Premier Windows

If you are looking for a professional and personalized experience and want to use a locally owned business then you must go with Premier Windows. They were so great to work with and truly cared that we get the right look and style of window that we were looking for. The install was done by a professional carpenter and with attention to detail. Unlike some of the bigger name national window companies they really focus on the client and the quality of the work and selection of window. Their focus is on quality over quantity of sales. Could not be happier.

We had to replace all of our windows and sliding glass doors in our home. It came out to over 40 windows and doors in total. After two other quotes, I called Premier Windows. Their price was the best. John’s presentation was informative and gave me a sense of peace. We also had a big change on one wall from French doors to a picture window. Nelson and his team were absolutely AMAZING and professional during the install process. Nelson was so very helpful on every aspect of the install. Communication with all of the team members was exceptional! The windows and sliding glass doors are stunning and function very well! I recommend this company a million times!

John listened to our concerns prior to our purchase agreement and put together a window package that was exactly what we requested. His clear communication for ordering and scheduling made the entire process flawless and worry free. I greatly appreciated his simple and to-the-point approach.
Nelson and David were clearly seasoned professionals and also installed the windows flawlessly. It was refreshing to have an installation crew who was genuinely concerned with getting the job done properly and in taking care of our house during the removal and installation.

Premier Windows offers affordable quality windows with top notch customer service. The care and concern they show for taking care of your home while they are here are amazing. The follow through is above and beyond. I would buy windows from John and his team again in a minute!

We got quotes from three reputable window dealers in Conway. We eventually chose premier as we were more than impressed with John’s presentation and knowledge of his product. His price was competitive with windows which we believed were a step above the competition.

Nelson and his crew installed the windows. They did an awesome job and completed the job on time. Nelson made sure we we satisfied and completely cleaned up after they were done.

I wouldn’t hesitate to recommend John for windows and installation.

John and Brady were great to work with! The price didn't cost me an arm and a leg and the work done was spot on. Thank you John and Brady for the excellent service. Would highly recommend!

John was very responsive. We had a relatively simple order and he was able to provide a quote within an hour. Highly recommend.

John and crew provided great service and attention to detail with the purchase process and the installation. We have already noticed a reduction in ambient outdoor noise (e.g. loud mufflers and distant train whistles) along with reduced heat loss from the old windows. As a bonus for our plant lover in the house, the windows have improved the lighting for her year round inside gardening. Thanks again. TR

I have been considering siding and windows for several years. My house is 32 years old which I have lived in the entire time. I had gotten a few estimates over the last few years but just couldn’t make up my mind. At the recommendation of a friend I contacted John Lambert with Premier. He was very prompt on our appointment and told me things I should look for regardless of who I got to do the job. I learned so much from his visit. He left and emailed me an estimate for siding and windows. He told me he wouldn’t contact me again unless he heard from me. No high pressure sales before or after deciding. His estimate was very fair and assured me of top quality on installation. His reviews backed that up. I had my siding installed last week and windows will be after first of the year. Jim Gheen and his crew did an outstanding job on the siding. Super nice guy and easy to work with or ask questions. He was also mindful of my dogs in backyard which was appreciated. We are extremely happy with work so far. Thank you John and Jim.

Such a great company! John walked me through the process with great patience and care. Nelson and David did an excellent job with the installation and clean up. Couldn’t ask for a better group of guys! I would highly recommend this company for your windows!

I used John to replace the windows at my house several years ago, so when it was time to replace the huge glass block windows at my office with energy efficient windows I knew who to call. This was not an easy job by any means. They had to do so much work to break up the old glass blocks. Despite it being an even harder job than anticipated, they finished the job in amazing time, and they look phenomenal! I can't thank John and Nelson enough for their hard work, I will 100% be recommending Premier windows to anyone who needs new windows. John's communication was also top notch as he sent pictures of the progress to me and responded to any questions I had immediately. Excellent pricing as well. All around wonderful service and people!

