Logo of Better Homes NW

Better Homes NW

  • BETTER HOMES NW, 11812 Littlerock Rd SW, Olympia, WA 98512
  • Financing Available
  • Locally Owned & Operated
  • Metal Roof
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Better Homes NW, we pride ourselves on our versatility and technical expertise, adeptly handling both residential and commercial projects. Located in Olympia, WA, we specialize in a comprehensive range of services, including roof replacement, roof coating, roof gutter repair, roof leak repair, and roof water damage repair. Our ability to manage complex projects from start to finish ensures that we meet the diverse needs of our clients. Our organized and detail-oriented approach allows us to deliver durable, high-quality results consistently.

We understand the importance of reliability in construction, and our well-coordinated team is dedicated to providing long-term value for every project we undertake. Whether enhancing your home with a new sunroom or addressing roofing issues, we are committed to thorough execution and client satisfaction. Serving Olympia and the surrounding regions, we are ready to bring your vision to life.

What people say about “Better Homes NW”?

{
"summary": "Customer feedback for Better Homes Northwest is overwhelmingly positive, with numerous reviews highlighting their excellent communication, professionalism, and timely delivery of services. Clients consistently praise the team for their attention to detail, quality of materials, and the overall satisfaction with completed projects. Many reviewers express appreciation for the ease of working with the company and the positive transformation of their outdoor spaces. However, a few negative reviews indicate issues related to customer service, particularly in handling damages and follow-up repairs, which raises some concerns about their responsiveness in critical situations.",
"liked": [
"Ryan and his team built our back porch sunroom enclosure and deck... they were on time, on budget, and easy to work with.",
"The quality of materials used was top-notch, and the craftsmanship was impressive.",
"Ryan was responsive on communication from bid to completion of the work and kept exactly to his promised timeline.",
"The team provided valuable insights and recommendations, ensuring that the design complemented our home’s aesthetics.",
"We couldn't be happier with how our deck and cover turned out; absolutely gorgeous work."
],
"disliked": [
"This company might do some fine construction work but when they cause damage they do not honor their work.",
"Patio cover was installed and started leaking... when I contacted the owner, I received no definitive response.",
"They DO SHODDY WORK AND WON'T FIX THEIR BROKEN PRODUCTS; attempts to reach them for repairs went unanswered

Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 32 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Nicholas Montana
Jul 27, 2025

Ryan and his team built our back porch sunroom enclosure and deck in ocean shores, they did a fantastic job. - On time, On budget, easy to work with, and used the best materials available. -
We would use them again and have recommended and been complemented on their work…
Thanks !
Nick and David

Corey Devall
Apr 10, 2025

We love our awning so much! Me and my husband always comment that it’s the best money we’ve ever spent. Thank you!!

amy Bowers
Nov 6, 2024

We are so happy we went with better Homes. We are loving our outdoor living space! It's been such an awesome extension of our home!

Alex Gattman
Jul 24, 2024

Ryan and his team were very friendly, professional, and easy to work with. We got to see a lot of different styles, colors, and design ideas before our perfect patio was created.

Good family owned business, would highly recommend to anyone looking to improve their backyard!

Doug gordon
Jun 20, 2024

I recently had the pleasure of working with Better Homes Northwest for our outdoor deck and railing installation, and I couldn’t be happier with the results. From start to finish, the experience was exceptional.

Consultation and Design: The team at Better Homes Northwest took the time to understand my vision for the outdoor space. They provided valuable insights and recommendations, ensuring that the deck and railing design would complement our home’s aesthetics. Their attention to detail was impressive.
Materials and Workmanship: The quality of materials used was top-notch. The deck boards were expertly installed, and the railing system was both sturdy and elegant. Better Homes Northwest’s commitment to excellence was evident in every aspect of the project.
Communication and Timeliness: Better Homes Northwest maintained open communication throughout the project. They kept me informed about progress, any unexpected challenges, and adjusted timelines due to material delays. Their professionalism and reliability were commendable.
Attention to Safety: Safety was a priority. The railing height met code requirements, and the spacing between balusters was perfect. I feel confident knowing that our deck is secure for family gatherings and entertaining.
Clean-Up and Final Touches: Better Homes Northwest’s team left the site cleaner than they found it. They paid attention to small details, such as concealing screws and ensuring smooth transitions between deck sections. The finished deck exceeded my expectations.
In summary, Better Homes Northwest delivers exceptional craftsmanship, outstanding customer service, and stunning results. If you’re looking to enhance your outdoor living space, I wholeheartedly recommend their services. Thank you, Better Homes Northwest, for creating a beautiful oasis for our family!

