Willow Ash Roofing

The Willow Ash team was super responsive to inspect and repair shingle damage after a storm preventing any further shingle loss or water damage. Highly recommend!

Willow ash roofing were outstanding in every way. From ownership to all of the crew, they were prompt, courteous and respectful of my property. I would recommend willow ash roofing to anyone in need of roof work.

This company rocks. Got an estimate and work performed in less than a week. Friendly and courteous staff. Did a Great job!! I would highly recommend this company for your roofing needs!!

Willow Ash is wonderful! Came to my house in a pinch, assessed the roof problem and got to work immediately. They Know what they’re doing! Roof and carpentry around the roof looks better than ever!

Working with Willow Ash was a great experience! Adam is a particularly good communicator who was able to explain his process with ease. His team tackled a difficult roofing issue with care, and he kept me informed and on schedule along the way. Highly recommend!

Adam was great!! He was super responsive and knowledgeable. He answered all of our questions.Will definitely use them again. Highly recommend!!

I recently had the pleasure of working with Adam and his team at Willow Ash Roofing, and I can't recommend them highly enough. From the very first interaction, Adam demonstrated exceptional responsiveness. I reached out with some concerns about my roof, and he got back to me quickly to schedule an inspection — no long waits, didn't have to chase anyone down.

Communication throughout the entire process was top-notch. With a roof being one of the bigger investments for homeowners, Adam helped engineer a plan to extend the life of my current roof, while also providing a plan and timeline of when to do a replacement in the future that is financially capable. To find a roofing company that is transparent about the longevity of your roof is crucial. They kept me informed at every stage, explained the issues clearly, and laid out all my options without any pressure. It’s rare to find a company that’s so transparent and easy to work with.

When it came time for the actual work, the quality was outstanding. The crew was punctual, professional, and clearly experienced. They completed the job efficiently and left everything clean and tidy — it’s clear they take pride in what they do. The repairs extend my roof's life and I look forward to working with them when they install my new roof in the coming future.

If you’re looking for a roofing company that combines excellent communication, fast response times, and superior craftsmanship, Willow Ash Roofing is the one to call.

I can’t say enough positive things about Willow Ash Roofing. We are in the process of selling our home and had a few issues that needed to be taken care of. Adam, Fredy and the team were the consummate professionals beginning with the estimate all the way through the repair process. Timely, thorough, and with a high degree of skill and attention to detail. I highly recommend them for any of your roofing needs.

Adam and his team are wonderful to work with! They were extremely professional and provided an excellent service. We needed our chimney chase cover replaced. Adam explained our options, provided a reasonable quote the same day he came to our house, and the crew did a great job with replacing the cover. Adam is clearly knowledgeable and honest. I’d highly recommend Willow Ash for any roof related needs!

I am a local Realtor and referred my client to Willow Ash Roofing for a new roof. They just told me today that Adam and his crew did an EXCELLENT job and were very happy with the results.

Adam is incredibly knowledgeable and helpful when it comes to roofing. I enjoy working with him on our projects together, and he runs a tight ship down there in Mount Pleasant.

Willow Ash Roofing does a great job. They are professional, consultative, thorough, and great at follow up. Adam is customer focused and friendly. Highly recommend!

These guys are as honest as they come. They won’t sell you a roof just to sell you a roof. It’s so refreshing to come across an honest roofer, one who takes the time to explain the condition of your current roof and why now is the time for a new roof. Great roofs, great prices, great service, great people!!!

Adam and team were exceptional. He educated me about the SC safe home grant program which helped pay for half of our new roof during our renovation. His team was efficient and we'd highly recommend him!

Adam and Ernesto at Willow Ash Roofing are excellent! We will for sure be using them for all of our roofing needs!

I contracted Willow Roofing to repair and conduct maintenance our metal roof (26 years old). They replaced several roof panel and added a cricket at the chimney (a leak problem since initial installation. They communicated well, met schedule, met budget and worked in a highly professional manner. In summary, Willow Roofing did an outstanding job.

Willow Ashe is very professional, and shows up on time! I plan on using them for all of my roofing needs

Great company. Reasonable price and fast service. Super friendly and easy to work with. (Replaced our chimney chase to stop a leak.)

Easy to work with, competitive price, and a job well done quickly and professionally. I would highly recommend them and would definitely use them again

Willow Ash did a Roof repair for us and did a great job. They were quick to fit us in and get it resolved and answered any questions we had along the way. I highly recommend!

