- 278 N Frederick Ave, Gaithersburg, MD 20877
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Water Damage Restoration Services”?
Customer feedback for Family Friendly Contracting is overwhelmingly positive, with many praising their excellent customer service, prompt communication, and the quality of work provided. Clients report a strong sense of trust and reliability, often highlighting the responsiveness of the team throughout the repair process. Communication is frequently recognized as a strong point, with staff being readily available to address questions and concerns. However, there is a notable concern regarding delays in project management communication, which seems to have affected a small number of clients. Overall, the positive experiences far outweigh the negative, indicating a reputable service provider in the contracting space.
What Users Like The Most
- They were prompt and responsive, when coordinating the restoration.
- Steve was always there via cell or email to answer my many questions.
- Communication was great. Steve was open and honest on some things that would end up causing some issues down the road.
- I have always been pleased. My clients are always happy with the finished product.
- Every person I came in contact with was extremely professional, capable and friendly.
What Users Like The Least
- The first red flag should have been when we were told to not even expect a call from a project manager for TWO weeks after the damage.
Recommended Reviews
Family friendly contractors is a great company with excellent customer service. I experienced water damage, which leaked from the upstairs bathroom through the kitchen ceiling. They were prompt and responsive, when coordinating the restoration. They were able to meet and exceed my intent, when repairing the home. Great work!
Steve and his team (Craig, Mark and others) were a huge blessing to my mother and I over the last two months. In May, my mother experienced significant water damage to her condo due to poor work done by another plumber. Steve came onsite the day of the loss, assessed the problem, brought in a plumber to remedy the issue and created a thorough report including multiple pictures for us to turn into the plumber's insurance company. Throughout these two months of stress and frustration with the insurance companies as well as my Mom's HOA, Steve was always there via cell or email to answer my many questions. His team came in and did an awesome job with all the drywall repairs needed, installing a new water heater and painting the entire condo in my mother's color choices. Steve was always available and would call if any questions came up throughout the whole process. I cant express my gratitude enough to Steve and all the guys at FFC that gave my Mom her home back again. They went above and beyond to ensure my Mom was back in her home on a very tight timeline, even around the July 4th holiday. I would definitely use them again and recommend to others. Great Job Steve and team!!!
Hired F.F contracting for our roof replacement as well as some other work . Steve and his crew came in and did a great job . They showed up when they said they would . Communication was great . Steve was open and honest on some things that would end up causing some issues down the road so we took care of them now . The crews cleaned up at the end everyday .
Would definitely recommend F.F Contracting
- 278 N Frederick Ave, Gaithersburg, MD 20877
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates