- 4526 S 143rd St, Omaha, NE 68137
- Licensed & Insured
- TPO Roof
- Asphalt Shingle Roof
- Flat Roof
- Hip Roof
About the Business
What people say about “Xcel Roofing”?
{
"summary": "Customer feedback regarding Xcel Roofing is mixed, with a notable divide between positive and negative experiences. Many users highlighted the professionalism and expertise of specific employees, particularly Tyler, who provided exceptional communication and service throughout the roofing process. However, several serious complaints pointed to issues with project management, delays, and significant financial disputes, including allegations of scams and unprofessional behavior. This dichotomy in customer experiences indicates a need for improved consistency in service delivery and communication from the company.",
"liked": [
"Tyler at XCel roofing was one of the most pleasant and professional experiences I've had.",
"Outstanding service. In the middle of selling our home. Needed quick repair and they took care of it on time.",
"Mary and Reeva were very responsive to emails and helped to solve any issues that may have arose during the instillation process.",
"Cole was amazing. He fought with our insurance company and got a roof covered for hail damage.",
"I highly recommend Logan at Xcel! He was very knowledgeable, on time and extremely responsive."
],
"disliked": [
"Got red flagged by the city inspector, fixed it enough to barely pass and looks terrible.",
"Love our roof company up by Springfield mo, stole my $11,700 dollars.",
"We paid the full amount to Xcel roofing. But they failed to pay their material suppliers.",
"I received a phone call today that the work was done and
Recommended Reviews
Got red flagged by the city inspector, fixed it enough to barely pass and looks terrible. Gutters don’t drain right, and heard the owner outside my house state that their job is to make the insurance company happy, not the customer.
They have not done this since 1990, most of the good reviews were from before the company was bought out around 2016
Love our roof company up by Springfield mo, stole my $11,700 dollars, the only thing done was the inspection bye Tom Rogers, stayed in contact tell they got the cash, never once contacted by owners of company, company excuse for putting job off tell company closing, they were waiting on a back order for a sun roof, it’s been about two years since
Tyler at XCel roofing was one of the most pleasant and professional experiences I've had. As a fellow contractor, finding reliable and knowledgeable talent is hard and Tyler went above and beyond in every aspect of his communication, timely arrival, inspection and repair process. I truly appreciate the service and will highly recommend them to anyone.
Company Locations
Head Office
- 4526 S 143rd St, Omaha, NE 68137
- Licensed & Insured
- TPO Roof
- Asphalt Shingle Roof
- Flat Roof
- Hip Roof