Windy City Chevrolet

I like the car but wish it was a 2 door a larger vehicle you have more room for junk you've gotta clean out every few weeks

Windy went above and beyond to make the deal right just for me, had excellent service, even dropped off the car to me. Process was easy.

Evan did a great job of scheduling for me and the work was completed on time. Very nice waiting area and hot coffee was a plus.

Brought my car in to get my AC working and they were very professional and the price was reasonable Great service thank you

Windy Chevrolet's service department provided exceptional services during the repair of my vehicle. They were patient and understanding even when my insurance company wasn't. They kept in touch with me on the progress of my insurance claim and the repair of my vehicle. It was a long five months waiting for my insurance company to approve the repair of my vehicle, but Windy Chevrolet stood with me and got my insurance company to approve my repair. I highly recommend this dealership to anyone needed repairs to their vehicle.

Battery died on a drive heading east. Got jumped and they were the closest dealership/service shop to where I was. They got me in, checked the battery, got it replaced, and had me on my way within an hour. Everyone was friendly. Great experience overall.

I am so thankful Windy Chevrolet was able to help me. I was passing through town and my check engine light came on on my Subaru. They were able to fit me in, run a diagnostic and let me know what was going on. Thank you so much, Evan!

Great response time and service, got us back on the road to Bellingham Wa the same day
Thx for suggesting Dean's towing as well
R2

We are really glad that we decided to visit Windy City Chevy. Kevin was so helpful and friendly. Ẁe got teamed up with the right person; and, Kevin helped us find the right vehicle! Thanks y'all!

I developed a leak in the upper radiator hose while heading for vacation at Banks Lake. I was very happy that they could get me in to replace the hose. I was surprised to find out that it would cost $560.00 for the job. If I had been home, I could have done the job for under $50.00. They used an aftermarket hose that I could buy at NAPA auto parts for $21.00. I know a business has bills to pay, but I'm glad it wasn't a water pump.

Fast service, and a great bunch of guys. Give easy to read report card on vehicle for any potential problems that may arise. Honest.

Arron went out of his way to deliver our vehicle to us. Excellent customer service. Brought it to us with a full tank of fuel. Worked to get us what we wanted for our trade. Highly recommend this dealership

Very friendly! The Aaron and the team worked hard to get us into the truck we needed, even tho we were upside down on our trade in.

Had my truck serviced there on 6/3/25. They did a great job. Efficient and timely. We were on the road traveling and needed an oil change and tire rotation. They had us in and out in about 1 hour. Thanks guys, great job.
Bob.

They were very happy to help me and got me in the car I wanted…Only thing I would have liked to see done differently is for them to put some gas in it as I had a 90 mile drive back home and there was only a quarter tank of gas in the car (70 miles) plus there was no windshield wiper fluid in the car…They also said it has a back up camera, which is true, but the monitor is all scrambled when the car is in reverse so that function doesn’t work…Very helpful people though.

The folks at Wendy Chevrolet really went above and beyond to get me and my boys into a vehicle! Serious appreciation for them thank you you guys!

My salesman Aaron Pamer was awsome the sales staff that day where are great guys and very helpful and friendly windy chevrolet made my truck buying very simple and fun . They are the Best

We had a great experience with most of the staff. Ron, Cade and Eric were just as great as could be. We broke down while traveling just outside of Ellensburg, and had called the dealership looking for a recommendation for a good mechanic in the area. Ron put his computer on the car, let us know the error codes and we could discuss the problem and make an informed decision right there.
We chose to trade in our vehicle and they put us in a car that met our needs, helped by keeping us in budget, moving our belongings, and even our bike hitch and bikes over to our new vehicle.
The only sour taste was working with Dustin in Finance. We did not want to purchase the extended warranties and even after telling him no three times. He couldn’t explain to us clearly what we were purchasing, and didn’t have information that we could read to help us understand what we purchased.
After we left the dealership, and in working with our auto insurance provider, determined to purchase the gap coverage from them, and purchase the wrap around coverage from a third party. Dustin took a day and a half to return a phone call, and when he did indicated he couldn’t cancel the coverage without us returning to the dealership (we live on the west side of the Cascades).
Ron has us taken care of, the coverages have been removed from our auto loan without a return trip to Ellensburg, and we will be leaving a five star review, and look forward to driving across the mountains the next time we need a vehicle.

