Wildwood Roofing & Construction

We had our roof replaced last year by Wildwood Roofing. Since then, there has been a leak in our garage. We have had to have them come out twice since then to address the leak, but it still hasn’t been fixed. We continually call them to have it fixed once and for all, but they either don’t answer or make it a low priority. In addition to this, the flashing wasn’t installed correctly behind the siding which is probably why we have the leak. Now we have a damaged ceiling and hole in our garage and hopefully we won’t get mold from all of the water leakage. I would not recommend unless you want more added stress to an already stressful situation.

Not sure if I can trust this company. I reached out to them to get a roof inspection done after receiving their mailer, which was informative. But didn't hear back from them for 2 days. However, since I declined their inspection offer, I have been getting calls from random roofers offering a free inspection and being pushy. It seems like they divulged my personal information to other roofers.
Edit: After posting my review, a Wildwood employee reached out to me and explained their side of the story. He sounded genuine and honest, which I greatly appreciate. That's why I am adding one more star to it. The coincidence in timing of all these events combined with the knowledge of my personal information, however, raises lots of questions.

I had a very disappointing experience with Wildwood Roof. Their sales practices are deceptive and, in my opinion, unethical. Their website claims they are CertainTeed Certified Select Shingle Master Installers, “The Top 1 percent,” but when I asked for proof of this certification, the sales manager told me they no longer had that certification and could not provide the SureStart Plus warranty. This was never mentioned during the initial conversations and left me feeling completely misled.

I was working with a sales manager who had experience as an adjuster, and he was definitely helpful in identifying issues that other roofers had missed. That was the only positive part of my experience. However, after the initial estimate, he stopped responding to me and never provided the photos or list of damages he had identified, which I had specifically requested.

The estimate I received via text included a upgrade fee for Class 4 shingles, but when the contract came through, the upgrade fee was suddenly 3X times. This felt dishonest and misleading.

I cannot recommend this company, and I strongly urge others to be cautious when dealing with them. Their lack of transparency and failure to deliver on what was promised is concerning.

Like others have said in their reviews, Wildwood Roofing are hail chasing scammers. They send out mailers to addresses where there was a recent weather event saying they saw damage on your neighbors home or your home from the street and it’s urgent you contact them for an assessment. They didn’t inspect your neighbor or your home. They probably went to a home a mile away and can legally say it’s your neighbor to get away lying about seeing damage. We didn’t have hail, we didn’t have damage. They try to trick people to getting assessments so they can mislead vulnerable homeowners about damage to get them to pay for unneeded work. Stop sending these mailers, it is a gross thing to do. I will actively tell friends, family, and neighbors do never use your services because of this.

The roofing company completed work on our home in one day. They went over our lawn for nails and removed them. Work looked very good.

Kyle was AMAZING! This is our 2nd roof through Wildwood Roofing. Kyle's knowledge of inspection information, coordination with insurance company and timely follow-up are appreciated. The company's transparency of keeping us informed every step of the way was super helpful. I feel like I have done my neighbors a favor by recommending a company so easy to work with.

Mike Beary was awesome. Good customer service, did what he said he was going to do and didn't leave a mess

As the result of a recent storm, I had a few water stains on my bedroom ceiling and some damaged drywall. Mike B came by to do the repair work. First, he mudded in the damaged drywall and then had to find a match to the 29-year-old off-white paint. It took multiple visits but the final result was perfect. He then used some of my three-year-old beige paint to cover the drywall that had two water stains. He expertly blended in my paint to match the existing paint on the wall. Another perfect job.

Mike is a true professional. He will analyze the situation, tell the customer what needs to be done and how long it will take. Then, he does just that, expertly. I never saw such an efficient worker who repairs drywall and paints. He is a tribute to Wildwood Roofing.

I would like to say that Wildwood Roofing did excellent job on repairing my roof and ceiling in my bedroom and I also want to say that Josh was so nice the representative for Wildwood and thank you so much and the gentleman you sent out to repair the ceiling in my bedroom Mr Berry was so nice he did amazing job on the ceiling and went beyond the Call of Duty he painted the whole bedroom I was so impressed with him thank you so much Wildwood

Wildwood Roofing did an excellent job on our new roof, siding, soffit and gutters. We were told by multiple other companies that they couldn’t help us fix it and Preston Shults came in confident he could help us. We appreciate everything he was able to do and the whole process went smoothly. Highly recommend Preston and Wildwood Roofing!

We recently had our first-floor ceiling painted by Mike B. who was contrscted by Wildwood Roofing, and we couldn’t be happier with the results! His attention to detail, professionalism, and workmanship were outstanding. Mike took the time to prep everything meticulously, ensuring a smooth, flawless finish. He was punctual, courteous, and left our space cleaner than when he arrived.

If you're looking for a skilled and reliable painter, we highly recommend Mike B.! Fantastic job—thank you, Mike!

Excellent service from the entire Wildwood team. I live out of state and they took care of my property through the entire roofing & siding process. Highly recommend.

Kyle did an amazing job throughout the entire process. He advocated for us when issues developed and handled with such professionalism. I refer him to my clients because I know he will make sure they get the best service possible. I highly recommend Kyle!

Wildwood was one out of the couple companies I was looking into to complete my roofing project I decided to go with them because of the good reviews I had seen and I was not disappointed they had some minor issues but everything was taken care of in a reasonable time frame I would recommend them again considering I have had way more issues with companies prior the rep kept in communication with me until the job was completed and closed out they offer 10 year warranty and that was another plus thanks Wildwood for helping me through the process

I saw so many good reviews and when i used them to replace my roof they threw the old roofing at my kids! I was so scared and so were they. I WILL NEVER. NEVER. USED THEIR COMPANY AGAIN. THEY ARE CRAZY PEOPLE! never will they get near my roof AGAIN!

They were GREAT. Everything from communications , to the work done to the payment went very smooth. Defiantly would use the again

The experienced project director Mr. McDavid did good job for replacing my hail damaged roof back in March. He properly assessed all related Storm Damages about my house. He helped file my Insurance Claim to increase the previously approved claim amount to do more hail repairs. After the final claim was approved, the company finished the job promptly and assured the labor warranty of the newly installed roof. Job well done. Thanks. Happy customer and will refer to friends in the future.

We chose Wildwood Roofing for out latest repair because they did such a fine job after a previous hail storm.
This time again they did an amazing job, from the initial consultation to the finished work.
I enthusiastically recommend Wildwood Roofing.

I had an excellent experience with Wildwood Roofing. William was great to work with start to finish. I was pleased with the finish product and the follow up after the completion of the project.

Wildwood Roofing did a fine job on our roof! Jordan Bertin was great! He was on it from start to finish. Very happy with our new roof.

Victoria did an outstanding job since our first contact as well as throughout the whole process. She is very diligent, has attention to details and always ready to answer any customer questions. I recommend this company based on my great experience with Victoria.

I work at a business that had the roofing replaced by this company. They were literally throwing pieces of the old roof (a tin roof, the pieces were so sharp they were cutting the tarps they had laid down) off while I was trying to enter the business I worked at. They paid absolutely no mind to if they were going to hit someone with that. I tried to ask them to pay attention to customers we had walking in, but unfortunately none of the workers spoke English. Which is fine they don’t speak English, but then Wildwood roofing wouldn’t call us back so we could have them pass on the message to their workers. All of our customers had to dodge pieces of metal to get into the building, after we were assured by Wildwood Roofing we could remain open (Promised they would throw all the old roof off to one side and be aware of people walking in/ out so we could stay open). They could’ve just told us we couldn’t stay open while they were working, we would’ve closed and it would’ve been fine.

At one point they covered our entrance and exit to the building entirely with pieces of the old roof, so it was completely inaccessible. We had an elderly customer attempting to navigate their SHARP trash to enter our building. It was a complete disaster. Listen to the bad reviews here. They all mention the same theme - poor communication and not delivering on their promises. I do not recommend this place.

*** Not A Local Company any more sold out to private equity*** While Wildwood Roofing did a good job on the actual roofing, their customer care was severely lacking. From the beginning, communication was an issue. I made it clear upfront that our business would be open during the installation, and I was assured they would be mindful of our guests by not throwing roofing and gutter materials near the front entrance. Unfortunately, this wasn’t communicated to the crew. Despite multiple calls to address the issue, nothing changed. Materials continued to be thrown into walkways, creating hazards for our guests.

