the experience smoother for clients. Overall, customers express high satisfaction with the quality of work and professionalism shown by the company.
What Users Like The Most
- Kept me in the loop with progress and pleased with the results.
- Their turnaround time was FAST! In less than two weeks we had a new roof.
- The crew was fast, respectful, and did a beautiful job cleaning everything up!
- From start to finish, Arkansas River Valley Roofing provided outstanding service.
- Chase called back within a few minutes. Came out within an hour to address the problem for me.
What Users Like The Least
- I had so many problems with the work they did (unfortunately too many to list here).
- There were so many things going wrong that I eventually reached back out.
- I was told there was full insulation in the attic, but there was none.
Recommended Reviews
Working from out of state and the staff made this easy and effortless. Kept me in the loop with progress and pleased with the results.
Arkansa River Valley Roofing was exceptional to work with!! Their turnaround time was FAST! In less than two weeks from our first point of contact we had a new roof, including time off for a National holiday and a delay while we waited for the insurance appraisal. Brian met with our insurance agent himself and insured we had thorough coverage. The crew was fast, respectful, and did a beautiful job cleaning everything up! I will recommend them to anyone needing roof work done. I will definitely contact them again!
I was a victim of the March 31, 2023 tornadoes. I was acquaintances with someone who worked for AR River Valley Roofing when I was looking for a general contractor to repair my home from the tornado.
I had so many problems with the work they did (unfortunately too many to list here due to text limits). The most egregious being no insulation being put in my attic (though I was told there was full insulation in the attic), getting paint on my brand new floors, painting over nails/hooks in walls rather than removing them, etc.
I eventually reached back out because there were so many things going wrong with the repairs they made. Initially they were responsive and made some of the repairs to their work. Then they ghosted me for 3 months. I had to reach back out to them at which time I was told "I didn't' forget about you" (They did forget about me). They came back out and put insulation in the attic, added drip edge (I'm still having issues with the soffits and fascia). They had started to address the issues with the floors and last I heard they needed to find the correct plank. I never heard back from them.
Going through the tornado and being displaced from my home for 6 months was awful enough. But then to get back into my home and see how poor their work was has added even more stress to the situation. I now have problems with my house that I didn't have because they did such an awful job. I was told I have a 5 year warranty on the repairs they made but I can't even rely on them to follow up and correct their mistakes. They made $70K+ off of the repairs to my home.
I would never recommend this company to anyone. They are not honest or direct. Their communication sucks. They seem to have a difficult time finding worthwhile contractors which is reflected in the quality of the work done. I feel completely taken advantage of by them. I have told the owner of the company this and, while, he seems earnest and genuine when I talk to him. His lack of action says otherwise.
Avoid them at all costs.
Company Locations
Head Office
Branch Offices
- Bigelow
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured