This is a lengthy review, but my purpose is to fully justify this 5-star rating. I have had two experiences with this company over the past few years. In both cases, I was running out of options. In one case previously, I had a blocked sewer outlet. It was urgent because we lived in our RV. I called and described my dilemma. They said bring it and they’d try to help. When I got there, they were indeed busy, but took the time to try to help me. They found and fixed the problem in less than ½ hour and sent me on my way. Fast forward to the present.
I had two problems in my motorhome for which repair was relatively urgent. Again, we live in the RV, which sometimes increases the urgency dramatically for some repairs. Anytime RV Repair understands this. It doesn’t mean they can always stop what they are doing to help but they honestly try hard to honor and be fair to all their customers’ needs. I had a window leaking heavily onto electronics every time it rained, and I had a water pump that another business had installed backwards of all things. One of those is a definite showstopper and the other a potential one if the electronics are damaged. I contacted Anytime RV Repair and learned that there would be a scheduling delay, but they would be able to work me in for a day. These are reasons why their business excels and sets the customer satisfaction bar significantly higher than their competitors. It’s also why it is worth the time to document those reasons, so you can know why you should choose them in favor of others for your RV repair needs. They are a small, family-owned business with a high degree of Scripturally driven honesty and integrity. When I called and described by distress, they told me that I should bring the RV to them. They got me in within a couple days (before it rained again). That may not always be the case but know this: They try hard. They recognize that their customers are the reason they have a business, and the expression of their appreciation about that is exuded in everything they do and say with respect to us customers. When I arrived, someone from the office went and got a technician who went to my RV with me to review my issues and ensure he fully understood my concerns and what I needed done. We left and I forgot to ensure the inverter was on. I wanted it off to test a new solar installation. I called and was told the techs were working on the RV already and they’d check it right away, which they did. We arrived back at the business location about 3 PM. They were finishing up and took the time to show me and explain what work was done. The RV was outside the shop, so I was able to actually watch them perform a final check of the water pump and leak check the windows, both of which were successful. To a person, everyone was polite, respectful, obviously conscious and caring about our repair needs, and treated us like they were sincerely glad that we chose them for our repair needs. What a treat! When it came time to pay, I was pleasantly (understatement) surprised. The invoice stated clearly and succinctly exactly what each problem was and what they did to correct it. Lastly, the bottom line was less than I had anticipated. RV repairs are almost never inexpensive. RV owners often feel gouged by repair facilities. NOT SO HERE. At Anytime RV Repair you get what you pay for – a lot of bang for the buck!
Anytime RV Repair clearly earned each of the five stars in this rating. I am now a loyal customer. If at all possible, I will not consider any other repair company if my RV needs repair. Oh, almost forgot: They also provide mobile service. I’ve been RVing for a long time, and I have never before come across a repair facility of the caliber of Anytime RV Repair. I am convinced you will not match the integrity, quality, pride of performance, or level of customer satisfaction such as this elsewhere.