There was also a language barrier with the on-site crew, which made addressing the issues difficult. To make matters worse, I received no call-backs from customer service or management. After my seventh call, I was told, ‘Well, it’s over now, and your roof looks good, so what’s the issue?’ This dismissive attitude was incredibly frustrating.

The guest experience was awful throughout the entire process. For example, I received an email requesting my deposit payment two weeks after my check had already cleared. The crew also showed up late for the job and had to reschedule twice. Not to mention, there was damage to my siding, and materials were left outside for two weeks without being picked up.

I felt like I was being gaslit throughout this experience—there was constant bait-and-switch from the sales team. They overpromised and severely under-delivered on expectations. The roof is good, but the gutters are just ‘ok.’ If you’re just looking for a functional roof, Wildwood Roofing can deliver. But if you expect respect for your property and genuine customer care, I’d look elsewhere

Update . . . Unfortunately, wildwood roofing cause significant damage to the siding while removing materials, leaving multiple holes. Despite reaching out multiple times, they have refused to return our calls or come back to repair the damage. Their explanation was that the siding is old, but we believe that should have been accounted for in their initial bid.

Attached are photos showing the large holes they created. This has caused additional stress and frustration, as it seems they are unwilling to take responsibility for the damage they caused. We will continue to pursue a resolution.

Here’s the updated response:

I continue to be gaslighted by Wildwood Roofing, and their response to my review is just another example. Not once has the owner personally reached out to resolve any of the issues. My concerns remain the same: roofing materials were thrown at my guests, debris was not picked up, and there’s now a holes in my siding and a shoddy gutter job. If wildwood roofing couldn’t handle the scope of my project, knowing it was a 115-year-old building, you should never have taken the job.

We specifically discussed the age of the building and the roof, and I was assured by your team that you could handle the work confidently. I was also assured that your team would respect my guests and not throw materials near the entrance of my business while we were open. Instead, roofing materials were thrown dangerously close to my customers.

What’s even more frustrating is that you had time to respond to my Google review, but I’m still waiting on a call from the owner to resolve these issues. On top of this, I’m left with damage to my building and the additional expense of paying someone else to haul away the trash your crew left behind. This has been a frustrating and unprofessional experience from start to finish.

Wildwood Roofing, and especially Stefani Roderick, were instrumental in getting my insurance company to pay for my damaged roof. They were very professional, kept me informed, and did a quality job. Most important- they always did what they said they would do.

Please save yourself the pain and agony. You do not want to use this company to do any storm damage repairs to your home. Check out BBB for some legitimate complaints. You will have nothing but regrets. I gave them the benefit of the doubt for more than 5 months. That was a mistake. Here's my story with wonderful Wildwood. Signed a contract with this company over 5 months ago. The job is still not yet complete. I signed for an almost 30K job for a new roof, windows, siding, and gutters. They have only completed the roof portion of my job thus far, and I practically had to beg for that portion to get completed. The windows seem to be especially complicated for this company. The contract states they are going to repair my windows with the same brand and style as my current windows. They delivered some new windows 2 days ago that are not even the same brand let alone the same style. The communication of this company is very poor. You are left in the dark until they want to reach out to you. Unanswered voice mails and text messages are the norm. Buyer beware....I don't even know who owns or runs this place. It most certainly cannot be local.

Overall a good experience, not complete yet but we'll finish up soon.
Kyle, the initial contact was great. He took care of managing the project and my insurance very well.
The installation was ok. They tripped the power when I wasn't home so that stalled the project.
The install caused a leak but I'm sure that happens. They came out the next day to correct the leak.
When i say not complete is because I'm waiting for a followup to repair the damaged ceiling.

From the start Wildwood Roofing was quick to respond, they called back the day of my request even with all of the hail storms that destroyed Jefferson County. Appointment date comes and we meet Michael Painter, Mike did nothing but impress from the start. I had never needed to make an insurance claim and Mike made the whole process easy. Mike was step for step with our adjuster to ensure nothing went overlooked. Mike went above and beyond during this whole process. It took several weeks for our house to be repaired with the amount of homes damaged and Mike updated me regularly and even caught a couple things the adjuster missed on the bid. The roof and metal work turned out great!