sara wasser
May 15, 2024

Fantastic experience from start to finish. Professionals in every sense of the word. They were here when they said they were going to be here, stayed in touch throughout and we couldn’t be happier with how our deck and cover turned out. Absolutely gorgeous work and they cleaned everything up like it never happened. We couldn’t recommend them higher. If there was an opportunity to go the extra mile, they did every time. Wonderful experience.

Carl Taylor
Apr 26, 2024

was a pleasure working with Ryan and his crew. A great experience. They were on schedule and did great work. Would highly recommend them.

Edgar Fuchs
Mar 30, 2024

Probably one of the best contractor experiences I have had and I have had many. Ryan was responsive on communication from bid to completion of the work. The entire process was streamlined and efficient. He right sized the project and saved me a lot of money while providing just what we needed. He kept exactly to his promised timeline of completion. His crew was polite and respectful and efficient. They were attentive to cleanup and keeping the site neat at all phases of construction.The end result, that included deck repair and a new rail system was beautiful. This is a local business owned by a family for several generations and they show pride in purpose and integrity. Very happy with the final result.

Julia Lensing
Nov 8, 2023

Thank you Ryan and team for bringing our idea to life! Ryan was an absolute professional from start to finish. He offered fair pricing, timely install, and wonderful communication. Highly recommend and would hire again!

Anja Borski
Sep 9, 2023

We love our patio cover and feel like Ryan offered us a great product at a good value! Questions were always addressed quickly, and the install crew was super quick and professional.

Janet Wyckoff
Jul 31, 2023

Thank you to Ryan and his talented craftsman for our amazingly beautiful deck and railing. The workmanship and attention to detail were perfect. They were even willingly to take in extra work for us at a busy time. These are great people to work with. Give them a call, you will be happy you did.

Keri Harpel
Mar 16, 2023

This company might do some fine construction work but when they cause damage they do not honor their work and haggle over a $345 charge for the damage that they did on the roof of a mutual customer. Would not recommend. When you miss a stud, and leave a gaping hole in a shingle causing a leak to occur and tell the customer they should have contacted you and not the roofing company, and refuse to contribute I call this really bad customer service.

Elaine Downey
Sep 13, 2022

We had them build a concrete patio with metal cover over it. We love it. They were very professional and showed up on time. They left the property clean and were professional. Would definitely use this company again. Call them and you will not be sorry. So happy with their service!

Super
Aug 27, 2022

They DO SHODDY WORK AND WON'T FIX THEIR BROKEN PRODUCTS. Patio cover was installed summer of 2022. It started leaking this past Winter. I contacted the owner Ryan and he said he would send someone by to reseal it when they were in my area. 2 months went by... nothing. I contact him again he texted back "We have a job in your area in a couple weeks, we'll come by and fix it then." I replied, "Can you please give me a definitive date when you will come fix the leak?" He never replied. I gave him 2 weeks, nothing still. I then called the office, no one picked up, so I left a voice mail. That was a week ago and no response. I guess they are happy they got their money, and fine ignorimg their faulty work.

Catherine Suter
Aug 18, 2022

Great experience all-around. Ryan was very responsive from first contact through to final adjustments on my outdoor awning. He and installation crew were on-time and tidy every visit. When I needed adjustment after the installation, crew came by after work the next day, cheerful and helpful as ever. Excellent service and product!

