Zia Roofing and Gutters

Excellent experience start to finish with Zia Roofing and Gutters. Willy did a great job installing 6" seamless gutters. The sales and admin staff were all friendly and responsive to questions. Thank you!

Zia Roofing was very prompt in coming to give an estimate, scheduling and completing the work, and their price was reasonable. I’m pleased with the entire experience of working with them.

Update: Zia Roofing made it right and reached out to me to get the work done. I do really appreciate the follow up and follow through.

Original:

Can’t speak to their actual work as I can’t seem to even get work scheduled in the first place. I have a fascia repair and I need a new down spout.

Called last July for an estimate, they came out promptly. I received estimate and accepted it. Didn’t hear anything so called to see if I could get scheduled. I was told they would call me back. It was middle of monsoon season so I gave the benefit of the doubt. Called again this month (April) to get another estimate. Again, they were prompt with the estimate and I accepted it. Didn’t hear anything again so I called to schedule a time to do the work. Was told they could do it April 30th but that they’d call/text back as they might be able to do it earlier. Didn’t get a text or call back. I know it’s a small-ish job and they are busy, if it not worth your time just say so.

Zia Roofing is #1 my book sales team Britt and John were absolutely amazing the roofers did an excellent job very courteous and friendly a job well done, thank you for a job well done I would highly recommend Zia Roofing I would give them a 10 Plus rating

We recently had our roof replaced with Zia Roofing and Gutters! We highly recommend this company because of their quality work and exceptional customer service! Their project manager Brittany Gutierrez was fantastic! From our first meeting at a home show, to scheduling a appointment to scope our roof and make a estimate, then addressing our concerns about replacing sections of plywood that had water damage, and finally seeing the job through, she was awesome! Brittany was very patient and friendly in helping my wife and I in making this investment decision! The workers and craftsmanship were also very professional and friendly. All our concerns about water damage and plywood replacement were addressed and the job from start to finish including clean up were great! My wife and I are extremely happy with our new roof and we are very thankful that we met such a wonderful and professional person as Brittany ! It’s been a pleasure working with Zia Roofing and Gutters!

I am so grateful for Zia Roofing and Gutters' expert roof installation, high quality product, and exceptional customer service! My new tile roof has held up perfectly in storms. It is strong, durable, and beautiful. No leaks or problems at all. The entire process from beginning to end was fast and stress free. The installers were courteous and respectful of my home and worked quickly and efficiently. I received updates from Sergio along with photos of the progress throughout the installation process and always received a response to my questions. Zia Roofing and Gutters' business integrity is very impressive. They care about your home, time, safety, and satisfaction. I HIGHLY RECOMMEND THEM!

Zia Roofing mission is to ignore the no soliciting sign clearly posted in front of my home and by pass it to come up to the door and post their unwanted advertising signs on the door knob.
Hopefully this might help keep them of your property but I don't think it will.

Zia met all my expectations. EXPERT installers!!!!!! Highest Quality Materials. I love my new Zia metal roof. Thank you Zia!

The crew at Zia roofing did an excellent job and the lead for the job, Michael, was in constant contact with us to ensure all was running smoothly. It was a big job that included removing and reinstalling solar panels and the crew worked from 7 to 7 each day in order to complete the job in four days. Everything was handled professionally and timely. The crew cleaned up well after the job and our roof looks beautiful. When there was an issue with the solar panel re-install it was handled quickly and professionally and to our complete satisfaction. I would highly recommend Zia Roofing. 100% Satisfaction

Communication with Michael was seamless; he always kept me updated on the project (scheduling, completion date, etc.). Crew did a great job on a very complicated, old house roof replacement. Thank you, Zia!!!

Zia Roofing and Gutters ⭐️
Willy provided us with a very reasonable price and his installation was outstanding. Our new gutters look absolutely fantastic. We highly recommend Willy for your gutter needs.

Zia Roofing and Gutters has set a new benchmark for what I expect in terms of quality, professionalism, and thoroughness. From the outset, Michael, who provided the work estimate, demonstrated an exceptional level of diligence and expertise. His follow-through from the initial bid to the completion of the project was nothing short of professional, making it clear that customer satisfaction is a top priority for the team at Zia Roofing and Gutters.

What set Zia Roofing and Gutters apart from other companies was their commitment to quality and the ability to deliver innovative solutions were unparalleled. For instance, they successfully installed a metal roof on a pitched area of my home, a task that I thought was impossible. Additionally, their expertise in applying TPO roofing to my flat roof was impressive, showcasing their versatility and proficiency in handling diverse roofing materials and structures.