Thank you Wildwood and especially Michael Painter for helping me repair my home!

-Jason R., Hillsboro MO

Wildwood was called in on an insurance claim as a secondary evaluator. Thomas did a thorough and professional inspection of the damage, submitted a timely report, and did so in a very kind and courteous manner. Very refreshing and much appreciated!

I am writing this review on behalf of my 82-year-old father, who lives in Ballwin, MO. A little over a year ago, he hired Wildwood Roofing & Construction to repair his roof and gutters, which had been damaged by hail. The process was challenging, but ultimately, his roof and gutters, including gutter guards, were installed. At the time, he was satisfied with the customer service he received.

Fast-forward to the present. In the past few months, his area has experienced numerous storms. His basement has flooded, damaging the carpeting, furniture, and walls. Suspecting that the gutters were not draining correctly, he contacted Wildwood Roofing. The person who came out said the gutters might be blocked but did not attempt to unblock them or arrange for another technician to assess the problem.

My father's gutters have a 5-year warranty, and he rightfully expects the company to address this issue. I even called customer support on his behalf, but there was no follow-up. His basement is uninhabitable, and he faces the ongoing threat of further water damage, mold, and potential safety hazards.

I am writing this review because it has been weeks, and Wildwood Roofing has made no serious effort to repair the gutters. My father had to pay for a second opinion, which confirmed that the gutters were installed improperly. I understand that Wildwood Roofing has been acquired by a private equity firm. It seems this firm prioritizes profits over people by refusing to honor the warranty or take meaningful steps to resolve the problem they created. My father is extremely upset, and I feel helpless to assist him. I hope this review will attract attention and lead to a resolution.

Not only should this company repair the gutters, but they should also compensate my father for the basement damage, including the cost of repairing the carpeting, walls, and furniture. I am including photos of the damage.

This company is a complete joke. My home owners paid to have my roof, gutters, and siding completely removed and redone in summer 2023. They only removed HALF of my siding and then just decided to put the new siding over the OLD SIDING for the other half of the house (didn't notice until I had new windows installed beginning of 2025 and the installers pointed it out). The gutters were installed improperly so they do not drain. Gutters guards were not installed when they first were out. I had to call and point out that they were INCLUDED in the estimate to which I received a huge attitude. They did come out and install them but were not installed properly. They did not install flashing on one side which caused water damage to a ceiling inside. They fixed the flashing but did not replace the section of ceiling that was damaged.
I have tried NUMEROUS times to get someone from this company to contact myself or my husband to come fix the gutters but no one EVER returns the phone calls. They always tell you that someone will reach out to you in 2 days but no one ever does. So when you call back, they just transfer you to someone else or hang up on you.
They contractors left a mess in my driveway and yard when they left. I had nails EVERYWHERE. On my deck, in my drive way, all over my front and back yard. They left brand new pieces of siding just laying in my drive way along with cardboard everywhere.
As I can tell from other reviews, I am sure the "owner" will comment back defending this joke of a company making excuses for all of this. But here is the thing, if you have to make excuses for YOUR COMPANY and YOUR TEAM then obviously something needs to change because the first thing that should happen with an unhappy customer should be making sure that customer is taken care of and their issues are resolved and that they are satisfied in the end. Not going online to defend your company on reviews. If you have that much time on your hands, maybe go out and have one on one conversations with customers to see how your COMPANY is actually handling things on jobsites.
My suggestion to anyone needing work done, go with ANY other company but this one.

I hired Wildwood Roofing through an insurance claim in August 2023, and they did my roof in September 2023. They were also supposed to do some gutter guards, downspouts, and a gutter that was destroyed during the roofing work. From the beginning, the company knew I needed to be notified as I had to keep/bring my dog inside. 8 months later, the gutter and downspout were finally installed in April. However, they did not call and let me know they were coming and that I needed to be here as other issues needed correcting with the gutter guards and downspout. The gutter installation job is so bad that I can not believe the installers were okay with it. I immediately notified Wildwood and then followed up again in May 2024. I then got a call that they were ready to come out, but they never gave me a firm date/time. I said on both occasions that I needed to be on-site to keep my dog in and supervise the work as they did not seem to care about the quality of workmanship from the gutter work in April. The same thing happened in July 2024, and they tried to come out on the same day as notice. In October 2024, I received a call to follow up on the work they needed to complete based on their records… this is 13 months after the roof install. I explained that in the call, I gave Wildwood plenty of time to accomplish their tasks and corrected the gutter issue myself. Then, about 2 weeks later, a gutter crew showed up, and I sent them away. On November 25, I received a bill for the balance due. Wildwood did not complete the work.