Yvonne Ellison
Aug 1, 2022

We can't recommend Better Homes Northwest highly enough! They installed a patio cover for our neighbors, and we were so impressed with it that we hired them to install a deck and cover for us as well. We previously had a concrete patio and a small, mostly decorative deck with lots of wasted space, and we wanted to replace it all with a large deck that allowed us to enjoy all that space. Ryan worked with us to turn our vision into a reality that was within our budget, and his crew did an absolutely first rate job removing the old deck and stairs and installing the new deck and cover. The final project exceeded what we had hoped for in every way! We couldn't be happier!

Kathy Morris
Jul 31, 2022

Would recommend Better Homes NW to family, friends. Great product, good communication with sales rep, Ryan. The installers were on time, professional and friendly. Left site clean. But beyond that the cost was better than competitors. No hidden costs!. These guys are busy, but it was worth the wait.

Lynne Bannerman
Jul 27, 2022

We are happy we went with Ryan and his team for our deck cover.
The one day installation went well and the cover looks great. I wholeheartedly recommend Better Homes NW.

Michelle Moore
Jun 30, 2022

I visited BHNW website on a Monday morning and filled out an online form. Ryan, the owner called me back that day and we set up a meeting for a Wednesday. He came with lots of knowledge and tons of photos of his work. Promised me that it would be done before an even that I was having a couple months away. He shook my hand and wrote it in the contract that it would be finished by desired date. The canopy was actually ready to be installed weeks earlier than promised which was so fantastic. I was not present for the install but my relative was and he said they were very professional. I HIGHLY recommend Ryan and his team.

Tammy11
Jun 16, 2022

Call these guys! I'm recommending them to my family and friends. They demolished and disposed an old rotten deck, poured an aggregate patio, and installed a beautiful composite deck with awning. Everything turned out great, on-time and for the agreed price. Ryan designed the whole project, and had material samples with pictures to show for the initial consultation. The crews were polite, professional, and clean. I wish I had done this sooner! Now I can leave my patio furniture outside without getting all wet in the rain. My dog appreciates it too!

Mara Littrell
Apr 30, 2022

We are VERY happy so far with our patio covers. The crew was very professional & worked hard in tough conditions! We now have two DRY (not one drop of leakage) patios to enjoy. It is sooo nice to just walk out and have a dry area to enjoy. I was a little hesitant about the aluminum, (wanted wood) but I am absolutely sold & happy we went with this option. It will be super easy to maintain & hopefully will last for a long time. The whole process working with them was very easy & professional.

Eric Georgia
Apr 23, 2022

Ryan and the Team were great from the start. Quick time to get a quote, beat their estimated install date. Showed us many examples of what we could do. Install was quicker than they said. Very nice people. Product looks amazing. With lumber prices being so high I chose to go this route. Will make some great use of our patio during all seasons. The height and the sky lights are my favorite.

Mike Shipley
Feb 23, 2022

Ryan and his team just completed the installation of our deck. We could not be happier with the project! His team was professional and did awesome work!

Katherine Galagan
Feb 9, 2022

Ryan and his crew did an amazing job of building steps and replacing the deck at our beach property. The materials and workmanship are of the highest quality and the results are fantastic! We have sturdy steps and railings to walk down to the beach, and a convenient place to store our kayaks. Ryan listened carefully to our wishes, and made them become reality. He was always responsive to our calls and requests, and easy to work with. They cleaned up when they were done, and left the place much improved! Thank you!

Charlotte Clements
Jan 25, 2022

I really love our patio cover but I hate the concrete pad. First let me say that the concrete was done by a subcontracted company.