We had a great experience using premier windows. John is very knowledgeable and goes into great detail on the product he sells. Nelson does quality work on the installation. We are very happy with our new windows.

I can not express how awesome it was when it came to ordering my windows. John was fabulous when selling us our windows, he is such a gem to do business with. He quoted us 6-8 weeks and was so surprised that they were here in 3 weeks. He set up for Brody to come out and install them the next week. Brody arrived on time and started to install all 14 windows. We asked him if he had someone coming to help him install, no he did them himself, put all my shades back into the windows and cleaned up everything. Brady is awesome. I would recommend this company a million times over. You guys are the best.

We recently used Premier Windows to install new soffit, fascia, and gutters to our home. John was very friendly and took lots of time to answer any questions we had. They did a fabulous job and completely transformed our home! We love it and would highly recommend!

Great experience from the time John came to our home to give an outstanding presentation until Nelson installed the windows! Our windows look and function amazing at the most affordable price that my wife and I came across! John runs a great, local company who actually cares about his customers and just not about making a sale!

My husband and I are so happy with our new windows from Premier! John is honest, easy to work with, and saved us THOUSANDS. Brady and Donny are incredible! They were able to get all of our existing windows removed and new windows installed within a day. They were clean, kind, and did amazing work. We are so grateful to the entire Premier team!

Our first experience with Mr. John was about 12 years ago, when he worked for an HVAC company. We were so pleased with that experience that we sought him out when our need for windows arose. Rarely will you meet another person that has a command of his product, more so than John Lambert. Expertise is an understatement. He is honest, upfront, reliable, and extremely qualified. His install team at Premier, Nelson and David and Conor, did a fabulous job with our two phases of windows. Including a window that was nearly 10' tall - these guys handled it with ease, making it look easy. Minimal dust left behind, too, because the guys kept the workspace clean as they went.

It was so nice to stand in front of a window this winter, and not actually feel the elements coming inside. Plus, the HVAC system has not run nearly as much since the upgrade.

We didn't price shop for windows, because I wanted the foremost expert opinion, and the price met the value of the job. The windows we chose are such an upgrade to our house, and with a manufacturer guarantee - there's no reason to worry. For something as important as your windows, don't start your search looking for the lowest price. Start with the product knowledge, and that's John Lambert and Premier Windows. Highly recommended!!!

My wife and I had some water damage because of a leaking builder grade window. We had 5 separate quotes from various companies and we chose John from Premier. Just the process of getting window quotes is intense and frustrating. It’s like amplifying used car sales creepiness by 10 and inviting that into your home. John was different. He respected our time answered our questions and gave us a viable quote.
We sought financing and ordered the windows and had them installed. The installation team was efficient and worked to be clean while being friendly the entire time. We had some minor issues after installation which were addressed immediately.
Overall we had a good experience with Premier and we are glad that we went with a local company.

Nelson and David did a great job on my replacement windows. They got them installed in record time. Clean up and cleaning the windows was good. This is my second time using Premier Windows and their service has remained excellent.

Thanks John for the great job on the Windows you Installed on our home, You and your team do great work. Very pleased.

I have nothing but great things to say about Premier Windows. John was great in educating us on the windows so we could make an informed decision. We felt extremely comfortable doing business with him. He kept us informed throughout the whole process to include following up with us after the installation. He was always focused on our satisfaction.

Daniel, David, Caleb and the rest of the team did a fantastic job installing the windows. They were courteous and respectful of our home and constantly cleaning behind themselves. Their craftsmanship was impeccable. Daniel was great about inspecting the window trim and replacing all that was rotted.

We replaced our windows to reduce our utility bills and to reduce noise from the busy street out front. We hadn’t really considered how much the windows were going to transform the house inside and out. I can’t stop admiring them.

I would encourage anyone shopping for windows to consider Premier Windows. You won’t regret it.

These guys were awesome to work with. Our house is way far out in the Ozarks and it didn't bother them at all to come out, measure and install. If you live in a small town or out in the country, this is a company that doesn't just work in Conway or Little Rock. The owner is super easy to work with and accessible and texts like a teenager, so you can really stay up on your project and get updates. I even did my measurements over Labor Day weekend and he responded the same day. The installers clearly know their business. I do a lot of my own work and I know what good quality is and these guys did a phenomenal job. I'm planning on using this company anytime I need windows or doors.

Had the owner come out to inspect my siding project. After he quoted me $7k over the other competitors he got really upset when I told him that I would not need his services. The problem wasn’t what he said about how his company was superior, it was how he belittled me. I was recommended this company by a friend but I did not share my friend’s experience. The owner was unprofessional and treated me very poorly. Maybe he doesn’t treat everyone equally. I cannot recommend this business.

I have 21 windows replaced by Premier Windows in Sept, 2023. I don't know where to start but the job is seamless, excellent and on time. John came to measure the windows and gave an excellent presentation. All my questions were answered directly and honestly. I was concerned that new window frames would look bad on my old house and would change the authentic look of it. It did not. The new frames blended so perfectly that neighbors and coworker asked the business's phone number. Now, I am a picky consumer therefore, I did my homework and got several other companies visit the house and gave me their proposals. Some of them were out of my price range and the cheap ones were not able to pass my background search. Bad reviews were out there for me to completely eliminate a couple. On the other hand, I was impressed with Premier Windows reviews. The job was done earlier than expected. John was on spot with his estimated time frame. I was so happy that this job was done right before winter. Nelson and David came right on time as they promised and finished the work seamlessly! They cleaned after themselves and were just particular with their work. Nothing was sloppy. While they were working, I was able to work from home comfortably, so I did not have to take time off. Once it was time to caulk, Nelson shows his art! I am telling you; this gentleman is the King of Caulking. Entirely spotless and just perfect. I could tell he has been doing this so long that he could literally do it with his eyes closed. I am %100 satisfied with the job and the customer service. They were very personal, sweet, and great communicators. Both John and Nelson were patient listeners and men of their words. Hear me out! I am enthusiastic about sharing my experience here because good people and businesses should be recognized for their hard work. Because we all know it's so easy to end up with a terrible business and deal with lots of headaches. I would hire them again and have already given my recommendation to family, friends and neighbors. Thank you guys, for being honest and awesome. It was absolutely my pleasure hiring and knowing y'all.

John and his installation team of Nelson and David were extremely professional and easy to work with. The windows were installed ahead of schedule and the attention to detail was second to none. I highly recommend Premier Windows to anyone looking to upgrade to a great product with an exceptional warranty at a fair price.

I had the windows replaced in my home last winter. We have had several over 100° days this summer and my bill is actually lower than before whe we didn't get as hot. John is excellent to work with and his crew is very efficient and did everything above my expectations.

I can't say enough good things about this company. From the sales cycle to installation this company has exceeded all my expectations. They are low pressure during sales and incredible during installation. They are on time, organized and clean. From John (sales), thru Nelson (installation) in has been by far the best experience I've had with a vendor. I recommend this business.

I used Premier to install siding on my 18yo home - I looks like a brand new house. Best pricing and service around! Would definitely recommend John and his services to anyone! FYI, I went with the new Ascend siding and it exceeds what I was expecting.

I highly recommend Premier Windows. John came to our home and gave us a complete, honest and pressure free presentation about his products. We bought 15 windows that Nelson and his crew just finished installing during extreme heat. We are very happy with the outcome. Everyone at Premiere Windows was professional and kind. We enjoyed them being in our home.

We had a very good experience with Premier Windows. 10/10. John, Nelson & Conner all were great to work with & the windows are beautiful!
Don’t hesitate to use Premier. John has a great local business that is top of the line!

Wonderful company! Premier Windows has an outstanding product, outstanding installation and outstanding service. We had windows and door installed and couldn't be happier with the finished product. We definitely would use Premier Windows again and have happily recommended this company to others.

