ABC Supply Co. Inc. - Lewiston, ME
- 1 Saratoga St, Lewiston, ME 04240
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Warranties Offered
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About the Business
What people say about “ABC Supply Co. Inc.”?
Customer feedback regarding ABC Lewiston is mixed, with significant praise for their responsiveness and product quality, but also serious complaints about miscommunication and lack of accountability. Many customers appreciate the flexibility and understanding nature of the service, noting the company's high standards. However, one review highlights a major issue regarding misrepresentation in product materials, leading to dissatisfaction with the resolution process. The communication from the company is seen as inadequate when addressing concerns, which detracts from the overall positive sentiment.
What customers highlight
- ABC Lewiston is top notch. Incredibly responsive, understanding, flexible, great people.
- They simply have a higher standard, better product, and better folks.
- The best place to go for your material needs on a high or low volume.
What customers mention as negative
- They provided me with an old color chart for steel roofing, indicating a color that was a dark charcoal.
- ABC's response was to blame computer imaging, commend the product and offer no resolution to a misrepresented product.
- They would not accept any responsibility for the error.
Recommended Reviews
ABC Lewiston is top notch. Incredibly responsive, understanding, flexible, great people. They simply have a higher standard, better product, and better folks. The best place to go for your material needs on a high or low volume.
They provided me with an old color chart for steel roofing, indicating a color that was a dark charcoal. The newest brochure shows the item number 8306 as much lighter. Given the newer brochure we would have not made that choice. ABC's response was to blame computer imaging, commend the product and offer no resolution to a misrepresented product. They would not accept any responsibility for the error. It must not be the first time this has happened, if you read their quotation agreement, one cannot even take them to small claims court, which I was prepared to do. They actually could care less and it put my contractor in a difficult position. I will never use this supplier again. Beware
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