The patio cover is absolutely beautiful. It looks so fancy and finished. The consultation was very nice and informative. Lots of different material and examples were brought along with albums of previously done work so we could see different products in a finished state. There were some options more expensive than others but what stood out to me is that not once did I ever heel pressured to choose something more expensive or persuaded in anyway. I hate that kind of thing and the fact that we were listened to was honestly a HUGE selling point. We talked over lots of options and everything felt very honestly including the expectations on the process and time frame. We went through this process beginning of October and the patio was finished mid December- a lot sooner than we expected since it's rainy all the time!
The concrete was done by a company Better Homes NW uses. The company was nice however I'm not particularly a fan of how areas turned out. The pad is way more attractive than what we had don't get me wrong... but some areas are rough. They did pour concrete on a day it rained afterwards so maybe that was a factor? The lines/ contraction joints are really really rough and textured compared to the smooth concrete covering a majority of the pad.
The other thing I was a bit concerned about is the concrete was placed over crushed rock however the rock sits above the ground higher than our yard so after the concrete forms were removed it allows rock to slope out from under the concrete in areas. I hope it doesn't compromise the concrete strength and create cracks in the future with the soil and gravel washout of it slopes the pad.
They also kind of left a mess in my opinion. There are chunks of concrete that was surrounding the form. We can dispose of them ourselves but for the price we paid I wish the concrete folks were a little more attentive.... And they did a number on a part of the yard leaving a uneven rocky mess.
Aside from my visual complaints and concrete longevity worries it looks nice and the cover which Better Homes NW personally installed is beautiful. We have alreadybenjoyed it numerous times in the 5 weeks we have had it. We have had many compliments and look forward to showing it off . Living in Washington you shouldn't be confined to the indoors all winter and spring long...this adds SO much usable space in our lives and value in our home.
I would truly reccomend this company to friends and family.

Jeremy Kettel
Oct 27, 2021

We had a great experience with Better Homes NW. They finished weeks ahead of the expected time and were great with communication. I would highly recommend them for any outdoor living situation. They even offer financing.

Kris Marsh
Oct 19, 2021

Betterhomes NW just finished a second project for us, a free standing patio cover over our hot tub. We are completely pleased with the work and the friendly and respectful attitude of Ryan and his crew. If you want a beautiful patio cover, Betterhomes NW is the company for you.

Dave & Brenda Ricker
May 7, 2021

We investigated numerous options for covering our outdoor patio before deciding to work with Ryan at Better Homes NW. We are so happy with our decision and would choose to work with them again. They built a beautiful cover over our outside patio area and it looks like it was original to the house. We love relaxing and entertaining in our new covered patio. We even feel like we added a new room to our house! It looks even more beautiful in person than the picture can show!

j strus
Jan 29, 2021

Had a cover placed over an existing deck. Wow. Better Homes did. an mazing job. They had to first remove an existing porch roof and fill in the gaps which they did and then put up the cover. All in one day! Never took a break. All our friends are envious and we are the place to be during this pandemic! Thanks Ryan and gang.

Mallory Campbell
Jan 27, 2021

We love our new patio cover! Better Homes NW brought our patio dreams to life. We really enjoyed working with Ryan. He was very professional, always on time and we could tell he has lots of experience and knowledge when it came to designing and executing the installation of our new patio cover. We use this area constantly to entertain and enjoy our backyard. We highly recommend using Better Homes NW!

Janine Beaudry
Dec 28, 2020

I can not recommend them highly enough! Only contractor that showed up (out of 6) to give me a bid on a new deck and cover and none of them could even give me a bid after weeks of waiting. But Paul gave me a bid after 30 minutes giving me exactly what I wanted . The crew was super professional and did impeccable work. Our deck is stunning now !

Loretta B
May 27, 2014

We met with Doug Boughal of Better Homes, who came out to give us an estimate for replacing our very old patio cover. Doug had pictures AND samples to show us so we would know exactly what we were getting. He gave us a written estimate for the job which we thought was very fair. When we got the date for the work to be done he told us one of his best installers would be out. We were happy to meet Ben who has been doing these installations for about 8 years. Ben was on time, ready and never wasted a minute in tearing down the old patio cover. He was careful with our plantings and even unfolded a tarp on the grass where he had supplies laid out. It was obvious that this young man knew exactly what he was doing and in just the one day the job was completed and everything cleaned up. We are delighted with our new patio cover and would be very happy to recommend Better Homes - Home Improvements to anyone! In fact we've already recommended that one of our neighbors give Doug a call. I'm sure they won't be disappointed.

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137 locals recently requested a quote
  • BETTER HOMES NW, 11812 Littlerock Rd SW, Olympia, WA 98512
  • Financing Available
  • Locally Owned & Operated
  • Metal Roof
  • Slate Roof
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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