For anyone in need of roofing and gutter services, I cannot recommend Zia Roofing and Gutters enough.

I am not the customer but the caregiver for the customer. After a windstorm my clients gutter blew off. It was causing her great distress. Not being able to sleep, fretting and wanting to get it repaired. My clients daughter called several companies who would not take the job unless it was a complete gutter replacement. Zia roofing came to the rescue giving my client peace of mind. Peace of mind is so IMPORTANT for the elderly. Willie was professional, cordial and efficient!! He did the repair quickly and all by himself!! Can’t say enough about Zia Roofing. You have my business and I will be spreading the word about how amazing you are. Their are still good people in the World! God’s blessings upon you and your company!!!

Zia Roofing and Gutters was an excellent company to deal with. John was very professional and quick in getting back with us anytime that we called him. His crew was efficient and neat in all the work. I would highly recommend this company to anyone looking to getting their roof done.

Thanks to the careful attention from John Sanchez and the very professional team at Zia Roofing. The team was very knowledgeable and provided great work. They were very professional and delivered great quality. They made the entire process easy for me, I highly recommend.

Super professional!! Michael came out got us an estimate and an approval in no time flat! Scheduling was easy and our roof was done extremely fast. Michael was knowledgeable and helpful. I had a million questions and they were all answered. We love our roof and the guys who came out and did the job cleaned up well and were also professional. I highly recommend Zia Roofing!!!

Staff got me a quote in a timely manner and were on site completing the job by the next week. Work looks great so far. Metal gutters blend in very well with my metal roof. Haven’t had any rain yet, but will post an updated review if I end up having any issues. I also like that they have a 2 year workmanship warranty; so if I did encounter any issues, I am sure they would take care of it!

Extremely impressed with Zia roofing and gutters! From the moment I made contact with Aaliyah the office manager She was professional, efficient and responsive to my questions and concerns. Throughout the process, I met with project coordinators, John Willie and Michael they were kind, respectful, and knowledgeable in their industry leaving me feeling confident they were the best company for the job! It’s not everyday that you see the owner of a company (Sergio) come out to meet with their customers roll up their sleeves & get up on a roof shows the true character driving this company! I Highly recommend!

Fantastic! Go here. This month, they installed new gutters which improved the look of our home and of course, will help protect our concrete and foundation from water damage. Excellent at their craft. They were very responsive to any question, every step of the way. The final cost was about 7% higher than the initial estimate. Still WORTH IT! They installed my new roof in 2019 and it's still doing great.

I'm working on a DIY tiny house build, and John Sanchez hooked me up with a wealth of knowledge about installing a metal flat roof.

Willie recently installed gutters for us on the whole house. Once we had a color picked out, he was quick to get us scheduled, got them completed in about a day, and the results are wonderful. Would certainly recommend them for your gutter needs.

Zia did a fantastic job. Completed as promised. John Sanchez was our representative. He was very knowledgeable, thorough, with no surprises, and very responsive. A true professional. I highly recommend Zia Roofing and Gutters.

Sergio and John were great to work with on this project from inception to completion. The TPO roof turned out excellent. They went above and beyond to ensure the job was clean and ready for our next phases of construction. I recommend them for commercial and residential work with confidence.

We were quite pleased with the quality of the roof and the professionalism of the employees. I recommend this group.

