WikiWiki Solar and Electric

WikiWiki just added 12 panels and a Powerwall 3 to my existing set up. Great experience from start to finish with their team. They are the only company I found that warranty labor as well as parts which is huge. The previous company I used for my initial install in 2014 did not and it cost me. Their install team was awesome. Support from them after install has been great as well. I would highly recommend this company.

We are so happy with WikiWiki Solar & Electric. They made everything easy, from signing documents electronically to enrolling in the Battery Bonus Program with Maui Electric. All of my questions were answered quickly and the entire process was efficient. The employees who inspected our roof and installed the system were knowledgeable and friendly. We are so happy we chose this company.

This company is top notch!! They responded and installed my system so fast and efficiently that I was amazed. All of their employees are extremely knowledgeable and very professional. I had absolutely no issues and they completed my installation in two days!! Love running on solar and battery. Definitely recommend this company!!

We are an off the grid organic farm with nine of us living and working on the farm. We were panicked with the thought of loosing 3 refrigerators and 3 freezers worth of food when our Tesla system started malfunctioning. We were living on noisy fuming generators for 2 days. Our original installer did not even answer our cry for help. WikiWiki came right out within hours of calling them and got on the phone with Tesla support and fixed us in an hour. None of the other companies we called even answered their phones and days later we got emails from some of them to schedule something. That does not work when you are off the grid. These guys saved us. Highly recommend this company.

From the salesman to the technicians, they were very knowledgeable for all my questions. They were very professional and installed system very fast.

I contacted wikiwiki through their website to try to get a quote on a system I'd already specced with a few other companies. The salesman was oddly combative compared to other vendors I spoke to. He didnt want to be in on any process where he couldn't give a full canned sales sitdown, and he flatly refused to skip past any questions like, "do you have an electric car now, and if not, do you think you'll buy one in the next 20 years?" I wrote the owner to show him the odd communications and got no response. As I told the salesman, if we can see a price is compelling, we can talk specifics of the design and do the 2 hour long proposal sitdown.

Heres quotes from his emails:

"Unfortunately, as much as I would like to work with you, I'm not a professional proposal provider. "

and

"In my experience, clients that insist contractors provide proposals for "one specific design" without the contractor knowing all the facts, they're never happy with the outcome."

and
"In my 16-years of solar experience on Maui I have come to realize, basing a proposal on someone else's system design is often not the best strategy as the basis for their design could be incorrect. I prefer to look at solar system design with a fresh set of eyes and base my design recommendations on my interpretations of your energy usage and unique property characteristics."

I guess the marketplace of solar customers on Maui is big enough that wikiwiki can survive acting like this, but on the flip side, theres more than 10 other solar vendors I can call, so no reason to work with a difficult one.

Wikiwiki Solar and Electric handled my new requirement for solar cells and battery with alacrity and ease. They did a great job. They handled all the details with Hawaiian Electric and made the task very simple for me. The results, as they were five years ago when I got my first Solar Wikiwiki, have been great.

Very happy with WikiWiki's service! They helped us with our electrical needs during our remodel and just installed our new PV system! Great communication from their team and fair prices made this a great experience for us. Would highly recommend them to any of our friends and family!!!

These guys were really great. Pros through and through - and patient ones at that. My HoA has a reputation (to put it lightly) when it comes to Solar installations. So much so, in fact, that other solar companies refused to work with me to install a solar system at my condo. WikiWiki, however, was willing to jump through the hoops. 6 months later (most of that time being due to various HoA paperwork...) I have a working solar system, and I couldn't be happier with it. These guys are awesome.

Great company wide service and professionalism. Kept us informed and worked well under the pressure of current economic conditions. Best price and products. Thanks!

WikiWiki just completed installation of PV system and Tesla Wall. Communication was great and every member of the team that I encountered was knowledgeable and provided excellent service. Wouldn’t hesitate to use them again.

WikiWiki Solar just completed installation of my solar panels and Tesla battery. I had gotten quotes from two other companies and their proposal was the best thought through, comprehensive and competitive. Shane, the owner, answered all my questions. Their friendly crew showed up when scheduled. I am stoked to run 100% on our Maui sunshine now!

So I wrote a review in anger after finding out my system was not finished installing. I did not get all the details. I will say I went with WIKI WIKI because of the price. Rising Sun Maui says they match prices. When I showed them the quote from WIKI WIKI They said WIKI WIKI underbids to get business then upcharges. I did get a raise in price when a certain panel was not available. We will alter review as needed.

Love these guys! They did a great job in a short period of time. I'm very satisfied with their work and the lessening of MECO extortion!

WikiWiki put solar on my house and did an excellent job and have been very responsive when i had questions. The last company I used never answered my calls or responded so I am very happy that WikiWiki stands behind their service and product.

Excellent customer care & product with these guys! Fair & reasonable pricing, easy application & approval process, quick installation and quality materials. Thank you for helping our family with our PV solar needs!

My solar panels and Tesla powerwall was recently installed by WikiWiki. From the initial response to my pricing inquiry to installation, the whole process was handled professionally. I would look to them for future services.

My business requires electrical service 24 hrs a day to operate but one Tuesday morning we had an aging panel failure. WikiWiki had installed our home solar so I called them to ask about the repair.

They understood the seriousness of the situation so the owner and a couple of his guys showed up in about 20 minutes. The problem required the power company and County permits so WikiWiki started right there contacting everyone and getting the process underway.

This Covid thing has reduced utilities staff and made everything take longer but they know everyone and was still able to have all permits and processes ready so that by Friday noon all work was completed and final permits were signed off - the business was back in operation.

Can't say enough about how impressed I was with their service and employees knowledge - their experience definitely shows!

Had a great experience working with Wikiwiki Electric! Purchased a PV system with a Tesla battery with them and I’m so stoked with the end product. They were helpful and very professional from start to finish with very competitive pricing. They also did a great job adding electrical for our AC. Would highly recommend this local company for PV, battery, or any electrical needs.

I didn’t know anything about solar systems. Shane designed one for me that has been working beautifully for two years now. His crew was professional and knowledgeable. I did shop around and no one had a better product or price they could offer.

Wiki Wiki has completed multiple projects for me. I'm grateful that their workers are professional and efficient. I appreciated a few last minute rescues as well, most companies are not able to respond so quickly. I can also trust that they will complete the job correctly and they standby their work. They have installed 2 different photovoltaic systems on 2 different properties, they also trenched and added an additional electrical panel to accommodate our pool project and they installed a Tesla battery and charger for us. They continue to be the "Go To" Electrical contractors for my family and friends. I am super thankful to Shane and his crew and I would not trust anyone else.