I work in the home rehab/construction business, and this job was handled in a completely unacceptable fashion. This company used to be really good. I don't know if they're having issues with staff or what, but this has been a bad experience. (I think they were bought out in December 2024)

Be careful, read the reviews, and if you decide to move forward, hold back 10% until ALL of the work is complete in a workmanship-like manner.

I will continue to update you when I have new information.

11/27/24 I called and talked to 2 different people about the ongoing issues related back to August 2023 original contract. They said they would get back to me. As of 12/10/24- no response.
As of 3/3/25- no response.

This kind of customer disavowal is a textbook example of plausible deniability and willful blindness — the hallmark of companies that deflect instead of taking responsibility. Selective memory is not a good customer service strategy.

Wildwood was recommended to me by a neighbor. They were very responsive to my request for an evaluation of storm damage. When the insurance company declined to replace my roof, Wildwood worked with me to repair the damage in a timely and affordable way.

Wildwood Roofing & Construction is excellent. Project Mgr. Adam Kinney helped us select a nice roof color, change to a ridge vent with more soffit vents, replace 38 year old siding, add a nice mesh top over new wide gutters and downspouts. Their teams completed work expertly in 3 days. The outside of the house changed from blah early 1980s to a sleek modern look.

Great communication. Very detail oriented. Did everything as described and in a timely manner. I would recommend them to my friends and family.

Caleb with wildwood roofing & construction was professional and the projects were completed on time. We used WRC on two different projects and both projects we were 100% satisfied with the end product. The communication and follow through were outstanding and the quality of work was top notch. I would highly recommend them.

Wildwood Roofing & Construction completely updated the outside of my home from the top of the chimney and roof to the siding and trim. They sent out great crews for every step of the process who were great doing all the installation and updates. The really covered every detail and did a fantastic job. I highly recommend Wildwood Roofing & Construction if you are looking for great service and great work being done on your home.

Wildwood roofing did excellent work for me. The roof looks great and has never leaked. The gutters drain the water properly and after it rains there is no standing water sitting in any of my gutters. Mike Burnett worked very skillfully with my insurance company to get a quick and fair resolution for me. I am 100 percent satisfied with Wildwood roofing.

I chose Wildwood because they had the lowest bid and I was impressed with their webpage, reviews, and prior jobs they show on their website. During the job, they found cedar roofing that was under the old shingles. It cost me an extra to get them removed and it took an extra 2 days over what they stated. Overall, I am happy with the job. My house looks great and had no leaks that I am aware of. After a week after my roof was completed, some of my siding came off where it met the shingles, but they came out and fixed it for me. Some people may care about wanting to have American workers to get the job. The roofers that came to my house, didn't speak english, played spanish music while working, and most likely from South America. It didn't bother me, but some people may want to pay for American workers.

I had some siding issues (the siding was installed by another company a few years before; that company is out of business). I needed corrective work done. Wildwood R& C gave me a reasonable estimate, got the work accomplished promptly, accurately, and efficiently. They arrived on time, knew what needed to be done. They cleaned up after themselves. They were pleasant and respectful. I will be doing business with them in the future.

Very good customer service . Adam helped with the insurance process and commutated with us all during the roof replacement process . Professional crew and cleaned up very well when done . I would definitely use Wildwood roofing again

We loved working with Wildwood Roofing & Construction! Caleb was great to work with in deciding on siding and making sure project was completed. The crew did an amazing job on our siding and gutters! I would definitely use them again for any house projects in the future!

Luke was very helpful from the very beginning until the end of the project. The crew did a great job protecting the landscaping and were thorough with their cleanup. I highly recommend Wildwood Roofing.

Adam was so helpful throughout the entire process. The crew was amazingly fast and the new roof looks fantastic! I highly recommend Wildwood Roofing.