Mike/Vickie Jarvis
Marysville, Washington

I would absolutely recommend Windy City Chevrolet to friends and family. The sales team did a great job explaining and showing me the features in the my new vehicle! The financing was also easy and I feel great about the entire process! I just want to say a THANK YOU to Colin, Dalton, and Jessica! I am loving my new fully loaded Traverse z71!!!

It was a good overall experience I got a good deal on good truck it was worth the 5 hour drive!

Great experience from start to finish!! Thank you, Dalton, Jess, and team! Trade-in and a new car …success! Someday I’ll be back for that blue corvette

If you shop here prepare for highway robbery. They sold us a Nissan Maxima 204k miles, listed price was $2495, but when we got there they tried to charge us $5,000, in addition to all the fees that were tacked on. The car wasn't even detailed, it's dirty as hell. To top it all off, when we went to pick up the plates, they didn't even put the plates on for us.

Took advantage of my family when we were in a difficult position. Worst car dealership experience we've had.

Great experience! I did not intend to necessarily buy on the day I went in, I knew what I needed and Aaron took me to it. We are going to enjoy this summer so much! The WHOLE team was working on making my numbers comfortable for me. Wonderful!

Great, helpful, informative staff who are smart and people first, Whether it's buying your car or getting it serviced, you can rest assured you'll be satisfied with your service

These guys were my last hope before having to travel to a dealership in Spokane or Seattle. I came in for an oil change and as I did with 3 other dealerships, I asked them to check out my transmission for irregular shifting and a leak in my roof. They found and fixed both issues in a timely manor and kept me updated the whole way! I am very satisfied with the process and glad that I gave them the chance to make things right! In today's market and with vehicles being so expensive, I'm glad I founda place I can finally trust! A HUGE thank you to Lily and Ron!!!

The paper was quick and efficient besides not willing to deal on price everything else was handled accordingly. I recommend to shop here the staff very enthusiastic and willing to help to put you in a vehicle.

A good place to go for a car especially if you’re looking for a really good deal I would definitely recommend, also the staff are friendly and did a great job communicating thank you guys!!!!

Had a great experiance today at Windy Chevy, had them cut me a spare key and program an extra keyfob as I bought my '23 Trail Blazer used and it onlt came with one key and fob. Everything works perfect and now that we're a 2 GM family, we'll be getting our issues taken care of there!

My husband brought his truck here for repairs because it started leaking transmission fluid and he didn’t want to drive it dry. There was also a check engine light and we wanted to get that addressed as well. We had it towed there, and have an extended warranty which covered it. We dropped it off and waited OVER 7 WEEKS to get it back. 7 weeks! They kept saying “oh we’re just waiting on xyz, it should just be another day or two” and they kept making excuses every time we called (about twice a week). We had contacted the warranty company, and they said the dealership wasn’t following up with them and that’s why it was taking so long. When we went in to pick it up, it was dead, and wouldn’t start! They made us wait for a tech to be available to jump it and it still had the check engine light on. Awful customer service, nothing but excuses, and it was always someone else’s fault but their own every time we talked to someone. Apparently they had a change in management in the meantime, and while the new manager was nice enough, he again all the excuses and said he didn’t know about the issue or how long it had been there. Not to mention whenever my husband called and was patient and kind on the phone, the girl at the front desk would hang up on him when he asked to be transferred to the service department to check on the status of his truck. We’ve never had a worse experience and have told everyone we know to steer clear. Bring your business anywhere else but this dumpster fire.

Overall a nice quick service experience for a LOF. I was in and out in 50 minutes. The desk agent was friendly and took care of my appointment. The waiting area was nice and had small snacks. I am torn a bit now because I usually travel to Yakima for my services and in the end staying here local cost about $40 more. I'm not taking a star from the review for that. I'm assuming because Windy was not my purchase dealer ?

Boden from windy was AMAZING in helping me buy my car! They were helpful through my whole process and would recommend anyone going there!

We have bought multiple times from all three dealerships in town. Don’t buy from here. As a long time generational resident of Ellensburg this company does not live up to the standards of our community, the respect and commitment to honesty that Ellensburg hold dear in businesses here. Very disappointing to have this kind of business since their ownership change in this town. I recommend using others in town that are locally owned and understand this town is what keeps them in business long term.

