SERVPRO of Clarion, Jefferson & Forest Counties

I had some water damage from an overflowing drain, which led to mold buildup on the drywall. Unsure of what to do, I called in, and Judy reassured me, saying she’d send a team member to assess the situation and create a plan of action.

Joe came out, walked me through the steps to address the issue, and explained how we could fix it. Everyone was fantastic to work with!

Joe with ServePro made an initial visit to access the situation - major toxic 50 year old carpet removal and cleanup- and promptly got back to me with an estimate. He and his crew were efficient and thorough - and went above and beyond with their help. The work stayed within the budget which I appreciate ! They were very pleasant, worked quickly and cleaned up after. I highly recommend them!

After a water line break flooded my basement, I called SERVPRO around 2:00 am and my call was quickly answered. After explaining my situation, Joe reassured me SERVPRO would be here first thing in the morning to assess the situation and recommend solutions. That morning a call let me know they were on their way. After assessing the damage the crew quickly got to work. Working quickly and efficiently, within a few hours the required work was completed, fans and dehumidifiers were in place and information for what would happen next next was given to me. Note: Extra caution was takes to prevent any further damage to items in my basement. Therefore, I would highly recommend SERVPRO if needed.

Serve Pro did an amazing job when my family had a house fire. They were very quick to respond and very diligent during the clean up process. A huge shout out to the cleaners, Misty, Tina and Joe they did a great job and were so thorough. Joe and Judy supervised the project and kept us updated every step of the process. If I could give more than 5 stars, I would.

Very fast at responding and excellent staff. Very easy to talk to, good at listening, doing what needs to be done and making sure it is done to your specifications. Thank you to the Brookville office (Joe &Judie) who were very friendly and so easy to talk to! They make sure you understand every step of the way and make you feel like this just isn’t a job . They are here for you. Everyone who came did a great job, so thank you for the fire cleanup you all did for my home! Happy Holidays

I have been using ServPro for well over 10 years now as my home and my mom 's next door to me, both continue to flood due to faulty unrepaired storm drains. Joe and his crews are always professional, accommodating, and willing to go the extra mile. They respond quickly and we appreciate all they do each and every time.

On the 14th. of August 2023, we used Servpro for a overflowing washer with water going onto our carpet and going into the garage. Our serve man told us to call Servpro of Brookville to have the carpets dryed in bedroom and garage. I called and within 15 minutes we received a call back from Joe and said he would have a crew out within a couple hours. The serve was great the 3 men came in and went to work. Put the dryers on and saved our carpets. The service was excellent. We highly recommened them.

They were very professional and extremely helpful in making sure I understood exactly what was going on each step of the way. They made me feel like I wasn't just another job, but that I was valued. The GM was available throughout the process and also answered my MANY questions. He never rushed and looked after his crew to be sure the job was done correctly! He also was available AFTER for all questions or concerns.

The entire process was stress free and extremely helpful.

Thank you Servpro for providing such a great service for our family.

I had a septic back up and they came in to sanitize and clean a concrete floor and a bathroom. They had to remove a large area rug in the den and 2 small rugs out of the laundry room that were contaminated. I was pretty happy with the outcome, even though I thought they had too many workers. It wasn't until after they left that I found a rug and a nasty piece of pipe they left in my driveway.

We called Servpro after we had water damage in our dining room ceiling after a pipe broke. Our insurance company told us they had worked with Servpro before and were used to dealing with them. The guys that came were nice enough, and they had no trouble ripping and tearing up our ceiling. However, once they tore everything apart, they said they were unable to fix the plumbing problem and we'd have to call a certified plumber to fix the problem then they'd come back and do the repairs. Fair enough.
A few weeks later, once we hired a plumber and addressed the problem, I called Servpro back so their restorative team could come repair our ceiling. I was told they were very busy and backed up on jobs and they wouldn't be able to help me for at least a few months. I was furious. I told them I was under the assumption that when they were putting a huge hole in my celing and explaining to me the game plan on how they were going to fix it, that they actually WERE going to come back and fix it. The receptionist at Servpro said it would still take months for them to come back.
Now I'm stuck with a bill of over $3,000 and literally all they did was rip apart my ceiling and leave a dehumidifier and a fan at my house for 2 days. Worthless.
I would not hire them again, nor recommend to anyone else.

I'm very grateful for the advise given to us by Daryl that helped us navigate the traumatic experience of cleanup after a fire in our home. This company is first rate and operates w/ integrity.

Quality of work was unacceptable. During their first visit, this company only completed HALF of the job and claimed they were done. After multiple attempts to reach the service manager, they returned. When they told me they were done (a second time), I crawled back into my attic and quickly identified multiple areas where work had not been completed. Their third attempt to complete the job was still sub standard. Work to be done was soda blasting to remove mold from roof sheeting and trusses in attic and installation of baffles to improve attic ventilation. The crew that installed the baffles (only half of them the first time) clearly had no idea, or didn't care, how to install. They were no where near correctly installed. It seems they just wanted our money and expected that I wouldn't check the quality/completeness of their work.