Ace Hardware - Brookville, PA

So I say something to do with return is ignorant and immediately the manager,(I'm guessing) says she will take over. Then literally turns her back on me to do what ever. Can't do an exchange instore if you payed online even with store pickup. And the sickly sweet voice she thought would calm me honestly was just more of a trigger.Rather waist money and go to Lowe's then walk back in to Brookville Ace.

The manager of this place is useless. I went in here to make a copy of my house keys and the manager made the copies only for me to drive back home half an hour and find out that they did not work. The keys were not cut properly, so I had to go back the next day and a wonderful lady Deb helped me out. She was cheerful, happy to help and knew how to operate the machine. In my opinion Deb should be the manager not that other lady who didn't even know how to operate a simple machine and caused unnecessary inconvenience.

They need a bigger store but they do have a very good selection and usually have some of the harder to find tools.

It is a handy little shop if you are in town and need tools or hardware, but don't want to go all the way to a big box store. The simple shopping atmosphere makes it easy to look around and find what you are looking for, but if you can't, the employees are more then willing to help you find it.
Infact they often will ask you as soon as you hit the door... just to be as helpful to their customers as possible!
Will return.

Pleasant place to find all your hardware needs. Courteous, friendly and helpful staff. Usually leave with more than I went for.

I was just looking for an a piece for the faucet and they were the only ones to have it. The only bad thing it was very busy when I went.

Very helpful,friendly staff. Also a great supporter of the community. I was at the Punxsutawney Christian school fundraiser auction and the hardware store had given a very nice gift certificate to help that organization.

Love this place. Convenient location, knowledgeable staff. Prices are a little high. But you pay for the convenient location and not having to go all the way to clarion or dubois for hardware and other household DIYs or supplies.

I love this store . There is no lacking in variety and range of price! Friendly staff and good service!

The Ace store is well stocked and the staff is very helpful. If they don't have an item, they offer to order it.

Mostly had everything in stock that was needed. A bit on the high side price wise but quality products. Wont replace crapsman (craftsman) tools unlesa numbers match perfectly which wont happen unless you bought them from an ace store. Overall knowledgeable staff with a few exceptions but will get you what you need.

Update: useless doesn't even begin to describe the store. You call and hear someone that sounds like a recording and when your day hello they hang up on you. Ask for them to check and see if they have a specific size board and they say yes it's this much we are here till 7 then hang up. Not worth dealing with them at all.