Von Tobel - Michigan City, IN
- 321 US-20, Michigan City, IN 46360
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
- Rubber Roofing
About the Business
What people say about “Von Tobel”?
Customer feedback is mixed regarding the service at Von Tobel MC. While several reviews commend the knowledgeable and friendly staff, particularly in the paint department, there are significant concerns about the lack of assistance and product knowledge in other areas. Some customers report feeling ignored and frustrated with incorrect or inadequate product orders, leading to dissatisfaction. Communication issues and unmet expectations, especially regarding specific product inquiries, have left some customers unwilling to return. Overall, the customer service experience appears to vary widely depending on the department and staff member.
What Users Like The Most
- Chrissy at Von Tobel MC is indispensable to our business! She's always there to greet you with a smile and help us get out the door with the paint we need quickly.
- Chrissy makes my job easier on a daily basis. I highly recommend her for all of your painting needs.
- This store is a great place for Home remodeling information and expertise. The staff is friendly and very experienced.
- Amazing customer service! Jim Bolka was exceedingly helpful and more so than the manufacturer of a plumbing fixture that was still under warranty.
What Users Like The Least
- No one even came over to acknowledge me, so I left. They just lost out on a sale.
- Staff knowledge is grossly deficient on Festool products, in addition to being unhelpful.
Recommended Reviews
Was greeted, and they gave me directions for bathroom remodeling section. When I went to the area, I walked around a bit. No one asked if they could help. No one even came over to acknowledge me, so I left. No problem, they just won't be getting my money. I am re doing the whole bathroom. They just lost out on a sale. I'm never going to return.
As an interior and exterior painter in the area, Chrissy at Von Tobel MC is indispensable to our business! She's always there to greet you with a smile and help us get out the door with the paint we need quickly. She's willing to put in the time to get our color matches correct and troubleshoot options when a job is challenging. We'll come back to her again and again! Five stars!
I'm a paint contractor in the region. I've been to every store you can think of for paints and stains. Chrissy, who runs the paint department here, is hands down the best there is. She makes my job easier on a daily basis. I highly recommend Chrissy at Von Tobel MC for all of your painting needs.
137 locals recently requested a quote
Company Locations
Branch Offices
- 321 US-20, Michigan City, IN 46360
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
- Slate Roof
- Rubber Roofing
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