ABC Supply Co. Inc. - Carencro, LA

Good 3.7 (6 reviews)

621 Hector Connoly Rd, Carencro, LA 70520
Commercial Roofing
Residential Roofing
Free Estimates
Metal Roof
Slate Roof

Website www.abcsupply.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At ABC Supply Co. Inc., located in Carencro, Louisiana, we pride ourselves on our versatility and technical expertise in the roofing industry. Our comprehensive range of services includes roof repair, roof coating, skylight installation and repair, rubber roofing, and green roofing solutions. Whether you are a homeowner or a business, we are equipped to handle both residential and commercial projects with the same level of dedication and attention to detail. Our organized approach ensures that every project is managed efficiently from start to finish. We understand the complexities involved in roofing work, which is why we focus on delivering durable, high-quality results that provide long-term value. With a commitment to thorough inspections and meticulous craftsmanship, we are recognized for our reliability in the industry. Trust us to coordinate your roofing needs with precision, ensuring a seamless experience that meets your expectations.

What people say about “ABC Supply Co. Inc.”?

The overall sentiment from customer reviews indicates a mixed experience at ABC Supply. While many customers praise the attentive and helpful service, highlighting the friendly staff and quality products, several reviews point to significant issues with customer service. Complaints include long wait times, unprofessional behavior from staff, and instances of receiving incorrect products. These serious issues have resulted in a more critical perception, particularly regarding staff training and management's response to customer needs.

What Users Like The Most

The people here were very attentive and helpful.
Al, the manager at the Carencro location, is always friendly and tries to accommodate us.
Great people top notch products at prices you can't say no to.
Ryan D at ABC handles it with class.

What Users Like The Least

The guy that waited on us was very rude and seemed as if he didn't want to be there.
I waited almost 40 minutes before someone even came to my vehicle.
The staff were all passing us by and playing on their phones.

Services: Roof Repair Roof Coating Roof Skylight Installation Roof Skylight Repair Roof Leak Repair Rubber Roofing Attic inspection Soffit Installation Shed Roof Repair Green Roofing Services

Recommended Reviews

Overall Company Rating

Good 3.7

Out of 6 reviews

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Kurt Trahan

Google review

Sep 17, 2024

Went with a neighbor this morning. The people here were very attentive and helpful. Will certainly keep this place in mind for future roofing needs!

Shawn Benoit

Google review

Jul 21, 2024

I have been doing business at ABC Supply for year. Al, The manager at the Carencro location, is always friendly, and tries to accommodate us no matter how small of an order it is. 5 stars

Jordan Martinez

Google review

Jan 20, 2021

My husband and I went in for capping for our roof. We called and waited about 20 minutes before someone even came to our vehicle. The guy that waited on us was very rude and seemed as if he didn't want to be there. He gave us the wrong product and we had to end up driving back there and get the right product. Employees were in there phones avoiding customers who were awaiting someone to even acknowledge they were there. The entire staff needs to be fired including the manager Preston who gave me the fakest apology for my horrible experience. Management needs to hold a training class on customer service, time consumption, knowledge of product, and on pronunciation.

Angel Evangelista

Google review

Jan 20, 2021

Horrible horrible service. Don't even waste your time. The guys that work there have no knowledge of the product they are selling. I waited almost 40 minutes before someone even came to my vehicle. I called and every time someone name Jamie would transfer me. The staff were all passing us by and playing on there phones. One guy with the name Leonard kept passing my vehicle with an ugly look on his face as if I was inconviencing him by being there. This place needs to shut down or re staff immediately!

bronson breaux

Google review

Oct 20, 2020

This is construction! Things don't always go as planned. Its when they don't, I find it interesting how people handle it.
Ryan D at ABC handles it with class

B Broussard

Google review

Jul 27, 2018

Great people top notch products at prices u can't say no too. Many years of combined experience. Roofing materials interior exterior trim u name it they have it.

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