Willow Ash was wonderful to work with - they did a great job on my roof replacement and addition of a gable end. Very communicative, transparent, and fast working. Kept me informed throughout the process and kept the job site neat & tidy. Would highly recommend and would work with them in the future. Thank you Adam, Ernesto, & team!

Service was professional, thorough, timely, and price was fair. Communication was solid. I would use them again and would certainly recommend.

Adam was extremely professional and flexible with the scheduling. I would recommend Willow Ash to anyone who needs a roof. Use this company if you want a contractor that is honest and has integrity!

Just had my roof replaced by Willow Ash. They were great!! They were on time, finished quickly, a fair price, and the workmanship was excellent. Really can’t say enough. Cleaned up afterward that you would never know they were there other than the fact we have a beautiful new roof! Great job and thank you!

Adam and his crew at Willow Ash Roofing are phenomenal!!!! From start to finish the crew worked non-stop and did an extremely good job of cleaning up after. The roofs look amazing!!!

We had an excellent experience working with Adam at Willow Ash Roofing to assess a water leak around our chimney. He was very professional, thorough in his assessment of the issue, and easy to work with. We would highly recommend their services.

Had a persistent leak after new roof by another company. Folks from Willow Ash came out several times and were persistent until they located and fixed it. Adam and group were great.

Adam was friendly, knowledgeable, and informative. He answered all of our questions and offered services we didn’t think possible like retrofitting our roof with hurricane clips using SafeHome guidelines. The installers were on-time, clean, courteous, and thorough. They even fixed our hood vent that was installed improperly, free of charge. The roof looks beautiful. I would highly recommend Willow Ash Roofing.

This has got to be the most unprofessional and shady business I've come across in my 71 years of life! I tried to get my roof replaced by them.
There's been nothing but runarounds and delays. The contract is all one-sided. They wouldn't even confirm or provide a start and finish date. They don't have their own roofers. They rely on subcontractors. They don't tell you that.
I should've saved my time and took the hint, from the beginning... how they're shady.
My first sign was when they didn't call to cancel or show up for their roof inspection appointment. It took almost a month to reset it, after I made a point to complain.
The second sign was when the roof inspection was just their foot in my door to get a job. They never showed me the roof inspection photos they supposedly took. The roof photos weren't sent via an email, as promised. There was never any discussion of the roof inspection. It went directly from an inspection without any follow-up or discussion, straight into job proposals. The inspection was just an opening for them to get a job lined up. Then it was like pulling teeth to get straight answers or the job done. It was always runaround, trying to get any relevant information, answers, concerns, or issues addressed. I've got numerous emails to prove it. I stopped trusting to discuss things over the phone when I couldn't lock down an answer. It got to the point of wanting everything in writing, through email discussion... because I couldn't rely on anything being said. They expected me to pick a roof plan without showing me any shingle samples! I was sent a shingle color chart, via an email and was expected to choose my roof shingles and colors by viewing them through an internet display. I didn't hear anything for two weeks after the chart of shingle colors was sent over the Internet. I had no idea they were actually expecting me to choose my roof that way! Then, out of nowhere, suddenly I was being rushed to decide on which roof to choose. I actually had to tell him that I needed to see samples! You would think that product samples would be automatically supplied! They do everything over the Internet, cheaply and carelessly. There's no courtesy, attention to details, or consideration... except to avoid any accountability on their part. No matter how many questions or concerns you bring up, only ONE 'easy' topic will get some attention to answer... and the rest will be ignored to keep chasing after, like a neverending runaround!
I'm 70 years old, and this is how they treat the elderly. My roof is aged and vulnerable. It's been kept at risk of storms to cause damages... and my roof still is waiting to be replaced.
What kind of roofing business makes you wait from October until January... with all kind of delay tactics? All they want is the 40% Down Payment Deposit... but they don't care about providing information about your concerns to proceed. They leave you slighted, confused, offended, and disrespected like some kind of fool. If you want a contract that ALSO considers your interests and protection in this costly transaction, forget about it with them. If I didn't know about business law, it wouldn't matter and my roof would've probably been replaced already. But the owner is shady, and too slippery to negotiate a fair, two-sided contract that enforces the customer's protection in writing. He says one thing and does another, like bait and switch. And that's what this has been, for the last three months.
Tonight, I finally ended my misery dealing with this unprofessional, unethical, and shady business owner and roofing company. I'm sure he'll come back to respond, to save his face. But I have all the emails, in writing, to back up everything I'm saying here. So if there's anything I'm saying untrue, then try to sue me!!! Because I'm warning people of what I've experienced, as the kind of treatment I received as a disabled 70 year old senior citizen woman!

