- 2000 S 2nd St, Gallup, NM 87301
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
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Bought a brand new Sienna back in October 2024. The salesman (Joey) promised that a second key would be send it the mail within a couple months. Fast forward to May 2025. No key has been received. I called the dealer and the salesman no longer works there. I have not been able to get a straight answer on how to get a key or if they will honor the promises made.
☆☆☆☆☆☆ MUST READ! ☆☆☆☆☆☆
On Tuesday Jan 28, my mother and I, went to Amigo Toyota as my mother was looking to buy a Tacoma. We met a saleswoman, named Angie Craig. We spoke to her explaining we were looking for a used Tacoma. She explained to us that there was nothing available as the last 2 were on hold. She said if anything opens up we'd be the first to know.
Well an hour later, to our suprise, we received a phone called and Angie said one was available, so my mother and I raced back with excitement. When we arrived we absolutely liked what we saw, so we went for a test drive, and afterwards I went over every inch of the truck. After much inspection, including crawling under the truck we told her we'll take the truck, but we asked to have new tires installed. We were 100% committed, at that time, as we already had a loan approved for it through our credit union.
Angie was so helpful and friendly during the whole transaction and the mood was great. She went above and beyond for us and was very friendly and kind during this whole experience. A Trait and character every salesman should have. She definitely cared for us and definitely looked out for our intrest. She said we just had to wait so the tires could get approved. We sat and chatting and laughing amongst ourselves as she was happy and we were definitely happy as we finally found something we really liked. We've been searching rigorously for the last 3 months straight for the right truck, and WE FOUND IT!
At that very moment a salesman walks over to us with a big smile, thinking he was going to congratulate us on our new purchase, instead with that huge smile on his face he said to Angie "Where's the keys, I just sold the white truck!" I looked at the guy and said to him were taking it and he said to us "Well we waited!" Angie's face was absolutely shocked as was ours. We were all speechless and shocked as we just spent more than an hour looking and inspecting the vehicle. We had the keys in hand and we went for the test drive and this salesman clearly knew that, but sold the truck right under us.
He had absolutely no regard for Angie and my mother and I and took it upon himself to sell the truck knowing we were going to purchase the truck. He didn't even have the courtesy or respect to come over to tell Angie if we don't buy the truck he had a customer next in line, but instead he insidiously went behind Angie's back and sold the truck knowing full well we were taking it. He didn't even have the respect to tell us, ahead of time, that he was in the process of selling it. Had I known, I wouldn't have gotten dirty from crawling under the truck. That was absolutely DISGUSTING! what this salesman did to us and to make it worse he did it with a smile.
Angie, was sweet, kind, and friendly, and she definitely went out of her way to make us happy,and I suggest anyone looking to purchase a vehicle to ask for Angie Craig.
Came in to get an oil change and it was a relief. I had no worries because the people were so comforting and polite. So happy I came in when it wasn't too busy. Thanks and a shout out to the service person that did my oil change. They let me know what else I need to get service on my car.
- 2000 S 2nd St, Gallup, NM 87301
- Commercial Roofing
- Industrial Roofing
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof