Logo of Roofing USA

Roofing USA

  • 349 W Coleman Blvd STE #202, Mt Pleasant, SC 29464
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Roofing USA, we specialize in a comprehensive range of roofing solutions tailored for both residential and commercial projects. Located in Mount Pleasant, South Carolina, we offer services including roof vent installation, waterproofing, rubber roofing, flat roofing, and soffit and fascia services. Our expertise extends to green roof repair, ensuring we can manage complex projects from start to finish with precision and care. Our commitment to organization and attention to detail allows us to deliver durable, high-quality results that provide long-term value for our clients. We take pride in our ability to coordinate effectively, ensuring that every aspect of your project is handled seamlessly. Whether you are in Mount Pleasant or the surrounding areas, we are equipped to meet your roofing needs with reliability and professionalism.

What people say about “Roofing USA”?

There are not enough reviews yet to form a clear opinion about Roofing USA

Recommended Reviews

Overall Company Rating
Good 4.2
Out of 43 reviews
5 stars
4 stars
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1 stars
Show first:
Jeffrey Leavitt
Jun 14, 2025

This company was pretty good initially to get the business. The installation went fairly smoothly though the crew needed some prodding to take care of details they should have caught themselves. However a year later I've got water stains on the ceiling and they refuse to call you back or just don't answer the phone at all. They went on about how great their warranty was before the sale, but it's crap if they won't return your phone calls.

Deborah Martin
Jun 7, 2024

Prior to the inspection I read the reviews, which were quite favorable. The tech was prompt, efficient, and very professional. However, what was most impressive to me was his honest assessment of my roof. Unfortunately there are other companies who would have provided false information in order to make a sale.

Kim Nable
May 18, 2024

Professional and courteous. Assessment was accurate. Roof is in good shape. Not very old. When I need repairs, I will be happy to hire them.

Michael Blakely
May 17, 2024

Bart was scheduled to perform the roof inspection with the State Farm representative but failed to show up for the appointment nor did he attempt to contact me. Respectfully, I'm very disappointed. If my claim is approved by State Farm, I'm not confident that Roofing USA is the company I would chose to go with. I'm very disappointed

Danielle Casey
May 10, 2024

Calls are either answered immediately or returned promptly, and by someone I could easily understand. Scheduling was timely, too.
Ethan was prompt, friendly, and knowledgeable. The estimate was done efficiently and thoroughly. I had subsequent questions; Ethan and Viktor were timely and helpful with their replies. The estimate is reasonable and I look forward to having the work completed shortly.

Ray Arnold
May 3, 2024

I highly recommend this business. Customer service second to none, they exceeded me and my family’s expectations and continue to be an outstanding business.

Brandon Hall
Apr 24, 2024

Initially was pleased with the Roofing USA inspector, nice person. They did the inspection and helped me with the claim. Two days before the adjuster was set to arrive, I was told "due to unforeseen circumstances, we are ceasing operations effective immediately"

That's it, no further explanation. I called, left a message, sent a text and was ignored. This isn't just an "inconvenience", this is serious, this is fooling around with people's property and homeowners insurance. No use in my calling to discuss the issue, I've already tried that. Pretty sure that's just a ploy to make this company appear like they're "trying" anyways.

Dana Seblonka
Apr 13, 2024

Roofing USA was fantastic! They came out and gave quote, then scheduled service date/time and completed the work perfectly. Great communications and service all along the way. The workers were absolutely wonderful and friendly and advised of work status and completion. They were very friendly and nice. Will definitely use them again.

Michael Cardenas
Apr 9, 2024

While they only checked roof after a storm, they were courteous & carefully inspected roof. Provided estimates for some other repairs but no high pressure to sign.

Stephen Mullins (Kirk Starson)
Apr 2, 2024

I was solicited for a free inspection. Time was set up, but when approaching the time, looked like the weather might be an issue. The appointment time came and went and I was called afterwards and informed of what I already surmised. A new appointment was set up, and the inspector arrived early. Nice guy and after his inspection was told everything looked good.

Wykeita “keita” Samuels
Mar 30, 2024

My roofing claim has finally been approved thanks to Roofing USA! The first claim I submitted without a roofing company was denied. Abby and Keegan were instrumental in this claim getting approved. They kept everything moving even when our family was dealing with an unexpected crisis. We haven't started the work yet but I have complete faith that the job will be done right. Thank you Keegan and Abby for your professionalism, awesome work ethic, and just being wonderful people! I truly doubt I would be getting my roof replaced if it hadn't been for the two of you. Roofing USA, I'm sure you already know but these two are a great asset to your company be good to them.

Keita
Elgin, SC

Sheryle Tillman
Mar 14, 2024

Roofing USA has made the process easy and seamless. Everything explained and have let me know what expect along the way. Abby and Kyle have been professional yet friendly. Highly recommend!

