Walstra Plumbing & Heating

Last year, Dan Walstra made concessions in his own family’s vacation plans in order to address our furnace that died on Xmas Eve during frigid temperatures. He worked through the night and trouble-shot on the fly in order to make a comfortable Christmas for our family. And all, with a smile. Couldn’t recommend Walstra highly enough. I’m still telling this story to friends!

This past Christmas Eve all of my family got together, which does not happen very often because we have seven kids living all over the nation and overseas. On Christmas Eve our water heater broke and started spraying water all over the basement. I called the owner, Dan Walstra, and he not only told me how to shut down the water heater, but he immediately came over and worked for over two hours to fix it. That’s incredible service and I along with my family appreciated it very much!!

I was very unhappy with the way I was treated. After they installed my furnace, there were details that needed to be corrected and that's when the problem started. I recommend that when you do business with them ask for a detailed itemized bill. Otherwise, you might get a really big surprise when you get the final bill. I was also surprised to be charged for a maintenance check free estimate! They were supposed to install the furnace and a/c. After my newly installed furnace it needed adjustments and they refused to correct the problem, I decided to have another company install the a/c. It was difficult dealing with the secretary. Each time I contacted her she would say "it is what it is." To their credit, they offered to and did pay the bill for the needed adjustments that were made by the other company. I was appreciative of that.

My business brings Plumbers and Electricians business across multiple states with hundreds of clients. The way this business conducted itself in front of a client and continued to harass my workers and bash my company is unacceptable. From now on, this company will be excluded from a list of recommendations for our clientele.

We couldn't have been happier. Great employees and the owner was hands on. I would recommend this business to anyone. Thank you so much for taking care of us and our business. God Bless