I had 13 windows installed and they are stunning! John was a pleasure to work with. Honest, understanding, and helpful. Nelson and David completed the windows in one day and were also a joy to have in my home. I will recommend Premier Windows over and over again. 10/10.

John, Harold and the other installers were absolutely wonderful to work with. If need new windows, don’t even both looking elsewhere. John tells exactly what you need to know and cuts straight to the point. He’s a good salesman but the work they do speaks for themselves. I had 1 question about our windows after installation. John called very quickly and even made a stop by the house. They found a small problem and had it fixed within an hour of original contact that same day. Their customer service is top notch and they did a great job. I’m a green thumb and they did a great job working around my plants which I really appreciated. Thank you John and Harold!!!!! Don’t waste your time with other companies. Stay local and get exceptional service! Their Google reviews do not lie.

Premier added composite siding to my 60 year old house. It looks great! Communication was excellent when deciding on what to use, color, and the entire process. We had to wait a month to get the product in, but installation only took a week. John's crew are true craftsmen who obviously take pride in their job, and they were very easy to work with. The price was very fair for all the work that they put in. This company was recommended by a friend, and I couldn't be happier.

John and Nelson are awesome. John came out and gave a very informative presentation on the Premier windows. We were wanting windows for our screened in porch. We purchased picture windows since we are on the lake. They are beautiful. Nelson did a great job with the installation. We are in the process of purchasing additional windows now. Highly recommend Premier Windows. Thanks John and Nelson.

It is rare for us to provide any online reviews, but our positive experience has caused us to comment here.

We recently had old siding removed and new vinyl siding installed by Premier Windows, Inc. John Lambert impressed us with his courteous and prompt communications, a reasonable cost estimate, clear contract, and the assurance of quality work using quality products.

Harold S. and his colleague performed a careful tear-out, and the siding installation and the way our windows were trimmed met and exceeded our expectations. The quality of the workmanship, and the friendliness and respect shown us, certainly reflected the quality results we were promised, and which we expected.

Thank you Premier!

Cliff and Alix S.
Conway, AR

Premier Windows and Siding did a wonderful job installing the siding on my home. The house looks brand new, and the crew was very professional.

We were very pleased with the whole process from start to finish! Our windows arrived as ordered and the installation was quick and painless. Windows have been great so far and we’re very happy with them. Definitely would recommend giving John a call if you're looking at updating your windows!

This company was great! John made sure I was kept up to date about my order status and the scheduling. My windows arrived as ordered and the installation team was wonderful. Upon removing the old windows, they discovered an issue with how the frame was initially created for the windows to be installed into. This meant that they had to manually correct the issue themselves before proceeding with the install. This turned the original one day install into a two day, very hard effort. I was not charged anything additional for the extra, unexpected work they had to do. The installers were very friendly and communicative about what they were doing and made sure that no mess was left in my house/yard. Windows have been great so far and I’m very happy with them.

This company is amazing! I found them on the BBB website, and after meeting with John, I didn't look at any other companies. We had siding, gutters, and windows replaced and couldn't be happier with the results. The installers are perfectionists and very easy to work with. If I need anything done in the future, I will contact John first!

We recently had our windows replaced by Premier Windows. I was very impressed with the service from the very first meeting. John took time to explain their product and the entire process from start to finish before a contract was even signed. I really appreciated the transparency about what we could expect. Our contractor, Harold, was also great. As my spouse and I both work from home, he prioritized the replacements in our offices first allowing us to get back to work quickly with little interruption. I would absolutely recommend Premier Windows and use them again myself in the future!

Couldn't be happier with our window installation. Their team was knowledgeable, professional, and maintained great communication throughout the project. Highly recommend!

