- 800 US-218, La Porte City, IA 50651
- Licensed & Insured
- Metal Roof
- Green Roof
- TPO Roof
- Gable Roof
About the Business
What people say about “Witham Auto Centers - La Porte City”?
Customer feedback on Witham Chevrolet of LaPorte City is predominantly positive, with many praising the exceptional customer service and smooth car buying experience. The staff is frequently described as friendly, knowledgeable, and non-pushy, contributing to a welcoming atmosphere. However, there are a couple of serious complaints regarding service department mishaps, including damaged vehicles, which have negatively impacted the perception of their service reliability. While most reviews highlight the efficient communication and prompt service, the negative experiences indicate a need for improvements in their service department's handling of issues.
What Users Like The Most
- Troy answered any questions I had during a visit to the dealership.
- The service department is always beyond expectation and their staff is always so friendly.
- They made the purchase easy. They were also very competitive on the price of the vehicle.
- I received a very fair price. I will always go out of my way to support our local businesses.
- Fantastic service crew from manager to techs. Always treat me right and make me feel like family.
What Users Like The Least
- Claim Ford denied it. I go pick up my car, order parts from somewhere else so I can do the recall myself.
- They destroyed all 4 wheels. Waited over two months for a resolution calling almost weekly.
- Will never use these guys again, will never buy Ford again.
Recommended Reviews
I've been looking around the last few months for a reasonably priced Silverado 2500 and found it at Witham Chevrolet of LaPorte City. Troy answered any questions I had during a visit to the dealership a couple months ago. When I finally decided to trade it was the best decision I've made in a long time. I got a great deal on my trade, significant discounts on a 2024 model, and Troy and Jesse helped me with GM incentives, rebates, military appreciation, etc. I was out of the dealership in under two hours and got a better deal than I could at Karl in Ankeny or Bob Brown in Des Moines. No games with an experienced team and didn't mess around with multiple layers of managers, etc. Troy was phenomenal to work with and I will be back to buy from him again. The owners of the dealership (husband and wife team) checked in on me following my purchase to make sure I was completely satisfied and no issues - where else does that happen? This is my fifth red Silverado - the Duramax diesel is awesome and I have a great-looking Chevrolet!
Went in to have a simple recall completed on my focus. They can't do it. Claim ford denied it. I go pick up my car, order parts from somewhere else so I can do the recall myself. Open the hood to a broken header panel. The service department charged me to break my car. Will never use these guys again, will never buy ford again.
Jesse and Troy are the best! So easy to work with and no pressure. We truly appreciate the genuine service we received and love our new F150! Definitely recommend them to anyone looking to purchase. Thank you!
- 800 US-218, La Porte City, IA 50651
- Licensed & Insured
- Metal Roof
- Green Roof
- TPO Roof
- Gable Roof