Colin was so thoughtful and payed attention to my requests and found the perfect vehicle for me! Every member of the staff at Windy Chevrolet were friendly and eager to answer any questions.

Colin, and everyone at Windy City Chevrolet, were very polite, knowledgeable, and helpful during our car buying experience. My son's first car, and he got along wonderfully with Colin. The young staff is eager to help get you in a car that's right for you at a reasonable price.

AMAZING! I got my truck in last minute with no appointment and they got it back to me in less than a week! Called me to keep me updated with what was going on as well!

I brought my recently purchased 2019 2500HD in for service and multipoint inspection. Aaron in was friendly, knowledgeable, and professional. He understood what I wanted and offered input and suggestions for creating a good service baseline. They took time to do the work right, provided a detailed report in the end, and even gave me a shute ride while the truck was I service. Cost was a bit high but reasonable. A good experience all around.

Appreciated the friendly and willingness to provide expert details. Also, made time to replace my battery in my other vehicle while attending to the original vehicle needing service. Top notch!

Thank y’all for always taking care of my vehicles service needs promptly and directly. Much appreciated! Running boards fit perfectly!!

This problem is two part. last year I caught the transmission leak before it was bad, drove to the dealership and waited 40 plus days to replace small part by part to get the leak fixed. Now a year later the same part blows out while driving, all the transmission fluid gone, transmission slipping so bad it wont move. Oil is all over vehicle and my small boat. Got the truck towed by GM roadside service to dealership. Same thing same leak, this time it takes just about 8 days. The dealer says its good to go now problems. Everybody on the planet knows this transmission is compromised. Now I know this is not the dealers fault they are at the directive of GM. I go pick up the truck and the dealer says oh GM figured out the issue and has a redesigned cooler line. ( that should of been notified and recalled directly to me this would not of been a problem) Now I can not trust a new vehicle with under 21K miles. The final, I walk to my truck STILL covered in tranny oil, THATS Terrible dealer service I know of NO dealership that would do that!

The staff was very friendly and incredibly helpful I will certainly be going back when it's time to get another car

I went into Windy Chevrolet on December 30, 2022 in desperate need of a good used vehicle. Upon selecting one, I asked about its maintenance record and timing belt/chain status. They assured me it was not an issue. I laid $1500 down and financed the rest. The car lasted only 8 weeks before the timing belt failed on the highway, destroying the cylinder heads. I can't afford an engine rebuild, nor a new engine. I'm now making monthly payments on a dead vehicle that Windy Chevrolet will not stand behind. Horrible experience. Horrible business.

Update: it's now been 30 months, and I've corresponded with them 4 times, including a recent attempt on Dealerrater.com. They won't stand behind the vehicle they unloaded on me. All they offered (in June 2023) was to put me in ANOTHER, more expensive vehicle, absoring the dead car's loan balance into an new, inflated loan at what is surely to be a ridiculously high APR...in exchange for my removing this honest online review. To be clear, they want to bleed me for more money AND they want me to remove this factual review. Bottom line: Windy Chevrolet knowingly sold me a piece of refurbished trash and they now refuse to do the right thing. The least they could do is refund my $1500 down payment. Let's see if they are decent enough to offer that. As of July 2025, there has been no attempt at a down-payment refund.

I am a long-time resident of both Yakima and Ellensburg, and I will tell everyone I know exactly what happened to me at Windy Chevrolet.

Don't be fooled by dealer-promoted "positive" reviews on this and other review websites. AVOID this dealership in 2025 and beyond.

This good rating is ONLY because of Ron Stratton and Aaron Murdock. Though i know there are other good people at this dealership these guys are the GREATS and the reason I keep coming back! the type of people i could BBQ on the weekends with. When the dealership sold i was not willing to take and additional price increase and had started to place another order with another dealership. When Kayla from GM called me i told her i was moving on as well, i wasnt looking for a handout - it just came down to good faith at this point. Ron got us back to the original agreement even though i said i wasnt coming back. It is only because of Ron and Aaron that im willing to eat my words and swallow my pride because of my relationship with them along with Zach and Mackenzie back at the shop. These 4 assets...Heartbeat of America, maybe? Definitely the heartbeat of Windy Chevrolet!!! Glad that i stayed with this group.