Mike B was a great communicator and explained the process clearly. Mike was very professional and advocates for his customers with adjusters on behalf of his clients. The whole process of the roof installation was seamless and every detail was tended to. Very happy!

Luke did a fantastic job from start to finish. Easy to work with and did what they said. Also helped when additional damage was found. He did an A+ job as far as I am concerned

Did my roof of my house and was done within 5 hours and did a fantastic job and cleaned up afterwards

Abbey was very professional and helpful . Always available when I had questions and the craftsmanship of the crew was amazing.

Probably one of the worst companies I worked with.
I replaced the siding with them and it’s been a nightmare.
They said it will take around 8 weeks when in fact it took them 14 weeks,
They never even sent updates to when they will do the work and to update on delays
After they so called completed the work they never came to inspect the work and I needed to do it by my self and tell them what needed to be fix
and not surprising after i found more issues with their work but already payed they stopped calling me back not the office and not the project manager/Sales person.
Be aware!

I would rate this company zero stars.

We hired Wildwood Roofing at end of May 2023 to perform house repairs from a hailstorm, the repairs were not completed until February 2024. We were told by our contractor that Wildwood Roofing would handle all repairs which included working with insurance for approval for supplement amounts, hiring vendors to complete projects and that he (Wildwood Roofing) would let us know that status of all jobs. This service was not provided.

We had to contact our contractor every step of the way to check status of updates and orders. We also had to work with the insurance to get supplemental amounts approved and worked with vendors.

The worked performed by Wildwood Roof was low quality. We had to clean up after each job. We had damage to our house. We had faulty worked install on our home which created a bird getting stuck in our vent and having pest control removing it. When contacted Wildwood Roof about the bird issue, they did not send anyone out to check the work OR to follow up with us. The receptionist left me message indicating they wanted to see pictures and invoice after I had contacted them earlier to submit this complaint.

When the work was finally completed, Wildwood Roofing never showed up to check the work of each job. This meant that our siding in front of our house is crooked; we had a chip in our wall from when the windows were installed along with mud on our floors and calk in our arear rug. We had vents that were not reinstalled which created condensation on our pipes in the basement AND sent lent everywhere since the dryer vent was not hooked up.

We had to contact Wildwood Roof several times and went through a total of 4 employees trying to get our house completed. It took 3 weeks from the time our house was finally finished for us to get our final invoice.

Wildwood Roofing were amazing and did such a great job on my roof! Mike is the best, he helped me through all the insurance stuff and had very good communication! If you need your roof done Mike is your guy! He treated me like a family not just another customer! I highly recommend you get Mike when using wildwood roofing!

Wildwood Roofing did an excellent job installing our insulated siding and wrapping our fascia boards. They cleaned the area afterwards.

Very happy with our new roof and the high level of service by Caleb Hahn. He made sure we were taken care of and we would highly recommend him and Wildwood Roofing.

Wildwood Roofing did an unbelievable job on my roof. They walked me through how to deal with my insurance company. They told me what to expect on timing and showed up like they said they would.

The roof they installed was way better than the roof I had in the past.

Even my neighbor (Who’s retired) across the street from me said they did an amazing job.

He asked me for their name and number because he wants to do some work with them.

Great job Wildwood Roofing and thank you very much for making the entire process painless.

Brian Chrisco

Wildwood Roofing provided excellent service throughout the entire process of replacing my hail damaged roof. Their (Luke and staff) expertise with handling the paperwork and phone calls with my insurance company made it easy and stress free.
Their roofing crew was prompt, courteous and professional and I am extremely satisfied with the finished product ( roof and skylights ).

Driver could not back up their dump trailer. Gave me two lawn jobs.

Also, this drip edge configuration looks terrible. I had them do fascia wrap, gutters, siding, and roof most recently. Since they did all the work, I can’t think of an excuse for it looking so bad.

They recently agreed to come fix the problems. I’ll gladly update this review if that actually happens.

Wildwood Roofing installed sheathing on my home incorrectly and it failed by bowing in, causing leaks and damage to our living area. They failed to repair the roof and have ghosted my phone calls, emails, and texts. Whole roof needed new sheathing and shingles. We got 9 years out of a 20 year warranted roof, hope you have better luck with them. Wildwood Roofing does not honor their 20 year warranty.