ALERT ⚠️ If I could rate them a zero stars I would THE WORKERS URINATING ON MY PROPERTY AND MY NEIGHBORS PROPERTY IS NOT OKAY!!!! I have camera footage of them URINATING on the stucco and concrete wall and my evergreen trees. So disgusting I got a alert on my phone after reviewing the alert it was of the employees Urinating I was so shocked. I reviewed my alerts and dvr and turns out I have several recorded footage of not one but all the employees urinating. No porta potties are provided for them. I never saw one while they worked on either house so Disgusting I went into the office to take the final payment and showed them one of the videos and the owner walked in I showed him my phone he saw the video I told him I have several recording and he stated the employees have 15 minute breaks to go to the gas station he also apologized and he stated we can go out and clean for you then he stated he was going to lay them off for a while or get rid of the crew then wait for it he said and I quote we have other people that have a shed and tell us if you need to pee go behind the shed. At that point I said I had to go work since clearly I was even more disgusted with the owner. Urinating on someone's property ,indecent exposure, damage to someone property is not okay!!!!!! Aaliyah was there when he said that so I'm not making anything up. I wish I never went with this company also I have 2 dogs that are in the backyard all the nails and debris that fell on to the patio cover was blown by the employee onto the trampoline and where my dogs were at. I didnt notice it until i went outside and saw all the nails and all the roofing material on my boys trampoline and my dogs laying on the nails.I picked up all the nails and debris. I gave one of the employees a box of all the debris and nails and asked him to go over it with the metal detector. I was so shocked they clearly knew i have 2 dogs since this was my biggest concern. I had told them if they needed to work in the back to let me know so we could put my dogs inside. I wish I never ever went with this company I only went with them because the inspection was going to be done and I also had issues with that so many misunderstanding according to Antonia and Aaliyah I had logged into the LMS and checked after they completed the work and no inspection was requested. I called the city and they confirmed nothing. I called Antonia and let her know my concern, and then I called Aaliyah and she stated it was submitted and that the inspection was 40 dollars and she could send me a receipt. I hung up with her and checked LMS and oh behold there it was with the time and date which was just requested a few minutes ago I called the city and they did confirm it was JUST requested she confirmed what I saw on the LMS. I emailed Aaliyah and let her know I didn't appreciate her lying to me. Please people stay away I would hate to have your family see grown men peeing on your property and having your children and wife see that. Save yourself the dishonesty from this company. I also have a rubber burning smell coming in from the refrigerated air unit since they installed the metal roof called Aaliyah and they sent one of the roofers out and he could smell it too. He stated that he knows nothing about the unit and he went up to the roof and took a video of all the silicone around the pipe which one is hot and the other is really cold. He stated it had tape before and they filled it with all kinds of silicone. I asked him if the metal or silicone have a rubber smell or any of the material which he said no I'm think my house is going to burn down since it smells like burning rubber. I CALLED a plumber and they checked the unit and did confirm it's not the unit. SINCE THE ROOF WAS INSTALLED EVERONE CAN SMELL IT. The plumber told me to have the roofing company check the roof again. I still have that burning rubber smell in my house. I regret going with this company I thought I had done my homework clearly I didn't When you don't feel right about a company always go with your gut. LESSON LEARNED

Good guys, they do what they said , Sergio Travis, John, the best of the west. I will recommend on any job from tpo, shingles, metal, and solar panels, now .

I had a great experience with Zia Roofing form the beginning to end. I reached out to the company for a quote on a new roof installation and was contacted by sales manager Travis Stobb, who was very professional and responsive. Mr. Stobb helped me through the entire process and was very reliable. Once the project started the Zia Roofing team was very prompt and respectful at all times. The team got the roof installed in a timely manner and I’m very happy with the end result. I highly recommended Zia Roofing for all roofing and gutter work.

Thank you Zia Roofing!

Hey Siri roofing I remember maybe about 10 years ago watching commercials little younger and like you know cool I live on the Rez we could never afford you but from what I see and review you guys got a really good quality service and people and I’m just driving home on I 40 westbound I just wanna say you guys have the coolest truck it’s a dodge ram dodge almonds pulling like some kind of bed. It’s black with gray and has your guises some advertisement on it. It looks just really amazing I thought it was like one of them fast racing trucks

Sergio is professional, quick with estimate and very affordable. Installer Willy did a great job, he knows what he is doing . Appreciate Zia. This was an easy process from the moment I made the call and spoke to Aaliyah. Thank all!

I had an appointment set up for noon this past Saturday for an estimate and by 1230 no one had called, text or emailed that they would be late. It was very unprofessional. They have some of the better reviews so I was looking forward to doing business with them but I won't consider this company now.

Zia did the roof & gutters on our 18,000 sq. ft. building. They were very professional and transparent in all of their work. We were able to get the project done with little to no disruption in our buisness. We are so happy with the results. The project manager Britt G. was amazing to work with and assured everything got done to our specifications. Sergio was also very responsive and great to work with.

The project manager I worked with (Brittany G.) was super helpful from beginning to end. Easy to communicate with and made it a stress free project. The roofers did a great job and worked fast as well. Overall I was really pleased with everything!

Blessed to have found Zia from a referral. They're definitely professional roofers and their workers bring their "A Game" and get the work done! Very pleased with my metal roof!‍♂️

Great service great communication couldn't ask for a better experience highly recommend working with travis always was there when I had any questions or concerns

These people did what others couldn’t. They worked hard to get our insurance to pay for our roof. The company we went with before tried this and they failed. Antonia worked hard to get our roof paid for by insurance. It worked and we got a nice new roof. They did good work. Even painted all the stuff up there. And installed some turbines. I highly recommend this company. Very friendly. And they know their stuff. They finished in one day and a morning.