Kathryn Westurn
Mar 12, 2024

BEWARE OF THIS COMPANY!!! I should start by saying that my BRAND NEW ROOF IS LEAKING. If I could give zero stars, I would. Roofing USA will lie to you repeatedly. They quoted me a set price for my roof, had me sign a contract, then immediately started negotiating with my insurance company to get more money. Brandon, who went over my contract with me (despite the fact that he told me several times that he was filling in for someone else and that he doesn't do contracts), told me that they would file supplements if there was damage that they couldn't see until they got the shingles off. Not true. When I called and told the office that I did not want them to file supplements with my insurance company, Daizy had the audacity to tell me they were a business, they needed to make a profit, and that I shouldn't care because my insurance company was paying for it. Who does she think pays the premiums? Had I known Roofing USA was going to do this, I would have gone with another company. They also promised me they wouldn't touch my gutters. Another lie. Thousands of dollars of damage done to my gutters. Roofing USA has been nothing but a pain since I signed the contract. Most of what Brandon told me was not true (there would be an English-speaking site supervisor, very few nails would be left behind, they would not touch my gutters, everything would look exactly as it was before the roof, I would be sent pictures and updates as they worked on the project - ALL LIES). Tons of nails were left on my property (of course some are to be expected, but this was absurd, also got 2 flat tires). To add insult to injury, as mentioned before, MY BRAND NEW ROOF IS LEAKING. They are the absolute worst. I can't comprehend all of the good reviews on here after the experience I had with them. Do yourself a favor and don't make the same mistake I did.

Tony Dozier
Feb 17, 2024

Chris was very professional. He explained the process with me. He came back and meet with the adjuster from Allstate, keeping me up-to-date on how things going.

Chuck Howard
Feb 16, 2024

Keegan is very polite and professional. We had a very good experience, didn't feel that salesy pressure that a lot of companies do. Very good experience.

Christine Lukesh
Feb 14, 2024

It must have been assumed that I would purchase a new roof only if State Farm accepted my claim. I would be interested in RoofingUSA’s BEST estimate for the cost to replace the roof so I can research some choices. Thank you.

Kelvin Sims
Feb 13, 2024

This is my first time ever having to have my roof replaced and it has been nothing but a headache for me dealing with this company, maybe because I am ex- militilry and I like listening to what people say and expect them to do what they say and that hasn't been the case. Once they got some of the deductible everything froze and I have been waiting for like a month just to get scheduled. I keep getting excuses from them that's its my insurance company but when I call my insurance company they say that USA Roofing hasn't reached out to them. I am a retired veteran and my next step is to get a lawyer if this is not fixed by the end of this week.

Hawkeye Traxx
Feb 11, 2024

All was good, technician explained everything about the roof n when money is available I'll get the service he explained I would.

Salvatore Cafiero
Jan 18, 2024

I'm still waiting for an appointment to fix my roof. The inspection was done last week. Fortunately, it is only a repair around the chimney and not an entire roof. The inspector, Bart, was very professional and friendly.

Eric Heyward
Dec 21, 2023

The inspector came out and was able to date when the roof was last replaced and found any issues that need to be addressed.

Ed Krug
Dec 6, 2023

These guys are great - very professional, knowledgable and friendly. Paul and Tim explained all my options clearly and helped map out options for repairs that are more pressing from those that could wait a bit. I'm so glad that I found them!

Emily Markley
Nov 3, 2023

Tim came out and did a free inspection. Was very professional, efficient, and engaging. Would highly recommend USA Roofing for a free inspection and quote for any services needed. Did not feel any pressure of an unnecessary sale or service but an honest overview of the health of our roof. Check them out, if you’re in the market.

Brianna Prentice
Oct 25, 2023

I work with the Claim Department of an insurance carrier and just wanted to give Daizy with Roofing USA a huge shout out for her all around great customer service, not only with our insured but with our staff! Thank you Daizy!

Deanna Kaiser
Oct 25, 2023

We were very impressed with the professionality of Bart. He explained everything in detail & was very patient. Our children own this home & they are not quite ready to move on this right now. We will definitely follow up with your company when the time comes.

K G
Oct 22, 2023

Asked for an inspection because of a lightning storm that damaged my neighbors house. I was told I had extensive damage and needed a new roof and that I should file a claim. Reluctantly I did and my insurance company inspector said there was ZERO damage and only 1 edge cap shingle at the end that needed replacing $5 dollar fix I feel it was a total scam to make money highly un reputable company!!!
If I could give zero stars I would. I would NOT recommend them based on this scam.

Shirley Kneece
Oct 21, 2023

Excellent work and communication. Professional. Update you with all work . Very nice on time ,clean up after , kept informed with documentation and photos entire time let's you know arrival times and schedule no surprises . We love the results

laura reardon
Oct 7, 2023

The guys sent to repair the roof were great and showed some quick thinking on how to get all the way up there safely. They were prompt, polite and once work started Quick. No mess was left behind. We will call again for any roofing needs. Thanks.

Joseph Kruggel
Oct 5, 2023

There are many roofing companies to choose from in the Low Country of South Carolina where I reside. I would highly recommend Roofing USA based on their professionalism, responsiveness, and punctual work ethic. The roof installation went very smoothly and the final product looks incredible. During the installation, I received SMS notifications that updated me on the installation process real-time as it occurred. These notifications made me feel very informed with minimal knocks on the door. All employees associated with Roofing USA were very professional including the initial salesman, the project manager, and the workers themselves. If you are searching for a new roof, choose Roofing USA.