Premier windows is a top notch local business. John met 100% of our expectations. He answered ever question we had about our window replacement. He was patient and did not pressure or pester us to move on his product. He sincerely want us to be happy with the choices we made, which can be difficult when visualizing a window replacement. The Installation service was even better. Harold was friendly, professional, trustworthy and very skilled. When the project was complete you couldn’t tell he had been there. I have built two homes in the past and premier is at the top of all the subcontractors I hired to do the job. Thank you. John S, Greenbrier, At

I recently had all new windows installed and I was very impressed with the professionalism that I received. Mr. Nelson installed my windows and cleaned up everything and done an amazing job. I was most impressed with the way I never heard Mr. Nelson act or say anything negative even though I knew at times it had to be frustrating since he done my windows by himself. Very professional folks, I definitely would use premier windows again!

We had window installed and we absolutely love them, John did a great job explaining the different types of windows they had and helped us pick the rights ones for our home. We had 17 windows installed and pleased with all of them, installation went as smooth as I could have imagined. I would recommend anyone looking for windows to contact John, very professional and
knowledgeable about window and has great installers.
Thanks
David & Melanie

John was amazing to work with! We replaced every window in our house. He did a great job explaining the product and what to expect with the process.

It took 5-6 months to get our windows in because two of our windows were special order and because everything takes longer to get in the world we live in. John stayed in contact and updated us the entire time.

When the windows came in, his installation crew came when they said they would and worked efficiently. They cleaned up their mess as they went and kept us updated on their progress.

We couldn't be happier with how the windows turned out and the entire process from start to finish was a breeze!

John and his crew were amazing to work with from start to finish. If you are looking for a trustworthy locally owned company, you cannot go wrong with Premier Windows. A+ service!

Premier Windows was fantastic! They did what they said they would do, and when something didn’t go as planned (due to supply chain problems), they communicated so well. I highly recommend!!

We chose Premier Windows because of the excellent product reviews, outstanding customer service, fair prices and it is a local business. We had 19 windows, two sliding glass doors, siding, soffit/fascia and gutters installed by John and his team in 2021. Before giving a review I wanted to observe the windows/doors through different weather patterns and can confirm the product and service has met/exceeded all expectations. The internal temperature in the house feels more consistent and we had expected that improvement. The reduction in external noise was a great surprise. In addition to improving the appearance and efficiency of our house, we now use our doors and windows more often and let in fresh air or enjoy looking outside. After ten years our exterior wood siding needed repainted and some boards needed replaced, adding the vinyl siding improved their appearance and resolved many future maintenance needs. The original gutters would fill with leaves, overflow and sag. The new gutters with screens have a 50 year warranty and perform great. The only item I would suggest spending extra time are the sliding glass doors. We love our doors and they give a much greater view and are more efficient, but they have a bulky threshold that can present a challenge for some to step over. Also, the doors do not open as wide as a normal door. Lastly, make sure you work with John to match the colors of the door and windows as they can be slightly different. I would not discourage anyone from getting these sliding glass doors, but it may take a little adjusting. As for the service, I would use and highly recommend John, Nelson and Jim any day. They will do everything reasonably possible to make sure you are satisfied. Regarding prices, John will give you his best quote up front and rest of the process will be the same way. There were no surprises, adjustments or extra fees. He and his team will be there on the day you schedule and they will make sure you are satisfied with the work before you pay. Thank you Jim, Nelson and John for the great job!!!

John was a joy to work with. As you can see from the before and after photos the new windows make my small mountain home almost elegant! What a difference a relatively inexpensive update can make in appearance. I couldn't even open my old windows so am enjoying fresh air in the house.

John is the man. He was professional, timely, and provided a nice product at a reasonable cost; windows and siding. Jim and his partner, who contract with John, installed the siding and did a great job while flexing around various issues that pop up. With the supply disruption, I was hesitant to provide money down on something I was not going to see for many months, but John and his team delivered, and worked hard. Thanks again guys!