Great experience with ZIA Roofing, I appreciate the easy communication, and flexibility, especially when coordinating a full roof replacement from out of state. I recommend ZIA Roofing for roof/gutter repairs.

A large part of my day-job involves organizing and project managing contractors. In my experience, it's not always easy to find reliable, reasonably priced, and knowledgeable people. When I needed a new roof for my personal residence, I expected to encounter some of these challenges.
I'm happy to say, any concerns I had about such a huge home improvement project were completely unfounded. Every step, from the moment I scheduled an appointment with Zia Roofing and Gutters, to the last nail being picked up off my lawn, was professional and efficient. I'm so happy with the result- a beautiful new roof, fascia, and soffit.
Antonia is the project manager I worked with. She is hardworking and fastidious and seems to take pride in delivering a good product. I felt so comfortable sitting back and letting her efficiently and expertly bring this job to completion.
Since my roof has been installed I've been talking to anyone who will listen and enthusiastically recommending Zia Roofing and Gutters! We are planning to add gutters later this year and for sure will be returning customers!

We needed a new roof due to hail damage and Zia Roofing did a great job. Any questions I had were answered expeditiously (I had a lot), and the project manager couldn’t have been more helpful.
They were extremely helpful walking me through the insurance process, which I greatly appreciated. The roofers began working just before 8:00a.m. and were finished by approx 6:00pm. We couldn’t be more pleased and highly recommend them.

We couldn't be happier that we chose Zia roofing company! Our roof had damage from the weather/hail (we all know how crazy it can get) that we needed to have it replaced. Our neighbors just got their roof done and were happy how theirs turned out and gave us Zia's number. From the moment my husband called and got in touch with Antonia Dominguez (project manager), her and her team were on it. Coming over to check out our roof, letting us know what she saw, what Zia can do and helped guide us on our end. After following up with our insurance it was smooth sailing from there. She got us on their schedule right away and our roof was completed by a great team of hard working professionals. Not only were they proficient, arriving on time and working diligently they were mindful of our home and yards. Always polite and respectful, they made sure to leave it as as how they came. Even in New Mexico winds! Definitely a plus in my book. A 10/10 recommend!

I recommend Zia Roofing for all of your roofing needs. Travis was professional and knowledgeable. He made the whole process effortless for us from start to finish. Travis works directly with your insurance company so u don't have to! Thanks Travis and Zia Roofing!

I needed to make sure there was sealant around my pipes on the roof. I called Zia Roofing mid week and spoke to Aaliyah and she was more than happy to help and said they could help me with what I needed. Today, Adam came from Zia Roofing and he was so polite and made you feel their company was more than happy to look at my needs. I just want to say thank you to Zia Roofing.

Zia Roofing recently replaced my roof and I couldn't be more happy! They went above and beyond for service and cost, even upgrading some of my attic vents to turbines at no additional cost! Willie, my project manager, was always quick to respond and he helped coordinate all necessary paperwork with the insurance company. Job was completed in one day and site was super clean upon departure. The crew was polite and were even able to align my satellite dish back to it's original position after installation. All vents and other roof protrusions were repainted to match roof giving it a real nice look. I highly recommend this company to anyone looking for any type of roof work!

The Young Lady who preformed the inspection was great, knowledgeable and personable. Though her eyes I could see the project envisioned as a complete. She quickly brought to my attention the damage that incurred during a hail storm, and what could be done by her firm to correct the issues. Especially, the possibility of further damage if left I chose to leave it unattended. The Workers arrived early, and attacked the “problem roof.” Which was completely removed in about 3 hours. As the new shingle material had arrived, it was quickly unloaded with a crane from truck to the roof. And oh. What a great color. A warm chocolate brown, that gave off a 3 dimensional effect. All vents, air ducts, were replaced also. And Side metal strips were replaced and shingles installed, all in record time. Any little imperfections were also addressed by a swift correction. All trash was disposed of, and the area surrounding the house was swept up. Including any metal nails with a magnet. The trash dumpster that contained the old roofing materials was simply towed away. Time job completed was starting at 8:00am to 4:00 pm. The Work Crew consisted of a 6 person crew what were wearing Covid-19 protective measures. Who maintained a professional attitude during the entire project. One thing to remember, treat the work crew well, and they will exceed expectations in the end.