Sean Chesney
Oct 4, 2023

This company installed a roof that leaks, wanted to be paid in full, and will not fix the issues. The owner Scott and sales person Ellis can talk and sell you on a project, but have no clue what they are talking about. Not sure if they have even done any hard labor in their life’s. All the workers are subbed out and are not actually part of their company. It makes it very easy for them to have an escape goat if a project goes wrong.

Melissa Arellano
Sep 29, 2023

As a new homeowner replacing the roof was not in my plan. Thankfully the people at Roofing USA walked me through the process and went above and beyond, especially Ellis, to make sure I was comfortable and happy in the end. Highly recommend!!!

Carolyn Gatlin
Sep 19, 2023

Abby was very responsive. She was able to answer all my questions. Abby explained the process and what to expect.

Tracy Powell
Aug 5, 2023

Tim Y inspected my roof with the claims adjuster and got the ball rolling. John B. then came out and went over everything with me. Great guy very knowledgeable explained exactly what they would be doing. I signed the contract and waited for my build date. Contract states I would have a roofing USA rep on site for the entire build, supervisor for the work crew and dumpster or trailer for debris. None of this happened, crew showed up and began tearing off the roof. My gutter was supposed to be detached and reset, my retractable awning was supposed to be detached and reset.
New drip edge on whole perimeter of roof. These things did not happen. My low profile porch was to have rolled roofing, did not happen. I constantly called Ellis the production manager for help in getting someone that spoke English to my house. He did nothing but lie to me about my rep and the changes he made to my contract. He said he only goes to job sites if absolutely necessary, which I felt like mine was. So it took them 3 days to repair the original crews damage and Francisco did a great job. My gutter guards were completely ruined and my awning Damaged. $5000. In damages. Steve the owner refuses to pay for that until I sign the completion form and then he will reimburse me. He also refuses to give me the name of the person in charge of the work crew, who eventually showed up. I have great respect for John, Tim and Ashley from roofing USA but their production manager Ellis is the one who I blame for the whole fiasco. I am a 66 year old female homeowner and I deserve the same respect as the man next door when they did his roof

Tania Kyzer
Jul 31, 2023

The people we have worked with have been so great and helpful with information and staying on top of things!

Mario Cerame
Jul 26, 2023

The team at roofing USA is very professional. The agent came out at the appointed time, examined the damages, formulated his report, helped me to make contact with my insurance agency, and called me the subsequent steps that would be forthcoming after the claim was filed. All very transparent.

Cheryl Ward
Jul 17, 2023

Free roof inspection and assistance in filing insurance claim - very personable staff - both Ethan Sanders and Jimmy Serrano have been excellent to deal with.

Montague C. Scooter O'Cain, MAS
Jul 17, 2023

I would’ve had no clue of any wind, hail, or any other damages to my roof, and they not come by and volunteer do you

Mitch Cohen
Jul 11, 2023

After several attemps to get our damaged roof replaced only Roofing USA was able to accurately assess the damage to qualify for the insurance for our new roof. They have proven themselves professional and thorough in their work and took excellent care of the our property throughout the work being carried out. The company walked us through each step of the project and oversaw each of the details. We are extremely pleased with the quality of the product used and the workmanship.

Amanda Kenny
Jul 11, 2023

Thank you, John Burley for all of your detailed descriptions of products, materials, designs, colors, etc. You are a wonderful employee for USA roofing. You are very knowledgeable, helpful and caring. Thanks again.
Sincerely,
Amanda Kenny
Mt Pleasant SC

Website Assists
Jul 8, 2023

The team at Roofing USA demonstrated a high level of knowledge and skill throughout the entire process. They took the time to thoroughly assess the condition of my roof, providing me with a detailed explanation of the recommended repairs and the different options available. Their transparency and clear communication were greatly appreciated, as it allowed me to make informed decisions about the project.

tony yost
Jul 1, 2023

Very professional and courteous, amazing attention to detail. Would rate my inspection a 11 of a scale 1-10. Thank you USA roofing

Karen Bowen
Jul 1, 2023

So far, dealing with Roofing USA has been very easy, professional, painless, and friendly experience. They handled everything from inside inspection to rooftop inspection to photos to contacting my insurance company with me.
VERY impressive outfit.

Mohamad Hakimian
May 18, 2023

Have not used this company yet. John showed up on time and did a thorough inspection of the attic area and discovered existing leaks, but due to weather conditions (raining) could not do the roof inspection. He is a very professional gentleman and left an excellent impression on us.

We’ve made a new appointment when he’ll come and do the roof inspection and provide us a proposal to install new roof. If we end up using this company, I’ll be able to provide a more comprehensive feedback.

Update:
They have finished the job now and we’re very happy with their professionalism, quality of work and service orientation. Highly recommend them.

Randall “Randy” Olsen
Apr 25, 2023

I have not used them as yet. Waiting on the adjuster’s report before I start the actual work. But I WILL be using RoofingUSA, for my repair needs.

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137 locals recently requested a quote
  • 349 W Coleman Blvd STE #202, Mt Pleasant, SC 29464
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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