Just had 24 aluminum windows replaced by Premier Windows. John, Nelson, and David were great to deal with. They were professional, courteous, responsive, and prompt throughout the process. John will not be the cheapest nor the most expensive. What you will get is a good product with proper installation at a fair price without cutting corners. What you won’t get is shady sales tactics and substandard installation. Great Job and I highly recommend.

We had all the windows replaced in our home last week. Cannot believe the transformation it made in the look of our home. Great product and made in the USA! John and his team were so amazing to work with! They were very professional and were here when they said they would be! If you are needing windows, Premier Windows is the best!

We are extremely happy with the work Premier Windows did for us. It was a quality, professional job start to finish.

We had Premier Windows replace all the windows on our home and are extremely happy with how they turned out! John was absolutely great to work with, we had a few issues pop up along the way (all out of Johns control) but he handled the issues very well and communicated with us to get everything resolved to an excellent outcome. So glad we went with a local company who stands behind their work and product 100%!

We had such a great experience. The windows look great! Also, every person we talked to from the owner to the installers were very nice. The job was handled quickly and the owner was always in communication with us. We literally had friends come check out the windows as soon as they were finished and recommended for them to use Premier Windows.

My wife and I recently had all of the windows in our home replaced by John and his crew. As a local company, selling a US made product and with exceptional communication they checked all the boxes! They were always courteous and professional. Ordering the windows was easy and the installation was quick and professionally done. They even made sure everything was cleaned up and back in place before they left. I highly recommend Premier Windows if you are considering replacement windows for your home!

John and his team did a fantastic job installing our new windows. We are very pleased with the double hung windows and their energy efficiency. They change the look of the house completely. The installation went very quickly and they worked very hard to make sure everything was cleaned up and left in good shape. We could not be happier with our decision to use Premiere Windows.

John at Premier Windows really took care of and sold us an excellent product. We had some old rustic wooden shiplap before, but now we have a beautiful batten board home with perfect trim.

Jim the contractor was timely and dilligent everyday. When they start a job, Premier Windows see's it through before moving on to the next and Jim was dedicated to doing it right. Out of the 16 days he worked on the siding 9 of them either rained, was super windy or snowed and the quality of the work never decreased. It may have taken a little longer, but we are highly impressed with the work and are proud to tell people of the wonderful job Premier Windows did for us.

Premier Windows replaced our windows on December 23, 2020. Our early 1970s single-glazed aluminum windows were drafty, some with broken balances. They have now been replaced with beautiful, energy-efficient vinyl windows and we could not be more pleased. The installers, Harold and Nelson, are polite and knowledgeable craftsmen.

I cannot post a review without mentioning John Lambert, founder and owner of Premier Windows. I have known John for ten years, prior to his founding of Premier Windows. He is a man of honesty and integrity. When he tells you something, you can count on it.

If you are looking for new windows (or doors or siding), you owe it to yourself to contact Premier Windows.

We were at a cross-roads of repair vs. replace. We decided to replace for energy efficiency, maintenance-free, and upgraded look. We are THRILLED with our decision. First, John Lambert was very patient and great to work with with during our barrage of constant questions while we obtained info and competitive bids. Then, during the install, the window crew was absolutely amazing! I had no idea how they could completely replace 25 windows and couldn't even tell the window had been replace except by seeing the new fabulous window! Then, the siding crew! This crew started at 7a with frosty morning and frosty roofs and didn't quite until well past dark. Both window and siding crews were on time, professional, courteous, and absolutely craftsmen at what they do. They went over and above to ensure our home was taken care of and we were satisfied. We only had one regret on the color of the fixture boxes and they had them ordered and replaced within a week. I can't say enough about this 'local to Conway' company and the impact they made on our home. Grateful for a great company to work with!

I had all the windows in my house replaced this week by Premier Windows and they did an outstanding job! John and Harold went above and beyond to ensure that I was satisfied with the end result. They were efficient, communicated well and showed up on time. They took the time to answer any questions and concerns I had and gave thorough instructions and information on the products. I will definitely be recommending them to friends and family in the future!