10 stars all around! The crew was so awesome and very aware and careful for my family and dogs while working. The Project manager John Sanchez always checked up on us to assist or accommodate in anyway. The owner even stopped by to say hi and to thank us for using their service. I upgraded from shingle to metal and it looks AMAZING! Best part is they helped me get it through my insurance, I didn't have to pay for my new awesome roof... insurance did. I am happy and thankful they stopped and knocked on my door.. THANK YOU ZIA ROOFING!

Very courteous associates/quality work/highly recommended/delivered all what was in contract and then some/cleaned up as they went along never even seen any messes.Thank you I will definitely recomend ZIA ROOFING.

What can I say? Finally a business that does exactly what they say and goes that extra step over and above and exceeded my expectations. John was my salesman and stayed in touch with me every step of the way and addressed all of my concerns. Zia ripped off my old tile and replaced with black metal to perfection. Not only did zia tpo my whole roof we decided to wrap every single Pera pit to basically make the house indestructible. No more Pera pit problems here! If you have little things that need done also this is the only roofing company to call. The original deal included extras like fixing drywall from the leak in the garage.and since I went with a black metal off course I had to paint the garage ceiling red to match my cars and my garage doors black and front door which zia handled exceptionally. Definatly a shout out to the crews. junior red blackey you guys did amazing. Junior took the extra step to paint my skylights black and vents to match the metal just because that's the kind of work he does. No extra or hidden charges here. In the end upon completion I didn't like that my ac units were leaking water on my new TPO roof. John went the extra mile and put pvc pipes from my ac units to my canals. Will did my gutters and let me tell you. They are double the size of all my neibors gutters and accents the house amazing. Will did an amazing job on my gutters. All my neibors say the house looks brand new and I couldn't agree more. One last thing. I spent 2 months getting countless quotes. I will save you the time. Best bang for your buck without a doubt is ZIA roofing. 10 out of 10. Save you time and only make one call. And that's Zia roofing. You won't be disappointed. Thanks Zia!!!! John your the man!

Very good service, great people with a great attitude and FANTASTIC work. I will do business with these men again!

Willie and Isaac did and excellent job. They were on time, very professional, and we the least expensive of the 3 quotes we had. We are very pleased with Zia Roofing and Gutters.

They did such a wonderful job putting gutters all along my house, they asked specific color preferences, gave an accurate quote prior to installation, and were flexible on days! When the day came to install, Isaac and his team had the gutters on in less than a day and they look magnificent! Highly recommend!

Isaac Moya was a great project manager. They worked well with my insurance. Very efficient. The roof was completed quickly and did a beautiful job. Very happy with Zia Roofing!

We had Zia Roofing roof our home. We had a beautiful quality roof done with excellent craftsmanship. I would personally like to thank Jesus Banuelos for his tireless efforts in helping us with our insurance claim. Jesus was responsive and helpful throughout the entire process. I would highly recommend Zia Roofing!!!

Extremely professional and very cooperative. They were even patient and worked with my insurance company for the parts of the job that we’re covered. As far as I’m concerned there is no other roofing company in Albuquerque. Call Zia roofing if you have a problem, you won’t be disappointed.

The workmanship of my new roof is excellent. The Project Manager, Brittney Guiterrez was instrumental in initiating this project and making it successful. Her communication was excellent and timely. I never had to wonder about the status/progress of the work. In addition the office staff was courteous and helpful.

Called to ask if the estimator can return to add additional gutter and was told the person will contact me and he never did. i contacted them the next day and was told he had a busy day yesterday and that he will contact asap. He set up an appointment for an for the next day at 12:30 and told me he would call me before heading over to my house and i never received that call. He never showed up. I guess they are to busy and don't need the work. I will never know. If things start this way how do they end?

We use Zia Roofing for all of our company needs & for my personal properties. Sergio and his team are honest and do business the right way. Product and installation is always 5 stars. Wouldn't look anywhere else for Roofing & Gutter needs!!

The roofers did an excellent job. The sales people were very helpful and not pushy. The quality of product and service was top notch.

This is the best customer service I've ever had
They go above and beyond to make sure you are taken care of
Their work is meticulous
And they work hard and till the job is done right
Wish there were more like them out there

Working with Travis the Project Manger was great.. He did all the work contacting the insurance company.. Also the men that came to put the knew roof were very professional and cleaned up great... I would recommened this company 100%. Work was done in 1 day and a less than half.. Thanks Travis!!

Exceptional quality all the way around from start to finish. George Fisher did an outstanding job, very professional, excellent customer service. Highly Recommended !

I would highly recommend Zia roofing for any of their services. Travis was amazingly prompt to help us with work that needed to be done. Zia roofing showed up the day after the roofing evaluation to complete the needed work. They are wonderful!