A great experience (as always). Adam responds quickly and is professional and experienced. He completes the job on time and for a reasonable cost. I would recommend Willow Ash Roofing.

Great company. Have been using them for years. With new roofs and old roof repairs. Adam and Josiah are great communicators.

Willow Ash Roofing was such a pleasure to deal with. They were very professional, corteous and thorough with their work. I would recommend them for all roof repairs.

I called Willow Ash with a problem concerning a third floor deck. My house is fairly new, but the third floor deck finish wasn’t done properly and In the beginning, this company was awesome. The owner, Ryan, came out and listened to my original vision and came up with a solution on how to fix it and assured me that he would find product that would create the finish that I was looking for. He sent me a quote of $2,400 which I had no reason to question because according to their reviews this company is great. I was sent a link for a deposit which I paid immediately. Once a product was found, colors were picked and a date was set (setting a date took forever) they were able to get to work.

The problems really began with his worker, Jose. Jose came out and sanded down the original finish and properly (?) graded the deck. When the initial product went down it was not the correct color but I was assured that if I wasn’t happy once they were done, they would come back and lay another color on top. From here on out it took weeks to get the project finished. Whether or not Jose would show up was up to fate and I never knew if a guy I didn’t really know was going to show up at my house as I was getting ready for work. Initially, we noticed that cracks were starting to appear even before the job was finished. I was assured of a solution. It took a while for this new product to get shipped, but Jose finally came back with another product to put down that apparently was supposed to “fix” the cracks for good. In the end, I hated the color, but was told that it would cost more $$ to change the color even after I was assured it would be no problem to lay another color on top. Once the job was “done” or so I thought, I came upstairs to find that epoxy was on door, the door knob, hardwood floors and walls of the deck itself. I complained so the owner sent Jose back out to “fix” it but to this day there is *still* epoxy on surfaces of my home. At this point, I have to admit I wasn’t thrilled, but the job was done and I could finally enjoy my deck. I was assured BY THE OWNER that if cracks ever appeared he would come out and fix it no problem. When it came to actually paying the bill, he added on charges because the job “took longer than expected”. It was over $300 dollars more than the original quote and this was done without any communication. I disputed the extra amount because any delay in this project was certainly not because I was delaying the project seeing as how it was HIS worker doing the work. He did eventually change the bill so it was the original quoted amount and I paid under the assumption and assurance that any cracks would be addressed.

Inevitably, months later the cracks started to appear. As time went on the cracks got worse, but I wasn’t worried because the owner said he would fix them no problem. I called him and he actually seemed to care. He said he would research another product and send Jose out to fix. Of course, I never heard from him again. I called multiple times and was always told something different. Eventually, he basically asked me what the heck did I expect him to do? I kept a texting chain going and at times he would text and say could they come back to take a look, but when I responded I would never hear back. Eventually, I sent an email which received no response. I actually had a contractor come out and give me a product recommendation which I sent to Ryan at Willow Ash Roofing and he never responded again. My deck is still not fixed and looks way worse than it originally did. At this point, I’ve been quoted the SAME amount to fix a deck that I paid to have refinished in the beginning. I am disappointed and frustrated.

Adam went above and beyond for our re-roof project! He was responsive and easy to work with and accommodated our schedules, along with the weather, to make our new roof happen. His crew did an outstanding job on our roof (and clean up) and we are very pleased! Highly recommend!

Willow Ash replaced a roof on our rental property in IOP. WE loved their work and working with them .They recently did 2 repairs on or residence in Dunes west and Again 5 stars, on time ,clean neat and respectful ..

This is the team you want to help with your roofing needs, they were attentive to our timing and did everything they said they would a fair price. Emails and calls were answered promptly and professionally. I'll definitely use them in the future and suggest you do too.

Willow Ash did a great job of replacing the roof and in a timely manner. Ryan is great to work with.They also helped with a staircase post replacement. High quality work.

They scheduled immediately meeting our time slot and even added extra effort in fine tuning before leaving the site
Definitely recommend!!!

