- 4653 Pine Grove Rd, Peterstown, WV 24963
- Commercial Roofing
- Licensed & Insured
- Warranties Offered
- Gable Roof
- Tar and Gravel Roofing
About the Business
What people say about “Wickline Electrical & HVAC LLC”?
```json
{
"summary": "Customer feedback is mixed regarding the company's services. While many customers express satisfaction with the quality of work and professionalism displayed by the team, several negative reviews highlight serious concerns about customer service and follow-through. Issues such as delayed responses and unfulfilled commitments have led some customers to seek alternative solutions. Communication appears to be a significant area for improvement, as some clients felt neglected after initial engagements. Overall, while the workmanship is praised, the reliability of customer service raises red flags for potential customers.",
"liked": [
"I’ve always have had a great experience with this company and he’s very willing to work with you.",
"They got here quick and did an awesome job.",
"We couldn’t be any happier. Jamie and his team came out on a cold and snowy day to tear out our old system.",
"Jamie and team were confident they could make it happen.",
"Within 5 minutes he responded and spent the next 30 minutes answering all the questions I had."
],
"dislaked": [
"Wish I could give less than one star. Jamie was hired to upgrade amperage in a commercial bldg... he was told this. Obviously doesn't care.",
"However, his customer service isn’t what it used to be... we haven’t seen or heard from Jamie or anyone from Wickline.",
"My advice call around these people hustle unsuspecting people ignorant of construction know.",
"They
Recommended Reviews
I’ve always have had a great experience with this company and he’s very willing to work with you I prefer to use no one else but him
Wish I could give less than one star. Jamie was hired to upgrade amperage in a commercial bldg and add some commercial outlets. Started off great. Quick quote and initial work. Unfortunately was paid in full. (5k plus)Never did come back to install last outlet or new panel
Promised four Mondays in a row. Has single handedly prevented us from opening and he was told this. Obviously doesn't care. I have had to hire another electrician. Even with threat of small claims court....no response. Don't walk away from this guys....RUN!
Let me start off by saying Jamie and his team done a fantastic job installing our new Trane unit back in December 2020.
However, his customer service isn’t what it use to be. Our system stopped working properly on June 2nd, it wouldn’t cool past 74/75 degrees.
So, we contacted Jamie the same day (June 2nd) to let him know of this issue. He told us “Ok ill get to it soon as I can.”
Now, here we are almost a month later and still haven’t seen or heard from Jamie or anyone from Wickline.
I understand it’s a busy time of the year for the HVAC business, but you’d think a customer who paid over $5,000 cash for a until less than two years ago would take some what of a priority.
After a couple weeks, we realized Jamie didn’t care about our issue and we were tired of being miserably HOT. We called J&M Heating and Cooling, even though they did not install our system nor had we ever been a customer of theirs, they were able to work us in within a week and fix the issue!
So in my own experience if you purchase a new unit from Jamie, don’t expect it to be serviced when an issue arises.
- 4653 Pine Grove Rd, Peterstown, WV 24963
- Commercial Roofing
- Licensed & Insured
- Warranties Offered
- Gable Roof
- Tar and Gravel Roofing