I am very happy with my experience and would definitely use Willow Ash again. The work was excellent and his workers were very polite and cleaned up. Ryan, the owner, spent a good deal of time with me going over options. He guided me to repair part of my roof instead of replacing all of it. He is also a contractor and had great ideas about how to direct water away from my foundation. This was unrelated to roofing. He saw problem areas around my house and yard and pointed them out and suggested solutions. He was very knowledgeable and friendly. A very positive experience

Great experience with WAR! The owner came out to check out what needed to be done for 2 leaks I had during a storm and found multiple areas on my roof that needed to be repaired. He's an expert drone pilot and I was able to view the damage in real time. He got the repairs done quickly and for a very reasonable rate. Will definitely do business with WAR in the future. Thanks!

We had a leak in our 4 season room roof. Mr. Ryan Sancho identified the problem as faulty flashing installation around a skylight and his crew fixed the problem before Ian hit! Also fixed a few minor problems in our main roof , removed turbine vents that weren't necessary. Highly recommended for your roofing problems.

Willow Ash replaced my roof about 8 years ago and did a really professional job. They followed up and made sure everything was satisfactory and that I was happy with everything. Ryan worked with me to complete and submit the required paperwork under the SC Safehomes grant program. I have had no issues in 8 years and will be getting them to install gutters soon.

Willow Ash is an excellent company. They have a consistent work force in the field and it's a tight organization. They are efficient and knowledgeable. I always call them first.

We had some roof repair done and were so impressed with the information we received about roofing and the job that was done.

Willow Ash replaced our 24 year old roof, redirected water flow by building a wall & installed a connecting downspout/gutter to the floor below.
The work more than met our expectations. The timetable was extended due to weather, but we are very pleased with the work, skilled workers & accuracy of the estimate to the final job.

I've hired this company twice. Both times they were EXCELLENT. First, they answered the phone (immediately), and then sent someone out the next day. The repair was done, the price was completely reasonable, and they cleaned up so I never knew they were there. I can not recommend them more highly.

Willow Roofing was very quick and finished or roof with no "fuss or muss". When we later discovered an issue that needed adjustment, they quickly took care of it at no charge.

They were amazing! Timely, professional, responsive. Great follow-up. Very knowledgeable. Helped with what shingles would be the best. Did a great job of cleaning-up. I recommend them highly. They helped with the insurance claim and saved me thousands.

We couldn't be more satisfied with our complete roof repair & installation. We were looped-in throughout the entire process and feel very confident we went with the right roofing company. Alec was our project manager and super helpful from inspecting our leak issue, helping us navigate insurance, keeping us updated throughout the process, and ensuring we were happy with the work.

The Willow Ash Roofing crew was just fabulous. They were helpful, communicative and very conscientious when it came to taking care of our house during the installation and the cleanup process. We are so happy we found them to take care of our roofing needs.

Willow Ash Roofing was very responsive with our timeline. They came out and gave us honest feedback on the status of the roof on the house my buyer was buying. They gave us a good fair quote also. I highly recommend them.

Great roofing job They even give 100 dollars for referrals. I have a referral coming to me but it is taking some time . 2 phone calls and no results yet. I am confident they will come through soon.

When we had Ryan out to give us an estimate, he educated us on what was wrong with our roof and insurance. I felt when the repairs started that we were getting good work from people that knew what was going on. I was also please with his help with the insurance people. I would use Willow Ash Roofing again and recommend them to anyone!!

Ryan and crew both installed my roof and skylights, and handled some very tricky leaks. Following our annual storms, they're very quick to respond and take care small repairs. Highly recommend.

A complete Roof replacement (Storm & Hail damage), plus all Guttering and Inside Paint Job (lot of leaks) was involved altogether, whereby WillowAsh sub-contracted out the Guttering and Painting

I am NO Roofer and have not been up there to inspect, but so far so good.
It looks the part and to date is doing the Job. It passed its 1st pretty severe test 2/3 days after completion with a serious Storm, so quite pleased.

This Phase was completed in a single Week, and despite a serious heat wave, wherein temperatures frequently exceeded 100F - tough job in brutal conditions.

Overall - 8 out of 10 (10 is absolute perfection so Impossible) so we were Pleased and would recommend.

Quibbles - Administrivia and we had to chase WillowAsh 2/3 times too often to fix, collect, return or get someone to Finish/Complete - Painters took 3/4 days longer than was scheduled, so let WillowAsh and us down.

Responsible Social Distancing was practiced by ALL throughout, due to the threat from Covid-19. That included, where it was awkward or just plain sensible, us going out for the day (Golf can take awfully long time).